Mantra Lorne

Staff were lovely. It would be good to have an extra mirror outside of the bathroom.

All staff were extremely helpful. The facilities such as the tennis courts, lawn bowls and swimming pool were great! Rooms were nice, nothing too fancy.

Always a pleasure to stay here. The staff are fantastic and the location on the water is just great!

The customer service was outstanding, however our room was dirty. It was apparent that glass in the bathroom had not been cleaned nor the floor mopped/vacuumed. My wife cut her hand on a small piece of broken glass that was in the carpet. Then the battery went flat in the smoke detector at 3AM, letting of a beep every 5 minutes and waking our 20 month old. The saving grace was the staff willing to rectify these issues immediately and without fuss.

From the bottle of complimentary bottle of wine on arrival, to the careful attention paid to the preferences, I had requested for the room location. We were well set up for the delightful stay we enjoyed. The beach was practically on our door step, we sipped coffee on the balcony whilst listening to the waves. Good food and shops to browse are accessible without needing to take the car from where you parked it at the Mantra. Accommodating our later checkout, was a great way to conclude, our all too brief stay.

Nice to get away in covid times but quite a tired and sadly presented venue

Perfect location to stay in Lorne, walking distance to restaurants/shops etc or as a base for day trips on the coast. Plenty of reasons to also just stay at the mantra as well with tennis, pool gym etc.

Our room was very dated, the roller blinds were filthy with squashed insects on them. The location of the resort was great

Great hotel, friendly staff will definitely stay again.

One night stay in a one bed room. Would have stayed longer but weather wasn’t great. Pool needs some nice sun lounges

Breakfast was the only thing that let down the experience. As a hospo worker I appreciate the covid safe measures. Lining up at the bar contradicts all you are doing though. Good very average at best. Shame as the accomodation etc was great. I was also over charged on my accomodation when I booked. Was a nightmare trying to sort out so in the end I accepted a room upgrade but still don’t think it was worth the $70 I was over charged! Check your bank statements when you book and screen shot how much it says.

We stayed over on the night of 6th of April 2021. The cleanliness of the room was well below acceptable standards. The fridge had old scraps of food, the bathroom washbasin had a brown stain on its side (which easily wiped away), and the balcony had not been cleaned at all - many areas were covered in bird droppings and there were clumps of debris. Positives: the room was spacious and the setting was generally nice. The location is excellent.

Received a very warm welcome as an Accor Platinum member. Great location, comfy rooms and very friendly staff. William Ng from the hotel gave us a call the day before to make sure that our stay was as perfect as possible on arrival.

Excellent Mantra complex with plenty to do like tennis, mini golf, croquet and indoor heated swimming pool. Right on the beach and in the centre of town. Exceptional service, clean and well maintained apartments. A short drive to many tourist destinations.

Mantra staff work hard to make sure you enjoy your break in Lorne. Breakfast is exceptional and facilities well organised (tennis, pool and spa). Beach is on the doorstep and Lorne shops an easy walk for coffee and snacks