Mercure Bristol Grand Hotel 4 stars

Customer review rating (ALL Rating) 3.5/5 460 reviews

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Description

Hotel extras

  • Renovated Grade II listed building from 1869

  • Home to the largest ballroom in the city centre

  • Home to the bee-themed Keepers restaurant & bar

  • Private Hotel Car Park

  • Within walking-distance of main amenities

Our accommodation(s)

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Hotel location

Mercure Bristol Grand Hotel

Broad Street
BS1 2EL BRISTOL
United Kingdom

GPS:51.455372, -2.593519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KEEPERS KITCHEN AND BAR

Eat, drink and unwind, morning, noon and night at Keepers Kitchen and Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also features homegrown honey sourced from a hive on the hotels roof.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.5/5  460 reviews

TripAdvisor Rating  3.2/5  1,601 reviews

Awful

TripAdvisor rating 2.0/5

emilyhT1002XW TripAdvisor review

The ghost of Christmas parties, now thankfully past.

TripAdvisor rating 1.0/5

bris2448 TripAdvisor review

Well located

Customer review rating 3.5/5

Anon Friends - Confirmed reviews ALL

Hi Ånon, Thank you for taking the time to review your stay with us. It\'s wonderful to hear that you found our hotel lovely and our staff friendly and helpful; our team really prides themselves on providing warm hospitality. We\'re also thrilled that our central location contributed positively to your stay, placing you right in the heart of Bristol\'s vibrant scene. We\'re sorry to hear about the noise disturbances you experienced. While our historic building adds character, we understand that it can sometimes mean the quirks, like those old pipes, make themselves known. Rest assured, we do provide earplugs as a handy solution for our light sleepers. We\'re constantly looking for ways to ensure our guests have a restful experience, and your feedback is valuable to us. We hope to see you next time you are in Bristol. All the best, Karl Goebel, General Manager

Great location

TripAdvisor rating 5.0/5

minty8888 Couples - TripAdvisor review

Hello Minty, Thanks for taking the time to share your review. Thrilled to hear you found your room to be clean and spacious - our housekeeping team prides themselves on their meticulous attention to detail. And isn't it just a dream to stretch out on a comfy bed after a day exploring Bristol? Sounds like you had a good night's rest, which is what we always hope for. We're also super glad you found our staff welcoming and polite; they're the heart and soul of our hotel. However, I noticed you mentioned parking was £17 for 24 hours. Just to clarify, our parking is actually £15.00 per night. Maybe you found a secret spot we don't know about? Just kidding! We'll make sure this info is crystal clear for future guests. We look forward to welcoming you back. All the best, Karl Goebel, General Manager

Great location

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Hello Guest, Thanks for taking the time to share your review. It\'s music to our ears to hear that you\'ve consistently had a smooth experience with our check-in and bar staff - they\'re the maestros of hospitality! We\'re thrilled that your room hit all the right notes for a comfy overnight stay in Bristol. Remember, next time you\'re in town, we\'ve got a hive of activity with our rooftop honey and art to explore, all within the buzz of the city centre. We look forward to welcoming you back. All the best, Karl Goebel, General Manager

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Other web-users rate our hotel

  • 1,731 reviews 8.9/10 Location
  • 2,478 reviews 4.6/10 Room
  • 1,472 reviews 7.1/10 Service
  • 32 reviews 5.8/10 WiFi
  • 1,445 reviews 3.5/10 Comfort
  • 801 reviews 4.3/10 Cleanliness
  • 620 reviews 5.3/10 Amenities
  • 554 reviews 6.4/10 Breakfast

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