ibis Styles London Ealing 3,5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.188 comentários

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Descrição

Hotel ALLSAFE. Aprovado

Extras do hotel

  • ** Unique cinema - themed hotel with props and posters throughout. A very warm welcome !

  • We have introduced intensified hygiene & prevention measures to ensure your safety ALLSAFE

  • ** Ideal for summer, with plenty of green spaces for festivals. Ealing Comedy Festival, Blues.

  • ** Child-friendly hotel, with on-site * children's playground. Pets friendly with a supplement

  • We are Cashless. By decreasing cash transactions, we can effectively streamline our operation

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Nossas acomodações

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Localização do hotel

ibis Styles London Ealing

32-38 Uxbridge Road, Ealing, Ealing
W52BS LONDRES
Reino Unido

GPS:51.5127, -0.3122

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Propriedade 100% para não fumantes
  • Serviço de quartos

CAFE

Aberto do meio-dia às 22h o restaurante oferece uma seleção de pratos internacionais e refeições saudáveis. Temos o compromisso de servir pratos preparados com produtos locais e sazonais, com excelente serviço e custo-benefício.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.188 comentários

Classificação no TripAdvisor  4.0/5  296 comentários

Certificado de excelência 2023

Needless extra charges

Classificação TripAdvisor 3.0/5

865krishanl Avaliação certificada TripAdvisor

On arrival at 1.40pm we were told that check was 3pm. However the lady at reception told us that our room was ready so we though great we can check in early. The women then said there would be a £10 charge for early check in which we didn’t understand if the room was already ready why did we have to pay £10. If the room was ready why wait 1 hour and 20 minutes to check in. So even though the room was ready we still had to pay extra to go into the room. Originally we just wanted to have somewhere to leave our bags but the fact she said the room was ready for us but then still charged us to get it made no sense and was very confusing. She said it was an early check in charge but we didn’t want to check in early we only wanted the room cause she said it was ready so why pay £10 for a room that was already ready 🤷🏽‍♂️

Dear Guest, Thank you for bringing your concerns to our attention during your recent stay. We apologize for any confusion or inconvenience caused by this situation. We understand your frustration. It seems that there was a miscommunication between the receptionist and yourself regarding the timing of check-in. While you were informed that the check-in time was 3pm, the receptionist also mentioned that your room was already prepared and available for occupancy. Consequently, you were perplexed as to why you were asked to pay an additional £10 for early check-in when the room was ready before the designated check-in time. We appreciate your feedback, and we will take your comments into consideration to improve our services. Should you have any further questions or concerns, please do not hesitate to reach out to us. We value your patronage and hope to have the opportunity to welcome you back in the future under more favourable circumstances Best regards, Sylvie Gallon General Manager

A Decent Hotel in Ealing

Classificação TripAdvisor 4.0/5

Nishchay Negócios - Avaliação certificada TripAdvisor

Over All a decent Hotel, maintained and good location with accessibility to Underground, eateries, shopping etc. Few points the housekeeping can do better 1. For the entire stay floor of bathroom was never mopped / cleaned. The small cotton which comes out of socks was always there as an evidence. The stay was for 5 days and it was same through out. 2. Bottle of chemical forgotten in the bathroom only. This is fine a human error can happen. 3. On the beds the bedsheet was never creased out or even changed for 5 nights, the hair was always there, one day remote of TV was also left on the bed and on top the duvet was settled up. The only thing which was done was duvet was taken and tucked in on top of bedsheet and under the mattress. Basically a quickly job. 4. Tables were arranged properly. 5. Staff friendliness ok ok not very keen to go out of way stick to very much SOP only however Carlos is someone he does look at flexible ways to assist. Please do look for him if any assistance is required.,

Dear Nishchay, Thank you for taking the time to provide feedback on your recent stay with us at ibis Styles London Ealing. We are delighted to hear that overall, you found our hotel to be of decent quality and that it had great accessibility to nearby attractions. We strive to provide our guests with the best possible experience and we apologize that this was not the case for you. We are sorry if housekeeping was not up to standard - we will certainly use your comments as extra training for our team. At ibis Styles London Ealing, we value customer feedback and would like to thank you again for taking the time to share your experience with us. We hope you will consider staying with us again in future. Best regards, Sylvie Gallon General Manager

Ótimo custo benefício . Hotel novinho.

Classificação TripAdvisor 4.0/5

fernandamcosantos Família - Avaliação certificada TripAdvisor

Ótimo custo benefício! Hotel novo, quarto e banheiro espaçosos, chuveiro excelente. Ótima localização com a nova linha Elizabeth Line, facilidade para ir para vários pontos turísticos, de forma rápida e com poucas baldeações. Serviço de quarto ruim, sempre deixando de colocar toalha e até de arrumar a cama! Staff pequena e sem muita relevância. Mesmo assim vale a pena.

Querido convidado, Obrigado por sua avaliação. Tomamos nota dos seus comentários. Atenciosamente, Sylvie Gallon Director Geral

Muito bom

Classificação TripAdvisor 4.0/5

fsamanta F Romântica - Avaliação certificada TripAdvisor

Hotel muito bom. Boa limpeza, excelente atendimento, bom café da manhã. Decoração linda das áreas comuns. Bom tamanho de quarto. Fica longe do centro, mas com o transporte (bus/metrô) você chega em cerca de 30-40 min.

Dear Fsamanta F, Hope you are well and safe! Thank you for sharing this amazing review! Looking forward to welcome you again soon, With Regards, Sylvie Gallon General Manager

Recomendadíssimo

Classificação TripAdvisor 5.0/5

Taís G Avaliação certificada TripAdvisor

Excelente hotel, embora um pouco distante do centro turístico. Limpeza e conservação impecáveis (parece recém inaugurado!). O local é muito bem servido por transporte público e, em 20 min, se chega às principais atrações de Londres. Além disso, há um comércio muito bacana na região, incluindo restaurantes, cafés, supermercados e até um shopping, tudo a poucos metros de distância. A equipe é multilingue e extremamente atenciosa! Café da manhã simples, mas muito bom. Ótimo custo x benefício. Com certeza no nosso retorno a Londres nos hospedaremos novamente neste Ibis.

Dear Tais G, Sou muito grato por este tipo de comentário e por nos dar a pontuação máxima de 5 estrelas após a sua estadia no Ibis Styles London Ealing Estou satisfeito por você ter se divertido tanto conosco e particularmente satisfeito por ver que novamente nosso elenco fez toda a diferença por ser tão brilhante. Será um prazer recebê-lo e sua família de volta à nossa propriedade para sua futura viagem a Londres. Atenciosamente, Sylvie Gallon Director Geral

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 719 comentários 9.1/10 Localização
  • 992 comentários 7.4/10 Quarto
  • 865 comentários 8.7/10 Serviço
  • 25 comentários 8.3/10 Wifi
  • 535 comentários 7.9/10 Conforto
  • 515 comentários 8.6/10 Limpeza
  • 435 comentários 5.6/10 Café da manhã
  • 258 comentários 9.4/10 Atmosfera

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