Fairmont Heritage Place, Ghirardelli Square 5 stars

Customer review rating (ALL Rating) 4.7/5 352 reviews

Fairmont Heritage Place, Ghirardelli Square - Image 1
Fairmont Heritage Place, Ghirardelli Square - Image 2
Fairmont Heritage Place, Ghirardelli Square - Image 3
Fairmont Heritage Place, Ghirardelli Square - Image 4

Description

Hotel extras

  • Located a 10-minute walk from the attractions at Fisherman’s Wharf

  • Steps from one of San Francisco's historic cable car turnarounds

  • All of our luxury residential suites are fully equipped for your family

  • Added services include grocery shopping

Our accommodation(s)

Book this hotel
Room 1

Breathtaking Bay views span out from this luxurious residence. Full gourmet kitchen and dining area. Separate living room with a queen size sofabed. Luxurious bathroom with Le Labo amenities. Complimentary parking.

  • Views:

    Bay view

  • Most of the accommodation:

    Balcony or Fireplace

Max. number of persons
4
Area
From 79 m² / 850 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • Blu Ray Player
  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 79 m² / 850 sq ft
  • Bedding 1 x Queen size sofa bed(s)
  • Views: Bay view
  • Most of the accommodation: Balcony or Fireplace

Panoramic Bay views. Visual alarms and notification devices, roll-in shower. Full gourmet kitchen and dining area. Separate living room with a queen size sofabed. Luxurious bathroom with Le Labo amenities. Complimentary parking.

  • Views:

    Bay view

  • Most of the accommodation:

    Fireplace

Max. number of persons
4
Area
From 79 m² / 850 sq ft
Accessibility
Accessible room

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Hair dryer
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Family favorite residence with a full gourmet kitchen and dining area. Separate living room with a queen size sofabed. 2 luxurious bathrooms with Le Labo amenities. Complimentary parking.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Fireplace

Max. number of persons
6
Area
From 110 m² / 1184 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Breathtaking Bay views span out from this luxurious residence. Full gourmet kitchen and dining area. Separate living room with a queen size sofabed. 2 luxurious bathrooms with Le Labo amenities. Complimentary parking.

  • Views:

    Bay view

  • Most of the accommodation:

    Fireplace

Max. number of persons
6
Area
From 110 m² / 1184 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Panoramic Bay views. Visual alarms and notification devices, tub with grab bars. Full gourmet kitchen and dining area. Separate living room with a queen size sofabed. 2 luxurious bathrooms with Le Labo amenities. Complimentary parking.

  • Views:

    Bay view

  • Most of the accommodation:

    Fireplace

Max. number of persons
6
Area
From 110 m² / 1184 sq ft
Accessibility
Accessible room

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Luminious residence with historic red brick accents, offering 3ensuite bathrooms with Le Labo amenities, a separate living room with a queen size sofabed, full kitchen, dining area and complimentary parking. Washer and dryer.

  • Views:

    City View

  • Most of the accommodation:

    Fireplace

Max. number of persons
8
Area
From 166 m² / 1786 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Nespresso machine
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Two Bedroom City View - can accommodate up to six guests. These Suites offer luxurious accommodations with beautiful views of the city. They have 2 bedrooms separate from the kitchen and living room, each featuring a private en suite bathroom.

  • Views:

    City View

  • Most of the accommodation:

    Fireplace

Max. number of persons
6
Area
From 109 m² / 1173 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Two Bedroom Bay View - can accommodate up to six guests. These Suites offer luxurious accommodations with beautiful views of the bay. They have 2 bedrooms separate from the kitchen and living room, each featuring a private en suite bathroom.

  • Views:

    Bay view

  • Most of the accommodation:

    Fireplace

Max. number of persons
6
Area
From 110 m² / 1184 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Ironing board and flat-iron

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Three Bedroom City View - can accommodate up to 8 guests. These Suites offer luxurious accommodations with beautiful views of the city. They have 3bedrooms separate from the kitchen and living room, each featuring a private en suite bathroom.

  • Views:

    City View

  • Most of the accommodation:

    Fireplace

Max. number of persons
8
Area
From 166 m² / 1786 sq ft

Bedding

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Ice Machine
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Free local calls
  • Voice mail

Tv Facilities

  • DVD player
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • TV with VCR
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Hair dryer
  • Ironing board and flat-iron
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Hotel location

Fairmont Heritage Place, Ghirardelli Square

900 North Point Street
94109 SAN FRANCISCO
United States

GPS:37.805573, -122.4232614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 41 rooms
  • 2 rooms for people with reduced mobility
  • 41 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Spanish

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Catering

2 Restaurants

One Bar

Business

One Meeting room

Well-being

Fitness Center

  • On site

Sports and leisure

Golf Additional charge

  • On site
  • Golf course 18 holes

Golf

  • Nearby
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking
  • Electric car recharging units 3,7 kVA
  • TESLA recharging units

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Palette Tea House introduces a refreshed perspective of Cantonese cuisine: a marriage of both authentic and modern culinary techniques. The restaurant features vibrant, authentic dim sum, live seafood, a pacific-inspired cocktails list.

San Francisco Brewing Co. & Restaurant is an innovative craft brewery, bar, restaurant, and outdoor beer garden. We pour our own handcrafted beers, offer an interactive selection of games, and serve the very best of San Francisco-inspired pub food.

Enjoy an early-morning workout, evening sweat session and everything in between in our private fitness center located on the lobby level.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  352 reviews

Customer review rating 5.0/5

Ali M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Elizabeth Q. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Wai M. C. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Melinda R. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Clayton B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Elizabeth Q. Families - Confirmed reviews ALL

Well located near Polk Street dining and Marina Chestnut shopping and dining, the Fairmont Heritage Place offers great accommodations. The 2 bedrooms are large and include a full kitchen/living/dinng which is great for families. Also have a washer dryer in the unit is perfect For extended stays.

Customer review rating 4.5/5

Wai M. C. Friends - Confirmed reviews ALL

Staff members are better than expected, all around from housekeeping to reception. Best are all the concierge staff, helpful and friendly.

Customer review rating 4.5/5

Melinda R. Families - Confirmed reviews ALL

It was a wonderful getaway

Customer review rating 5.0/5

Clayton B. Families - Confirmed reviews ALL

Very easy check-in. Apartment was very clean and comfortable. Perfect for a family. Location and view were awesome.

Customer review rating 4.5/5

Charles C. Friends - Confirmed reviews ALL

Everything was excellent only issue was I am not sure why we had an accessible ADA room for this stay?

Customer review rating 5.0/5

Justin V. Families - Confirmed reviews ALL

Clean and great service

Customer review rating 5.0/5

Jaswinder (. C. Families - Confirmed reviews ALL

This a residential property with no restaurants on site. However, it is part of Ghirardelli Square which has ample choices for coffee, drinks and food.

Customer review rating 5.0/5

Richard G. Business - Confirmed reviews ALL

Comfortable

Customer review rating 4.0/5

Sandra P. Families - Confirmed reviews ALL

Please don’t publish…We loved our room and the location was perfect. Everything was great and really the only frustration we had was with the front desk. When we first checked in it was early and we were told someone would let us know when the room was ready but no one did. When we did checkin no one went over with us how to find anything at the hotel or what amenities were available but we did find someone working at the hotel in the hallway and were able to get some direction to the outdoor patio which we really enjoyed.

Customer review rating 5.0/5

Ted B. Families - Confirmed reviews ALL

Great team. Great environment. Great location.

Customer review rating 4.0/5

Peter T. Families - Confirmed reviews ALL

Generally ok - given a Fairmont.

Customer review rating 4.5/5

Michael D. Families - Confirmed reviews ALL

A perfect hotel in a great, quiet location. The staff esp the bellmen, doormen and the guys who welcome you at the door are so welcoming and helpful. They are the heart of the hotel.

Customer review rating 5.0/5

Stanley K. Couples - Confirmed reviews ALL

We have stayed before here because the location is central to where we need to be and we can walk to many places. We love having the facilities of a Fairmont 5 Star hotel with the comfort of our own kitchen so we can prepare meals - especially breakfast as nothing ruins a vacation more than having to get up to dash down to the restaurant before it stops serving a morning meal. We booked a loft residence and were treated to views of Alcatraz and the Bay. We walked to the Marina and Pacific Heights and North Beach and enjoyed amazing meals - and the leftovers we were able to reheat in the kitchen and serve on nights we stayed in. Our car was parked securely with no extra fee which is a major benefit in San Francisco. The staff at the hotel are friendly and helpful - as I said in the title of the review - it's a home away from home!

Customer review rating 4.5/5

Melissa G. Solo - Confirmed reviews ALL

Stayed for 4 nights while visiting family in the areas

Customer review rating 4.5/5

Lori K. Friends - Confirmed reviews ALL

Thanks for everything!

Customer review rating 5.0/5

Karen G. Z. Friends - Confirmed reviews ALL

From the moment we arrived we felt welcomed. From the doorman to the reception staff - we felt like we were VIP ! Our room was ready , our bag were taken up to our room . The room was exceptionally clean and great location . We got a little lost and the housekeeping staff was so friendly and took us to the room

Customer review rating 5.0/5

William L. Friends - Confirmed reviews ALL

Love this spot! The staff is amazing and location is perfect

Customer review rating 0.5/5

Jeff M. Couples - Confirmed reviews ALL

We booked a single king suite bay view with a BATHTUB. My wife requires a bathtub she gets bad migraine headaches. When we checked in they said they had put us in a two bedroom which we didn’t require I asked if there was a bathtub and they said yes, once we got to the room we noticed there was two bathrooms. Neither bathroom had a bathtub which was required. I then went back to the front desk and got nothing but attitude and said there was nothing they could do. My wife then was wrapped up in a duvet on the couch for 24 hours and trying to sit on the shower floor and soak with steam. This was one of our worst experiences ever in a hotel. I went back to the front desk and asked if they could do anything!!! And the gentleman said he would talk to his manager and get back to me immediately I never heard from him again I am not a difficult person and rarely complain. All I wanted was the room. I had booked online three weeks previously and paid for in full.

Customer review rating 5.0/5

James K. Couples - Confirmed reviews ALL

Can’t rave enough about the warm and friendly staff.

Other web-users rate our hotel

  • 148 reviews 9.7/10 Location
  • 187 reviews 8.4/10 Room
  • 221 reviews 8.8/10 Service
  • 64 reviews 9.2/10 Comfort
  • 42 reviews 8.2/10 Amenities
  • 41 reviews 8.5/10 Vibe
  • 33 reviews 8/10 Cleanliness
  • 23 reviews 7.1/10 Value

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