Mercure Bristol Brigstow Hotel 4 stars

Name: Mercure Bristol Brigstow | Comfortable Hotel in Bristol - ALL
Address: Welsh Back 5-7, BRISTOL, BS1 4SP, GB
Telephone: +441172330003
Rating: 4.0

TripAdvisor rating 4.0/5 2,119 reviews

Best price
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Welsh Back 5-7, BS1 4SP BRISTOL, United Kingdom

Mercure Bristol Brigstow Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Brigstow Hotel is located in the vibrant part of Bristol City Centre, just steps away from main venues, Saint Nicolas Market, The Old Vic, Cabot Circus and the Harbour. Our restaurant Buttermilk and Maple is inspired by that lounge loving Australian café scene with a dash of Brooklyn East coast. Indulge in great quality food during the day or relax in the evening with a craft beer or cocktail at the bar. The hotel also has 4 conference rooms for 2 to 60 delegates.

The hotel boasts an onsite restaurant and bar, Buttermilk & Maple. A popular brunch hotspot for locals, you can indulge in quality food from sunrise to sunset alongside a selection of craft beers and creative cocktails. The hotel is perfectly located with river views and within walking distance of central Bristol. Check our tourist information page for what's going on in the city. Bristol Temple Meads is 1.6 km from the hotel, while Bristol Airport is 12 km away

Our hotel is conveniently located in the old part of the City Centre, and only a 5 minute walk from the train station

On behalf of the team, we would like to welcome you to the hotel were you will be made to feel at home, if I do not meet you in person, I wish you a great stay, Michael Wood, General Manager

Hotel Manager

Hotel extras

Home to the stylish restaurant and bar, Buttermilk & Maple
Situated next to the historic harbour, with river view rooms available
Meetings and private event space for up to 70
5 minute walk from Temple Meads train station, 20 minute drive from Bristol Airport
Within walking distance of central Bristol and all the vibrant city has to offer

Our accommodation(s)

Room

Classic room queen bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

Not available on the dates requested See availabilities

Room

Classic room 2 single beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

Not available on the dates requested See availabilities

Room

Superior room queen bed + river side

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

Not available on the dates requested See availabilities

Room

Privilege Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: River side

Not available on the dates requested See availabilities

Hotel location

Mercure Bristol Brigstow Hotel

Welsh Back 5-7
BS1 4SP BRISTOL
United Kingdom

GPS:51.453117, -2.592749

+44 117 233 0003

Railway station
Ferries

BRISTOL FERRIES

Ferries

Access: 10 m / 0.01 mi 1 min walk

Bristol Temple Meads

Railway station

Access: 1.61 km / 1 mi 10 min walk / 5 min drive

OLD VIC THEATRE

Art and Culture

Access: 50 m / 0.03 mi 2 min walk / 2 min drive

HARBOURSIDE

Art and Culture

Access: 50 m / 0.03 mi 5 min walk / 5 min drive

ARNOLFINI

Art and Culture

Access: 50 m / 0.03 mi 5 min walk / 5 min drive

Bristol Wildwalk

Aquarium

Access: 800 m / 0.5 mi 1 min walk

SS Great Britain

Historic monument

Access: 800 m / 0.5 mi 10 min walk / 2 min drive

HIPPODROME

Entertainment/theatre district

Access: 800 m / 0.5 mi 8 min walk / 2 min drive

BRISTOL OLD VIC

Entertainment/theatre district

Access: 800 m / 0.5 mi 8 min walk / 2 min drive

M SHED

Art and Culture

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

HIPPODROME THEATRE

Art and Culture

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

BRISTOL CATHEDRAL

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

BRISTOL AQUARIUM

Aquarium

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

CLIFTONSUSPENSIONBR

Historic monument

Access: 1 km / 0.62 mi 25 min walk / 10 min drive

COLSTON HALL

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 5 min walk / 5 min drive

CLIFTON VILLAGE

Tourist attraction

Access: 2 km / 1.24 mi 25 min walk / 10 min drive

SS GREAT BRITAIN

Tourist attraction

Access: 2 km / 1.24 mi 25 min walk / 10 min drive

Commonwealth Museum

Museums

Access: 2.41 km / 1.5 mi 5 min walk / 5 min drive

Corn Exchange

Other attractions

Access: 2.41 km / 1.5 mi 15 min walk

BRISTOL ZOO

Botanical gardens

Access: 4 km / 2.49 mi 25 min walk / 10 min drive

Clifton Suspension

Historic monument

Access: 5.63 km / 3.5 mi 10 min drive

Oldtown County Park

Botanical gardens

Access: 14.48 km / 9 mi 20 min drive

Harbourside

Lake

Access: 2.41 km / 1.5 mi 20 min walk / 10 min drive

CABOT CIRCUS

Shopping centre/mall

Access: 50 m / 0.03 mi 5 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Restaurant
Wheelchair accessible
Wi-Fi
Bar
Meeting rooms
100% Non Smoking Property
Room service

BUTTERMILK AND MAPLE

Buttermilk and Maple restaurant offers a warm and relax atmosphere for a casual but tasty dining experience . Our dishes have a Australian and New York twist and made with product sourced locally .

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 70 m² / 753.473 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 70

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 4.0/5 2,119 reviews

Awful. No redeeming features.

Peter S 3/5/2025 TripAdvisor review

Unbelievably bad service at this hotel. I had stayed here previously, and wanted to get two adjoining rooms. I was nearby and tried to go into the hotel and book. My wife and I were physically blocked from going into the hotel and questioned ! I left, and then tried on 5 separate occasions in the next few hours to get through to reception to understand the pricing and options, but never had the ability to connect with the switchboard. It was truly awful service, and I will never stay there again

Not safe for Women and young girls

B W 9/4/2023 TripAdvisor review

Booking.com rip off

536keithw Couples - 2/13/2022 TripAdvisor review

Booked this hotel well in advance for the weekend of bristol harbour festival on the 15/17 of July 2022 and my booking was accepted but now my booking has been cancelled and the reason given is that the hotel will not be operating because of covid restrictions, well as you all know covid restrictions are all but a few have most have been lifted so I queried this and now they say that the government have taken over the hotel for what ever reason and unable to honour my booking . I've been offered no alternative hotel by booking.com and the real reason my booking cancelled is that they were not sure when they took my booking whether the festival was going ahead and now they do have confirmation the price has gone up considerably and that is the real reason they haven't offered me a alternative. Please book with a company that cares and I can assure you booking.com Don't .

Dont book they wont honour i and will cancel it days before your stay

Takemeaway173 Solo travel - 10/3/2021 TripAdvisor review

Thank you for taking the time to comment, (despite not staying at the hotel). As discussed with you on many occasions, the hotel entered a contract in August with the government for a period of four to six months. We did communicate with you and extended an offer to arrange alternative accommodation, it is disappointing that despite our efforts to assist, you feel the need to communicate through TripAdvisor. Kind regards, Michael Wood, General Manager

Don’t book this hotel What a complete disappointment

davidgood87 Couples - 9/11/2021 TripAdvisor review

The disruption below was the room I booked and paid for to stay with my wife for a kid free night on our wedding anniversary..(..Luxurious executive room on the top floors, overlooking the tree lined boulevard of Welsh Back .Extras including a Nespresso coffee machine, bathrobes and slippers, free bottled water and a selection of soft drinks in the minibar….). We’ll where to start turned up to hotel after checking in getting keys we get the first problem get to lifts to find only one working and as we were on top floor we needed to use it after 20 minutes we get in lift finally get to our room.Lovely room go to step out on balcony to find there wasn’t one only to find I sliding window that opens about 6’’inches (so not the room I paid for!!! ) then find no mini bar no coffee machine no bathrobe no slippers I head to reception ask why I’m not in the room I paid for to be told there’s nothing we can do sorry hotel is fully booked so cannot move rooms ok so then return to the room. Then decide to get ready for our evening meal our room has no water so no showered/bath how are we supposed to get ready without water calls reception manager comes to room calls fitter but still no rooms for us to shower. We get ready any way go for dinner on our return the manager says they can’t get water in the room so she has got us another room on 1st floor we take our cases move to the smallest darkest room in the hotel (not what I paid for ) and the manager gave us a few drinks vouchers for the issues this being 21:00 hrs and the bar shutting at 22:00 me and my wife go to the bar only to be told vouchers were soft drinks or house wine no good then as my wife drinks gin so vouchers useless other than 4 lemonades so we head back to the room go to sleep only to be awoken by someone entering our room at 6:00 with a key I shout who’s there only for them to shut door quickly and exit down the stairs…. We go to Reception to check out there the manager apologised for such a rubbish night and refunded me the stay (thank you manager) it’s keen 41 days since that stay I still have not received my refund the hotel are blaming booking .com and booking .com blaming the hotel don’t look like I’m receiving my refund so please please please don’t waste your time or money booking this hotel Mercure hotel have been no help whatsoever this room was not expensive for one night at £250 but it’s the principle that I did not receive what I payed for avoid this hotel and find one that respects its customers Many thanks D Good

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.