Great property. Brand new, good location even if it is zone 3. Things I didn’t like, the a/c is a joke the number of times it freaked out had me going crazy. I would wake up at 3am because it went crazy and made the room super hot or super cold. The rooms also are not very insulated so noise will carry

Good points: - value for money; good size room at a reasonable price. Quite stylish with some nice attention to detail such as the option of juicing your own oranges for breakfast. Bad points - communication with some staff was challenging due to a lack of fluency in English - theirs not mine! Restaurant meal was poor and although my complaint was speedily responded to by the Manager his offer of a memorable meal at a future booking was not what I wanted. The extremely disappointing meal I had already had being quite memorable enough!

We spent two nights as family. It is a descent hotel, location is good. Staff is kind and helpful. We did not have any problem. My only criticism would be about breakfast and lights in the room. Breakfast was not bad but it was too simple and plain. Light in the room was not sufficient.

check in was done by a very not nice woman,very unkind and doesn't fit to work with people! Breakfast was okay but was very busy and not enough man power to serve,to refill the buffet,and to clean table s

Lovely staff. Great movie decor. Clean and comfortable rooms. Spotless bathroom. All necessities eg tea/coffee, hairdryer etc. Great location for Ealing Broadway. Lovely continental breakfast and a lovely bar. Would definitely stay again.

On the plus side the rooms are really nice and the cleaning staff do an excellent job. However, the experience for reception is poor. Even if you check in on-line you still have to wait for the reception staff who double up as kitchen or bar staff to wait your turn. The process of checking in at the hotel is extremely slow and involves the staff going to the back of the hotel several times before they are able to give you keys that work. On one occasion neither of my key cards would open the front door (the revolving doors were out of use). i was then told by a receptionist (with a bad attitude) that my keys would work on my room door. Well they did not work and I had another 10 minute delay getting into my room while waiting for somebody else to serve me and then go out to the back office twice to get the cards (re-magnetised) along with a lecture about keeping my cards next to my phone (something that I never do) On the plus side Ealing is a nice town and very easy access to central London. I regularly stay here as the positives outweigh the negatives, but I try to keep any exchanges with reception staff to a minimum.

it was a nice new hotel , very good location access to mall , alot of restaurants near and 10 mins bus to metro station basic breakfast - also i think they should make the breakfast time at least 30 mins more form the current closing time (10AM weekdays)

Hotel is handy for London transport connections. It is modern and the room and shower are spacious. The air conditioning had a green light when switched off, which was very bright at night. Breakfast is continental - it would be more satisfying if there were some hot selections. Parking is a bit hit or miss - limited and charged. There is not really any close street parking. It is difficult to pick up or drop off with luggage - only one small area to pull off the road in front of the hotel. If another car has stopped then there is nowhere to go.

Pleasantly surprised What a great venue and team. Could be the best Ibis Styles to date. Good theme throughout alongside the film industry representation from carpets, lighting and fittings. Loved the welcoming coconut macaroons.

Generally happy with the hotel, following comments though: 1. Parking - it's shared with flats next door. Using wrong bay can result in fine. This was not mentioned on arrival and resulted in unexpected trip back to hotel from central London to move car. To give hotel staff their due - they did make every effort to get in touch and prevent parking officials from giving a ticket. 2. Lack of power/USB sockets in rooms.

Area is nice and pleasant. Losts of restaurants of different styles. (Italian, burgers, thai, Nepal, british... the hotel is good close enough to tube and busses. The whole experience is good. Recomended.

A very good overall experience at the hotel but the online booking website could do with some improvements! An why does the review have to be of at least 200 words before it can be accepted? Why? and several times why? to get past the minimum!!!

The reception is very simple and small. Very goood location, near city centre, many busses in front of hotel. The room and hotel are beautifully decorated. The breakfast is simply good ! There are no body location or hand crem.

This is a lovely new hotel, however, we arrived by car and it was quite difficult to park in the hotels garage. There is no driveway or place to park in front of the hotel. The entrance to the garage has a tiny sign and is located around the corner from the hotel. One must drive between the back gardens of two rows of homes along a narrow driveway to get to the entrance to the garage. A hotel staff member had to walk from the lobby to the entrance so we could find it. Once there it was well secured and the hotel was clean and lovely. We had a dog with us and he was very welcome. We enjoyed the included breakfast and easy access to ealing broadway station. Lots of shopping and restaurants near the hotel and some nice parks.

It was difficult to find the car park, finally drove into the CP and it was flooded to the extent of soaking up shoes. Reception into hotel was below average as well. Staff appear to be friendly but their level of professionalism is below expectation. The only good thing was hotel was clean and sleep was ok.