ibis Styles London Ealing 3,5 estrelas

On arrival at 1.40pm we were told that check was 3pm. However the lady at reception told us that our room was ready so we though great we can check in early. The women then said there would be a £10 charge for early check in which we didn’t understand if the room was already ready why did we have to pay £10. If the room was ready why wait 1 hour and 20 minutes to check in. So even though the room was ready we still had to pay extra to go into the room. Originally we just wanted to have somewhere to leave our bags but the fact she said the room was ready for us but then still charged us to get it made no sense and was very confusing. She said it was an early check in charge but we didn’t want to check in early we only wanted the room cause she said it was ready so why pay £10 for a room that was already ready 🤷🏽‍♂️

Over All a decent Hotel, maintained and good location with accessibility to Underground, eateries, shopping etc. Few points the housekeeping can do better 1. For the entire stay floor of bathroom was never mopped / cleaned. The small cotton which comes out of socks was always there as an evidence. The stay was for 5 days and it was same through out. 2. Bottle of chemical forgotten in the bathroom only. This is fine a human error can happen. 3. On the beds the bedsheet was never creased out or even changed for 5 nights, the hair was always there, one day remote of TV was also left on the bed and on top the duvet was settled up. The only thing which was done was duvet was taken and tucked in on top of bedsheet and under the mattress. Basically a quickly job. 4. Tables were arranged properly. 5. Staff friendliness ok ok not very keen to go out of way stick to very much SOP only however Carlos is someone he does look at flexible ways to assist. Please do look for him if any assistance is required.,

Ótimo custo benefício! Hotel novo, quarto e banheiro espaçosos, chuveiro excelente. Ótima localização com a nova linha Elizabeth Line, facilidade para ir para vários pontos turísticos, de forma rápida e com poucas baldeações. Serviço de quarto ruim, sempre deixando de colocar toalha e até de arrumar a cama! Staff pequena e sem muita relevância. Mesmo assim vale a pena.

Hotel muito bom. Boa limpeza, excelente atendimento, bom café da manhã. Decoração linda das áreas comuns. Bom tamanho de quarto. Fica longe do centro, mas com o transporte (bus/metrô) você chega em cerca de 30-40 min.

Excelente hotel, embora um pouco distante do centro turístico. Limpeza e conservação impecáveis (parece recém inaugurado!). O local é muito bem servido por transporte público e, em 20 min, se chega às principais atrações de Londres. Além disso, há um comércio muito bacana na região, incluindo restaurantes, cafés, supermercados e até um shopping, tudo a poucos metros de distância. A equipe é multilingue e extremamente atenciosa! Café da manhã simples, mas muito bom. Ótimo custo x benefício. Com certeza no nosso retorno a Londres nos hospedaremos novamente neste Ibis.