ibis Styles London Heathrow Airport

ibis Styles London Heathrow Airport 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 730 comentários

Ver em um mapa

Extras do hotel

  • 153 creatively decorated bedroom's available

  • An ALLSAFE Clifton certified hotel

  • Westcombe restaurant serves a choice of bistro cuisine

  • Testes PCR da Covid-19 da Bio-Grad Diagnostics no local. Aberto 14h15-18h15, 7 dias/semana

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Localização do hotel

ibis Styles London Heathrow Airport

272 Bath Road, Harlington, HEATHROW
UB3 5AY LONDRES
Reino Unido

GPS:51.481458, -0.448434

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

WESTCOMBE RESTAURANT

O restaurante Westcombe oferece uma série de pratos asiáticos do mundo todo em um ambiente acolhedor e relaxante.

Nossas acomodações

Todos os 140 quartos têm ar condicionado, equipamentos para chá e café, secador, WIFI grátis e Sweet Bed by ibis Styles, projetada, testada e aperfeiçoada para oferecer o melhor sono possível. Todos os 140 quartos têm ar condicionado, equipamentos para chá e café, secador, WIFI grátis e Sweet Bed by ibis Styles, projetada, testada e aperfeiçoada para oferecer o melhor sono possível.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  730 comentários

Classificação no TripAdvisor  4.0/5  1.141 comentários

Rude and inefficient receptionists

Classificação TripAdvisor 2.0/5

abmillan Negócios - Avaliação certificada TripAdvisor

On arrival to the hotel I wasn’t even greeted, just asked “name” by the receptionist. Then he proceeded to look for my reservation and just got the card machine out and rudely pointed with his finger to it, not a single word to say what he wanted. I made the payment and he just handed me the card receipt and the key, again, not a single word came out of his mouth. When I got to my room, I needed some extra pillows (which I always request at the time of booking), so I called the reception but no one picked up for over 5 minutes, so I gave up and walked down to the front desk, to find that the previously mute receptionist was having a great time laughing with his colleague. When I confronted him with the fact that I had been calling for over 5 minutes, he didn’t even apologise or pretend to care and just said they were very busy. I finally went to my room to sleep hoping I got a better receptionist at check out. Wishful thinking! Although a different one, the one that did the check out was as rude as the one I had for check in, so it must be the general rule for this.

Dear Mr. Millan, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the guest experience provided to our guests. You brought to our attention that during your recent stay, we fell short of meeting your expectations, Please accept sincere apologies for the team’s shortcomings. Please be assured that we will share your Feedback with the Hotel Team, to ensure that we are always providing the highest standard of Service.. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. Kind Regards Desmond Fernandes Front of House Manager Ibis Styles London Heathrow Hotel

Pretty awful

Classificação TripAdvisor 1.0/5

mhewetson13 Família - Avaliação certificada TripAdvisor

I am not sure what I expected from this budget airport hotel but it was something rather better. The room was very ‘compact’ to the point of being claustrophobic and extremely warm. If the mattress had been made out of granite it would have been more comfortable. If there had of been enough floor space I would have preferred to sleep on that as it would have been softer than my mattress. I turned on the air com to reduce the room temperature only for it to sound like an old milk float rattling along in the early hours. The real highlight was the smoke alarm that was position exactly above the bed, at head height, which sent out a very bright white light every few seconds. It was almost as if this room had been designed for the worse nights sleep of your life. Luckily the restaurant was closed (no warning, obvs) so that at least saved me from a dreading dinning experience. On a positive note the hotel was right next to a petrol station that have a good selection of wine and crisps

Do not stay in here

Classificação TripAdvisor 1.0/5

355zarag Couples - Avaliação certificada TripAdvisor

We stayed here because we missed our connecting flight. I do not recommend this hotel. Very dirty. the first room proudly they gave us for $200 there were lots of hair in the bed and under the sheet. Rooms smell, hallways smell. And the breakfast is very bad. doesn't worth 200 at all.

Good value for money

Classificação TripAdvisor 5.0/5

uche23 Solo travel - Avaliação certificada TripAdvisor

My day stay worked out really well. The staff are helpful. Rooms are clean and check in/out was easy. The Hopper does not service this hotel but the 423 bus to terminal 5 for £1.65 is a 3min walk away in front of Three Magpies pub.

Hotel and rooms were good but other things questionable!

Classificação TripAdvisor 4.0/5

pedromQ5577AA Família - Avaliação certificada TripAdvisor

Last minute booking for two twin rooms both of which were very comfortable. Close to airport (4 minutes by cab). Would stay again. On the negative side! On check in they processed my payment. Apparently the girl who did it was off by 50p but I didn't notice until later that the hotel had tried to ring through a second payment on my card for, yes, 50p!! It was declined! The next morning on check-out they insisted that I pay the 50p!! WTF! Surely they could see fit to just let it go? After all, it was their error. Anyway I gave them a £10 note and got a bunch of loose change back; ridiculous! The other thing that ticked me off was I asked them to call a taxi to take the four of us to Terminal 2. Turns out they have their guy waiting outside for just such an occasion. I asked him how much. He did the classic sucking in of air through his teeth (I'm not making it up) and said £25 maybe £30!!! It is a 4 minute drive that he has done a million times and he goes through the bogus routine of being only able to estimate it and that estimate was double what it should be!! Bear in mind just the previous night we hailed a black cab from Terminal 2 to the hotel so we knew exactly what it should cost (the metre on that cab got to £13.85 I think); I showed him the bill from the previous night and he agreed on £15. Total scam operating there so make your own taxi arrangements!! One last comment. The restaurant there is basic but it had a couple of Indian dishes listed on the menu. We ordered two dishes but they were very obviously extremely watered down; very liquid and nearly no flavour. We were hungry so we ate it but someone obviously had added a load of water to it to make it go further!!

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.396 comentários 9/10 Localização
  • 1.664 comentários 6.8/10 Quarto
  • 1.313 comentários 7.9/10 Serviço
  • 52 comentários 6.5/10 Wifi
  • 822 comentários 6.8/10 Limpeza
  • 316 comentários 6.3/10 Café da manhã

Com a tecnologia Trustyou

Todos os nossos hotéis em LONDRES