Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.5/5 860 reviews

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Dubai Healthcare City, Umm Hurair 2, 385290 DUBAI, United Arab Emirates

Description

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Our accommodation(s)

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

Telephone
Fax +971 4 317 9508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  860 reviews

TripAdvisor Rating  4.7/5  1,139 reviews

Perfect morning coffee

TripAdvisor rating 5.0/5

Elwan A TripAdvisor review

I enjoyed the coffee very much, Nice Coffee and excellent service at the hotel. Thank you Bindu for the great service Thank you

Customer review rating 1.0/5

Nivas S. Couples - Confirmed reviews ALL

I got the room at 3.30 after waiting for long time, also the room key given was wrong it did not accept in the lift after which when approached to reception they changed it with new key, which was very dissatisfying, moreover the lady who was performing the check in was constantly chatting in phone rather than clearing the customer queue and which eventually lead to give wrong keys for room to us.

Application of staff at Novotel.

TripAdvisor rating 5.0/5

Adnan Y TripAdvisor review

We had a good stay at the hotel. Most staff are very friendly, efficient and helpful. Especially Arjun, Barsha, Bindu Amine, Daphne, Thandar, Mary, Ibrahim. All the kitchen staff. We will be back every time we come to Dubai.

Customer review rating 0.5/5

Vivienne M. Business - Confirmed reviews ALL

Glass of wine was off. Staff member not helpful when this was brought to his attention. Food wasn't great. Some staff in restaurant not helpful. Odd smell in rooms. When issues were identified throughout the stay no-one was helpful. Overall terrible stay.

Customer review rating 3.5/5

Mohamed E. Business - Confirmed reviews ALL

Showers were defective and room service is defective

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. We lament that your experience did not meet your expectations, our sincerest apologies to this. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

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Other web-users rate our hotel

  • 695 reviews 9.2/10 Location
  • 1,201 reviews 7.9/10 Room
  • 2,914 reviews 9.3/10 Service
  • 6 reviews 8.8/10 WiFi
  • 766 reviews 8.1/10 Cleanliness
  • 404 reviews 7.9/10 Breakfast
  • 389 reviews 9.5/10 Vibe
  • 38 reviews 5.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.