Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,879 reviews

Novotel Christchurch Airport - Image 1
Novotel Christchurch Airport - Image 2
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Novotel Christchurch Airport - Image 4

Description

Hotel extras

  • 24-Hour Reception

  • 2 Minute walk to Christchurch Airport terminal

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

Book this hotel
Room 1

Enjoy the peace and quiet. Our Superior Twin mixes modern décor ergonomic comfort with two double beds and high-end facilities. Complimentary water stations are available on each guest floor. Up to 2 Adults 2 Children.

  • Views:

    City View

Max. number of persons
4
Area
From 27 / 290 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 27 / 290 sq ft
  • Bedding 2 x Double bed(s)
  • Views: City View

Enjoy work and quietness. Our Superior room mixes modern décor, ergonomic comfort, ensuite shower and high end facilities: 49" Smart TV, work desk, internet access, a soothing rain shower, mini bar and tea & coffee making facilities. Up to 2 Adults.

  • Views:

    City View

Max. number of persons
2
Area
From 27 / 290 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy work and quietness. Our Superior room mixes modern décor, ergonomic comfort, ensuite shower accessible bathroom and high end facilities: 49" Smart TV, work desk, internet access, a soothing rain shower, mini bar and tea & coffee making facilities.

Max. number of persons
2
Area
From 30 / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy the view of the of the southern Alps. Feel like a VIP with ensuite rain shower added amenities, bathrobes, slippers, espresso coffee machine. Up to 2 Adults & 2 Children.

  • Views:

    Airport view or Mountain view

Max. number of persons
4

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy the view of the main runway and planes coming & going with a back drop of the Southern Alps. Feel like a VIP with ensuite rain shower added amenities, bathrobes, slippers, espresso coffee machine. Up to 2 Adults.

  • Views:

    Airport view or Mountain view

Max. number of persons
2
Area
From 27 / 290 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

An unforgettable experience! Space to relax in the well-designed Suite includes a separate lounge and bathroom with bathtub. Offers unbeatable facilities: 2smart TV's, espresso coffee machine, bathrobes. Up to 2 Adults.

  • Views:

    Airport view

Max. number of persons
2
Area
From 40 / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 200 rooms
  • 10 rooms for people with reduced mobility
  • 15 connecting rooms
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Indonesian
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

In Balance Gym

  • On site
  • Near the property
  • Outdoor parking
  • Private
  • 24 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 3 m / 9.843 ft
  • Parking pricing: 14.96 30 NZD Per day

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Food Exchange

The Food Exchange is a trendy and modern social hub where food is the inspiration for the occasion. The top floor restaurant uses locally sourced produce and has panoramic views of the Southern Alps.

Cooking style
Bistro
Capacity
120
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

The Food Exchange is a trendy and modern social hub where food is the inspiration for the occasion. The top floor restaurant uses locally sourced produce and has panoramic views of the Southern Alps.

Novotel is a new signature bar at the hotel lobby, a perfect place to start your stay or meet with friends and colleagues. It serves simple and authentic cuisine inspired by global and local culinary themes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,879 reviews

Customer review rating 4.0/5

Alan C. Business - Confirmed reviews ALL

Dear Alan C., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff contributed to a pleasant experience and that we met your expectations. It will be our pleasure to welcome you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 1.5/5

Vicki R. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Thomas S. Couples - Confirmed reviews ALL

Dear Thomas S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team contributed to a memorable birthday getaway. Your positive feedback motivates us to continue providing exceptional service to our guests. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Sarah G. Families - Confirmed reviews ALL

Kia Ora, Thank you for your great review of the Novotel Christchurch Airport! We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport

Customer review rating 5.0/5

Natalie S. Couples - Confirmed reviews ALL

Dear Natalie S., Thank you for your kind words regarding our location and efficient check-in process. It is gratifying to know that you enjoyed a peaceful night's rest in your room. We look forward to welcoming you back on your next visit. Best regards, Novotel Christchurch Airport

Dear Alan C., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff contributed to a pleasant experience and that we met your expectations. It will be our pleasure to welcome you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 1.5/5

Vicki R. Business - Confirmed reviews ALL

I placed an order for a simple dinner & drinks for a 30 min delivery. Despite numerous follow up calls (no one would answer any of my calls on the in-house system) and promised delivery it arrived barely warm 90 minutes later.

Customer review rating 4.5/5

Thomas S. Couples - Confirmed reviews ALL

Staff ensured our birthday treat getaway surprise went really well.

Dear Thomas S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team contributed to a memorable birthday getaway. Your positive feedback motivates us to continue providing exceptional service to our guests. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Sarah G. Families - Confirmed reviews ALL

Such a great location. My son loved the Xbox and vr goggles and was a comfortable night

Kia Ora, Thank you for your great review of the Novotel Christchurch Airport! We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport

Customer review rating 5.0/5

Natalie S. Couples - Confirmed reviews ALL

We arrived at 12.30am walked out of the airport and were at the motel in 2 minutes, checking was quick & we were in our room & asleep immediately. Could not hear outside noise in our room.

Dear Natalie S., Thank you for your kind words regarding our location and efficient check-in process. It is gratifying to know that you enjoyed a peaceful night's rest in your room. We look forward to welcoming you back on your next visit. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Jeff P. Business - Confirmed reviews ALL

Everything was very nice thanks

Dear Jeff P., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found your experience comfortable and enjoyable. It is our aim to provide excellent service, and we appreciate your feedback. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Caroline S. Couples - Confirmed reviews ALL

Staff friendly so helpful, our room spacious and sound proof, dining room peaceful, well spaced tables, great service and the best steak.

Dear Caroline S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, spacious accommodations, and the attentive service from our team. It is especially gratifying to know you appreciated the dining experience and the quality of the steak. Goodbye, and best wishes, Novotel Christchurch Airport

Customer review rating 5.0/5

Rebecca W. Couples - Confirmed reviews ALL

Excellent service

Kia Ora, Thank you for your great review of the Novotel Christchurch Airport! We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport

Customer review rating 4.5/5

Connor R. Families - Confirmed reviews ALL

Really good stay at the Novotel Christchurch Airport. The room was clean and comfortable, the staff were friendly, and you can’t beat the location being right next to the airport. The food was really nice too, definitely worth having dinner there. Would definitely stay here again.

Dear Connor R., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us, particularly the comfort of your room, the friendliness of our staff, and the quality of our dining options. We look forward to welcoming you back on your next visit. Best regards, Novotel Christchurch Airport

Customer review rating 4.0/5

Glenda C. Couples - Confirmed reviews ALL

Great for plane spotting but still quiet. Room service robot was fun as restaurant fully booked. Good bathroom and bed. Found the tv difficult to navigate.

Dear Glenda C., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the easy access, the quiet atmosphere, and the novelty of our room service robot. We appreciate your comments about the television navigation and will consider this for future improvements. Goodbye and best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Hayley T. Couples - Confirmed reviews ALL

Walk to the airport in the morning after a sleep in...because you can! Luxury room with sound proofing. Magnificent restaurant with perfectly cooked steak and confit duck. Cocktail at happy hour watching the planes come in. Perfect! Oh! and scales in the lobby to check your baggage weight

Dear Hayley T., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location, luxurious accommodations, and dining experience. It is gratifying to know that our amenities, such as the soundproof rooms and lobby scales, contributed to your overall satisfaction. We look forward to welcoming you back for another memorable visit. Best regards, Novotel Christchurch Airport

Customer review rating 2.0/5

Khim S. L. Families - Confirmed reviews ALL

Your location and hardware are good but I didn't imagine to face a very unfriendly and stuck-up receptionist when checking in at Novotel. It was an unnecessary note to dent my otherwise very happy holiday trip.

Kia Ora, Thank you for taking the time to share your feedback. I'm pleased to hear you enjoyed our location and the hotel itself, but I'm genuinely sorry that your check-in experience left you feeling unwelcome. The service you described is not the warm and friendly welcome we strive to provide, and I apologise that it affected an otherwise happy holiday. Your comments will be shared with our front office team as a reminder of the importance of every guest's first impression. We hope you'll give us the opportunity to provide a much better experience in the future. Kind Regards, Samantha Wing Front Office Manager

Customer review rating 4.5/5

Robert K. Business - Confirmed reviews ALL

Clean, modern, well set up and close to the airport highly recommended!

Dear Robert K., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our hotel to be relaxing, clean, and conveniently located. Your recommendation is greatly appreciated. Goodbye and best wishes, Novotel Christchurch Airport

Customer review rating 5.0/5

Andrea W. Families - Confirmed reviews ALL

Great location for a stay after a long haul flight .. lovely attentive staff , very helpful.

Dear Andrea W., Thank you for your kind words regarding our staff and location. We are delighted to hear that you found our team helpful and that you enjoyed a peaceful stay after your long journey. We look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Bren C. Business - Confirmed reviews ALL

I wish my home city had an airport hotel this close (Perth)

Dear Bren C., Thank you for your positive feedback regarding our location. We are delighted to hear that you appreciated our proximity to the airport. We hope to welcome you back to Novotel Christchurch Airport in the future. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Shona A. Couples - Confirmed reviews ALL

Awesome having the Hotel right next to the airport. Our room was ready early so we were able to drop off our bags. Staff were friendly and helpful. We will definitely stay again

Dear Shona A., Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our convenient location, luxurious accommodations, and attentive staff. Your feedback is invaluable, and we look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 3.5/5

Brenda H. S. L. Business - Confirmed reviews ALL

I wish the room has full body length mirror. Also, to have hot water dispenser as I do not feel comfortable using the kettle in the hotel room.

Kia Ora, Thank you for taking the time to share your feedback. I’m pleased to hear you found our location convenient and had a comfortable stay. I’m sorry about the spider web you noticed in your room. This is not the standard we expect, and we will follow this up with our Housekeeping team. We also appreciate your suggestions regarding a full-length mirror and a hot water dispenser, and I’ll pass these on to our management team for consideration. Regarding breakfast, I’m sorry you found the selection repetitive. We appreciate the feedback and will share this with our Food & Beverage team as we continue to look at ways to improve the breakfast offering. Thank you again for your feedback, and we hope to welcome you back in the future. Kind Regards, Samantha Wing Front Office Manager

Customer review rating 4.5/5

Jeffrey H. Families - Confirmed reviews ALL

We booked a room as my partner had an early morning flight, the room was nice, had a good view of the taxiway and runway and the bed was nice to sleep in. My son & myself had breakfast the next morning in the restaurant and the food was great!

Dear Jeffrey H., Thank you for your kind words regarding your recent stay at Novotel Christchurch Airport. We are delighted to hear that you enjoyed the room with its pleasant view and had a restful night. It is also wonderful to know that you and your son had a great breakfast experience. We appreciate your feedback and hope to welcome you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Laura K. K. Friends - Confirmed reviews ALL

Preferred to stay at airport, as we had early morning flight. Excellent room

Dear Laura K. K., Thank you for your kind words regarding our location and the quality of your room. We are pleased to hear that our proximity to the airport met your needs for your early morning flight. We look forward to welcoming you back in the future. Best regards, Novotel Christchurch Airport

Customer review rating 4.5/5

Christopher M. Families - Confirmed reviews ALL

We stayed here before our flight the next morning. Easy check in and good location. Hotel is modern, clean and well maintained. We didnt get a chance to use any amenities.

Dear Christopher M., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and our facilities clean and comfortable. We hope to welcome you back in the future to experience our amenities. Best regards, Novotel Christchurch Airport

Other web-users rate our hotel

  • 3,273 reviews 9.6/10 Location
  • 3,656 reviews 8.7/10 Room
  • 3,046 reviews 8.8/10 Service
  • 21 reviews 6.2/10 WiFi
  • 1,703 reviews 8.1/10 Comfort
  • 1,529 reviews 8.3/10 Food
  • 1,211 reviews 9.1/10 Cleanliness
  • 748 reviews 8.2/10 Breakfast

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