Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,731 reviews

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Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,731 reviews

TripAdvisor Rating  4.5/5  798 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Dwayne S. Couples - Confirmed reviews ALL

Paid 450 for the room and then 35 for parking.

Dear Guest, Thank you for your feedback. We're sorry to hear your experience did not meet expectations, particularly regarding the cost of your stay and parking. If you would like to discuss this further please feel free to reach out to us directly. We appreciate your comments and will take them into consideration. Sincerely, Novotel Brisbane South Bank

Customer review rating 5.0/5

Howard T. Families - Confirmed reviews ALL

Whilst it was only for a night, we’ve already decided that we will stay again at Novotel South Bank. Staff excellent and accommodating, especially parking for friends who visited for dinner.

Dear Guest, Thank you for your wonderful feedback. We're so pleased to hear you enjoyed a comfortable and spacious stay, and that our team made you feel welcome – especially in accommodating your friends for dinner. It's great to know you've already decided to return, and we look forward to welcoming you back soon. Sincerely, Novotel Brisbane South Bank

Customer review rating 4.0/5

Airlie S. Business - Confirmed reviews ALL

An easy walk to shopping, cafes and the Brisbane river. Great ammenities provided.

Dear Guest, Thank you for your lovely feedback. We're delighted you enjoyed our convenient location and found the amenities helpful during your stay. It's great to hear you made the most of the nearby shops, cafés and river walks. We look forward to welcoming you again soon. Sincerely, Novotel Brisbane South Bank

Customer review rating 5.0/5

Conor M. Friends - Confirmed reviews ALL

Friends and I enjoyed the stay and the room was really nice and clean

Dear Guest, Thank you for your kind feedback. We're glad you and your friends enjoyed your stay and appreciated the cleanliness and comfort of the room. We hope to welcome you all back again soon. Sincerely, Novotel Brisbane South Bank

Customer review rating 4.0/5

Carrie A. Families - Confirmed reviews ALL

The location is great for South Bank Brisbane. Katie one of the managers was incredible. Especially after I had an accident in the car park falling over a parking block right near the lifts. The GM T. Creigton was also helpful after my fall, once he was out of meetings. The staff worked diligently to provide me with needed supplies to assist me with a sprained/strained right knee, after a visit to the Mater Hospital ER. However, Katie was the most helpful and an empathetic employee. Novotel is lucky to have her and she really cares about the guests even if they haven’t gotten hurt. Her customer service and professionalism is excellent! The on sight restaurant “Spice Central Kitchen and Bar’s” food was delicious! We enjoyed several meals there. Breakfast, lunch and dinner. The pool was a refreshing addition! It did seem they could be short on house keeping staff, As upon checking in we noticed we didn’t have towels/wash cloths/ etc. for 2 guests and then had to wait for over 1/2 hour to get the needed supplies. All in all I would recommend this hotel and I would stay again but stay out of the car park!

Dear Carrie, Thanks for your lovely feedback. We're so sorry to hear about your fall and hope you're feeling better. We're glad Katie and the team could assist - she truly is a valued part of our team. It’s great to hear you enjoyed the food at Spice Central and had time to unwind by the pool. Apologies for the wait on housekeeping items – we appreciate the feedback and are working to improve. We’d love to welcome you back again soon – hopefully with no trips in the car park next time! Sincerely, Novotel Brisbane South Bank

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Other web-users rate our hotel

  • 1,694 reviews 8.9/10 Location
  • 2,586 reviews 8.1/10 Room
  • 2,469 reviews 8.4/10 Service
  • 67 reviews 3.9/10 WiFi
  • 1,067 reviews 7.6/10 Comfort
  • 1,015 reviews 7.6/10 Cleanliness
  • 794 reviews 7.2/10 Food
  • 731 reviews 7.8/10 Breakfast

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