Mercure Bristol Grand Hotel

Mercure Bristol Grand Hotel 4 stars

Customer review rating (ALL Rating) 3.6/5 841 reviews

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Hotel extras

  • Newly renovated Grade II listed building from 1856

  • Home to the largest ballroom in the city centre

  • Home to the bee-themed Keepers restaurant & bar

  • Private Hotel Car Park

  • Within walking-distance of main amenities

ALLSAFE approved hotel

Hotel location

Mercure Bristol Grand Hotel

Broad Street
United Kingdom

  • By plane

    BRISTOL INT At 12.39km / 7.7 miles

  • By train

    TEMPLE MEADS At 1.29km / 0.8 miles

GPS:51.455372, -2.593519

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Eat, drink and unwind, morning, noon and night at Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also features homegrown honey sourced from a hive on the hotel's roof.

Our accommodation(s)

With 186 spacious and beautifully appointed rooms, stunning suites and eleven elegant function rooms, we are the first choice for tourists and business travellers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  841 reviews

TripAdvisor Rating  3.5/5  1,283 reviews

Absolutely loved the stay

TripAdvisor rating 5.0/5

J5445DFabdulk Families - TripAdvisor review

I stayed at the hotel with my family for 2 nights, we’ve been to Bristol before a few times but stay at other hotels. Mercure grand Bristol is by far the best I’ve stayed in Bristol yet, I had a family room booked which was clean, spacious and AC was working perfectly (thank god). We were welcomed at the reception by Mahin, he was very kind and helpful with the guidance regarding the hotel spaces and Car park. The restaurant staff were amazing, and had good variety of food. Overall, it was a superb stay over the weekend, would definitely come here again and highly recommending to everyone!

Don’t stay here if you want a quiet drink in the bar after 10pm

TripAdvisor rating 3.0/5

Lillydv Friends getaway - TripAdvisor review

My friend and I visited Bristol for a birthday theatre trip , on first glance it’s pleasant enough… however twin standard room was very basic ( nowhere to hang a dress ) this was a problem for two Ladies traveling on a hot summer weekend. Ideally situated for Bristol hippodrome however we couldn’t get a drink in the bar past 10 pm ! We’re two mature ladies who didn’t feel safe having a post show glass of vino in the city so we decided to go back to the hotel only to be told as soon as we walked into the bar at 10.45 on a Saturday night that the bar was closed! It’s been this was since the pandemic …Apparently . We asked it’s closed even to residents and we’re told yes ! It was my 50 th birthday so I’m not ancient by a long way and I’m not ready for bed before 11 in a Saturday night!! I complained in the morning to just be shrugged at! My friend left her make up bag behind also so not only could we not get a drink it seems they have dishonest cleaners too. We’ll stay at the Clayton next next time it’s much nicer.

Short one night stay

TripAdvisor rating 4.0/5

nikkiksummer Business - TripAdvisor review

Hotel lovely and friendly staff, only down side room on small size when using as twin. Body wash etc nice smell, shower good. Parking would be tight for those not good in small spaces. Taxis in Bristol expensive.

Just awesome!

TripAdvisor rating 5.0/5

625rebeccat Families - TripAdvisor review

Such a great find. The kids menu had great veggie options too. Milkshakes great and good selection of beers. Our server Tristen was top notch, really cool guy. Wonderful food. Felt really welcomed, 100% coming back!

Pleasant stay

TripAdvisor rating 2.0/5

Road690168 Families - TripAdvisor review

We have been over at Bristol for a wedding, we had Farah, Eve & Yusef have been behind the bar. They have been absolutely brilliant, and very accommodating. Brilliant staff, very attentive and we have been very happy with their service! Thanks 😅

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Other web-users rate our hotel

  • 1,617 reviews 9.2/10 Location
  • 2,407 reviews 5/10 Room
  • 1,607 reviews 7.6/10 Service
  • 25 reviews 7/10 WiFi
  • 1,257 reviews 3.8/10 Comfort
  • 922 reviews 4.1/10 Cleanliness
  • 686 reviews 5.3/10 Amenities
  • 663 reviews 4.6/10 Breakfast

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