Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 3.9/5 704 reviews

Best price
guarantee
Grand Mercure Dubai City - Image 1
Grand Mercure Dubai City - Image 2
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Grand Mercure Dubai City - Image 4
61B Street, Garhoud, Next to GGICO Metro Station, 79841 DUBAI, United Arab Emirates

Description

Hotel extras

  • Complimentary shuttle drop off to Dubai Airport Terminal 1 & 3 and La Mer Beach

  • Restaurant, Lobby Cafe, Outdoor pool, Spa & gym

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 257 hotel rooms & 104 fully furnished apartments

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Telephone
Fax +971 4 525 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

Indulge in our high quality Middle Eastern inspired culinary offerings for breakfast & lunch buffet options

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  704 reviews

TripAdvisor Rating  4.5/5  509 reviews

Certificate of excellence 2023

Bad stay

Customer review rating 0.5/5

Mazen K. Families - Confirmed reviews ALL

I have booked 5 rooms for me and my family Every day we have issue with AC ! The sound between rooms is very bad

Dear Mazen K., we apologize for the inconvenience you faced with the AC and noise disturbance during your stay. We have strict policies in place to ensure the comfort of our guests. Your feedback is valuable, and we will address these issues promptly. Best regards, Grand Mercure Dubai City.

Great room, close to metro station, beautiful lobby.

Customer review rating 5.0/5

Dimitrij Families - Confirmed reviews ALL

We really liked your hotel and we would be happy to return.

Dear Dimitrij, we are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back at Grand Mercure Dubai City. Warm regards, Grand Mercure Dubai City

Service 0 that makes me check out after 5h

Customer review rating 0.5/5

El G. Families - Confirmed reviews ALL

Not considering

Dear El G., we apologize for the inconvenience you experienced with our service. We strive to improve and ensure a pleasant stay for all guests. Your feedback is valuable to us. We hope to welcome you back for a better experience. Goodbye, Grand Mercure Dubai City

GOOD STAY

Customer review rating 4.5/5

Moustafa A. Families - Confirmed reviews ALL

Everything was OK and perfect.. Only delays in Room Service.

Dear Moustafa a., thank you for choosing Grand Mercure Dubai City. We appreciate your positive feedback and regret any inconvenience caused by the delays in Room Service. Your comments will be shared with the team. We hope to welcome you back soon. Best regards, Grand Mercure Dubai City.

Always a great place for a transient stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had a 23 hour layover in Duba and fully enjoyed the hotel. The location is very convenient and close to the metro station. The check in is fast, convenient and friendly. The lobby is very inviting. Rooms are very comfortable with all necessary amenities. Some of the highlights: - now using glass water bottles - much better than plastic . - Rooftop pool us open again!

Dear Guest, thank you for your positive review and for choosing Grand Mercure Dubai City for your layover. We are delighted to hear that you found our location convenient, check-in process fast and friendly, and our rooms comfortable with necessary amenities. We appreciate your feedback on our switch to glass water bottles and the reopening of our rooftop pool. We hope to welcome you back for another pleasant stay. Warm regards, Grand Mercure Dubai City

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Other web-users rate our hotel

  • 1,709 reviews 9.3/10 Location
  • 2,158 reviews 7.1/10 Room
  • 4,133 reviews 8.8/10 Service
  • 47 reviews 6.7/10 WiFi
  • 946 reviews 7.9/10 Breakfast
  • 915 reviews 7.3/10 Cleanliness
  • 715 reviews 9.1/10 Vibe
  • 542 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.