Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,832 reviews

Best price
guarantee
Sofitel Singapore City Centre - Image 1
Sofitel Singapore City Centre - Image 2
Sofitel Singapore City Centre - Image 3
Sofitel Singapore City Centre - Image 4
9 Wallich Street, 078885 SINGAPORE, Singapore

Description

Hotel extras

  • In the heart of the Central business district, with direct access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Telephone
Fax +65 6428 5001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,832 reviews

TripAdvisor Rating  4.7/5  2,015 reviews

Perfect spot for an intimate dinner with friends and family – highly recommend!

TripAdvisor rating 5.0/5

alejandrobianka TripAdvisor review

Bonjour Tourist52828072725, Thank you for sharing this wonderful review about your experience at Racines. We are delighted to hear that our ambassadors made you feel like old friends and that their warm hospitality enhanced your evening. We strive to create memorable experiences for all our guests, and it is truly rewarding to know that our ambassadors’ attentive and accommodating service contributed to making your visit special. We are also pleased that you enjoyed the culinary delights. It is a joy to read of your amazing dining experience, and we will be sure to pass on your kind compliments to our team of dedicated chefs. We appreciate your time in sharing this review and hope to welcome you back again soon for another exceptional experience with us. Best regards, Sofitel Singapore City Centre

Exceptional Hospitality That Stands Out

TripAdvisor rating 5.0/5

Sightseer09313537789 TripAdvisor review

Bonjour Sightseer09313537789. Thank you for taking your time to write this generous review of us. We are thrilled to hear that Wenz’s attentive, warm, and efficient service made your visit enjoyable. Our ambassadors strive to deliver excellent hospitality, and your kind compliments certainly put a big smile on our faces. We will be sure to pass your appreciation on to Wenz and the team. We appreciate your time in sharing this review and hope to welcome you back again soon Best regards, Sofitel Singapore City Centre

I brought my fiancée to the hotel to enjoy & celebrate our anniversary!

TripAdvisor rating 5.0/5

Curiosity30290703902 Couples - TripAdvisor review

Bonjour Curiosity30290703902, Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay and that our convenient location right above Tanjong Pagar MRT Station, enhanced your overall experience. We are delighted to hear that you find our hotel convenient and appreciate the polite and helpful nature of our ambassadors. It is wonderful to know that their assistance with your room and service made a positive impact on your stay. We appreciate your comments about Club Millésime and will certainly take note of the noise levels to continue improving the ambiance for our guests. We appreciate your time in sharing this review and hope to welcome you back again soon. Best regards, Sofitel Singapore City Centre

First time giving up club service due to poor service

TripAdvisor rating 3.0/5

YannYngFrances Couples - TripAdvisor review

Bonjour YannYngFrances, Thank you for taking the time to share your feedback. We sincerely appreciate your continued loyalty and are sorry to learn that your recent stay did not meet your expectations. We regret the confusion regarding the minibar provision in your Club Room. This service is indeed included, and we understand how this oversight and lack of clear communication may have caused frustration. Regarding your experience at Club Millésime, we apologise that the level of service during your afternoon tea did not reflect the attentive hospitality we aim to provide in our lounge. We understand how this affected your overall experience and your decision to forgo further use of the lounge. While we are pleased that Racines generally met your expectations, we regret the comment from one of our ambassadors which did not align with our standards of professionalism and guest care. We also appreciate your feedback concerning the condition of the towels in your room. This is certainly not reflective of our usual standards, and we will review this matter closely with our Housekeeping team. Lastly, we apologise if the repeated enquiry during checkout appeared inattentive. We will address this to ensure more seamless and considerate guest interactions moving forward. Your comments have been communicated to the relevant departments for immediate attention. We apologise for the shortfalls in service you experienced and assure you that we will continue to conduct the necessary training to deliver the positive and memorable experiences our guests expect. Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a stay that better reflects the standards you deserve. Best regards, Sofitel Singapore City Centre

Sofitel Singapore City Centre

TripAdvisor rating 4.0/5

LadsDownUnder Couples - TripAdvisor review

Bonjour LadsDownUnder, Thank you for sharing your thoughtful review of Sofitel Singapore City Centre. Your feedback is essential in our continuous efforts to improve our service standards and facilities. We are delighted to hear that you found our location in the heart of the city convenient for your weekend getaway, and that you appreciated the cleanliness and comfort of our well-appointed rooms. However, we are truly sorry to hear that certain aspects of your stay fell short of expectations, particularly with regard to the room upgrade and your experience at Club Millésime. As a valued Diamond member, your loyalty is deeply appreciated, and we sincerely apologise that the recognition and benefits you rightfully expected were not met. Please be assured that we are reviewing our procedures to ensure our elite guests receive the elevated experience they deserve. We also regret that Club Millésime did not offer the exclusive ambiance. Your feedback has been shared with the relevant teams to explore improvements in the space design. Regarding our gym facilities, we acknowledge your comments and are glad that the close proximity to Virgin Active served as a good alternative. We will take your comments onboard as we continue to evaluate our wellness offerings. While we are heartened to hear that our ambassadors provided friendly and efficient service, we sincerely regret that your overall experience fell short of expectations. We appreciate your time in sharing these comments and hope you will give us a chance to recover your impression of the hotel. Best regards, Sofitel Singapore City Centre

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,022 reviews 9.8/10 Location
  • 1,272 reviews 8.5/10 Room
  • 2,408 reviews 9.2/10 Service
  • 10 reviews 7.1/10 WiFi
  • 860 reviews 9/10 Food
  • 692 reviews 9.4/10 Vibe
  • 512 reviews 7.6/10 Breakfast
  • 473 reviews 8.2/10 Comfort

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Singapore

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.