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Mantra Lorne

Customer review rating 4.1/5 5,325 reviews

ALLSAFE approved hotel

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Room 1
Mantra Lorne
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+ 12 Services

Hotel extras

  • ALLSAFE certified.

  • Indoor heated Mineral pool and male & female steam rooms.

  • 18 hole putting green and access to the Lorne Bowls Club.

  • 4 tennis courts (grass and synthetic).

  • 24-hour reception.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundromat
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Outdoor tennis court
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Business services
  • 14 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Mantra Lorne

Mountjoy Parade
3232 lorne
australia

Tel: +611300092872

Fax: (+61)3/52891185

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE AIRPORT At 148km / 91 miles

GPS :-38.536873, 143.976076

Our accommodation(s)

Mantra Lorne offers a great mix of modern style and rich history, having been built around the oldest permanently operating guesthouse in Victoria, Erskine House, there is a range of modern apartments with four room styles on offer; resort rooms, 1 and 2 bedroom apartments and heritage hotel rooms we've got you covered. All rooms feature tea and coffee making facilities, bar fridge, TV including Foxtel and broadband internet access.

Our restaurants and bars

THE LARDER

Type of cuisine: Bistro

The Larder offers a refined yet warm and hearty menu of rustic Italian cuisine. Comprised of locally sourced produce from the Otway ranges and surrounding districts, you'll experience freshly prepared meals from the finest ingredients.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 528 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Mantra Lorne

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,325 reviews

TripAdvisor Rating 3.5/5

4,739 reviews

Clean accomodation with obvious Covid safe protocols in place.

Customer review rating 4.5/5

Catherine M. Solo - 13/09/2021 Confirmed reviews ALL

Oceanview apartment was clean with Covid safe protocol, hand sanitizer & signage all available.

Dear Catherine, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience. Sincerely, Simon James Rooms Division Manager

Enjoyable stay

Customer review rating 4.0/5

Peter W. Couples - 13/09/2021 Confirmed reviews ALL

Room was well located pool was goood town a bit dead but otherwise enjoyable

Dear Margaret, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon James Rooms Division Manager

Great position , comfortable rooms

Customer review rating 5.0/5

John D. Business - 08/09/2021 Confirmed reviews ALL

Ocean view room, clean , neat and warm on arrival.Staff where pleasant and would happily stay again

Dear John, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon James Rooms Division Manager

Dissatisfaction

Customer review rating 0.5/5

Anonymous Couples - 29/08/2021 Confirmed reviews ALL

Room standard and quality well below what I would expect from a Mantra Hotel

Dear Richard, Thank you for taking the time to complete our on-line survey after your recent stay with us, we appreciate your feedback as it helps us to continually improve the level of service and facilities we provide. I would like to extend my apologies that on this occasion, we have fallen short of our key objective, which is the absolute comfort and satisfaction of our guests. Rest assured that I have personally addressed your valid concerns to relevant Department Heads to ensure the incidents remain isolated. I have tried to call you to discuss your stay further but you were not available. If you could please let me know what would be a good time for me to contact you and your best phone number? We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Simon James Rooms Division Manager

Great location and facilities

Customer review rating 5.0/5

Melissa Friends - 29/08/2021 Confirmed reviews ALL

Wonderful weekend away. Perfect location, excellent facilities. Dinner in the restaurant was lovely.

Dear Melissa, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon James Rooms Division Manager

Amazing location

Customer review rating 3.0/5

Anonymous Couples - 28/08/2021 Confirmed reviews ALL

Beautiful location. Bed uncomfortable. Breakfast average

Dear Louise, We appreciate your comments on your recent stay at the Mantra Lorne. It is always a pleasure to receive constructive feedback. I will share your comments with our management team. Thank you again for sharing your experience, and we hope to see you again Sincerely, Simon James Rooms Division Manager

Good experience ( under circumstances) COVIDSafe & obliging

Customer review rating 4.0/5

Jack Couples - 27/08/2021 Confirmed reviews ALL

Staff made us feel comfortable and a positive experience in testing conditions

Dear Jack, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon James Rooms Division Manager
Customer review rating 4.0/5

Shirley B. Friends - 27/08/2021 Confirmed reviews ALL

Great Stay, room fantasic, staff very helpfull.

Dear Shirley, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience. Sincerely, Simon James Rooms Division Manager

Great place to stay

Customer review rating 4.5/5

Jess Families - 25/08/2021 Confirmed reviews ALL

Great place to stay with a young family. We were able to walk everywhere in Lorne. Easy access to beach, walking tracks, restaurants etc. the Mantra tennis court and putting green were close to our room. Room service was fantastic and the drinks at the bar were great too. We were lucky to have these aspects open for our stay given the covid situation. Thank you, we hope to come back soon.

Dear Jessica, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon James Rooms Division Manager

Awesome location

Customer review rating 4.0/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Awesome location, beautiful surrounds, friendly staff. Shower leaked, room a little tired but comfortable and clean.

Dear Guest, Thank you for your recent patronage. We highly appreciate the feedback you have provided. Comments like yours definitely helps us improve our level of service and helps us identify areas for improvement. Rest assured that your feedback will be shared to our team to improve our rooms’ presentation. We hope to see you again in the future. Kind regards, Harry Sharma Assistant Manager

Wonderful service.

Customer review rating 4.5/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Very accommodating, comfortable , lovely stay.

Dear Guest, Thank you for taking the time to provide a review of your stay with us. We are pleased to read you enjoyed your stay. Service is something all our staff take great pride in. We value your feedback, and will pass on your generous comments to everyone. We look forward to welcoming you back. Warm Regards Harry Sharma Assistant Manager

Great Getaway for a couple

Customer review rating 5.0/5

Colin Couples - 24/08/2021 Confirmed reviews ALL

Room great, breakfast very satisfying and close to all you want on a getaway

Dear Colin, Thank you for taking the time to leave a feedback about your recent stay. We're very happy to learn that you found our rooms and location to be perfect and that you had a sumptuous brekky. Your kind words and appreciation will be shared to our team. We look forward to see you again in the future. Kind regards, Harry Sharma Assistant Manager

Great location, helpful staff

Customer review rating 5.0/5

Lou Families - 24/08/2021 Confirmed reviews ALL

We arrived just as lock down came into effect. Despite being unable to access many facilities, the staff were fantastic at making our stay special and organising meals to be take away instead of dine in. The location of the hotel right on the beach is wonderful and we ended up having a really lovely stay.

Dear Lou, Thank you for your recent patronage. We are glad to learn that you enjoyed your stay with us and the liked the location of the hotel. We would like to express our sincerest gratitude for your utmost understanding about our limited facilities. We are looking forward to your return! Please always stay safe and healthy. Kind regards, Harry Sharma

Fabulous accommodation

Customer review rating 4.5/5

Courtney Friends - 24/08/2021 Confirmed reviews ALL

Had a lovely stay at the Mantra even though it was cut short due to the lockdown. Location was so convenient, happy hour and dinner at The Larder was amazing.

Dear Courtney, Thank you for your kind review about your recent stay. Rest assured that your kind words would be passed on so that we can keep on doing what we do best. I'm happy to learn that you totally enjoyed our Larder restaurant's food and service. Please give us a call if you're planning to make a future booking with us so that we can tailor fit your reservation to ensure that you will have a comfortable and lovely stay. We look forward to see you again. Kind regards, Harry Sharma

Fantastic. Service, facilities, location was amazing

Customer review rating 4.5/5

Louise Families - 24/08/2021 Confirmed reviews ALL

Loved it - a great family mini break.

Dear Louise, Thank you for taking the time to leave a feedback about your recent stay with us. We appreciate the feedback you've given about our location, service quality and facilities Your kind words have been shared with our team so that we can keep on doing what we do best. We hope to see you again here in Lorne. Kind regards, Harry Sharma Assistant Manager

Loved the accomodation and location

TripAdvisor rating 4.0/5

Melboy25 05/08/2021 TripAdvisor review

Breakfast was the only thing that let down the experience. As a hospo worker I appreciate the covid safe measures. Lining up at the bar contradicts all you are doing though. Good very average at best. Shame as the accomodation etc was great. I was also over charged on my accomodation when I booked. Was a nightmare trying to sort out so in the end I accepted a room upgrade but still don’t think it was worth the $70 I was over charged! Check your bank statements when you book and screen shot how much it says.

Dear Melboy25, Thank you for taking the time to provide your feedback from your recent stay, it’s great to know you enjoyed your stay with us, and also do appreciate your constructive feedback regarding your breakfast experiences, which we will review with our team. I do sincerely apologise for any issues regarding your payment and do hope this did not impact too much on you overall experience. Thank you again for sharing your genuine feedback, and hope to welcome you back in the future to Mantra Lorne. Kind regards, Cameron Baker General Manager

Below expectations for Mantra brand

TripAdvisor rating 3.0/5

NorthStar297492 13/04/2021 TripAdvisor review

We stayed over on the night of 6th of April 2021. The cleanliness of the room was well below acceptable standards. The fridge had old scraps of food, the bathroom washbasin had a brown stain on its side (which easily wiped away), and the balcony had not been cleaned at all - many areas were covered in bird droppings and there were clumps of debris. Positives: the room was spacious and the setting was generally nice. The location is excellent.

Dear NorthStar297492, Thank you for taking the time to provide your feedback from you recent stay. While I appreciate your kind words regarding our location and spacious apartments, I do apologise that the apartment presentation did not meet expectations, and do hope our team responded accordingly when made aware. I do hope we have the opportunity to welcome you back in the future for a more complete experience, and again do apologise for any shortfalls within your stay. Kind regards, Cameron Baker General Manager

Great stay over Easter long weekend

TripAdvisor rating 5.0/5

afgk1084 10/04/2021 TripAdvisor review

Received a very warm welcome as an Accor Platinum member. Great location, comfy rooms and very friendly staff. William Ng from the hotel gave us a call the day before to make sure that our stay was as perfect as possible on arrival.

Dear afgk1084, Thank you for sharing your amazing 5 star feedback, and thank you also for your continued loyalty as a valued Accor Platinum member. It’s fantastic to know that our loyalty ambassador William went above and beyond to ensure a perfect stay for you, and we very much look forward to welcoming you back again soon to Mantra Lorne. Kind regards, Cameron Baker General Manager

Paradise by the Beach

TripAdvisor rating 5.0/5

Super_T99 04/04/2021 TripAdvisor review

Excellent Mantra complex with plenty to do like tennis, mini golf, croquet and indoor heated swimming pool. Right on the beach and in the centre of town. Exceptional service, clean and well maintained apartments. A short drive to many tourist destinations.

Dear Super_T99, Thank you for taking the time to provide your amazing 5 star feedback, its fantastic to know you that you enjoyed our amazing location, resort facilities, convenient location, and were greeted with continual genuine customer service from our amazing team. The team at Mantra Lorne very much look forward to the opportunity to welcome you back again soon for another memorable getaway! Kind regards, Cameron Baker General Manager

Great location for exploring surf coast

TripAdvisor rating 5.0/5

aussie-ando 01/04/2021 TripAdvisor review

Mantra staff work hard to make sure you enjoy your break in Lorne. Breakfast is exceptional and facilities well organised (tennis, pool and spa). Beach is on the doorstep and Lorne shops an easy walk for coffee and snacks

Dear aussie-ando, Thank you for taking the time to provide your amazing 5 star review, we are so happy to hear that you were able to enjoy all that our resort, facilities and town of Lorne has to offer. I do genuinely appreciate also your kind words regarding our amazing hard working team, and we all hope to welcome you back again soon to Mantra Lorne! Kind regards, Cameron Baker General Manager

Our most recent 20 reviews

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