ibis London Heathrow Airport

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ibis London Heathrow Airport 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 1.734 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • An ALLSAFE Bureau Veritas certified hotel

  • Hoppa Bus shuttle service can take hotel guests to and from the airport

  • Less then 45 minutes from nearest underground to central London or a short drive to Thorp Park

  • Full service in-house Restaurant & Bar

  • On-site paid parking

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis London Heathrow Airport

112 Bath Rd, Hayes, Middlesex, London Heathrow Airport
UB3 5AL LONDRES
Reino Unido

  • HOTEL HOPPA:  H6, H56 TERMINAL

  • LONDON HEATHROW AIRPORT:  140-111-105-285 HEATHROW CENTRAL BUS STATION

  • HATTON CROSS TUBE:  Picadilly Hatton Cross

  • PICADILLY LINE:  PICADILLY LINE HEATHROW 123

  • HEATHROW EXPRESS:  HEATHROW EXPRESS HEATHROW T2&3

  • De avião

    LONDON CITY AIRPORT A 30 km / 18,75 milhas

  • De avião

    LONDON HEATHROW A 1,61 km / 1 milhas - Transporte pagamento

  • De avião

    LONDON LUTON A 45 km / 28,13 milhas

  • De carro

    M3 JUNCTION 3 A 4,83 km / 3 milhas

  • De carro

    M4 JUNCTION 4 A 1,61 km / 1 milhas

  • De trem

    HAYES AND HARLINGTON A 1 km / 0,63 milhas

  • De trem

    HEATHROW EXPRESS TERMINAL 3 A 0,5 km / 0,31 milhas

  • De trem

    ST PANCRAS INTERNATIONAL A 48,28 km / 30 milhas

GPS:51.480789, -0.430683

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Traslado
  • Restaurante
  • Wi-Fi
  • Café da manhã
  • Bar

FOGG'S KITCHEN & BAR

O restaurante Fogg's oferece os sabores favoritos dos quatro cantos do mundo para você desfrutar. O local perfeito para quem viaja sozinho ou com amigos ou colegas.

Nossas acomodações

Convidativo, moderno e aconchegante, com uma cama confortável e um banheiro funcional. O quarto do Ibis possui tudo o que você precisa para uma estadia agradável.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
ibis London Heathrow Airport

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.2/5  1.734 comentários

Classificação no TripAdvisor  3.5/5  5.606 comentários

Overnight stay

Classificação TripAdvisor 4.0/5

merialmcglone Avaliação certificada TripAdvisor

Check -in was quick and efficient, staff were polite and helpful. Rooms are small but clean, bed comfortable, so suited our needs. Bathroom compact. Food reasonable. Overall good value for money and would definitely use the IBIS again.

Grim

Classificação TripAdvisor 1.0/5

orlamcdermott Avaliação certificada TripAdvisor

If you're staying in Heathrow area, there's a good few hotels all in a row. None in particular are any more convenient than the other. Regular and reliable buses serve them all. I picked this Ibis as they're usually clean & dependable. This was not. Our first room wasn't prepared for our stay, and when I went to pull out the bed, there was old visibly dirty linen bunched up on the mattress. I went to reception who seemed unwilling at the start to attend to the issue. But they moved us to another room. This had clean bed linen, but there was a spectacular vomit stain on the carpet. The bathroom was spotless, but the overall state of the bedroom was poor. Stains on the soft furnishings & visible dirt on the carpet. I'd avoid.

I do apologize for not meeting your expectations this time, rest assured I have shared your feedback with our management team. I truly believe this is not our usual high standard service and it was a one-time event. I hope in the future you will give us a chance to prove you otherwise. Kind Regards, Zoltan Kovacs Assistant Manager

Good value

Classificação TripAdvisor 4.0/5

gusibarra Negócios - Avaliação certificada TripAdvisor

Booking was really easy, checking in was quick and easy, checking out quick and easy too. Room comfortable enough for the price, hotel clean and staff pleasant. Reception staff are friendly but gave me the impression they couldn't really help much. i didn't need any help myself, but observe when someone needed something, it didn't seem they had the resources or the way to help, not necessarlly the willingness to help, but the tools to be able to. Housekeeping tried to enter my room when I left the do not distub sign on the door. Apart from that, no issues at all.

Dear gusibarra, Thank you for your stay at the Ibis London Heathrow. It is with great pleasure to read that you had a nice stay, I have shared your feedback with our housekeeping team and rest assured we will use this to coach our teams and prevent such occurrences in the future. I hope we can welcome you back with us in the near future. Kind Regards, Zoltan Kovacs Assistant Manager

Good as ever

Classificação TripAdvisor 5.0/5

robinfletcher47572 Avaliação certificada TripAdvisor

Good stay once again. A change of room easily arranged as the original did not meet my needs. Cannot fault this hotel and its staff. Thoroughly recommended as a good place to stay in the area and value for money.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Diana Ionescu Front of House Manager Ibis London Heathrow Airport

Great priced hotel

Classificação TripAdvisor 5.0/5

Safari40395840062 Avaliação certificada TripAdvisor

Greeting was very pleasant, lovely staff, nice clean well presented reception. Room clean and comfortable - if a bit small. Breakfast only average, not a huge choice. As a smoker - love the smoking area. All in all a very nice time.

Middle of everywhere

Classificação TripAdvisor 5.0/5

hitesh s Avaliação certificada TripAdvisor

Only thing they need is 43in TV and a folding bed to to limited space the TV has to be android so we can stream from our phone Netflix otherwise not bad price wise lots of groups turned up ordered Indian food which was excellent

Not worth staying at unless there's nowhere else....

Classificação TripAdvisor 2.0/5

P61SJmb Avaliação certificada TripAdvisor

Terrible check in. Some at front desk were helpful,and some had an "attitude problem." Long and disorganized wait to check in. Two of us were staying in the room, but front desk would only give us one key and said to share it. Poorly designed and laid out hotel. Dining & bar area understaffed, but at least the employees there really tried to help and did a very good job. My wife & I were traveling with a few other friends, and would never have booked this hotel... one of our group did. There are other much better hotels all along the road where this hotel was, so those are the ones to stay at. I'm sure they are not much more in cost. We only needed this for convenience of flying out of Heathrow the next day. Thankfully we only had to endure this place for one night.

Heathrow Weekend

Classificação TripAdvisor 5.0/5

Trevor G Avaliação certificada TripAdvisor

Came down to visit Heathrow for the weekend, booked this hotel as it's the one I always stay at, friendly staff allocated me a room exactly as I wanted it, were always happy to help at all times, even wit the most mundane queries.

Very good hotel

Classificação TripAdvisor 5.0/5

Maps763339 Avaliação certificada TripAdvisor

Very clean rooms, good beds and clean bath room. Our room was very quiet. The breakfast was excellent. We certainly should come back if we should have to take a flight at the airport of London Heathrow.

Mouldy smell in double bedroom

Classificação TripAdvisor 3.0/5

Su B Avaliação certificada TripAdvisor

Mouldy smell in double bedroom. Nice tub in twin bedroom. Noisy reception room. Hoppa bus arrived promptly on time but took 20-30 minutes to arrive to or from Terminal 5 Heathrow. Many people not wearing masks including staff.

Excellent Stay

Classificação TripAdvisor 5.0/5

jamiehamilton97 Negócios - Avaliação certificada TripAdvisor

Excellent stay as always. Staff always welcome…. Darius and the housekeeping staff in particular are always friendly and on hand to help if you need anything. Room is comfortable, with everything you need. Bar has a good selection of food and drink.

Re Hotel

Classificação TripAdvisor 5.0/5

michaelpH9271DM Avaliação certificada TripAdvisor

An excellant Hotel to stay the staff are really helpfull & friendly I asked for specific room & got it over looking the runway being a Plane spotter. They were very Covid safe making sure I had geled my hands, infact I felt very safe

Great Transit and Stopover Hotel

Classificação TripAdvisor 4.0/5

Adventure49492582283 Negócios - Avaliação certificada TripAdvisor

A great hotel with fantastic staff who were very concise and professional with their approach to COVID 19. I was very impressed at this. A great transit hotel in between trips as part of what is a complex business trip

Dear Adventure49492582283 We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. we look forward to welcome you again at Ibis London Heathrow.

Staff are 10/10

Classificação TripAdvisor 5.0/5

shannonhay Negócios - Avaliação certificada TripAdvisor

I stay here quite regularly for work and I have to say the staff for me make this hotel what it is. They are always so welcoming and go above and beyond to make your stay pleasant. Great covid measures in place, a safe place to stay.

Dear Shannonhay I am pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Once again thank you for the feedback and I look forward to welcome you soon again at Ibis London Heathrow.

Fantastic customer service

Classificação TripAdvisor 5.0/5

Curiosity62241183968 Negócios - Avaliação certificada TripAdvisor

During the covid 19 pandemic stayed at the Heathrow Ibis hotel, on arrival was warmly greeted by Maria and her team. Room service for dinner but again staff very helpful and adjusted my meal due to dietary requirements ! A big thank you to reception for the late check out and wonderful customer service !

Dear Curiosity62241183968 Thank you so much for your feedback following your recent experience with us. We are delighted to read you enjoyed your stay and thank you for the personal mention for Maria. I will be sure to share your feedback with all the team. We hope we will welcome you again in the near future.

Hotel ok but

Classificação TripAdvisor 2.0/5

rwdr32 Avaliação certificada TripAdvisor

I had a room booked for 15 nights paid up front, unfortunately for me my flight was brought forwards and Ibis wouldn’t refund my money just a voucher which I can’t use, as I won’t be returning to the uk in the near future. I was still there for 7 nights, so I wasn’t looking to cancel the 15 nights, but as I had a few flights cancelled I couldn’t afford to not take the revised flight. Disappointing from Ibis. Otherwise staff where great. Don’t pay up front.!!!

Dear Mr Davis I am very sorry to read your review, I understand you felt upset at not being able to receive a refund, I would like to take this opportunity to present some facts with regard to your booking. Your reservation was made on 12th November when this pandemic was in full swing, you had a choice at this time of booking a pre paid cheaper rate or a fully flexible rate, you chose the pre-paid option. When you arrived and explained the situation to us we agreed that instead of losing any money you could use your payment as a credit so that you could charge food & drinks to your bill, when you checked out we then gave you a voucher for the remaining amount so you could use this in the future, we were unable to give you a voucher for a hotel in Australia as this is outside our remit however we hoped you would use your voucher here in the UK with us. Whilst I understand we couldn't give you what you wanted I do believe we went out of our way to make sure you didn't lose all your money, for future I would recommend you book a flexible rate especially within the current pandemic. Kind Regards Jayne Riley General Manager

Improvement

Classificação TripAdvisor 4.0/5

anth0nym21 Avaliação certificada TripAdvisor

I must admit that previous accomodation was a desastre and I was pleasantly surprised to thd changes that were made in the meantime. Food was average, service was very much on the up and so all I can say is that I will stay there again.

Dear anth0nym21 Thank you for taking the time to share you feedback. I hope we will welcome you again soon. Kind Regards Jayne & Team

Comfortable stay

Classificação TripAdvisor 5.0/5

LizinKL Avaliação certificada TripAdvisor

Good location as easy to reach by public transport and can get to the airport without using the expensive airport bus. Clean comfortable room, and well sound proofed from airport noise. Nice bed and good shower.

Dear LizinKL Thank you very much for taking the time to share your feedback of our hotel & team. I am pleased to read you enjoyed your experience with us and I hope we will welcome you again in the near future. Many Thanks Jayne Riley General Manager

My trip to London

Classificação TripAdvisor 5.0/5

iain w Avaliação certificada TripAdvisor

My stay at this new hotel was excellent.The staff were fantastic,room was lovely and quiet.(next to Heathrow,never heard one single aircraft,during my whole stay).would definitely stay there again,however there was a few minor points,but due to it being a brand new hotel,you expect a few hiccups.The water was cool instead of hot,and there was nowhere to leave your luggage,after checking out.Apart from these minor points,an excellent hotel.

Dear Iain Thank you for taking the time to share your review, as much as i would love to take the credit i think you have mistakenly reviewed our hotel instead of another as we are not brand new, I suspect you stayed at Ibis Styles Heathrow. Next time give us a try though! Thanks Jayne Riley General Manager

Great value stay.

Classificação TripAdvisor 5.0/5

My8s Avaliação certificada TripAdvisor

As I am a single traveller it is great to find a room priced reasonablu with no single supplement. I have stayed here several times whilst flying in & out of Heathrow and would not stay anywhere else. Excellent service from reception. Spotless rooms, fantastic buffet breakfast & friendly bar & restaurant.

Dear Resort23349145134, Thank you very much for sharing your feedback following your recent visit to us, we are pleased to read you have enjoyed your stay and we look forward to welcoming you again soon. Kind Regards Sergio Rojo Assistant General Manager

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