ibis Cardiff

ibis Cardiff 3 stars

Customer review rating (ALL Rating) 3.9/5 449 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental Services certified hotel.

  • Ideal for visiting Motorpoint Arena, Principality Stadium and Castle Castle

  • Buffet Breakfast Available

  • Pet Friendly

  • Air Conditioning in Guest Bedrooms

ALLSAFE approved hotel

Hotel location

ibis Cardiff

Churchill way
CF10 2HA CARDIFF
United Kingdom

  • By plane

    CARDIFF AIRPORT At 32.19km / 20 miles - Shuttle paying

  • By train

    CARDIFF CENTRAL At 0.8km / 0.5 miles

GPS:51.479686, -3.170738

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
Near the property
  • Car park

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  449 reviews

TripAdvisor Rating  3.5/5  1,502 reviews

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Bit disappointed with a hugh wet stain in our room when we arrived

Dear SIMON B., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Great location, rooms urgently need a refurb

Customer review rating 3.0/5

Chelsea Couples - Confirmed reviews ALL

Location is great, staff were friendly. Rooms are very poor and in urgent need of a refurb. Curtains dirty and falling down, room had an old and stale smell. Bathroom really old style and well worn.

Dear CHELSEA P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Enjoyed my stay

Customer review rating 4.0/5

Hayden Friends - Confirmed reviews ALL

Very friendly staff. Check in was quick and the room was well presented. Great location. No nonsense. Would stay again.

Dear HAYDEN T., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

Friendly staff, ideally located for the Motor point.

Customer review rating 4.0/5

Nigel P. Friends - Confirmed reviews ALL

Slight mix-up with room servicing which was quickly resolved. Bakon was overcooked at breakfast although I did not raise this at the time.

Dear NIGEL P., We very much appreciate your comments regarding your stay at the ibis Cardiff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Lock

A bit grotty

Customer review rating 2.5/5

Stuart T. Couples - Confirmed reviews ALL

1 night stay

Dear THERESA t., Thank you for taking the time to tell us about your experience at the ibis Cardiff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Lock

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