ibis Cardiff Hotel 3 stars

TripAdvisor rating 3.5/5 1,446 reviews
ibis Cardiff
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+ 11 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Our modern hotel is home to 102 double and twin guest bedrooms, each with spacious power showers, large work desks, free fibre Wi-Fi, and our much-loved Sweet Beds (which earn regular five-star reviews of their own).

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • CARDIFF AIRPORTPaying
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis Cardiff

Churchill way
CF10 2HA
cardiff
united kingdom

Tel: +442920649250

Fax: (+44)1462/650528

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CARDIFF AIRPORT At 32.19km / 20 miles - Shuttle paying

  • By train

    CARDIFF CENTRAL At 0.8km / 0.5 miles

GPS :51.479686, -3.170738

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Twin room with 2 beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Cardiff

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,898 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,446 reviews

Convenient, tidy and relaxing

Customer review rating 4.3/5

R M. Business - 03/12/2019 Confirmed reviews ALL

The staff were welcoming and helpful, storing my case for me when I arrived early. The room was well presented and functional. The bar area was smart and welcoming, although the bedroom corridors felt a little tired and could do with some love and attention. For the price however, this was a very good hotel option.

Dear ROBERT M., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Pleasant stay

Customer review rating 4.3/5

Nigel Business - 03/12/2019 Confirmed reviews ALL

Room was fairly comfortable although it wasn’t very warm as heater didn’t seem to be very effective

Dear NIGEL T., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Excellent city centre hotel

Customer review rating 4.3/5

Technogeoff Solo - 03/12/2019 Confirmed reviews ALL

Great location, friendly staff, comfortable room, excellent breakfast

Dear GEOFF D., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Brilliant

Customer review rating 4.3/5

J S. Friends - 02/12/2019 Confirmed reviews ALL

On arrival able to offer our room straight away and it was a nice room

Dear Jessica S., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Staff very pleasant and helpful

Customer review rating 4.3/5

Gaynor Couples - 02/12/2019 Confirmed reviews ALL

The room was clean, only stayed one night, but had good sleep. The bar staff was first class.

Dear GAYNOR H., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Terrible

Customer review rating 4.3/5

Anonymous Business - 01/12/2019 Confirmed reviews ALL

Read TripAdvisor

The Hoff

Customer review rating 4.3/5

Jon Friends - 01/12/2019 Confirmed reviews ALL

For a budget hotel, you offered much more than the price would suggest. Clean rooms. Great service. Nice bar. Decent WiFi. And...when booking, I (jokingly) asked for a picture of David Hasselhof to be put in my room and, blow me down, you did it. Nice work Ibis Cardiff. You earned my loyalty.

Average

Customer review rating 4.3/5

Jasmine Friends - 30/11/2019 Confirmed reviews ALL

Surprised at the size of the room and basic amenities

Dear MITCHELL F., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Leisure stay

Customer review rating 4.3/5

Anonymous Couples - 30/11/2019 Confirmed reviews ALL

Friendly welcome, clean room, helpful staff, good breakfast.

Dear P T K F., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Lovely and welcoming

Customer review rating 4.3/5

Wayne Couples - 30/11/2019 Confirmed reviews ALL

Lovely and welcoming, staff very friendly and helpful, everything nice and clean and well kept, very happy and would definatley recommend

Dear WAYNE D., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Excellent except for

Customer review rating 4.3/5

Margaret C. Couples - 29/11/2019 Confirmed reviews ALL

We had a lovely warm immediate welcome as we walked through the door and the room was everything we needed. We were visiting the Arena and it was literally across the road, we enjoyed a few drinks in the bar after the show before retiring, conversation with the friendly Bar Tender was good. Beds lovely and comfortable and clean throughout. We opened the window as we normally do and after a while became aware of a constant drip which was quite heavy coming from the roof above and landing just outside our window - we closed the window but it was there in the background. Otherwise well done IBIS a perfect stay

Dear MARGARET C., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, and we will certainly look into this issue of dripping rain water in the vicinity of your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Fine

Customer review rating 4.3/5

Anonymous Solo - 29/11/2019 Confirmed reviews ALL

friendly staff

Dear SUSAN K., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Good

Customer review rating 4.3/5

Alastair S. Friends - 28/11/2019 Confirmed reviews ALL

Good marred by lack of wine glasses and Sauvignon Blanc on Sunday evening

Dear ALASTAIR s., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Smelly, loud and dissapointing

Customer review rating 4.3/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

The room was really smelly and the carpet felt dirty even with socks on, the kettle didn't work and the shower was cold

Dear SEAN B., I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02…50. Kind regards Marc Lock

Basic and smelly

Customer review rating 4.3/5

Amanda S. Families - 26/11/2019 Confirmed reviews ALL

The room was a bit depressing and tired. The bathroom smelt of urine. It was really loud and full of drunk people.... My teenager kept asking if people were going to come in all night. She was a little scared.

Dear AMANDA S., I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02…50. Kind regards Marc Lock

Not a very nice hotel room

Customer review rating 4.3/5

Ts Couples - 25/11/2019 Confirmed reviews ALL

The hotel room was musty, dark, drab, felt dirty, not what you expect for £130 per night. The staff and reception and bar were very nice but the rooms themselves felt like a bedroom in a multi story car park. The walls are sprayed concrete painted white. The bathroom was a plastic shell to be hoses down when guests are finished, there were brown marks in the wall. The breakfast was ok, but it seemed the staff didn’t know how to plan and prepare for breakfast with it taking 15min for a tray of food to arrive such as bacon, then 15min for the sausages etc so you couldn’t have an actual meal.

Dear SOMMONS T., Thank you for taking the time to tell us about your experience at the ibis Cardiff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our breakfast team and they are taking your feedback very seriously. I will also forward on your feedback regarding the standard of the rooms to our development team who i know will be take on board your comments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Lock

A pleasant stay

Customer review rating 4.3/5

David O. Couples - 25/11/2019 Confirmed reviews ALL

A nice hotel in a good location .

Dear DAVID O., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Hotel is in need of an upgrade, quiet room though

Customer review rating 4.3/5

H Friends - 25/11/2019 Confirmed reviews ALL

For £129.99 was expecting something a lot better. We always use Accor and picked the Ibis in Cardiff Filipe it’s great location. It’s still the very old style Ibis. Was given a disabled room for some reason, which had a horrible sliding door to the bathroom, well and truly outdated. Room was quiet and bed was comfy.

Very good,staff very helpful and pleasant.

Customer review rating 4.3/5

Keith L. Couples - 25/11/2019 Confirmed reviews ALL

Excellent.

Dear KEITH L., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Convenient, comfortable, clean

Customer review rating 4.3/5

Guddi Solo - 24/11/2019 Confirmed reviews ALL

My third stay at Ibis Cardiff this year. Happy with service as always. Issues with my swipe card not working but staff sorted it out quickly. I pay the 2 pound charge for the hotel to hold my luggage, however, other hotels I have stayed at do not charge. This is the only recommendation I would make.

Dear GURDEEP B., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock
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