Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.6/5 1,190 reviews

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Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,190 reviews

TripAdvisor Rating  4.5/5  1,720 reviews

Certificate of excellence 2024

Yes & No

TripAdvisor rating 3.0/5

soniawadhwa Couples - TripAdvisor review

We had 2 rooms 1207 & 1509 The good things 1. Paid Early Check In - it was fast & very comfortable- thanks to ‘beam’ at the front desk 2. Excellent view 3. Centrally located- a very happening spot 4. The privilege club lounge for in between snacks - relaxation- very good The not so good things 1. ‘Som’ at the privilege lounge was very rude, created a ruckus for a ‘sprite’ whereas they were waiting on beyond the lounge hours, for other guests. That was a big NO 2. The rooms might have some smell so I’d say keep the AC running on LOW 3. The rooms need to be refurbished

Beautiful Bangkok with mercure hotel

TripAdvisor rating 5.0/5

Hussein S TripAdvisor review

The good welcome with beautiful services and good smiles from Ms. Anna & Benz in front desk recipient, also they help us with many attractive places in Bangkok, many thanks for mercury to have this professional staff to serve the customer as per Ms. Anna & Ms. Benz. Thanks mercure again .

Dear Valued Guest, Thank you for sharing your positive experience at Mercure Bangkok Sukhumvit 11. We are delighted to hear that Ms. Anna and Ms. Benz provided you with a warm welcome and excellent service during your stay. Our team takes pride in assisting guests with local attractions, ensuring a memorable visit to Bangkok. We appreciate your kind words and look forward to welcoming you back. Warm regards,

A lovely Hotel from the Accor group

TripAdvisor rating 5.0/5

tarakeshwarsingh TripAdvisor review

Amazing hospitality at the Privilege Club on the 16th floor. Had booked a privilege club room for 5 nights and the stay was so satisfying. Located on the happening Soi 11 this hotel is definitely one of the best in terms of warmth and hospitality. Kwong , Som and Don of the privilege club go out of their way to make your experience worth remembering. I personally am of the opinion that the privilege club of the hotel should be promoted extensively and the Hotel might land up with Privilege Club room bookings. The stay and comfort was so pleasant that I have already booked myself again for my travel in August and the only compelling reason for me to have done so is the warmth of the Privilege Club

Dear tarakeshwarsingh, Thank you for choosing Mercure Bangkok Sukhumvit 11 and for sharing your delightful experience with us. We are thrilled to hear that you enjoyed the hospitality at our Privilege Club on the 16th floor and that your stay in the privilege club room was so satisfying. It is wonderful to know that our team members Kwang, Som, and Don went above and beyond to make your experience memorable. Your kind words regarding the warmth and hospitality of our hotel are truly appreciated. At Mercure Bangkok Sukhumvit 11, we strive to provide exceptional service and create a welcoming environment for all our guests. Your feedback regarding the Privilege Club is valuable to us, and rest assured, we will continue to uphold the high standards that you have experienced. We are delighted to learn that you have already booked your next stay with us in August. Your loyalty is the greatest reward for our team as we aim to offer unforgettable experiences. We look forward to welcoming you back in August and ensuring that your future stays are as pleasant as the one you had. Should you need any assistance or have any special requests for your upcoming stay, please do not hesitate to contact us. Warm regards,

Lovely experience and great location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We had a wonderful stay at Mercure S11. The rooms are large and equipped with everything you need. All the staff were extremely supportive and kind, issues were addressed quickly. Restaurant for breakfast is run by a 3rd party and good change their assortment occasionally.

Dear A., Thank you for sharing your positive feedback! We are delighted to hear that you had a lovely experience and enjoyed our great location at Mercure Bangkok Sukhumvit 11. It is wonderful to know that you found our rooms spacious and well-equipped. Our team is dedicated to providing excellent service, and we are glad to hear that they were supportive and kind throughout your stay. We appreciate your feedback regarding the restaurant and will consider your suggestion. Warm regards, Apiradee Choojiew, Front Office Manager

Customer review rating 5.0/5

Chom Friends - Confirmed reviews ALL

Good

Dear Chom, Thank you for sharing your positive feedback with us. We are delighted to hear that you had a good experience at Mercure Bangkok Sukhumvit 11. Your satisfaction is our priority, and we are thrilled that we met your expectations. Should you need any assistance in the future, please do not hesitate to contact us. We look forward to welcoming you back. Warm regards, Apiradee Choojiew, Front Office Manager

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Other web-users rate our hotel

  • 1,122 reviews 9.2/10 Location
  • 1,202 reviews 8.4/10 Room
  • 1,162 reviews 9.1/10 Service
  • 25 reviews 7.4/10 WiFi
  • 663 reviews 8.7/10 Breakfast
  • 447 reviews 8.4/10 Cleanliness
  • 216 reviews 9.3/10 Pool
  • 109 reviews 9.4/10 Bar

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