Fairmont Heritage Place - Ghirardelli Square 5 stars

Customer review rating (ALL Rating) 4.8/5 322 reviews

Fairmont Heritage Place - Ghirardelli Square - Image 1
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900 North Point Street, 94109 SAN FRANCISCO, United States

Description

Hotel extras

  • Located a 10-minute walk from the attractions at Fisherman’s Wharf

  • Steps from one of San Francisco's historic cable car turnarounds

  • All of our luxury residential suites are fully equipped for your family

  • Added services include grocery shopping

Our accommodation(s)

Hotel location

Fairmont Heritage Place - Ghirardelli Square

900 North Point Street
94109 SAN FRANCISCO
United States

GPS:37.805573, -122.4232614

Telephone
Fax +1 415-268-9903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  322 reviews

TripAdvisor Rating  4.5/5  894 reviews

Exceptional service

Customer review rating 5.0/5

Dl Families - Confirmed reviews ALL

Attentive personalized staff including tour of facility, hailing the lyft/uber car, speck and span housekeeping. Greeted by cheerful smile... one can not help but smile back. Appreciate the direct access to Ghiradelli Square and discounts for guests. Kudos to Christian and Astra, reception, Brian, Joanna and Johnson.

Dear Dennis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Perfect safe location for an amazing San Francisco apartment-like stay

Customer review rating 4.0/5

Stan K. Couples - Confirmed reviews ALL

This was our first experience with the Fairmont Heritage Place brand. We have stayed at many Fairmonts and this is definitely a step up that is worth the extra price. Our room was a one-bedroom apartment on the first floor. Having a full kitchen was helpful for breakfast as there is no restaurant in the hotel. There's a Trader Joes within 10 minutes' walk so we were able to stock up and enjoy relaxed breakfast mornings not having to worry about rushing to catch a bite before the breakfast service stopped. The staff there are super helpful and friendly; it definitely feels more boutique-like rather than a huge hotel. It's located in Ghirardelli Square, and we had a semi-private patio that looked out of the SF Brewery Beer Garden. When we were there (November), it was raining the whole time so that area wasn't used, but in the summer, that room could get a lot of noise. We would have preferred a higher room with a view of the bay or city for a bit more privacy because we had to keep our blinds drawn because people walking through the courtyard area can see straight into the room. Also, we experienced a lot of dull-thud music noise of the mornings and afternoons from either another room or from the brewery below. For those reasons we ranked this an 8 and not a 10. That said, we will be back as it is an excellent location to get to Russian Hill or Crissy Field or the Golden Gate Bridge. It's like having your own apartment. And we learned you can purchase a percentage interest in the property and receive up to 35 nights a year. We might look into that.

Dear Mr. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Another perfect stay at Fairmont Ghirardelli

Customer review rating 5.0/5

Rebecca S. Couples - Confirmed reviews ALL

We continue to enjoy and be impressed by the impeccable accommodations and warm, personal service offered by The Fairmont Ghirardelli residences.

Dear Rebecca, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Always a positive stay.

Customer review rating 5.0/5

Herb L. Couples - Confirmed reviews ALL

We just enjoy our home away from home.

Dear Mr. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Magical for children and adults alike! Hotel inexperienced to industry?

TripAdvisor rating 4.0/5

yvei2015 TripAdvisor review

I find the hotel administration very disorganized. They do not seem to have a good system set up. Reservation was made, and email had difficulty coming to customer. Membership with ACCOR was not automatic, and reservation did not go to ACCOR. I will have to check on that, since the expense of our stay was high, and wish to make sure that credit goes to account for points. Otherwise, the reception etc and all staff very helpful, polite, and not overbearing as I was fearful of, being '5 star' hotel. Scenery was great, and according to the advertisement, more than just the living area has the bay view. I find the living area huge, and was a little disappointed that none of bedroom had view except to street. There was some performance noise from the 'street'. Luckily it eventually died down around bedtime. The convenience of our grandchildren enjoying the beach, the shops, the ice cream eatery were just steps below. Wish we had more time, checking out @10am, checking in @4pm, is too stringent for such a pricey place. It was memorable for us, especially how our young family enjoyed everything, including cable car station just steps away. Lovely fireplace in patio warm cold air. Nice wharf restaurants down the street, convenience, convenience said it all!

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Other web-users rate our hotel

  • 130 reviews 9.7/10 Location
  • 162 reviews 8.9/10 Room
  • 174 reviews 9.1/10 Service
  • 55 reviews 8.9/10 Comfort
  • 50 reviews 8.2/10 Amenities
  • 23 reviews 8.2/10 Food
  • 22 reviews 8.3/10 Cleanliness
  • 18 reviews 7.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.