ibis budget Londres Hounslow

A warm welcome from friendly staff. Very clean room with nice shower and comfortable bed. Fast, steady wifi and breakfast available if required. I always stay here to recover from a long flight landing at Heathrow as it’s so convenient. The staff try to accomodate early check in but this adds a quite large cost. Can be a plus if your flight gets in very early in the morning. There will be airplane noise so worth asking for a room on the quieter side.

It's an Ibis Budget. There are pictures of the rooms on the website and on Tripadvisor. Why then are so many guests surprised at their style and size? Mine was clean, the bed was comfortable, the staff were friendly. Ease of access to Heathrow and affordable rates make it a winner.

Awful hotel. Rooms tiny, not enough room to swing a cat and the shower is practically in the room so no chance of privacy if your staying with a family. The bed was horrendous, booked a room for 3 adults and it consisted of a double bed with a bunk bed so small my son could barely move and trying to climb it was horrendous, a total health and safety risk and accident just waiting to happen. The room had no air and a small window we could not open. I can only imagine this is what prison feels like, actually I’m sure it’s probably nicer in a prison cell. The lady on reception was incredibly rude on check in too. Please avoid.shocking.

Very disappointed from my recent stay. I had a booking for my family which was booked well in advance. My booking included 2 adults and a kid 9yrs old. But ended up bringing younger as well who is 5yrs old and she sleeps with her mom (bed shared). Just to note: Accor policy also says any kid below 18 stays / eats free with a paid parent. However on the day of arrival it was around 8:30pm in the night. But to our surprise, the hotel staff (two ladies on 29th Sep night) shocked us saying they CANNOT allow us. It was late in the night and I had come by train >3hrs travel from west of England. I was very specific in explaining that my younger daughter shares bed and hence its immaterial. We were very disappointed and the way they responded was very rude and there was no courtesy at all. But after being adamant for a while, they offered me book another room. Having no other choice, I ended up purchasing another room on the spot for much higher rate even though we ended up being in just one. Rooms were small, but the bed & AC was okay. One of the bathrooms was smelly. They clearly misused my situation to their benefit and double charged me!. I diligently sent an email to Accor but to my surprise their response was that they will forward the complaint to respective hotel for a response!, which is again ridiculous!

Spent one night here. Brought my car, only £6 to park for 24 hours which is a bargain. Room is a bit like a hospital room unfortunately but the shower was fab. Breakfast was continental but still varied. Staff were outstanding, very friendly and chatty.