Customer review rating (ALL Rating) 3.6/5 1,163 reviews
With 186 spacious and beautifully appointed rooms, stunning suites and eleven elegant function rooms, we are the first choice for tourists and business travellers.
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Mercure Bristol Grand Hotel
Broad Street
BS1 2EL BRISTOL
United Kingdom
GPS:51.455372, -2.593519
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Railway station
Access: 1.29 km / 0.8 mi 17 min walk / 6 min drive
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Art and Culture
Access: 800 m / 0.5 mi 11 min walk / 7 min drive
Art and Culture
Access: 800 m / 0.5 mi 13 min walk / 7 min drive
Art and Culture
Access: 800 m / 0.5 mi 8 min walk / 8 min drive
Art and Culture
Access: 970 m / 0.6 mi 10 min walk / 6 min drive
Art and Culture
Access: 1.13 km / 0.7 mi 12 min walk / 12 min drive
Tourist attraction
Access: 1.77 km / 1.1 mi 21 min walk / 14 min drive
Zoo
Access: 3.38 km / 2.1 mi 39 min walk / 14 min drive
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Wood/forest
Access: 4.67 km / 2.9 mi 41 min walk / 18 min drive
Wood/forest
Access: 5.15 km / 3.2 mi 53 min walk / 16 min drive
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Shopping centre/mall
Access: 800 m / 0.5 mi 10 min walk / 9 min drive
Shopping centre/mall
Access: 1.29 km / 0.8 mi 12 min walk / 6 min drive
Shopping centre/mall
Access: 7.72 km / 4.8 mi 1 hrs 39 min walk / 28 min drive
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Eat, drink and unwind, morning, noon and night at Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also features homegrown honey sourced from a hive on the hotel's roof.
Chill-out and relax in Keepers bar, enjoy our comfortable seating and variety of working spaces. Our drinks menu features an extensive selection of wines, beers, cocktails, soft drinks, coffees and teas.
Non contractual photo
Welcome to Keepers Kitchen & Bar, a relaxed eating and drinking space where you can enjoy yourself in a lively environment with its own unique story
Whether you are planning a celebration on a grand scale with up to 500 guests or a more intimate wedding, we are the ideal wedding venue.
Avoid the car park!
TripAdvisor rating 3.0/5
dianeloa TripAdvisor review
Disappointing in many respects
Customer review rating 2.5/5
P S. Couples - Confirmed reviews ALL
Hi Paula, Thanks for sharing your feedback. We aim to ensure all of our guests have a great experience so we’re sorry to hear that not everything hit the spot during your stay. We're sorry for any trouble finding us and we regret that you were not able to contact us at that time. However, we are glad that we were able to offer you some compensation for this inconvenience. Furthermore, we're sorry that you weren't entirely happy with your room and felt our standards were not up to our usual level. We also apologise that we were not able to resolve all your issues for you. Rest assured we will be addressing your comments with our team, and please accept our sincere apologies for any inconvenience. While we are glad that you enjoyed your dining experience in our restaurant, we can inform you that being a city centre hotel, we are surrounded by many restaurants and eateries so please do ask at reception, our team members will be happy to offer you recommendations and directions. We have noted your comments and will take them into consideration. We hope to see you next time you are in Bristol for an improved experience. Cheers, Mahesh, General Manager
Central
Customer review rating 3.0/5
Andyg Business - Confirmed reviews ALL
Hi Andrew, Thanks for the review. Our goal is to ensure each and every guest has a great experience so we’re sorry to hear that not everything was as you’d hoped. It’s a shame the bar opening hours didn’t meet your expectations; your comments have been duly noted and we hope this didn’t cause too much inconvenience. Furthermore, we’re sorry if you didn’t feel our service was up to our usual high standards; we’ll be sure to discuss this with the team. Nevertheless, it’s great to know you enjoyed our central location. We hope to see you again. Cheers, Mahesh, General Manager
Avoid This Hotel!
TripAdvisor rating 1.0/5
Discover53212724033 Couples - TripAdvisor review
Good location but not a comfortable stay
Customer review rating 2.5/5
James Business - Confirmed reviews ALL
Hi James, Thanks for taking the time to share your review. While we're glad you liked our location, we're really sorry you weren't happy with your room. We're grateful for you letting us know about the temperature of your room but we wish we'd known about your other concerns too, so that we may have found a comfortable solution. We'll be sure to address your comments with our housekeeping team nonetheless. We're also very sorry for any inconvenience with the coffee machine and key cards; we'll be sure to have our maintenance team sort these asap. We do hope that you will return for an improved experience in the future. Kind regards, Mahesh, General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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