Mercure Hotel MOA Berlin 4 stars

Customer review rating (ALL Rating) 4.6/5 881 reviews

Mercure Hotel MOA Berlin - Image 1
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Description

Hotel extras

  • 336 rooms and suites (some renovated in 2018)

  • 40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal

  • 1830 sq. ft. (170 m²) fitness center

  • Connection to BER airport and ICC exhibition, via highway/ near transport

  • Certified by Sustainable Tourism / Meetings Berlin as a High Performer

Our accommodation(s)

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Hotel location

Mercure Hotel MOA Berlin

Stephanstrasse 41
10559 BERLIN
Germany

GPS:52.532171, 13.344161

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

We look forward to welcoming our guests back to Moa Eat. The restaurant remains closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  881 reviews

TripAdvisor Rating  4.5/5  4,587 reviews

Certificate of excellence 2024

A nice, modern, reasonably priced hotel

TripAdvisor rating 4.0/5

Giannis M TripAdvisor review

A modern, very clean hotel close to S Bahn and U Bahn trains that take you to the city centre in about 20 minutes' time. The surrounding area is very nice with many restaurants, bars. At the ground floor level there is a big supermarket open until 11 pm. Friendly staff, nice, quiet rooms, offering all the necessary amenities and one of the best breakfast experiences ever with endless options of excellent quality.

Dear Smirel, Thank you for your potsitive feedback. We wish you all the best. Your MOA Team.

Not that cosy but good location

TripAdvisor rating 3.0/5

charlottaersmark Business - TripAdvisor review

Not that cosy hotel. Long corridors, a bite of a feeling of a boat. The service in the reception was average and the reception room did not feel cosy at all. The room was good. Breakfast was big and good with a lot to choose between. A chef does your omelette by order:)

Hello from Berlin, Thank you for your positive review of your stay at our hotel. We are pleased to read that you were satisfied. Thank you also for your compliment regarding our food offer. We hope to welcome you again soon. With kind regards, your Hotel MOA Team

Great hotel

TripAdvisor rating 5.0/5

Bird108red1 Families - TripAdvisor review

We stayed for an event / holiday - this hotel was perfect as the event was on site. Hotel doesn’t look much from outside, but pleasantly surprised by the inside.

Dear guest, Thank you so much for your wonderful feedback. We really appreciate your comments. Great to hear that you enjoyed your stay with us. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Berlin, your Hotel MOA Team

unprofessional

TripAdvisor rating 1.0/5

Linda Marie S TripAdvisor review

They don't speak English and if you don't speak German they will even hang up the phone because they don't understand, I need to take back a parcel there and no one help me, and they are also rude, I tried to call 3 times and all the time they hang up the phone telling that they are german, no english.

Dear Linda, I am very sorry that you have the wrong impression of our service. We welcome guests from all over the world every day and of course we communicate in English. The connection may have been so weak that we could not understand you. Please write to me personally and I will do everything I can to assist you. Best wishes, R. Hundrack Guest Service Manager rhu@moa.de

Great place to stay

TripAdvisor rating 5.0/5

gutgalytes Couples - TripAdvisor review

Everything was great, location is good, next there are underground stations, good restaurants arriund hotel. It was raining one day, so had to buy umbrella as hotel did jot have

Dear guest, we are allways happy to help, even with an umbrella. :-) We hope we can welcome you again one day. All the best, Your MOA Team.

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Other web-users rate our hotel

  • 1,086 reviews 8.9/10 Location
  • 1,570 reviews 8.2/10 Room
  • 1,097 reviews 8.5/10 Service
  • 30 reviews 7.7/10 WiFi
  • 1,164 reviews 9.1/10 Breakfast
  • 608 reviews 8.9/10 Cleanliness
  • 349 reviews 8.8/10 Vibe
  • 323 reviews 7.7/10 Food

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