Mercure Hotel MOA Berlin

Mercure Hotel MOA Berlin 4 stars

Customer review rating (ALL Rating) 4.5/5 411 reviews

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Description

Hotel extras

  • 336 rooms and suites (some renovated in 2018)

  • 40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal

  • 1830 sq. ft. (170 m²) fitness center

  • Connection to BER airport and ICC exhibition, via highway/ near transport

  • By far safe: spacious hotel area & comprehensive hygiene & safety concept

ALLSAFE approved hotel

Hotel location

Mercure Hotel MOA Berlin

Stephanstrasse 41
10559 BERLIN
Germany

Telephone +49 30 3940430

Fax +49 30 394043997

  • BUS 123:  123 Stendaler Strasse

  • HAUPTBAHNHOF:  123 Stendaler Strasse

  • U9:  U 9 BIRKENSTRASSE

  • By plane

    BERLIN TEGEL At 6km / 3.73 miles

GPS:52.532171, 13.344161

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

We are looking forward to welcoming our guests to Moa Eat again from 09.05. On Sundays, the restaurant remains closed.

Our accommodation(s)

Our 4-star hotel has 336 AC-rooms with flatscreen TV, free Wi-Fi & a desk. You choose between our centrally located standard double rooms with atrium views or the comfortable superior double rooms with direct view of the Neighbourhood. Our big Executive Suites offer more room for well-being, our maisonette suites give you a big city flair & loft feeling. Our family rooms can accommodate up to 4 people.

Standard Room with single bed

  • Max. number of persons: 1
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  411 reviews

TripAdvisor Rating  4.5/5  4,061 reviews

Certificate of excellence 2022

great location for conferencing and accommodation at the same place

Customer review rating 5.0/5

Michael B. Business - Confirmed reviews ALL

3 day stay for a conference. Very good breakfast, nice modern rooms and a really good conferencing area.

Dear Michael B., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Awesome Stay

Customer review rating 4.0/5

Gee Friends - Confirmed reviews ALL

Great Stay, fast Check In ,very kind n friendly Staff wished could stay longer but the location is great n quiet not too busy for Berlin. Just wished or check if there is a late check out available.

Dear Geetha Miriam S., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Massive Aircon problems

Customer review rating 1.0/5

Maximillian Couples - Confirmed reviews ALL

Dear Team, Unfortunately we had to move 5 times romms during a 2 night as everywhere were the Aircons broken. In room 5949 had ontop of it some kind of pump which started to run every 5 minutes after 7 am. The entire interior vibrated and shakes during the pumps activity. Even the Aircon in the last room 5934 gave up today 26th of June 2022 at 10am and the average room temperature inside was 25 C.

Dear Maximilian F., Thank you for taking the time to share your experience at the Mercure Hotel MOA Berlin. We are very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. During your stay our air conditioning failed, indeed and we immediately informed our facility management team. Please rest assured that they took all measures to solve the problem and prevent future occurrence. With regards to the noise in room 5949 we asked our technical staff to identify reasons and provide possible solutions. We appreciate your sharing your concerns and feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very convenient location while attending a conference on site.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very professional staff. Only negative was that coffee/tea was not always replaced in the room.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great venue for a small meeting

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Stayed for 5 days for a meeting. Hotel is efficent and rooms very clean and well cared for. Meeting rooms were convenient. Great experience.

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Hotel MOA Berlin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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