ibis Cardiff 3 stars

Customer review rating (ALL Rating) 4.0/5 275 reviews

Best price
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Churchill way, CF10 2HA CARDIFF, United Kingdom

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental Services certified hotel.

  • Ideal for visiting Motorpoint Arena, Principality Stadium and Castle Castle

  • This hotel is closed

  • Pet Friendly

  • Air Conditioning in Guest Bedrooms

Our accommodation(s)

Hotel location

ibis Cardiff

Churchill way
CF10 2HA CARDIFF
United Kingdom

GPS:51.479686, -3.170738

Telephone
Fax +44 1462 650528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  275 reviews

TripAdvisor Rating  3.5/5  1,501 reviews

They closed it 2 weeks before a long planned stay!

TripAdvisor rating 1.0/5

Peter S Couples - TripAdvisor review

We booked this hotel in February 2022, 1 double room, 1 twin room. 2 weeks before arrival date I received a call to say 'hotel closed' and with no other options we were transferred to another hotel - Sleeperz! We couldn't find any parking so stopped at Sleeperz reception where they gave us a postcode for the Satnav - Turned out to be a private BBC staff car park! Eventually we found a space in the Station Car Park. Back to Sleeperz, where they informed us their twin rooms have bunk beds - great news for us in our late 60's! Eventually they found us a double room. The 5 storey building had just 1 lift, often being used by cleaning staff to take bedding, equipment etc., etc, up to various floors. The inclusive breakfast was certainly not up to the Ibis 'red' standard we have been used to. All in all, not a like-for-like swap we were promised when we accepted the booking. I base my scoring below based on the fact that the Ibis let us down and did not provide like-4-like.

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Booking cancelled

TripAdvisor rating 5.0/5

Lee W Couples - TripAdvisor review

Just been rung and informed my booking is being cancelled as the venue is closing for a year. But on a plus side They have arranged it to be moved over to the Ibis budget a slightly further walk to the venue we are attending for 2 nights, Just awaiting email (1 hr so far) with confirmation the alternative is booked in

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Hotel cancelled

TripAdvisor rating 3.0/5

928harleyq Couples - TripAdvisor review

Ok so booked here for end of month to have reservation cancelled yes with no explanation. So using my brain I contacted the hotel to ask what had happened to be told the hotel is closing for a year due to a government contract! ?? Interesting…. So understand and now booked another hotel happy days! These things happen I’m sure.

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Bit disappointed with a hugh wet stain in our room when we arrived

Dear SIMON B., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Cancelled without notice or explanation

TripAdvisor rating 1.0/5

Clive B TripAdvisor review

Thank you IBIS Hotels, October 2021 as soon as I'd made reservations to the Speedway GP in Cardiff I made a reservation to the IBIS Cardiff Central for two nights. Now less than 24 hours ago I got an email advising me the booking had been cancelled! last evening I spent charging around (electronically) trying to secure an alternative, well I succeeded at a cost of a further £82! My limited knowledge suggests that was not legal to break a contract (certainly not ethical). I will be on the phone to Cardiff Trading Standards on Monday!

I am really sorry to hear that your experience was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock

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Other web-users rate our hotel

  • 418 reviews 8.6/10 Location
  • 486 reviews 5.6/10 Room
  • 375 reviews 8.4/10 Service
  • 6 reviews 8.3/10 WiFi
  • 260 reviews 5/10 Cleanliness
  • 142 reviews 6.8/10 Breakfast
  • 54 reviews 4.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.