Grand Mercure Dubai City 5 stars

Customer review rating (ALL Rating) 4.0/5 1,132 reviews

Best price
guarantee
Grand Mercure Dubai City - Image 1
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Grand Mercure Dubai City - Image 4
61B Street, Garhoud, Next to GGICO Metro Station, 79841 DUBAI, United Arab Emirates

Description

Hotel extras

  • Complimentary shuttle to Dubai Mall, La Mer Beach and drop off to DXB Airport T1 & T3

  • Rooftop with glass-bottom pool, outdoor pool with kids area, gym, 3 outlet & lounge, 1 cafe

  • 2-min walk to GGICO Metro Station and close to Deira City Center Mall and Festival City Mall

  • Free High Speed WiFi and covered parking

  • Exquisite facilities with premium & modern 5 star 361 hotel rooms & family suites

Our accommodation(s)

Hotel location

Grand Mercure Dubai City

61B Street, Garhoud, Next to GGICO Metro Station
79841 DUBAI
United Arab Emirates

GPS:25.250933, 55.343706

Telephone
Fax +971 4 525 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

WALIMA

All-day dining. Prepared with elevated premium quality and presented with an engaging modern air either dining for a buffet experience or ala carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,132 reviews

TripAdvisor Rating  4.5/5  592 reviews

Certificate of excellence 2023

Enjoyable stay

TripAdvisor rating 5.0/5

Sarah n TripAdvisor review

This my first time at this hotel, I choose it because the place near by from the airport and I will not miss my flight, upon the check in when the manager knows that this my first visit, immediately offered for me complementary upgrade to a Suite, me and my daughter really like the room and we enjoy it, I wish if my booking was for two or three nights to enjoy the suite and facilities, unluckily I booked only for one night for the transit, next time when I will visit dubai again definitely I will book in the same hotel.

Excellent Experiance in Huzza Pool

TripAdvisor rating 5.0/5

rakulpreet278 Solo travel - TripAdvisor review

The Huzza Pool atmosphere was inviting, and the overall vibe was perfect for a relaxing day. The highlight of my visit was definitely the steak. It was absolutely delicious cooked to perfection and bursting with flavor. I’ve had my fair share of steaks, but this one truly stood out. I also want to give a special shoutout to Rakeeb, who provided incredible service throughout our meal. He was attentive, friendly, and made sure we had everything we needed. The manager, Shawal, was equally impressive, ensuring that everything ran smoothly and that we felt welcomed. Overall, Huzza Pool exceeded my expectations, and I can’t wait to return for another delightful meal. Thank you to Rakeeb and Shawal for making our visit so memorable!

Dear rakulpreet278, Thank you for sharing your wonderful experience at Huzza Pool. We are delighted to hear that you found the atmosphere inviting and perfect for relaxation. It is gratifying to know that our steak, which we pride ourselves on, met your high expectations and was cooked to perfection. We greatly appreciate your kind words about our team members, Rakeeb and Shawal. Their commitment to providing exceptional service is certainly commendable, and we are thrilled they contributed to making your visit memorable. Your feedback is invaluable to us, and we look forward to welcoming you back for another delightful meal in the future. Best regards, Grand Mercure Dubai City

Amazing stay

TripAdvisor rating 5.0/5

Relax02849913024 TripAdvisor review

Ferdous's exceptional service was a testament to the high standards of the Grand Mercure hotel. His dedication to his work and his commitment to providing outstanding service made my stay truly unforgettable. I would highly recommend the Grand Mercure hotel to anyone looking for a clean and comfortable place to stay, and I would specifically request to have Ferdous as my room attendant again. He truly made my stay exceptional, and I am grateful for his hard work and dedication.

Dear Relax02849913024, Thank you for your kind words regarding your recent stay at Grand Mercure Dubai City. We are delighted to hear that Ferdous provided exceptional service that contributed to your memorable experience. Our team takes great pride in maintaining high standards of cleanliness and comfort for our guests. Your recommendation means a lot to us, and we will be sure to recognize Ferdous for his dedication to service excellence. We look forward to welcoming you back in the future. Best regards, Grand Mercure Dubai City

Well located and provisional stuff.

Customer review rating 5.0/5

Fahad A. Couples - Confirmed reviews ALL

Everything was great , the hotel stuff was kind and professional.

Dear Fahad A., Thank you for your kind words regarding our location and staff service. We are delighted to hear that your experience at Grand Mercure Dubai City was enjoyable. Your feedback is greatly appreciated and inspires our team. Best regards, Grand Mercure Dubai City

Average Hotel

Customer review rating 3.0/5

Ron Business - Confirmed reviews ALL

Hotel room is big and complete however room quality is bad (a lot of wearing) and bathroom was really out dated. Breakfast was below average

Dear Ronald T., Thank you for taking the time to tell us about your experience at the Grand Mercure Dubai City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 1,798 reviews 9.3/10 Location
  • 2,515 reviews 7.2/10 Room
  • 5,197 reviews 8.7/10 Service
  • 58 reviews 5.9/10 WiFi
  • 1,170 reviews 8.2/10 Breakfast
  • 1,154 reviews 7.3/10 Cleanliness
  • 828 reviews 8.8/10 Vibe
  • 46 reviews 3.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.