Fairmont Heritage Place - Ghirardelli Square 5 stars

Customer review rating (ALL Rating) 4.8/5 325 reviews

Fairmont Heritage Place - Ghirardelli Square - Image 1
Fairmont Heritage Place - Ghirardelli Square - Image 2
Fairmont Heritage Place - Ghirardelli Square - Image 3
Fairmont Heritage Place - Ghirardelli Square - Image 4
900 North Point Street, 94109 SAN FRANCISCO, United States

Description

Hotel extras

  • Located a 10-minute walk from the attractions at Fisherman’s Wharf

  • Steps from one of San Francisco's historic cable car turnarounds

  • All of our luxury residential suites are fully equipped for your family

  • Added services include grocery shopping

Our accommodation(s)

Hotel location

Fairmont Heritage Place - Ghirardelli Square

900 North Point Street
94109 SAN FRANCISCO
United States

GPS:37.805573, -122.4232614

Telephone
Fax +1 415-268-9903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  325 reviews

TripAdvisor Rating  4.5/5  894 reviews

Magical for children and adults alike! Hotel inexperienced to industry?

TripAdvisor rating 4.0/5

yvei2015 TripAdvisor review

I find the hotel administration very disorganized. They do not seem to have a good system set up. Reservation was made, and email had difficulty coming to customer. Membership with ACCOR was not automatic, and reservation did not go to ACCOR. I will have to check on that, since the expense of our stay was high, and wish to make sure that credit goes to account for points. Otherwise, the reception etc and all staff very helpful, polite, and not overbearing as I was fearful of, being '5 star' hotel. Scenery was great, and according to the advertisement, more than just the living area has the bay view. I find the living area huge, and was a little disappointed that none of bedroom had view except to street. There was some performance noise from the 'street'. Luckily it eventually died down around bedtime. The convenience of our grandchildren enjoying the beach, the shops, the ice cream eatery were just steps below. Wish we had more time, checking out @10am, checking in @4pm, is too stringent for such a pricey place. It was memorable for us, especially how our young family enjoyed everything, including cable car station just steps away. Lovely fireplace in patio warm cold air. Nice wharf restaurants down the street, convenience, convenience said it all!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

short overnight stay with no use of amenities.

Breathtaking location, clean family-friendly

Customer review rating 4.0/5

Jolene J. B. Families - Confirmed reviews ALL

Our first time staying at the Fairmont Heritage. The property was perfect for our family traveling with children. We visit the city when we have doctors appointments and the full kitchen was perfect to make healthy meals for my children

Well located

Customer review rating 5.0/5

Chelsea Friends - Confirmed reviews ALL

As first time visitors to San Francisco, staying in Ghirardelli Square was phenomenal. Being in walking distance of Fisherman’s Wharf was convenient. Our rooms were cozy and the perfect space to decompress after touring the city every day.

Dear Chelsea, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

Perfect location

Customer review rating 5.0/5

Caryl B. P. Couples - Confirmed reviews ALL

First of all, our experience with customer service was top notch from start to finish. The location and “square” surrounding were perfect, with many dining options, and was so pretty. Our Bay view room did not disappoint and was HUGE. Only two comments… furnishings were showing age, and the beds were a bit firm. Would absolutely recommend, and would most certainly stay again.

Dear Ms. B. P., We very much appreciate your comments regarding your stay at Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services at Fairmont Heritage Place, Ghirardelli Square

In partnership with TripAdvisor

Other web-users rate our hotel

  • 131 reviews 9.7/10 Location
  • 160 reviews 8.8/10 Room
  • 177 reviews 9.3/10 Service
  • 54 reviews 9.3/10 Comfort
  • 49 reviews 8.1/10 Amenities
  • 22 reviews 8/10 Cleanliness
  • 21 reviews 8.8/10 Food
  • 17 reviews 8.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in San Francisco

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.