Fairmont Sonoma Mission Inn & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 1,563 reviews

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Description

Hotel extras

  • In the heart of Sonoma wine country, surrounded by vineyards and more than 400 wineries

  • Exceptional fine-dining restaurant and bars highlighting seasonal ingredients and local wine

  • Luxury spa with indoor and outdoor geothermal pools and restorative grape-derived treatments

  • Exclusive access to Sonoma Golf Club's 18-hole course, bordered by rolling hills & vineyards

  • High speed internet throughout the resort, room service available daily, and pet friendly

Our accommodation(s)

Hotel location

Fairmont Sonoma Mission Inn & Spa

100 Boyes Blvd
95476 SONOMA
United States

GPS:38.312967, -122.48246

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,563 reviews

TripAdvisor Rating  4.2/5  2,840 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Maureen B. Families - Confirmed reviews ALL

We come every year around this time. We love. The Santé breakfast prices are too pricey which makes us want to live the property for other choices, never good when your guests have only one pricey option.

Dear Maureen B., Thank you for taking the time to share your feedback, and for choosing to return to the Fairmont Sonoma Mission Inn & Spa each year. We’re delighted to hear that our warm and welcoming team continues to make your stays enjoyable. I’m sorry to learn that your recent experience at Santé did not fully meet your expectations. Your comments regarding pricing, portion sizes, and menu variety are extremely valuable, and I’ve shared them with our culinary leadership for review as we continue refining our offerings. We want our guests to have a range of options that feel approachable, comfortable, and aligned with the spirit of Sonoma. I also appreciate your note regarding staffing at the front desk. We strive to ensure smooth, attentive service at all times, and your feedback helps us identify opportunities to better support our team and guests during busier moments. Thank you again for your thoughtful insights and for your continued loyalty. We truly look forward to welcoming you back and providing an even better experience on your next visit. Goodbye, Fairmont Sonoma Mission Inn & Spa

Customer review rating 5.0/5

Dickson Y. Families - Confirmed reviews ALL

Excellent customer service everywhere. Room was cleaned nicely everyday. Love the geothermal pool, the bikes, the yoga class, the wine tasting, and many other amenities.

Dear Y. Party, Thank you very much for taking the time to share your experience at Fairmont Sonoma Mission Inn & Spa. It is a pleasure to receive positive feedback and for our housekeeping team to be recognized. I will be sure to pass along your kind comments. We look forward to welcoming you back soon! Sincerely, Karen Mendez Guest Relations Specialist

Good, but not great

TripAdvisor rating 4.0/5

Judye H TripAdvisor review

Nice massage but couldn't understand a word this woman was saying. Outdoor hot tubs the best. Not so crazy about indoor water experience. Beautiful outdoors in general. Nice valet cat

Thank you for taking the time to leave us your feedback about your spa visit! We are so happy to hear you enjoyed your massage and the outside geothermal pools, but understand the the Bathing Ritual in the bathhouse may not be for everyone. Hopefully you were still able to make the most of your time with us. We're also happy to hear that you got to meet Bug, the valet cat, as she is quite the sweetheart! We hope to welcome you back to Fairmont Spa again, soon.

Great facial, Facilities lacking

TripAdvisor rating 3.0/5

Cristy B TripAdvisor review

Facial was great and esthetician was experienced, but a bit disappointed in the facilities and checkout experience. Firepit was broken unfortunately but they brought blankets, no bags for wet swimsuits. The cold plunge area was closed for renovations. Food was okay, a messy and limited options. In the locker room we were kind of shooed out by someone picking up around us even though it was an hour until close. Check out process took awhile with people trying to walk through as you’re in line waiting - seemed disorganized, and while they offered to validate parking it didn’t work at the gate ($24 for the day - which is new). I’ve been to this spa many times and feel this time was a bit lackluster, other than a good facial.

Thank you so much for taking the time to leave us your feedback about Fairmont Spa, and for being a wonderful loyal guest of ours. It is indeed the little things that can make or break an experience, and I am so sorry to hear about the hiccups that made your recent visit less than stellar. As an effort to reduce plastic waste, Fairmont Spa no longer offers plastic bags for swimsuits, however I do hope you were able to use the swimsuit dryer in the locker room as it does help remove a lot of excess water. I am disappointed to hear about the food, and we will certainly look more closely into this as the Spa Cafe is usually a wonderful dining option for spa guests. I also am so sorry to hear about the parking; I hope that you were able to connect with the hotel front office to have them assist you with exiting the gate & ensuring your parking was validated. Overall, we hope that you were able to have a relaxing time at the spa, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again, soon!

Customer review rating 3.0/5

Deborah M. Couples - Confirmed reviews ALL

About 5 days before our arrival, we get a call stating that our reservation had been changed and our first night we would be relocated to another hotel (an extremely sub-par hotel), due to the hotel being completely booked. This in spite of booking months in advance, and paying in advance a non-refundable rate. After realizing what a crap hotel we were being transferred to, we fought to the Fairmont to pay for a comparable status hotel in the area, but still a hastle to have to pack up and move to the fairmont after paying up front. Unfortunately, this was just the start of the issues.

Dear Deborah M., Thank you for sharing your feedback, and please accept my sincere apologies for the challenges you experienced. The relocation prior to arrival, especially after booking and paying in advance, should have been handled with far more care and clarity. I’m very sorry for the stress this caused at the start of your trip. I’m also disappointed to hear about the heating issues, delays at check-in, and the errors regarding your resort fee and invoice. This is not the level of service we strive to provide, and I appreciate you bringing these concerns to my attention so we can address them with our team. I would welcome the opportunity to speak with you directly and ensure everything has been properly corrected. Please feel free to contact me at ca… Warm regards, Cameron Smith Director of Front Office

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Other web-users rate our hotel

  • 193 reviews 8/10 Location
  • 644 reviews 6.2/10 Room
  • 755 reviews 8.1/10 Service
  • 261 reviews 6.7/10 Wellness Area
  • 155 reviews 7.9/10 Bar
  • 135 reviews 6/10 Cleanliness
  • 64 reviews 8.3/10 Breakfast
  • 7 reviews 10/10 Sustainability

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