Customer review rating 4.3/5 4,172 reviews
ALLSAFE approved hotel
An ALLSAFE Clifton Environmental Services certified hotel.
Check-in from 14h00
Check out up to 12h00
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
Double room with 1 double bedNon contractual photo
Twin room with 2 bedsNon contractual photo
Subject to availability
Accessible Room with 1 double bedNon contractual photo
Subject to availability
100% genuine reviews from our guestsFind out more
Ideally located in the centre of the city close to all the City's attractions
Karen &. J. H. Couples - 22/07/2021 Confirmed reviews ALL
We are regular guests at the hotel and always enjoy our stay A small and unpretentious hotel with comfortable and clean rooms ,very friendly and helpful staff ,a small and friendly bar with a good food menu all freshly prepared During our stay the Air conditioning in the rooms was being upgraded which worked perfectly This is a fantastic hotel located in the heart of the City Centre ideally located with all the city s attractions within easy walking distance We highly recommend it especially for a short stay Karen & Jeff H.
Pleasant stay, professional service
Paul B. Friends - 19/07/2021 Confirmed reviews ALL
Richard W. Business - 15/07/2021 Confirmed reviews ALL
Everything fine except that both bedside lamps had broken bulbs. I forgot to report it when I left but the same was true for my previous visit a few weeks earlier. If that was thought to be a convenient cost saving measure, I disagree.
Catherine Couples - 14/07/2021 Confirmed reviews ALL
Clean and good location
Good service however room lacking
Jo Friends - 13/07/2021 Confirmed reviews ALL
We were placed at a room facing the roadside so I was woken by the on-off sounds of the vehicles zooming by. At first I thought the windows were not closed, but soon realised that the sound came through even with the windows closed. Then the airconditioning/heater had this tick tick sound that came on randomly during the day - and especially in the night. It was difficult to determine what caused the sound, and just came on randomly. Imagine when I was just about to fall asleep, a car passed by outside and woke me up, then after trying hard to get back to sleep, the ticking started! Needless to say it was frustrating and I did not have a good night sleep at all, which was the exact reason why I booked at Ibis! On the last morning of my stay, I was woken up in the morning by renovations on the third floor. That was pretty much the last straw and I can safely say, I will never stay at IBIS Cardiff again! Service was good, room was clean - hence the 6/10.
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