Mercure Dartford Brands Hatch Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.6/5 609 reviews

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
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Brands Hatch, DA3 8PE DARTFORD, United Kingdom

Description

Hotel extras

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Our accommodation(s)

Hotel location

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

Telephone
Fax +44 1474 853220

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  609 reviews

TripAdvisor Rating  3.5/5  743 reviews

Lovely staff great food and spa

Customer review rating 5.0/5

Laura Families - Confirmed reviews ALL

Booked as a treat for my daughter's birthday. Couldn't fault it! Loved the experience and will definitely be back ❤️

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very cold in the room. No heating.

Much improved from last visit

TripAdvisor rating 4.0/5

MikeP801 Couples - TripAdvisor review

I've given this hotel a lot of criticism in previous reviews and rightly so. It wasn't providing a good experience. However, I'm pleased to say this latest stay was much improved. Key to this was the staff and that there was more of them. The service in reception, bar and restaurant was much improved. It is still work in progress and drinks orders still go astray but the staff are keen to provide good service and happily no longer dangerously overworked as on previous visits. Bars were open and operating, heating now working throughout, tables cleared and cleaned. I really hope this hotel has turned a corner and well done to the staff for recovering what was a complete mess before. I look forward to our next stay.

Well located

Customer review rating 3.5/5

Julie H. Families - Confirmed reviews ALL

The room, staff at reception, breakfast and the pool were all excellent. Unfortunately we dined in the restaurant 3 nights and it was very disappointing on so many levels.

Business stay

Customer review rating 4.0/5

Del H. Business - Confirmed reviews ALL

Always a warm welcome from the reception team and nice to see Auralie’s smiley face.

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Other web-users rate our hotel

  • 302 reviews 8.4/10 Location
  • 1,083 reviews 5.3/10 Room
  • 935 reviews 6.7/10 Service
  • 15 reviews 6.1/10 WiFi
  • 531 reviews 3.7/10 Cleanliness
  • 495 reviews 4.2/10 Food
  • 477 reviews 5.1/10 Comfort
  • 325 reviews 4.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.