Novotel Christchurch Airport 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,701 reviews

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Description

Hotel extras

  • ALLSAFE Certified

  • 24-Hour Reception

  • Flexible conference options with floor to ceiling windows

  • On-site fitness centre

  • Self-parking is available in dedicated Airport parking spaces for an additional fee

Our accommodation(s)

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Hotel location

Novotel Christchurch Airport

30 Durey Road, Christchurch Airport, PO Box 14041
8053 CHRISTCHURCH
New Zealand

GPS:-43.486398, 172.53687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,701 reviews

TripAdvisor Rating  4.4/5  287 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Wolf H. Families - Confirmed reviews ALL

Absolutely wonderful experience as usual. Have yet to find a more comfortable bed!

Kia Ora Wolf, Thank you for your great review of the Novotel Christchurch Airport! We hope to welcome you back for another stay soon. Kind Regards, The Team at Novotel Christchurch Airport

Customer review rating 4.5/5

Robert S. Families - Confirmed reviews ALL

Spot on location. Easy public transport to city

Kia Ora Robert, Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location, and we hope to welcome you back for another stay soon! Kind Regards, The Team at Novotel Christchurch Airport

Customer review rating 4.5/5

Naomi B. Solo - Confirmed reviews ALL

Really nice , very expensive , but it takes the stress out of travel

Kia Ora Naomi, Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location, and we hope to welcome you back for another stay soon! Kind Regards, The Team at Novotel Christchurch Airport

Customer review rating 3.5/5

Ralf B. A. Business - Confirmed reviews ALL

The hotel is conveniently located next to Christchurch airport with easy access to the Spitfire mall in walking distance. The hotel is clean and the room is spacious, but the air conditioning is horrible. When turned on, there is a loud howling noise that fills the room, bouncing off the window and hitting some resonance that makes it incredibly loud. Could only run the AC when I was not in the room.

Kia Ora Ralf, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location next to Christchurch Airport, the easy walking access to Spitfire Square, and the cleanliness and spaciousness of your room. I’m very sorry to learn about your experience with the air conditioning. A loud howling or resonating noise is certainly not acceptable and would understandably make it difficult to relax or sleep. Your comments have been shared with our Maintenance team for immediate investigation, as this is not the standard we expect from our in-room systems. We appreciate you bringing this to our attention and hope we’ll have the opportunity to welcome you back for a more comfortable and seamless stay in the future. Kind Regards, Samantha Wing Front Office Manager

Customer review rating 5.0/5

Patricia S. Families - Confirmed reviews ALL

We could not have picked a better hotel for our late arrival into Christchurch! We walked out of the airport terminal and it took 2-3 minutes to walk to the hotel. Although it was after midnight, a very personable customer service rep checked us in quickly. We were thrilled with the clean and modern hotel room with three twin comfortable beds for our family. Even better, our rental car company was located next door and we were able to walk to get our car the next morning. Highly recommend this airport location!

Kia Ora Patricia, Thank you for taking the time to share your feedback from your stay here at the hotel. It is always great to hear that our guests enjoy our convenient location, and we hope to welcome you back for another stay soon! Kind Regards, The Team at Novotel Christchurch Airport

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Other web-users rate our hotel

  • 3,034 reviews 9.6/10 Location
  • 3,377 reviews 8.6/10 Room
  • 2,825 reviews 8.8/10 Service
  • 26 reviews 6.5/10 WiFi
  • 1,560 reviews 8/10 Comfort
  • 1,466 reviews 8.1/10 Food
  • 1,075 reviews 9/10 Cleanliness
  • 744 reviews 8.2/10 Breakfast

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