Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.5/5 5,128 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,128 reviews

TripAdvisor Rating  4.5/5  764 reviews

Certificate of excellence 2024

Ridiculous breakfast

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

6.40 am. Took 10 minutes to actually check in at the breakfast, as only 1 person signing in the guests and then taking orders for coffee. Very slow. Then going to egg station, where you are supposed to write your order and leave it for the cook. 10 mn after she is still not there, preparing her station, when I finally see her and ask for hard boiled egg to be able to go quickly, she ask me to fill the form again. This is a shame of a breakfast when you charge 25 A$ for not even having eggs ready. Get more staff or stop pretending to have a good breakfast.

Great customer service

Customer review rating 4.0/5

Hayley Families - Confirmed reviews ALL

Customer service was really great and the staff were very welcoming and helpful. We only had a short stay but everyone was really lovely. The only issue we had was the internet connection - it was really intermittent and as the phone service in the room was patchy at best it made for a difficult attempt at working from the room.

Dear Hayley, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Good stay

Customer review rating 5.0/5

K. Business - Confirmed reviews ALL

Well located., simplified check-in/check-out process, good attitude by staff.

Dear Sasikumar, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Fantastic stay, wished we stayed longer

Customer review rating 4.5/5

Rachel D. Couples - Confirmed reviews ALL

Such a nice hotel, hidden back from Southbank but a stones throw from everything. Shower was amazing, room with corner window was beautiful and overall experience from checking in to checking out was fabulous. Staff were great!

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Great position for where we needed to be

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Lovely room. Breakfast was great

Dear Helen, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

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Other web-users rate our hotel

  • 1,724 reviews 8.9/10 Location
  • 2,625 reviews 8.3/10 Room
  • 2,751 reviews 9.1/10 Service
  • 46 reviews 5.1/10 WiFi
  • 1,043 reviews 7.7/10 Cleanliness
  • 857 reviews 7.8/10 Food
  • 729 reviews 8.5/10 Breakfast
  • 590 reviews 7.8/10 Amenities

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