ibis Cardiff Hotel 3 stars

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For a budget hotel, you offered much more than the price would suggest. Clean rooms. Great service. Nice bar. Decent WiFi. And...when booking, I (jokingly) asked for a picture of David Hasselhof to be put in my room and, blow me down, you did it. Nice work Ibis Cardiff. You earned my loyalty.

Surprised at the size of the room and basic amenities

Friendly welcome, clean room, helpful staff, good breakfast.

Lovely and welcoming, staff very friendly and helpful, everything nice and clean and well kept, very happy and would definatley recommend

We had a lovely warm immediate welcome as we walked through the door and the room was everything we needed. We were visiting the Arena and it was literally across the road, we enjoyed a few drinks in the bar after the show before retiring, conversation with the friendly Bar Tender was good. Beds lovely and comfortable and clean throughout. We opened the window as we normally do and after a while became aware of a constant drip which was quite heavy coming from the roof above and landing just outside our window - we closed the window but it was there in the background. Otherwise well done IBIS a perfect stay

friendly staff

Good marred by lack of wine glasses and Sauvignon Blanc on Sunday evening

The room was really smelly and the carpet felt dirty even with socks on, the kettle didn't work and the shower was cold

The room was a bit depressing and tired. The bathroom smelt of urine. It was really loud and full of drunk people.... My teenager kept asking if people were going to come in all night. She was a little scared.

The hotel room was musty, dark, drab, felt dirty, not what you expect for £130 per night. The staff and reception and bar were very nice but the rooms themselves felt like a bedroom in a multi story car park. The walls are sprayed concrete painted white. The bathroom was a plastic shell to be hoses down when guests are finished, there were brown marks in the wall. The breakfast was ok, but it seemed the staff didn’t know how to plan and prepare for breakfast with it taking 15min for a tray of food to arrive such as bacon, then 15min for the sausages etc so you couldn’t have an actual meal.

A nice hotel in a good location .

For £129.99 was expecting something a lot better. We always use Accor and picked the Ibis in Cardiff Filipe it’s great location. It’s still the very old style Ibis. Was given a disabled room for some reason, which had a horrible sliding door to the bathroom, well and truly outdated. Room was quiet and bed was comfy.

Excellent.

My third stay at Ibis Cardiff this year. Happy with service as always. Issues with my swipe card not working but staff sorted it out quickly. I pay the 2 pound charge for the hotel to hold my luggage, however, other hotels I have stayed at do not charge. This is the only recommendation I would make.