Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 3,116 reviews

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Description

Hotel extras

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

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Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

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Our guest reviews

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ALL Rating  4.6/5  3,116 reviews

TripAdvisor Rating  4.5/5  1,953 reviews

Certificate of excellence 2023

Good clean room

TripAdvisor rating 5.0/5

CarolineJane369 TripAdvisor review

All wonderful staff - especially ling in housekeeping - lovely clean room ❤️ very central - lovely quiet rooms - great breakfast lots of yummy juices - helpful staff - comfy beds - great views - helpful with our dietary requirements- we will return

Wonderful hotel, great location.

TripAdvisor rating 5.0/5

Forwhatitisworthnow TripAdvisor review

We stayed in a Prestige Suite on the 17th floor. The room was extremely clean and comfortable, and had all of the amenities that we required. The Club lounge was also pleasant, mainly down to the staff, but did lack the luxury feel of similar lounges in other hotels that we have stayed in. The breakfast at Racines was excellent, with so many options available. All of the staff there were very friendly and helpful, but the following deserve a special mention :- John Hubert was a real character and made our breakfasts at Racines memorable, April was always so cheerful and pleasant when we arrived to be seated, and Kashmiro was also very friendly and always asked if we need anything as she cleared away our empty plates etc. Finally, our first contact on arriving at the hotel was Clemance, who was also very friendly and, after looking after our luggage whilst we checked in, delivered our luggage to the room and explained all of the many automated features.

Very Comfortable Stay

TripAdvisor rating 5.0/5

safarisurfers TripAdvisor review

Airport Transfer Taxis are available from the airport, and they all take credit cards. The Check-in and Room We stayed at the hotel on two occasions during October. Our check-in was quick, and the room was clean, very spacious and comfortable. The bathroom area was very clean, large and the shower was hot. Our room was always clean and well stocked with water. The free Wi-Fi in the room and the hotel was very good. Location The hotel location ideal with metro link and many eating places are easily walkable. Taxis can be arranged through concierge. Food There was good choice of local fruits and food at breakfast time. The buffet restaurant provided choice of western, Chinese and Indian choice at breakfast time. We were very impressed by Mark who was working very hard to ensure hot drinks are served to all and table are kept clean. Pools and Gym The hotel has a large swimming pool and gym on the 6th Floor. There are sunbeds and sitting area around the pool which are kept clean by very friendly staff. Towels, bathrobes and slippers are available by the pool. The staff everywhere were very friendly. The service we received was impeccable. We have recommended this hotel to our friends and family members.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Perfect location for this trip. Friendly staff. Workday starts before breakfast hence only able to attend breakfast only during weekends. During check SGD 100 was reserved on my MC, still not released 3 days after check out.

Dear Valued Sofitel Guest, Greetings from Sofitel Singapore City Centre! We are delighted to hear that you had a good time and appreciate your feedback. We continually strive to provide all of our guests with a luxurious experience that exceeds expectations. We are therefore sorry to hear that your the hold on your card was not released in a timely manner. Rest assured, we have shared this with the team for their action. Thank you for choosing us and we look forward to welcoming you back soon. Sincerely, Priscilla Osman Quality Manager

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

1 time in this aera very easy to get the mrt just by hotel lift , the room are ok,the lounge also,and the personal are charming and helpfull,nothing to say.Of course it is singaporeand for asia the price are litle bit higher than in the rest of area.

Dear Valued Sofitel Guest, We very much appreciate your comments regarding your stay at the Sofitel Singapore City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Priscilla Osman Quality Manager

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Other web-users rate our hotel

  • 946 reviews 9.7/10 Location
  • 1,242 reviews 8.6/10 Room
  • 1,606 reviews 8.9/10 Service
  • 18 reviews 7.1/10 WiFi
  • 479 reviews 9.1/10 Vibe
  • 442 reviews 7.3/10 Breakfast
  • 436 reviews 8.4/10 Comfort
  • 413 reviews 8.6/10 Cleanliness

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