Mantra Lorne 4 stars

Customer review rating (ALL Rating) 4.3/5 3,610 reviews

Mantra Lorne - Image 1
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Mountjoy Parade, 3232 LORNE, Australia

Description

Hotel extras

  • Relax in our indoor heated Mineral pool and male & female steam rooms.

  • Mantra Lorne is situated right on the famous Great Ocean Road

  • Have a game of golf at the 18 hole putting green and granted access to the Lorne Bowls Club.

  • Have a competitive, or leisurely swing at any of our 4 tennis courts

  • Our reception desk operates 24 hours for the convenience of our guests

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Lorne

Mountjoy Parade
3232 LORNE
Australia

GPS:-38.536873, 143.976076

Telephone
Fax +61 3 5289 1185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE LARDER

Pull up a chair at The Larder, where coastal flavours meet hearty favourites. Enjoy breakfast or dinner in a bright summer space or by the fire in winter. From fresh seafood and steaks to pasta and vegetarian dishes, there s something for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,610 reviews

Customer review rating 2.0/5

Nadya H. Couples - Confirmed reviews ALL

Dear Nadya, Thank you for taking the time to share such thoughtful feedback. I’m very pleased to hear that you found our team lovely and that the anniversary gift added a special touch to your stay; the team will appreciate your kind words. I’m truly sorry, however, that several aspects of your visit fell short of expectations. The dated feel of the room, the unexpected building works and, most concerning, cigarette smoke entering through the bathroom vent are all issues that should not have impacted your stay. You absolutely should have been informed of any works in advance, and the smoke intrusion is unacceptable. I’ve raised this with our maintenance and housekeeping teams so we can address the source and prevent this from happening again. I understand why these disruptions affected your overall experience, even if you were out for much of your stay. Your feedback is important, and it helps us improve both our communication and the comfort of our rooms. Thank you again for sharing your experience so openly. I hope we have the opportunity to welcome you back in the future for a stay that reflects the high standard we aim to deliver. Kind regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 4.5/5

Rick O. Families - Confirmed reviews ALL

Dear Rick, Thank you for your feedback. I’m pleased to hear you enjoyed our great location during the lifesaving carnival; it’s always a vibrant time to be in Lorne. I’m sorry to learn there was confusion at check‑in when your daughter arrived ahead of you. Even with advance notice, we should have handled that more smoothly, and I apologise if this caused any inconvenience. I’ll follow up with the team to ensure such details are properly noted and actioned. Thank you again for taking the time to share your experience. We hope to welcome you and your family back for a more seamless stay. Kind regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 4.0/5

Julie G. Couples - Confirmed reviews ALL

Dear Julie, Thank you for sharing your thoughtful feedback. I’m delighted to hear that you enjoyed your stay, especially the variety in our buffet breakfast, the peaceful winter atmosphere, and the heated pool and spa. It’s also great to know the microwave in your Resort room added convenience during your visit. I appreciate your comments regarding the rooms starting to feel a little tired and the difficulty of stepping into a bath to use the shower, particularly for elderly guests. Accessibility and comfort are important to us, and feedback like yours helps guide our ongoing improvement plans. Thank you again for taking the time to share your experience. We hope to welcome you back to Mantra Lorne for another relaxing stay. Kind regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 4.0/5

Gaye V. T. Couples - Confirmed reviews ALL

Dear Gaye, Thank you for your lovely feedback. I’m delighted to hear that you enjoyed our excellent location and found your stay relaxing and pleasant. It’s always wonderful to know when guests can unwind and make the most of their time with us. We look forward to welcoming you back to Mantra Lorne for another peaceful getaway. Kind regards, Edwin Erftemeyer General Manager Mantra Lorne

Customer review rating 3.0/5

Patrick H. Couples - Confirmed reviews ALL

Dear Patrick, Thank you for sharing your feedback. I’m pleased to hear that you enjoyed our breakfast; the team will be delighted to know it continues to be a highlight. I’m sorry, however, that the room felt a little tired and that you experienced issues with both the lukewarm bath water and the shutters coming off their rail. These are not the standards we aim to deliver, and I appreciate you bringing them to my attention. I’ve passed your comments on to our maintenance team so we can address these concerns promptly. Thank you again for taking the time to let us know about your stay. I hope we have the opportunity to welcome you back for a more seamless and comfortable visit. Kind regards, Edwin Erftemeyer General Manager Mantra Lorne

Other web-users rate our hotel

  • 1,739 reviews 9.5/10 Location
  • 2,486 reviews 5.9/10 Room
  • 1,529 reviews 8.6/10 Service
  • 17 reviews 5.8/10 WiFi
  • 858 reviews 8.9/10 Breakfast
  • 835 reviews 5.7/10 Comfort
  • 787 reviews 3.9/10 Cleanliness

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