Classificação clientes Avis 4.5/5 10.857 comentários
Hotel ALLSAFE. Aprovado
An ALLSAFE Clifton Environmental certified hotel
Indoor heated pool, sauna and fitness centre
Meeting rooms with top-quality facilities
Easy access to central London by rail or tube
20-minute drive from Heathrow Airport
Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.
Great West Road
E-mail de contato :H6995@accor.com
Check-in a partir das 14h00
Check out até as 12h00
Nosso menu é inspirado pelos sabores do mundo, com opções de pratos regionais especialmente selecionados. Esteja você querendo um hambúrguer britânico ou um salmão missô japonês, teremos algo para saciar o seu apetite.
Check-in a partir das - Check out até as
Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local para viver, perfeito para todas as suas necessidades.
Quarto executivo Premium com Cama Queen Size
Quarto Superior Premium com cama queen size e 2 sofás-camas conversíveis
Quarto Superior Premium com cama queen size e sofá-cama conversível
Quarto Superior Premium com 2 camas de solteiro
Número de salas de reuniões: 7
Tamanho máximo: 112 m²
Capacidade máxima: 60 pessoas
Capacidade máxima para banquete: 64 pessoas
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Always a Fantastic Stay!
StoneTaylorFamily 06/10/2021 Avaliação certificada TripAdvisor
Novotel Brentford is a London secret gem. It's an affordable 4* hotel that feels like a mini spa break. The rooms are spacious, pristine and modern. The pool is fabulous, the restaurant is great. Kids and dogs are welcome and there are plenty but all are well behaved and it's obvious that everyone who stays here, young, old and furry alike enjoy their stay. It's our go-to London base for weekends and half term trips away. We've stayed many times and will continue to do so. We can't recommend it enough.
This hotel is not the same since Brexit & COVID…
Barbara S 12/09/2021 Avaliação certificada TripAdvisor
Before everything I stayed many nights at this hotel and was always confident: great rooms, reliable service. So my disappointment was all the greater this time: worst aspect was the cleaning of the rooms. I stayed 4 nights and my room was untouched during my entire stay - this means the garbage bins not emptied, the bathroom not cleaned, the toilets not brushed (not a single brush available). I had to request new towels which were handed out to me from a distance. It’s obvious the hotel is suffering from lack of personnel (thanks to Brexit). There should have been a notice in the room acknowledging the lack of room maintenance. The hotel seemed quite full with families every where! This also meant that there were no slots available at the swimming pool - and you had to write down your name on a piece of paper the night before when you wanted to have breakfast (at a fixed time). Globally I found the service was overwhelmed and not that friendly. Nonetheless I’ll probably give this hotel another chance when/if life reverts back to some kind of normality
Good rooms and hotel has a decent gym and pool
spha10uk Business - 12/09/2021 Avaliação certificada TripAdvisor
Overall a good stay, there is a gym and pool which helps if you are away on business. Close proximity to where I was working and the room & breakfast were pretty good. Only reason I did not give it a 5 was due to issues related to check out. Both Check In and Check Out process could be improved.
Worst Hotel Stay Ever!!!
CarolineMarshall 10/09/2021 Avaliação certificada TripAdvisor
One night stay at Brentford! Jaguar XF wheels damaged on way into underground car park due to size of car park. Pool not available. Room looked nice. When retired to bed - most uncomfortable mattress ever. Had to lie horizontally across the bed and still did not sleep well. When informed reception at check out was told we should have come to reception to change rooms! Have then been charged twice for the room and am still awaiting payment back to account. They took it out immediately but amazingly it takes 2-3 days to return!!!! Will absolutely not be booking here again!
samanthawH2772NK 08/09/2021 Avaliação certificada TripAdvisor
Stayed for 2 nights but no water in the fridge, towels weren’t changed, which we weren’t told about. Pool wasn’t clean and smelt, swimming lessons taking place which we found bizarre but this meant you couldn’t relax in there as it was uncomfortable with parents watching their children
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