Mercure Bangkok Sukhumvit 11 4 stars

Customer review rating (ALL Rating) 4.6/5 1,213 reviews

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Description

Hotel extras

  • Right in the heart of Sukhumvit

  • Few steps from BTS Nana

  • Convenient access to multiple restaurants

  • Comfortable Hotel Tuk Tuk service to nearby locations

  • Short distance to department stores

Our accommodation(s)

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Hotel location

Mercure Bangkok Sukhumvit 11

18 Sukhumvit Soi 11, Nana, Khlongtoey
10110 BANGKOK
Thailand

GPS:13.742845, 100.556872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,213 reviews

TripAdvisor Rating  4.5/5  1,782 reviews

Certificate of excellence 2024

Outstanding employee

TripAdvisor rating 5.0/5

Terrill W Friends getaway - TripAdvisor review

Adison provided excellent concierge service. He helpful with providing information about the hotel and surrounding area. He has a good command of the English language. I believe he should be promoted to a higher position. He is an outstanding representative for the company.

Dear Terrill, Thank you for sharing your wonderful experience with Adison. We are delighted to hear about the excellent service he provided as a concierge. Your kind words about his professionalism and helpfulness are truly appreciated. We will make sure to recognize his outstanding performance. Should you need any further assistance, please do not hesitate to contact us. Warm regards,

Great service

TripAdvisor rating 5.0/5

Lahm L TripAdvisor review

Very beautiful hotel, timeless aesthetic, the most friendly and helpful staff and amazing food. The rooms are super big, cosy and beds comfortable. Qudos to Adison at concierge who is hands down the best human i have met yet. Definitely will be back

Dear Lahm L, Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our beautiful hotel, timeless aesthetic, friendly staff, amazing food, and comfortable rooms. We will definitely pass your compliments to Adison at the concierge. We look forward to welcoming you back in the future. Warm regards,

Good Stay

Customer review rating 5.0/5

Robert Families - Confirmed reviews ALL

Perfect place to stay at. Staff very service minded

Well located

Customer review rating 5.0/5

Khalid A. Z. Solo - Confirmed reviews ALL

Friendly staff, supportive .

Dear Khalid A. Z., Thank you for your perfect score and wonderful feedback! We’re delighted to hear you enjoyed our convenient location and supportive service. A special thanks for mentioning Mr. Bombay, he truly embodies our commitment to warm and welcoming hospitality. We look forward to hosting you again for another memorable stay! Warm regards, Apiradee Choojiew, Front Office Manager

Been here many many times

Customer review rating 5.0/5

Claude P. Families - Confirmed reviews ALL

Been at this hotel to many times to remember. However i was lucky enough to meet the new GM ( Ricky) What an absolute breathe of fresh air with huge industry knowledge. She will add awesome value to this Hotel. Fun at the Bar with Anna who just loves to see customers have a good night. My daughter and i had a drink and lovely dinner , thankyou to all

Dear Claude P., Thank you for your loyalty and for sharing such kind feedback about your experience at Mercure Bangkok Sukhumvit 11. It’s wonderful to hear you and your daughter enjoyed your stay, especially your time at the bar with Anna! We appreciate your lovely mention of our new GM, Polly. Her industry expertise and fresh perspective truly bring tremendous value to our hotel, and we’re glad you had the chance to meet her. We look forward to welcoming you back for many more memorable visits. Warm Regards, Apiradee Choojiew, Front Office Manager

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Other web-users rate our hotel

  • 1,208 reviews 9.2/10 Location
  • 1,278 reviews 8.2/10 Room
  • 1,276 reviews 9.1/10 Service
  • 24 reviews 6.4/10 WiFi
  • 657 reviews 8.9/10 Breakfast
  • 490 reviews 8.3/10 Cleanliness
  • 209 reviews 9.1/10 Pool

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