Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,676 reviews

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Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,676 reviews

TripAdvisor Rating  4.4/5  285 reviews

Certificate of excellence 2025

Lovely hotel but terrible sleep quality

TripAdvisor rating 3.0/5

Caroline H TripAdvisor review

Lovely hotel with friendly professional staff and very nice rooms, but spoilt by noisy air conditioning and a light from air con control that wouldn’t turn off, which was such a shame. The location is amazing to be able to walk into terminal building, which is why we chose it. The bar/restaurant overlooking the runway was awesome, but the lack of sleep completely marred our experience, sorry!

A wonderful stay.

TripAdvisor rating 5.0/5

floydr44 TripAdvisor review

The staff was great. The room was outstanding. Wonderful attention to customer needs. We had a pleasant experience. Truly enjoyed our stay.

Customer review rating 5.0/5

Jussi L. Families - Confirmed reviews ALL

Very friendly and helpful staff. We could bring our luggage for storage a day before checking in the hotel - that made a good impression. When checking in, the staff was very friendy and paid attention to the children. Chekcking in was easy and fast. The hotel is clean and the rooms are good. The restaurant upstairs is also good, but there should be more customer seats. Now we didn't get to eat in the restaurant as it was full. The menu at the bar didn't really meet the needs of our family with children. The staff there was also of course service-minded, friendly and knowledgeable.

Dear Jussi L., Thank you for sharing your positive experience with us. We are pleased to hear that our staff made a favorable impression and that you appreciated the convenience of luggage storage prior to check-in. It is gratifying to know that our team was attentive to your children and that you found the check-in process efficient. We acknowledge your feedback regarding the seating capacity in our restaurant. While we aim to accommodate all our guests, the popularity of our dining options can occasionally lead to full capacity. We appreciate your comments about the bar menu, and we will take this into consideration as we continue to enhance our offerings. Thank you once again for your insights. We hope to welcome you back to Novotel Christchurch Airport in the future. Best regards, Novotel Christchurch Airport

Customer review rating 5.0/5

Diane L. Couples - Confirmed reviews ALL

The quality and the cleanliness of the room were exceptional.

Dear Diane L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you were satisfied with the accommodation, and that our location and room quality met your expectations. It is our aim to provide exceptional service to all our guests. Goodbye, Novotel Christchurch Airport

Customer review rating 4.5/5

Neal A. Solo - Confirmed reviews ALL

Would be a 10 but coffee machine leaked, water machine was out of order and it was top end expensive. Not complaining about the price but it needs to jeep those super high standards.

Dear Neal A., Thank you for your kind remarks about our location and facilities. We appreciate your feedback regarding the coffee machine and water dispenser. Your comments will be taken into consideration as we aim to maintain our high standards. Best regards, Novotel Christchurch Airport

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Other web-users rate our hotel

  • 3,032 reviews 9.6/10 Location
  • 3,373 reviews 8.6/10 Room
  • 2,832 reviews 8.7/10 Service
  • 28 reviews 6.6/10 WiFi
  • 1,551 reviews 8.1/10 Comfort
  • 1,465 reviews 8/10 Food
  • 1,070 reviews 9/10 Cleanliness
  • 743 reviews 8.2/10 Breakfast

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