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Mercure Orange Centre 4 stars

Customer review rating 4.4/5 3,653 reviews

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Mercure Orange Centre
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+ 24 Services

Hotel extras

  • HYBRID BIKE RENTAL

  • LARGE SWIMMING POOL WITH SOLARIUM IN SEASON (April to October)

  • ENCLOSED BIKE SHELTERS AND STORAGE ROOM

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter Paying
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Outdoor tennis court (nearby)
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Orange Centre

258 Route de Caderousse
84100 orange
france

Tel: +33490342410

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON At 36km / 22 miles

  • By plane

    MARSEILLE PROVENCE At 90km / 55 miles

  • By car

    A7 ET A9 At 0km / 0 miles

  • By train

    AVIGNON TGV At 30km / 18 miles

  • By train

    ORANGE At 3km / 1 miles

GPS :44.136838, 4.788241

Our accommodation(s)

97 fully renovated, comfortable and air-conditioned Standard or Privilege Rooms. Our rooms are decorated in a modern Provençal style.

Our restaurants and bars

L'INSTANT

Type of cuisine: French

L'Instant restaurant offers refined cuisine for relaxing meals or business dinners. In good weather, enjoy the poolside terrace.

LE 258

Relax in our cozy yet contemporary lounge bar where we serve a selection of cocktails and Grands Vins Mercure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 180

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Mercure Orange Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,653 reviews

TripAdvisor Rating 4.0/5

522 reviews

Bien situé

Customer review rating 3.0/5

Jc Couples - 25/08/2021 Confirmed reviews ALL

The room was very comfortable; the quality of food in the restaurant was basic - it could have been much better. (go to the Mercure Avignon TGV, Mercure Charbonnieres les Bains or Mercure La Rochelle and you will see the difference in quality standards). Breakfast was ok, though we had to ask for plates several times before they were made available ! The incessant ringing of the telephone in the dining room almost made me leave ! Either answer it or disconnect it (send to reception)

Communication problem , restaurant poor

Customer review rating 3.5/5

Mark T. Couples - 24/08/2021 Confirmed reviews ALL

We were not informed of the availability of towels for the pool , which was a pity . Communication in general, was not good. As for the food in the restaurant, the fish dish was not available, the entire stock having been pre-ordered by the table of 10 people next to us . The choice was very limited without the special , and , although my partner had a salad starter and salad main course , uninspired, but acceptable, my main course, preceded by the ubiquitous salad , was extremely disappointing - advertised as sausages and pork , it arrived as 3 small , hard sausages on a skewer . A ridiculously small serving for €17 . The service was , however, good and Ahmed did what he could to accommodate us .

Terrible beds and mediocre service

Customer review rating 1.0/5

Vincent Families - 15/08/2021 Confirmed reviews ALL

Beds as hard as a table, staff don’t care. Had to move rooms due to airco problems

Very comfortable rooms

Customer review rating 4.5/5

Robert F. Families - 06/08/2021 Confirmed reviews ALL

The hotel is well located close to the A7 and 20 minutes walk from the town centre or a free navette. The rooms are very comfortable. Breakfast is good but on a busy day not all the food is available an hour before the 10.00 closing and the food is removed at 10.00. The restaurant was disappointing and service slow.

stop shopping in Orange

TripAdvisor rating 4.0/5

Joseph R Couples - 01/08/2021 TripAdvisor review

one night stop before a tour in Luberon. Hotel meet expectations. Don't overrun it. But place is convenient but a little far from Orange downtown and Navette stop far too early. having said that the rest is ok

comfortable room with great pool

Customer review rating 4.0/5

Stevej Business - 09/07/2021 Confirmed reviews ALL

Good restaurant and friendly staff

Good stay

Customer review rating 4.5/5

David B. Couples - 27/06/2021 Confirmed reviews ALL

Excellent hotel with very pleasant staff

Dear DAVID B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

prima locatie

Customer review rating 3.5/5

Peter Couples - 16/06/2021 Confirmed reviews ALL

Alles was in orde

Dear PETER D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

very plaisant

Customer review rating 4.0/5

Dominique P. Families - 07/05/2021 Confirmed reviews ALL

very good

Dear DOMINIQUE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Bon hotel

Customer review rating 4.0/5

Anonymous Business - 04/05/2021 Confirmed reviews ALL

Personnel au top

Perfect stopover

Customer review rating 5.0/5

Paris S. Solo - 07/04/2021 Confirmed reviews ALL

This location was the perfect stopover en route to Nice as it is just off the autoroute and close to the city center. Secure and free parking is a bonus.

Dear S. W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

The facility was excellent. Many of the staff, however, did not believe in any concept of service.

Customer review rating 4.0/5

Anonymous Business - 14/02/2021 Confirmed reviews ALL

We enjoyed the room and the hôtel. The manager cared about giving good service and did his best to make certain his guests were satisfied. However staff at the front desk and the room cleaning staff did their best to anger as many guest as possible. Instead of offering information to help make the COVID stay and service go more smoothly, they rarely informed anyone about the hotel's contraints, and what they needed and wanted from their guests.

Gute und ruhige lage

Customer review rating 4.0/5

Anonymous Solo - 24/01/2021 Confirmed reviews ALL

Considering Covid, all very good. Only negative is that the dinner I had ordered, I had to pick up myself from the reception. Got the feeling, they were understaffed. Must say, people at the reception were very friendly and helpfull.

Good stopping point on our journey

Customer review rating 3.5/5

Seaspray Couples - 21/12/2020 Confirmed reviews ALL

Easy to find just off the motorway, the hotel is a convenient place to stop on this route. Covid plans were well in place and the hotel was nicely set up for takeaway food and drinks. The room and facilities are good, although we did find the bed a little uncomfortable. All in all , a decent stay

Dear CHRISTOPHER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Well located

Customer review rating 4.5/5

Gerrit L. Solo - 06/11/2020 Confirmed reviews ALL

Regular visitor of Mercure Orange. The hotel is well situated near the highway and at 5 ninutes from the city center

Dear GERRIT L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Completely unhelpful

TripAdvisor rating 1.0/5

Mick C Business - 28/10/2019 TripAdvisor review

I booked this accommodation through the Accor group website wanting to stay at the Mercure in Orange NSW, Australia. Immediately following the booking confirmation I realised my mistake, and contacted Accor and the hotel directly. They were completely unhelpful and refused to change my booking, or cancel it.

Lovely setting and friendly staff

TripAdvisor rating 4.0/5

mcameron58 Couples - 23/09/2019 TripAdvisor review

This was one of a number of overnight stays we made on a trip from UK to Nice. It had everything we needed and the staff were friendly and customer focussed. The facilities were good - lovely pool! We were travelling with a dog who was also made to feel welcome.

Joys of motorcycling

TripAdvisor rating 4.0/5

Lynne L Couples - 16/09/2019 TripAdvisor review

Excellent check in, good safe parking for our motorcycle, room satisfactory, swimming pool on site which was fantastic,also pool towels supplied, unfortunately tv didn't work or safe, which was reported ,and was still not resolved when we left. Breakfast very good ,so was evening meals, 30 min walk into orange. A good stop over for a few days.

Good

TripAdvisor rating 4.0/5

francescalmirall Family - 26/07/2019 TripAdvisor review

All was good as expected. The only negative things, which I believe is important was that I couldn't eat a warm dish when arriving to the hotel (22h30). Given that it is a hotel nearby the highway, I would strongly encourage to have some warm dishes available until midnight

Pleasant overnight spot on way south

TripAdvisor rating 5.0/5

Monica T Couples - 11/09/2018 TripAdvisor review

Stayed here before so knew to expect a great place with lovely gardens and pool. Sympathetic and discreet separation of individual guests from coach parties. It will remain on our list as somewhere reliable and convenient.

Dear Monica T, thank you for your great view. see you soon in Orange best regards.

Our most recent 20 reviews

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