Fairmont Heritage Place - Ghirardelli Square 5 stars

Customer review rating (ALL Rating) 4.8/5 357 reviews

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Description

Hotel extras

  • Located a 10-minute walk from the attractions at Fisherman’s Wharf

  • Steps from one of San Francisco's historic cable car turnarounds

  • All of our luxury residential suites are fully equipped for your family

  • Added services include grocery shopping

Our accommodation(s)

Hotel location

Fairmont Heritage Place - Ghirardelli Square

900 North Point Street
94109 SAN FRANCISCO
United States

GPS:37.805573, -122.4232614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  357 reviews

TripAdvisor Rating  4.5/5  883 reviews

satisfactory

Customer review rating 3.5/5

Tom C. Families - Confirmed reviews ALL

services and front desk responsiveness are excellent. however #216 is simply not one of our favorite units, and the MB bed feels stiff. the exact unit makes a huge difference.

Feels like home!

Customer review rating 5.0/5

Hayley N. V. Families - Confirmed reviews ALL

It is always a seamless and warm stay at the Fairmont. From the arrival to check-in process and luggage delivery everything everyone is on point. Our groceries were in the room upon arrival and additional food deliveries were brought to us timely. The staff is amazing and welcoming.

Just what we needed!

Customer review rating 5.0/5

Damien F. Families - Confirmed reviews ALL

At the end of a loop around the US to see family in Maryland we headed west to San Francisco and a hotel we were excited to experience. We were travelling from Australia with Mother in Law, wife (pregnant) 14 month old son, 12 yrs daughter and myself in order to maintain family connections and to see as much as we could given our family dynamics and needs. As it was the last stop for 3 nights before flying home we were exhausted and hoping for something rejuvenating. We found it! From Steven and the front door who greeted us at 10pm (after a cancelled flight pushed us back 5 hours) thankyou! I was immediately sure I had done the right thing by upgrading to the bay view 2 bedroom apartment. When we opened the door we were blown away. From the views of the bay and Alcatraz, to the complimentary Ghiradelli Bears for the kids, the beds, the linen, the full kitchen, 2 coffee machines, dining table, the quality soaps and accessories the girls absolutely loved.. the list goes on and on and everywhere you look it's more quality, comfort and genuine care. This hotel was a treat for our family and it was a big decision to spend the extra but we don't regret a thing!! What a lovely surprise and a true 'oasis in the desert' moment for us! We worked out in the gym, we played board games in the general purpose room, we enjoyed the complimentary chocolates and on our final night we indulged in the 'wine and cheese' hour (well only I tried the wine!). The charcuterie was extremely good, and we live in the famous Hunter Valley Wine Region in Australia (we are not easily impressed!). On our final morning, my daughter and I swum in the beautiful bay we had been waking up staring at the passed few days. At a breath taking 10 degrees Celsius it was a lovely way to say goodbye. This hotel is emblematic of our experience in San Francisco. We found the people to be authentic and welcoming, we found the atmosphere to be relaxed and the culture to be accepting. Thank you to all the staff at Ghiradelli and thankyou San Francisco. It's definitely not the last you will see of the F. Family. Until next time, cheers!

Dear Damien F., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, YuMi Kang Manager, Residence Operations Fairmont Heritage Place, Ghirardelli Square

A great time in San Francisco

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

My wife and I stayed with another couple for seven nights. The apartment and amenities were just what we needed. The hotel was in a great location for walking the city and for a starting point for driving trips across the Golden Gate Bridge to Muir Woods and surrounding area and Napa Valley. Ghirardelli Square had a lot of options for shopping and dining and was just blocks away from Fisherman's Wharf and the Embarcadero. The terrace overlooking Ghirardelli Square and Golden Gate Bay was perfect for evening outdoors with wine and snacks by the fire pit.

Dear Anthony M., We very much appreciate your comments regarding your stay at the Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, YuMi Kang Manager, Residence Operations Fairmont Heritage Place, Ghirardelli Square

Ghiradelli WOW!!

TripAdvisor rating 5.0/5

Damien F TripAdvisor review

At the end of a loop around the US to see family in Maryland we headed west to San Francisco and a hotel we were excited to experience. We were travelling from Australia with Mother in Law, wife (pregnant) 14 month old son, 12 yrs daughter and myself in order to maintain family connections and to see as much as we could given our family dynamics and needs. As it was the last stop for 3 nights before flying home we were exhausted and hoping for something rejuvenating. We found it! From Steven and the front door who greeted us at 10pm (after a cancelled flight pushed us back 5 hours) thankyou! I was immediately sure I had done the right thing by upgrading to the bay view 2 bedroom apartment. When we opened the door we were blown away. From the views of the bay and Alcatraz, to the complimentary Ghiradelli Bears for the kids, the beds, the linen, the full kitchen, 2 coffee machines, dining table, the quality soaps and accessories the girls absolutely loved.. the list goes on and on and everywhere you look it's more quality, comfort and genuine care. This hotel was a treat for our family and it was a big decision to spend the extra but we don't regret a thing!! What a lovely surprise and a true 'oasis in the desert' moment for us! We worked out in the gym, we played board games in the general purpose room, we enjoyed the complimentary chocolates and on our final night we indulged in the 'wine and cheese' hour (well only I tried the wine!). The charcuterie was extremely good, and we live in the famous Hunter Valley Wine Region in Australia (we are not easily impressed!). On our final morning, my daughter and I swum in the beautiful bay we had been waking up staring at the passed few days. At a breath taking 10 degrees Celsius it was a lovely way to say goodbye. This hotel is emblematic of our experience in San Francisco. We found the people to be authentic and welcoming, we found the atmosphere to be relaxed and the culture to be accepting. Thank you to all the staff at Ghiradelli and thankyou San Francisco. It's definitely not the last you will see of the Frize Family. Until next time, cheers!

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Other web-users rate our hotel

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