Mercure Orange Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 675 reviews

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Description

Hotel extras

  • Access via A7 (Paris-Lyon-Marseille-Nice), A9 (Nimes-Montpellier-Spain).

  • Large free closed car park and quiet, green surroundings.

  • Large outdoor pool.

  • On-site bar and restaurant with outdoor terrace.

  • Locked bike shelters and rental of mountain bikes.

Our accommodation(s)

Hotel location

Mercure Orange Centre

258 Route de Caderousse
84100 ORANGE
France

GPS:44.136838, 4.788241

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L INSTANT

For your relaxing meals or business dinners, the restaurant "L'instant" offers refined cuisine. On sunny days, make the most of the terrace and the outdoor swimming pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  675 reviews

TripAdvisor Rating  4.0/5  595 reviews

Customer review rating 4.5/5

Arturo E. Couples - Confirmed reviews ALL

Stayed overnight for a pleasure trip

Dear Arturo E., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our team to be friendly and that you enjoyed your visit. It is our pleasure to provide a welcoming experience for all our guests. Mercure Orange Centre

Customer review rating 3.0/5

Arthur N. S. Couples - Confirmed reviews ALL

Good stay for one night, but hotel looks very tired & in need of some refurbishment. Bed not as comfortable as our previous night staying in Dijon Sud Ibis Styles.

Dear Arthur N. S., Thank you for your feedback regarding your recent stay. We appreciate your comments about the need for refurbishment and the comfort of the bed. Your insights are valuable as we continually strive to enhance our guests' experiences. Mercure Orange Centre

Customer review rating 1.5/5

Lucy S. Families - Confirmed reviews ALL

I feel cruel writing this as the staff really were so lovely, but this place was so dirty and dingy that it felt like a horror film. The restaurant and reception area was fine, but the rooms, corridors and gym were disgusting. The price is not cheap, and the 4 stars are a joke. Special mention for the carpet which was so old and dirty it felt like a violation to my socks. The one bonus was that we were so keen to get out of there that we made a very early start on our road trip the next day. We were tempted to try the breakfast as we were morbidly curious as to what could possibly warrant three recent reviews describing it as ‘catastrophic’, but we decided to cut our losses. Mercure; this hotel needs to be knocked down and rebuilt, or at the very least have a star removed.

Dear Lucy S., Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Orange Centre. While I am pleased to hear that our staff made a positive impression, I am truly sorry to learn that your experience did not meet your expectations. Cleanliness and comfort are of utmost importance to us, and I regret that you found the condition of the rooms and common areas to be unsatisfactory. Your comments regarding the state of the carpets and the gym facilities have been duly noted, as we strive to maintain high standards throughout our property. I appreciate your candidness about the breakfast, and I acknowledge the concerns you have raised. We value guest feedback as it is vital in helping us improve our services and facilities. I assure you that your comments will be shared with our management team to ensure we address these issues appropriately. Thank you once again for your insights. Sincerely, Mercure Orange Centre

Customer review rating 4.0/5

Evert V. V. Solo - Confirmed reviews ALL

Was oke

Geachte heer V. V., Hartelijk dank voor uw beoordeling. Wij zijn blij te horen dat uw verblijf in Hôtel Mercure Orange Centre naar wens was. Uw feedback is voor ons V. groot belang en helpt ons om de ervaring V. onze gasten te verbeteren. Met vriendelijke groet, L'équipe du Mercure Orange Centre

Customer review rating 3.5/5

Tomas V. P. Families - Confirmed reviews ALL

Comfortable bed, but rooms and corridors could use some renovation / paint job. Staff very friendly and excellent breakfast.

Dear Tomas V. P., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your bed and appreciated our friendly staff and breakfast. Your comments about the need for renovation will be duly noted for future improvements. L'équipe du Mercure Orange Centre

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Other web-users rate our hotel

  • 182 reviews 9.3/10 Location
  • 293 reviews 6/10 Room
  • 349 reviews 9/10 Service
  • 143 reviews 7.8/10 Breakfast
  • 127 reviews 5.2/10 Cleanliness
  • 67 reviews 4.4/10 Amenities
  • 47 reviews 3.5/10 Value

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