Fairmont Hotel Vier Jahreszeiten 5 stars

Customer review rating (ALL Rating) 4.9/5 2,252 reviews

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Description

Hotel extras

  • Hamburg's Grand Hotel

  • Culinary diversity: Nine restaurants and bars

  • Uniquely located in the heart of the Hanseatic city by the Inner Alster Lake

  • Service excellence with 300 employees in 156 rooms and suites

  • Vier Jahreszeiten Spa & Fitness with an exclusive rooftop terrace

Our accommodation(s)

Hotel location

Fairmont Hotel Vier Jahreszeiten

Neuer Jungfernstieg 9 14
20354 HAMBURG
Germany

GPS:53.555603, 9.991689

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,252 reviews

Customer review rating 5.0/5

Sam C. Families - Confirmed reviews ALL

We arrived at the Fairmont Hamburg for our baby's first holiday visiting family. The hotel itself is incredible - beautiful ambience etc and the staff are a credit to the hotel - amongst the best I have ever seen. The hotel also did so much for our baby - we had everything we could ever need in our room for her when we arrived - a wonderful and thoughtful touch. Unfortunately with a young baby we couldn't use many of the facilities jn the hotel but they are looked amazing. Our only tiny gripe was that the hotel didn't cater in the actual hotel public areas for a very young baby - the restaurents etc are quite formal and so it was difficult for us to sit comfortably therein. Such a small problem and not one that necessarily needs fixing - hotel is superb.

Dear Mr. C., Thank you very much for your wonderful review and for choosing the Fairmont Hotel Vier Jahreszeiten in Hamburg for such a special occasion as your baby’s first holiday. We are truly delighted to hear that you and your family had such a memorable stay with us and that you enjoyed the beautiful ambience of our hotel. Your kind words about our team mean a great deal to us. It is especially rewarding to know that their attentiveness and care contributed to making your visit so pleasant. We are also very pleased that the preparations in your room for your baby were appreciated, creating thoughtful moments for our guests and their families is very important to us. At the same time, we sincerely thank you for sharing your feedback regarding the public areas and restaurants. We fully understand that traveling with a very young child can sometimes require a bit more flexibility, and we truly appreciate you taking the time to share your experience with us. Your generous praise and recommendation are a wonderful encouragement for our entire team, and we will gladly share your compliments with everyone. We would be absolutely delighted to welcome you and your family back to the Fairmont Hotel Vier Jahreszeiten on the beautiful Binnenalster in the near future. With kind regards from Hamburg Jess Sohnekind Guest Relations

Customer review rating 5.0/5

Piers S. Friends - Confirmed reviews ALL

The staff made me feel the most welcome at any hotel that I have ever been to

Dear Guest, Thank you very much for your wonderful review of your stay at Hotel Vier Jahreszeiten in Hamburg. We are truly delighted to read that our team made you feel so welcome and that your experience with us stands out among all the hotels you have visited. Such kind words are the greatest recognition for our colleagues and a wonderful motivation for us all. We sincerely thank you for your trust and hope to have the pleasure of welcoming you back again soon in the heart of Hamburg. Best regards from the Inner Alster Lake Charlotte Viktoria Renner Hotel Guest Relations Manager

Customer review rating 5.0/5

Anthony R. Business - Confirmed reviews ALL

Beautiful hotel. Exquisite in every way.

Dear Mr. R., Thank you very much for sharing your wonderful feedback regarding your stay at the Hotel Vier Jahreszeiten. We are delighted to hear that you found the hotel beautiful and exquisite in every way. It is always our aim to provide an outstanding experience, and your kind words are a wonderful confirmation of our team’s efforts. We very much look forward to welcoming you back to Hamburg and to the hotel on your next visit. Warm regards from the Binnenalster, Linus Jonen Hotel Guest Relations

Customer review rating 5.0/5

Jennifer R. Couples - Confirmed reviews ALL

Beautiful building as you expect from a grand hotel but the most outstanding part is by far the service. Especially in today’s world where it really is hard to find great staff, every person that I irked at the hotel from reception to wait staff to cleaning lady where incredibly attentive accommodating and made it a truly special experience

Dear Ms. R., Thank you very much for taking the time to share your wonderful feedback about your stay at the Fairmont Hotel Vier Jahreszeiten Hamburg. We are truly delighted to hear that you enjoyed not only the beauty of our building but, most importantly, the service provided by our team. Your recognition of the attentiveness and dedication of our colleagues—from reception to wait staff to housekeeping—means a great deal to us. It is always our goal to make every guest feel truly special, and your kind words are the best reward for our efforts. We very much look forward to welcoming you back on your next visit to Hamburg and providing another memorable experience. With warm regards from the Binnenalster, Linus Jonen Hotel Guest Relations

Customer review rating 4.5/5

Adam M. Business - Confirmed reviews ALL

Very comfortable bedding and very present and helpful staff

Dear Mr. M., Thank you very much for taking the time to share your valued feedback following your recent business stay at the Fairmont Hotel Vier Jahreszeiten. We are truly delighted to learn that you enjoyed a “good stay all round” and that the comfort of your bedding, as well as the attentiveness and helpfulness of our team, contributed so positively to your experience. Your excellent ratings across arrival, accommodation, cleanliness, WiFi, and departure are greatly appreciated and serve as a wonderful recognition of our team’s daily commitment to service excellence. Feedback such as yours inspires us to continuously refine our services and ensure that every aspect of the guest journey is nothing short of exceptional. It was a pleasure to have you with us, and we very much look forward to welcoming you back to Hamburg in the near future. Kind regards, Jess Sohnekind Guest Relation Agent

Other web-users rate our hotel

  • 396 reviews 9.6/10 Location
  • 606 reviews 8.6/10 Room
  • 1,226 reviews 9.5/10 Service
  • 413 reviews 9.5/10 Vibe
  • 321 reviews 8.9/10 Food
  • 280 reviews 8.9/10 Breakfast
  • 192 reviews 7.3/10 Comfort
  • 181 reviews 8.5/10 Amenities

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