Mantra Lorne 4 stars

Customer review rating (ALL Rating) 4.3/5 3,761 reviews

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Mountjoy Parade, 3232 LORNE, Australia

Description

Hotel extras

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

Our accommodation(s)

Hotel location

Mantra Lorne

Mountjoy Parade
3232 LORNE
Australia

GPS:-38.536873, 143.976076

Telephone
Fax +61 3 5289 1185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE LARDER

The Larder offers a refined yet warm and hearty menu of rustic Italian cuisine. Comprised of locally sourced produce from the Otway ranges and surrounding districts, you'll experience freshly prepared meals from the finest ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,761 reviews

TripAdvisor Rating  3.7/5  5,114 reviews

Good Stay

Customer review rating 4.5/5

Josie M. D. Couples - Confirmed reviews ALL

Well appointed room and excellent location. Breakfast caters for everyone and it was wonderful seeing families making full use of the tennis courts, croquet, chess/drafts and the swimming pool.

Dear Josie, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Disappointing

TripAdvisor rating 3.0/5

Jeanine B TripAdvisor review

I know this is overdue but I've decided to do it anyway. I was in the process of booking a Heritage room when I asked about access. Learning there was only stair access I switched to a Resort room. It cost more but fortunately I asked as I couldn't use stairs at the time. It should be mentioned. The room was comfortable with a good shower & bed but there were maintenance & cleanliness issues. The chair's upholstery & the drapes were filthy. When it's windy, the cold air blows through the balcony door opening straight onto the bed. You need to close the drapes , even during the day. PROS On the beach Close to shops Lovely staff Good WiFi Breakfast is good. Staff are lovely CONS No room service until 5pm. You can't even get a coffee until then. $5.00 charge for room service , even for just a coffee & it all arrives in takeaway containers. You pay extra for coffee at breakfast buffet, only Nescafe is provided. No allocated parking, it's first come, best spot. Rooms aren't serviced daily. TV is very outdated. You have to cast your device. Very disappointing for my expectation of a Mantra.

Hi Sojourn, thanks for the very detailed review and list of pros and cons. It is very much appreciated as this helps identify areas of concern and things we can address and work on to improve service and product. I am sorry that your expectations were not met on this occasion. We have some detailed maintenance and refurbishment plans in place to address some of these over the next couple of years. I hope we can welcome you back at this time as I am sure you will see significant improvement. Regards, Edwin

Pleasantly surprised

Customer review rating 4.5/5

Joe Couples - Confirmed reviews ALL

I was pleasantly surprised with Mantra Lorne. Well positioned to start, we had a 1 bedroom apartment which was clean and spacious. All the staff were friendly and attentive. Whilst we didn’t eat at the restaurant we did go for drinks each day there and the ambiance was lovely. Overall very happy and will stay at Mantra Lorne again.

Dear Joane, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Fantastic location

Customer review rating 4.0/5

Diane Couples - Confirmed reviews ALL

Loved the location, room was clean, breakfast was great and staff were helpful & friendly.

Dear Dianne, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

Lovely comfortable 2night stay again

Customer review rating 4.5/5

Sue C. Couples - Confirmed reviews ALL

Have stayed many times before thoroughly enjoyed it again. Comfortable unit love it

Dear Sue, We very much appreciate your comments regarding your stay at the Mantra Lorne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwin Erftemeyer General Manager Mantra Lorne

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Other web-users rate our hotel

  • 1,816 reviews 9.4/10 Location
  • 2,605 reviews 5.8/10 Room
  • 1,575 reviews 8.1/10 Service
  • 23 reviews 8.2/10 WiFi
  • 868 reviews 4.2/10 Cleanliness
  • 865 reviews 5.7/10 Comfort
  • 847 reviews 8.4/10 Breakfast
  • 567 reviews 4.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.