Mantra Lorne 4 stars

Customer review rating (ALL Rating) 4.3/5 3,607 reviews

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Mountjoy Parade, 3232 LORNE, Australia

Description

Hotel extras

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

Our accommodation(s)

Hotel location

Mantra Lorne

Mountjoy Parade
3232 LORNE
Australia

GPS:-38.536873, 143.976076

Telephone
Fax +61 3 5289 1185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE LARDER

Pull up a chair at The Larder, where coastal flavours meet hearty favourites. Enjoy breakfast or dinner in a bright summer space or by the fire in winter. From fresh seafood and steaks to pasta and vegetarian dishes, there s something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,607 reviews

Customer review rating 5.0/5

Lilo T. Friends - Confirmed reviews ALL

We really enjoyed our stay at Mantra Lorne. The service was very friendly and professional. We enjoyed being greeted by the cockatoos in the mornings too!

Dear Lilo, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 5.0/5

Alan P. Friends - Confirmed reviews ALL

We come each year with a group of friends but my husband can’t cope with the bath due to numb legs following a stroke.This year I had asked for a shower and a better bed.We were allocated 104A and it was superb. Our whole group will return next year as we were so happy..

Dear Alan, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 4.0/5

Shayan S. Business - Confirmed reviews ALL

Easy booking Friendly staff Good clean tidy rooms Great facilities

Dear Shayan, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 3.0/5

Daniel F. Business - Confirmed reviews ALL

Air conditioning in the conference room was not working and it was uncomfortably hot in the lecture room for the conference. Our room air conditioning also did not work. Despite Silver ALL status when I checked in I was informed that due to the conference booking I did not receive the late checkout or any of the benefits of membership which was disappointing. Having said that, Mantra Lorne is a great venue for a conference and I look forward to coming back next year.

Dear Daniel F., We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did want to apologise about the air-conditioning and to reassure we went to all lengths to have this bought back online over the weekend of your event. I have also shared your comments with our reception team to ensure loyalty memberships are honoured even for guests attending conference functions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 1.0/5

Sasha R. Business - Confirmed reviews ALL

Didn't have a parking spot for the entirety of my stay. Mentally unstable person staying in the adjoining apartment

Dear Sasha, Thank you for taking the time to tell us about your experience at the Mantra Lorne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Other web-users rate our hotel

  • 1,743 reviews 9.4/10 Location
  • 2,541 reviews 5.9/10 Room
  • 1,546 reviews 8.3/10 Service
  • 18 reviews 6.3/10 WiFi
  • 869 reviews 8.5/10 Breakfast
  • 854 reviews 5.8/10 Comfort
  • 790 reviews 4.3/10 Cleanliness
  • 551 reviews 4.6/10 Vibe

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