Customer review rating 4.6/5 1,407 reviews
336 rooms and suites (some renovated in 2018)
40 conference rooms (largest 2400m²) with hygiene standard & MOA safe seal
1830 sq. ft. (170 m²) fitness center
Excellent transport links to TXL airport and ICC Berlin, by car and by public transport
By far safe: spacious hotel area & comprehensive hygiene & safety concept
Check-in from 15h00
Check out up to 12h00
Our 4-star hotel has 336 AC-rooms with flatscreen TV, free Wi-Fi & a desk. You choose between our centrally located standard double rooms with atrium views or the comfortable superior double rooms with direct view of the Neighbourhood. Our big Executive Suites offer more room for well-being, our maisonette suites give you a big city flair & loft feeling. Our family rooms can accommodate up to 4 people.
Standard Room with single bed
Number of meeting rooms: 48
Maximum size: 2,422 m²
Maximum capacity: 2000 people
Maximum banquet capacity: 900 people
100% genuine reviews from our guestsFind out more
Tom Business - 20/10/2020 Confirmed reviews ALL
A weird COVID experience where all contact was kept to a minimum, but under the conditions, it was all fine
Db Business - 03/10/2020 Confirmed reviews ALL
Always quality Front desk always has trouble with Accor points system, guess its badly written software As a silver member, a large bottle of water seems a mean greetings award. This decision to not service the room during your stay means consumables always run out-coffee making items. Last time I stayed, service was bad, was promised extra special service next time, never happened.
Dominik Solo - 20/09/2020 Confirmed reviews ALL
First of all the hotel has very unclear signs, there is so problematic to find way from parking to reception desk and from rooms to restaurant. I had also problem with AC, in my room was 29 degrees and it was not possible to change it. I report to front office about it, they told me that somedoby from technical staff came to me to fix problem. They never came. After half hour I asked Front Offcie to change my room, I get new one byt woth lower standard (I booked privilige, new room was a standard room). At the morning, when I procced to checkout, I get information that I can’t get lower price, because I asked for changing room by myself. It was doesn’t metter that in original room was really hot, and I asked for new room due to technical reason. Finally I get parking for free, but staff was unhelpful.
Anonymous Couples - 02/09/2020 Confirmed reviews ALL
Un hôtel au style Has been
Not up to normal standard
Del B. Business - 24/07/2020 Confirmed reviews ALL
No room service, no response from my request for fruit, received macaroons instead? No milk for morning drinks. Clearly not enough staff.
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