Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 10,027 reviews

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Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 SYDNEY, Australia

Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Telephone
Fax +61 2 8388 8868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  10,027 reviews

TripAdvisor Rating  4.4/5  3,066 reviews

Certificate of excellence 2025

Lovely New Year stay

TripAdvisor rating 4.0/5

kwagmeister TripAdvisor review

My husband and I arrived early in the morning from a 17 hour flight to this nice property. Check in was quick and we have learned over the years that if you are flying overnight it is well worth booking your room or suite from that night prior. When you arrive your room will have been turned down and you can then arrive to a rest and shower before beginning your vacation. So that is what we again did and we were very happy to arrive to our junior suite overlooking the harbor - ready with no delay. We also had the club floor included and that view is beautiful - and the daily food and beverage presentations were just right for us. The offerings in the morning were more than plenty and we also enjoyed the evening cocktail hour and hors d’oeuvres. This is a busy hotel and as we stayed over the New Year holiday it was very busy. We never felt rushed and service was professional and very attentive. The hotel is very well situated just steps from the harbor walk and offers beautiful views as well as proximity. It was not as close to the shopping we enjoyed or the opera house but those areas were still easy to reach. This hotel is a nice choice and for our first ever visit to Sydney was a great one.

More Holiday Inn Express than Sofitel.

TripAdvisor rating 3.0/5

Jocelyn P TripAdvisor review

We booked an upgraded corner room and were very disappointed with the view we got of some cranes and a building under construction. We had been travelling from Canada (24 hours on 2 flights and 16 hours of time change) so we did not have the strength to go back to the front desk and demand another room but we truly felt scammed as the room had nothing to do with the pictures on the website This tainted our whole experience and this by far the worst Sofitel hotel we have stayed at. The pool area was also very crowed with no loungers available and a lot of kids running around yelling and just being kids. We were supposed to come back here in a couple of weeks, needless to say we have cancelled our reservation and will stay somewhere else.

Bonjour Jocelyn P, Thank you for reviewing your stay and for sharing your feedback. We appreciate your business and apologize for the inconveniences. Regards, Robert Gauer Hotel Manager

Customer review rating 4.5/5

S P. Couples - Confirmed reviews ALL

Upgrade was much appreciated very nice room overlooking darling harbour. Great shower and club was really nice as well. Really enjoyed the restaurant steak was cooked perfectly. Staff very polite and helpful in all areas.

Bonjour Ms. P., Thank you for sharing your positive experience. We are delighted that you enjoyed your upgraded room, the dining options, and the service provided by our staff. Your feedback is greatly appreciated. Sofitel Sydney Darling Harbour

Customer review rating 4.0/5

Noelle O. Couples - Confirmed reviews ALL

Amazing stay over new year. Would have been 10 out of 10 but disappointing check out experience. We left 6pm and even if we had booked late checkout would have got chucked out at 4pm without option for shower/change/pool access. Even worse we had to pay for WiFi access to confirm transfer details.

Bonjour Ms. O., Thank you for your kind words regarding your stay. We are pleased to hear you enjoyed our location and accommodations. I apologize for any inconvenience you experienced with the late check-out policy and WiFi charges. Your feedback is valuable to us, and we will take it into consideration for future improvements. Sofitel Sydney Darling Harbour

Customer review rating 4.5/5

Richard P. Couples - Confirmed reviews ALL

Checkout automatic box was great

Bonjour Mr. P., Thank you for your kind feedback regarding our comfortable location and the convenience of our automatic checkout. We appreciate your positive remarks. Sofitel Sydney Darling Harbour

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Other web-users rate our hotel

  • 2,647 reviews 9.4/10 Location
  • 4,731 reviews 8/10 Room
  • 5,161 reviews 7.8/10 Service
  • 35 reviews 8/10 WiFi
  • 1,224 reviews 8.8/10 Vibe
  • 1,046 reviews 7.7/10 Cleanliness
  • 1,014 reviews 7.7/10 Breakfast
  • 793 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.