Novotel Melbourne Central 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,123 reviews

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Description

Hotel extras

  • Meeting rooms & events facilities.

  • Pretty Boy Bar & Restaurant.

  • 24-hour reception and free Wi-Fi for your convenience.

  • Chromecast in every room.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PRETTY BOY BAR & RESTAURANT

Serving you delicious, classic dishes in the same iconic setting; every dish is hand-picked to ensure you have the best experiences that heightens all the sensations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,123 reviews

TripAdvisor Rating  4.0/5  327 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Erick F. Solo - Confirmed reviews ALL

Very comfortable, very clean. Staff very professional.

Dear Erick, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and our staff to be professional. Your feedback is greatly appreciated and motivates us to maintain our high standards. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Customer review rating 4.5/5

Peter M. Solo - Confirmed reviews ALL

I appreciated the room upgrade, and also being able to book, at a good price, the Novotel weeks earlier (although the adjacent IBIS is fine for its price point) Restaurant (Pretty Boy) food and service is great, and I appreciated the brand new wine list. Further, the ground floor cafe (not part of Accor) is convenient and cost effective. Also appreciated room delivery of my delayed checked bag that did not make the Qantas flight connection at Sydney (from Brisbane, thence Melbourne) - even though the same plane and crew! (I assume all bags are off loaded, even though mine was ticketed to Melbourne.)

Dear Peter, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of your upgraded room. It is wonderful that our team was able to provide you with excellent service during your dining experience at Pretty Boy, and we are pleased that you appreciated the new wine list. We understand the importance of timely baggage handling and are glad to learn that our staff was able to assist with the delivery of your delayed bag. We strive to ensure a smooth experience for our guests, and your acknowledgment of our efforts is greatly appreciated. Thank you once again for your positive comments. We hope to welcome you back to Novotel Melbourne Central in the future. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Customer review rating 4.5/5

Putra R. A. Couples - Confirmed reviews ALL

I was delightfully surprised when an early check in request was honoured. The room was spacious and perfect for what I need. Breakfast was hearty, and the option to order omelettes was well appreciated.The only thing that would have made the stay perfect would have been the promised amenity on arrival was delivered, as it was a special occasion stay.

Dear Putra, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that your early check-in request was accommodated and that you enjoyed the spacious room and hearty breakfast options. However, we apologize for not meeting your expectations regarding the promised amenity. We value your comments and will take them into consideration to enhance our guests' experiences in the future. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Customer review rating 5.0/5

Marie-louise D. Solo - Confirmed reviews ALL

A brief one-night stay, but in a very comfortable and relaxing environment. The staff I engaged with were very friendly, professional and helpful.

Dear Marie, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our environment comfortable and our staff helpful. It is our aim to provide a welcoming atmosphere for all our guests. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

Customer review rating 4.5/5

Andrew T. Solo - Confirmed reviews ALL

Hotel was located in a convenient location close to transport. Upgraded room was very spacious and comfortable. Additional breakfast option of eggs cooked two ways was appreciated.

Dear Andrew, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, spacious accommodations, and breakfast options. Your comments motivate us to continue providing exceptional service. Sincerely, Luh Sumartini Assistant Manager Novotel Melbourne Central Ibis Melbourne Central

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Other web-users rate our hotel

  • 1,077 reviews 9.6/10 Location
  • 1,344 reviews 7.7/10 Room
  • 1,159 reviews 8.2/10 Service
  • 8 reviews 6.8/10 WiFi
  • 508 reviews 8.5/10 Cleanliness
  • 308 reviews 7.1/10 Breakfast
  • 229 reviews 8.7/10 Vibe
  • 226 reviews 6.2/10 Value

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