Fairmont Heritage Place - Ghirardelli Square 5 stars

Customer review rating (ALL Rating) 4.8/5 321 reviews

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Description

Hotel extras

  • Located a 10-minute walk from the attractions at Fisherman’s Wharf

  • Steps from one of San Francisco's historic cable car turnarounds

  • All of our luxury residential suites are fully equipped for your family

  • Added services include grocery shopping

Our accommodation(s)

Hotel location

Fairmont Heritage Place - Ghirardelli Square

900 North Point Street
94109 SAN FRANCISCO
United States

GPS:37.805573, -122.4232614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  321 reviews

TripAdvisor Rating  4.5/5  894 reviews

great location & facility!

Customer review rating 4.5/5

Rm Families - Confirmed reviews ALL

We enjoyed our 1st stay this year and will come back hopefully annually as we always spend Thanksgiving holiday in SF. Valet parking is great, the water view and restaurants & stores in the Square are so convenient!

Dear Ms. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Great Experience!

Customer review rating 5.0/5

Rhonda L. Families - Confirmed reviews ALL

The Fairmont Ghiradelli Square exceeded our expectations in every way. From the friendly, welcoming, and helpful staff to the big and comfortable room. The location was perfect as well. Will definitely stay again!

Dear Ms. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Very Attentive Service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

10-day stay as fractional owners. As always, service was excellent and attentive.

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Exceptional service

Customer review rating 5.0/5

Dl Families - Confirmed reviews ALL

Attentive personalized staff including tour of facility, hailing the lyft/uber car, speck and span housekeeping. Greeted by cheerful smile... one can not help but smile back. Appreciate the direct access to Ghiradelli Square and discounts for guests. Kudos to Christian and Astra, reception, Brian, Joanna and Johnson.

Dear Dennis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Perfect safe location for an amazing San Francisco apartment-like stay

Customer review rating 4.0/5

Stan K. Couples - Confirmed reviews ALL

This was our first experience with the Fairmont Heritage Place brand. We have stayed at many Fairmonts and this is definitely a step up that is worth the extra price. Our room was a one-bedroom apartment on the first floor. Having a full kitchen was helpful for breakfast as there is no restaurant in the hotel. There's a Trader Joes within 10 minutes' walk so we were able to stock up and enjoy relaxed breakfast mornings not having to worry about rushing to catch a bite before the breakfast service stopped. The staff there are super helpful and friendly; it definitely feels more boutique-like rather than a huge hotel. It's located in Ghirardelli Square, and we had a semi-private patio that looked out of the SF Brewery Beer Garden. When we were there (November), it was raining the whole time so that area wasn't used, but in the summer, that room could get a lot of noise. We would have preferred a higher room with a view of the bay or city for a bit more privacy because we had to keep our blinds drawn because people walking through the courtyard area can see straight into the room. Also, we experienced a lot of dull-thud music noise of the mornings and afternoons from either another room or from the brewery below. For those reasons we ranked this an 8 and not a 10. That said, we will be back as it is an excellent location to get to Russian Hill or Crissy Field or the Golden Gate Bridge. It's like having your own apartment. And we learned you can purchase a percentage interest in the property and receive up to 35 nights a year. We might look into that.

Dear Mr. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

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Other web-users rate our hotel

  • 131 reviews 9.8/10 Location
  • 161 reviews 8.9/10 Room
  • 173 reviews 9.2/10 Service
  • 55 reviews 8.9/10 Comfort
  • 48 reviews 8.1/10 Amenities
  • 23 reviews 8.2/10 Food
  • 21 reviews 8.7/10 Cleanliness
  • 19 reviews 7.5/10 Value

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