Sofitel Adelaide 5 stars

Customer review rating (ALL Rating) 4.4/5 4,190 reviews

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Description

Hotel extras

  • 5-star French luxury in the heart of Adelaide

  • Lavish suites and rooms with stunning views of the Adelaide coast, hills and city skyline

  • Club Millésime offering an exclusive, personalised service

  • Garçon Bleu – a modern French restaurant celebrating local produce

  • Déjà Vu Champagne Bar – a chic venue for cocktails and city views

Our accommodation(s)

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Hotel location

Sofitel Adelaide

108 Currie Street
5000 ADELAIDE
Australia

GPS:-34.9242253, 138.5956574

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GARCON BLEU

For a gastronomy experience to impress, Garcon Bleu blends French flavours with locally sourced produce for a surprise Australian twist. Indulge in exquisite menus created with a certain savoir faire, inspired by the seasons and cooked to perfection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,190 reviews

Customer review rating 4.5/5

Brad C. Couples - Confirmed reviews ALL

Staff were great

Bonsoir Brad, We are delighted to hear that our staff, particularly Subin and Roshan, made a great impression during your stay, and the quality of our rooms contributed to a positive experience. Very much looking forward to welcoming you on your next visit! Merci, Justin Duty Manager

Customer review rating 5.0/5

Gavin T. Business - Confirmed reviews ALL

N/A

Bonjour Gavin, Thank you for your positive feedback and kind words regarding your recent experience at Sofitel Adelaide. We are delighted to hear that you felt a five-star ambiance during your stay. We look forward to seeing you again soon for another enjoyable stay. Merci, Rasoul Guest Experience Executive

Customer review rating 5.0/5

Luis F. Q. A. Couples - Confirmed reviews ALL

We only stayed at Sofitel Adelaide for two nights, but it was enough to understand the excellence in hospitality. Both the room and the facilities provide a very warm and modern atmosphere. The hosts genuinely care about the well-being of their guests, especially Gogo at the breakfast restaurant and Anneloes, who went out of her way to make us feel at home. Thank you very much for an unforgettable stay.

Bonsoir Luis, Thank you very much for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the warm and modern atmosphere of our facilities and that our team members, particularly Gogo and Anneloes, contributed to making your experience memorable! Your appreciation motivates us to continue providing exceptional service to all our guests. We look very much forward to welcoming you back again in the near future. Merci, Justin Duty Manager

Customer review rating 3.0/5

Ross D. Business - Confirmed reviews ALL

Shower was cold, long time to come to lukewarm temperature. Other than that very comfortable

Customer review rating 3.0/5

George K. Families - Confirmed reviews ALL

We have stayed at the property previously and had a great stay and decided to return on our first family holiday with our baby while visiting family. Overall we loved the hotel, the rooms, facilities and location. Though there was some issues we encountered this stay, which tainted our experience: 1. On arrival when valet parking, we unloaded our own car onto the trolley 2. Food and beverage - Our newborn baby has a dairy allergy and my partner can't consume dairy while breastfeeding. On two occasions, we had issues when eating in the hotel. Ordering room service we ordered the fries and when they arrived they had cheese on top. When we called they first told us it was 'Truffle Powder' and then we had to push for them to ask the chefs and get a call back which it was actually parmasen cheese and then told us if we got new fries we had to pay a tray charge plus for the chips. When we were at buffet breakfast my partner approached a chef on the buffet and asked about the yoghurts if it was coconut or only dairy yoghurts - they told her just to 'try them'. No assistance or willingness to look into it or ask someone else who may know. 3. When we were checking out we asked for a trolley to be bought up because we had a lot of bags, they showed up with no trolley and saw the amount of bags and had to go back to collect one. 4. Our keys were keept by concierge when we checked out, we asked for our car to be bought up and my partner had her key so opened it as no one was around when it was bought to the driveway. We were then never given the keys and we realised hours later that they hadnt returned them to us. No apology when we called and we had to come back to collect.

Bonjour George, Thank you sharing a review and your feedback regarding your recent experience with us at Sofitel Adelaide. I am glad to hear that you enjoyed your overall experience with us but want to extend our apologies for the issues that hindered on this stay. The feedback highlights the need for extra attention and care from within our core team members and this is something we strive on doing. Please know that your feedback will be passed to our department leaders, especially as a hotel with an amazing product, the care and service will ensure all our guests have a wonderful experience. We do hope to welcome you all back and regain your trust in our hotel. Merci, Rasoul Guest Experience Executive

Other web-users rate our hotel

  • 774 reviews 9/10 Location
  • 1,863 reviews 7.9/10 Room
  • 2,124 reviews 7.9/10 Service
  • 9 reviews 5.6/10 WiFi
  • 588 reviews 7.7/10 Amenities
  • 518 reviews 9/10 Vibe
  • 481 reviews 7/10 Breakfast
  • 469 reviews 5.7/10 Cleanliness

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