Fairmont Heritage Place - Ghirardelli Square 5 stars

Customer review rating (ALL Rating) 4.8/5 342 reviews

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900 North Point Street, 94109 SAN FRANCISCO, United States

Description

Hotel extras

  • Located a 10-minute walk from the attractions at Fisherman’s Wharf

  • Steps from one of San Francisco's historic cable car turnarounds

  • All of our luxury residential suites are fully equipped for your family

  • Added services include grocery shopping

Our accommodation(s)

Hotel location

Fairmont Heritage Place - Ghirardelli Square

900 North Point Street
94109 SAN FRANCISCO
United States

GPS:37.805573, -122.4232614

Telephone
Fax +1 415-268-9903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  342 reviews

TripAdvisor Rating  4.7/5  896 reviews

Wonderful hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our stay at the Fairmont. Our room was cozy and we loved the access to outdoor terrace. Everyone was kind and very helpful. Our only frustrations (and reason we couldn't give a 10) were the two garbage trucks every morning at 5:15am and lack of a restaurant or room service.

Dear Guest, Thank you for your kind words regarding your recent stay at Fairmont Heritage Place - Ghirardelli Square. We are pleased to hear you enjoyed our cozy rooms and the outdoor terrace. We appreciate your feedback about the early morning noise and the dining options, as your experience is important to us. We hope to welcome you back in the future for an even more pleasant stay. Best regards, Fairmont Heritage Place - Ghirardelli Square

We love staying at this hotel. Well located near restaurants. Friendly and helpful staff. Great view of bay.

Customer review rating 5.0/5

Richard G. Families - Confirmed reviews ALL

Always a good experience and one of our most favorite hotels in the world.

Dear Richard G., Thank you for your kind words about our location, staff, and views. We are thrilled to hear that you consistently enjoy your visits and consider us one of your favorite hotels. We look forward to welcoming you back soon. Best regards, Fairmont Heritage Place - Ghirardelli Square

Great location and well appointed rooms!

Customer review rating 5.0/5

Denise Friends - Confirmed reviews ALL

Our stay was perfect from the moment of check in to check out. Staff was friendly and very accommodating.

Dear Denise, Thank you for the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Resident Services at Fairmont Heritage Place - Ghirardelli Square

Good stay

Customer review rating 4.5/5

Isaac P. Friends - Confirmed reviews ALL

Concierge was helpful, housekeeping did a nice job. Only complaint is that the hot ewater in the main bathroom was barely working and the light switch in the little toilet room in the same bath was not working.

Dear Mr. P., We very much appreciate your comments regarding your stay at Fairmont Heritage Place - Ghirardelli Square. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Resident Services at Fairmont Heritage Place - Ghirardelli Square

Best Hotel in San Francisco! Ideal location, beautiful spacious rooms, friendly staff!

Customer review rating 5.0/5

Kim A. Families - Confirmed reviews ALL

I can't say enough good things about this hotel. My family of 5 stayed here for 6 nights and I think it's the best room we've ever stayed in. Here are the highlights: 1) Room was very spacious, comfortable, clean, and had everything we needed (and more). It's often hard to find a place spacious enough for 5 of us to stay in one place and this was perfect! We rented a two bedroom. Each bedroom had a nice king sized bed, dresser, 2 nightstands, large closet and huge bathroom. The family room had a pull out couch which opened into a very comfortable queen sized bed with a large TV. We had a large well stocked kitchen with a sink, fridge, dishwasher, coffee maker, dining table with island. Everything was super clean and modern. We had plenty of towels and the water pressure in the showers was great! The internet was fast and easy to connect into. 2) Location, Location, Location. This hotel is in the perfect location! This hotel is right in Ghirardelli Square and you can walk out straight into the square which is filled with lots of unique shops, restaurants, minigolf & arcade, and of course Ghirardelli chocolate. It's also a super short walk to Fisherman's Wharf with so many restaurants and shop nearby. We walked to most of our meals as there was a plethora of good restaurants within walking distance of the hotel. I also felt very safe here. It has a wonderful view of the Golden Gate Bridge and Alcatraz and right near a Cable Car stop. There is no better location in San Fran than here! 3) The staff was super friendly and helpful. Before arriving, I was sent a questionnaire asking me about my preferences and if there's anything I needed upon arrival (i.e.groceries). I had asked for the queen fold out bed in the family room to be set up and it was. Upon arrival, we were given a tour of our hotel and shown the different amenities. There's an espresso machine on the first floor, water refill stations by each elevator, and wine/cheese happy hour every Monday and Friday. Our reservation included valet parking our car and each time we needed it, the staff quickly brought our car to us and gave us advice and tips about wherever we were going. Don't hesitate to reserve you stay here while in San Francisco. This is the BEST HOTEL IN SAN FRAN!

Dear Kim, Thank you for taking the time to share your wonderful experience at Fairmont Heritage Place - Ghirardelli Square. We are delighted to hear that you and your family enjoyed your stay and found the accommodations spacious, comfortable, and well-equipped. It is our goal to provide our guests with a home-like atmosphere, and we are pleased to know that we succeeded. We truly appreciate your kind remarks regarding our location, which indeed offers easy access to the vibrant Ghirardelli Square and nearby attractions. Our team strives to create memorable experiences, so it is gratifying to hear that you found our staff friendly and helpful. We are committed to ensuring our guests feel welcomed and supported throughout their stay. Thank you once again for your glowing recommendation. We look forward to welcoming you back for another exceptional visit to San Francisco. Warm regards, Fairmont Heritage Place - Ghirardelli Square

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.