Fairmont St Andrews 5 stars

Customer review rating (ALL Rating) 4.5/5 3,109 reviews

Best price
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ST ANDREWS, KY16 8PN ST ANDREWS, United Kingdom

Description

Hotel extras

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

Our accommodation(s)

Hotel location

Fairmont St Andrews

ST ANDREWS
KY16 8PN ST ANDREWS
United Kingdom

GPS:56.3203, -2.7308

Telephone
Fax +44 1334 837099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,109 reviews

TripAdvisor Rating  4.2/5  5,386 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Denise S. Couples - Confirmed reviews ALL

Far too expensive for what it is. Been before, food poor in both restaurants in the hotel and overpriced. Service in the bar is awful. £100 for 2 nights for our dog, that used to include treats and a bed now there is nothing provided. Free newspaper never arrived, free drink was nearly missed if I hadn’t checked the bill. Won’t be back.

Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience did not meet your expectations, particularly concerning the dining options and service quality. Your comments regarding our pet policy and the amenities for your dog have been noted, and I understand how important these details are for our guests. Additionally, I apologise for the oversight with the complimentary newspaper and drink. We appreciate your input as it helps us improve our services for future visits. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 4.0/5

Michelle P. Families - Confirmed reviews ALL

We enjoyed a family break for the weekend with a visit to Santa who was excellent. We dined in the Clubhouse and Italian restaurant both were excellent experiences with lovely food. We were disappointed the sports bar wasn't full open and serving food / drinks, this was not advised as we were booking or checking in. The bar was still open as a lounge and kids were welcome. The hotel is beautiful with an excellent location, St Andrews is lovely to wonder round. We made use of the hotel facilities including the pool, massage and the cinema! My observation was that the staff were quite stretched particularly at the main bar and restaurants. They were very attentive but under pressure given the number of guests and time of year this was evident at the bar, breakfast, restaurants and facilities. The were all extremely helpful, friendly and lovely but may benefit from some extra support.

Thank you for taking the time to share your experience at Fairmont St Andrews. We are delighted to hear that you enjoyed your family break, particularly your visits to Santa and our dining options at the Clubhouse and Italian restaurant. Your positive remarks about our location and facilities are sincerely appreciated. We regret to learn that the limited services at the sports bar were not communicated effectively during your booking and check-in. We strive to ensure that our guests are fully informed about available amenities, and your feedback highlights an area for improvement. Additionally, we appreciate your understanding regarding our staff's performance during this busy time. We are continuously assessing our staffing levels to ensure that our team can provide the high standards of service our guests expect. Thank you once again for your valuable insights. We hope to welcome you back for another enjoyable stay in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

Having stayed in the Fairmont on a number of occasions, I can honestly say, that the level of service and hospitality on my most recent stay, was the best yet. Every member of staff was exceptional. The breakfast, very good, and overall experience, most worthy of the five stars they have.

Thank you for taking the time to share your wonderful feedback regarding your recent stay at Fairmont St Andrews. We are delighted to hear that you found our service and hospitality to be exceptional, and that both the breakfast and overall experience met your expectations. Your kind words motivate our team to continue delivering memorable experiences for our guests. We look forward to welcoming you back soon for another five-star experience. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 5.0/5

Danielle F. Families - Confirmed reviews ALL

This was our 3rd stay at the hotel. First time at Xmas. Beautifully decorated. Rooms are nice and clean. Breakfast is fab, our favourite meal when staying.

Thank you for your kind words regarding your recent stay with us. It is delightful to hear that you enjoyed the holiday decorations, clean accommodations, and particularly our breakfast offerings. We appreciate your continued patronage and look forward to welcoming you back for your next visit. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

Customer review rating 3.5/5

Linda S. Couples - Confirmed reviews ALL

Hotel was lovely, staff all very nice, especially at breakfast. It was just a bit too hot.

Thank you for your kind comments regarding your stay and the staff's service. I regret to hear that the temperature in your room was uncomfortable. We appreciate your feedback and will take it into consideration to enhance our guests' experiences in the future. We hope to welcome you back again in the future. Warm Regards Lesley LESLEY FALCONER EXECUTIVE ASSISTANT TO THE GENERAL MANAGER Fairmont St Andrews le… fairmont.com/st-andrews-scotland Think before you print. Help us reduce our environmental impact.

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Other web-users rate our hotel

  • 469 reviews 8.9/10 Location
  • 1,309 reviews 7.8/10 Room
  • 1,857 reviews 8.2/10 Service
  • 6 reviews 7.1/10 WiFi
  • 846 reviews 5.9/10 Food
  • 598 reviews 8.3/10 Breakfast
  • 359 reviews 5.9/10 Cleanliness
  • 318 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.