Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.6/5 2,734 reviews

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Description

Hotel extras

  • In the heart of the Central business district, with direct access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

Our accommodation(s)

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Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RACINES

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's city centre, discover our four live cooking stations showcasing refined French and Chinese cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,734 reviews

TripAdvisor Rating  4.7/5  2,059 reviews

5 star service and cocktails

TripAdvisor rating 4.0/5

Ryan T TripAdvisor review

1864 is an excellent bar with great cocktails and customer service. Kudos to Kris and Ben for the good service and recommendations for cocktails.

Customer review rating 2.5/5

Ramanan K. Couples - Confirmed reviews ALL

It was an extremely cold atmosphere where all the staff are just far away from the guests. No regular greetings or smiles. You don't really feel welcomed. Sustainability is taken so far that impacts guests experience. For example the toothbrush is not usable, toothpaste is almost non existent. All in the name of sustainability but the toilet has no bidet and relies on toilet paper. So it seems like sustainability is just a trendy thing and used for cutting costs (like replacing plastic bottles with a refillable glass bottle but only having 1 < 500ml bottle for 2 guests). Can't a recyclable tera pack of water be used instead and still achieve the same no plastic outcome?

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Sofitel Singapore City Centre. I sincerely regret that your experience did not meet your expectations, particularly in terms of service and the atmosphere you encountered. It is our priority to ensure that all guests feel welcomed and valued, and I appreciate your comments on this matter. Regarding our sustainability initiatives, we strive to find a balance between environmental responsibility and guest comfort. I understand your concerns about the amenities provided in the room. We continuously review our practices to enhance guest satisfaction while maintaining our commitment to sustainability. My Front Office Manager will be reaching out to you soon to personally address your feedback. Yours sincerely, Priscilla Osman Quality Manager

Customer review rating 5.0/5

Pauline L. Families - Confirmed reviews ALL

We stay at club room and do enjoy the club room benefit.

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the club room benefits and found our service to your satisfaction. Yours sincerely, Priscilla Osman Quality Manager

Customer review rating 3.5/5

Jingyu C. T. Business - Confirmed reviews ALL

Except for the first day where communication was not properly communicated between the shifts at the check in counter for my friend who is arriving midnight, all others are good.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. I regret that there was a lapse in communication during the check-in process for your friend. We appreciate your understanding and will ensure that our team is reminded of the importance of seamless communication. Warm regards, Priya Quality

Customer review rating 5.0/5

Trang H. M. N. Families - Confirmed reviews ALL

This hotel is located in the excellent location. Rooms are so big. The breakfast at Sofitel is very yummy and variety. The staff is very helpful and friendly.

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Other web-users rate our hotel

  • 1,044 reviews 9.8/10 Location
  • 1,246 reviews 8.6/10 Room
  • 2,682 reviews 9.2/10 Service
  • 9 reviews 8.1/10 WiFi
  • 1,043 reviews 9.1/10 Food
  • 787 reviews 9.4/10 Vibe
  • 537 reviews 8.3/10 Breakfast
  • 477 reviews 8.4/10 Comfort

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