Mercure Orange Centre 4 stars

Customer review rating 4.4/5 3,036 reviews

Mercure Orange Centre
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • HYBRID BIKE RENTAL

  • LARGE SWIMMING POOL WITH SOLARIUM IN SEASON (April to October)

  • ENCLOSED BIKE SHELTERS AND STORAGE ROOM

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • PorterPaying
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Orange Centre

258 Route de Caderousse
84100
orange
france

Tel: +33490342410

Fax: (+33)4/90348548

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON At 36km / 22 miles

  • By plane

    MARSEILLE PROVENCE At 90km / 55 miles

  • By car

    A7 ET A9 At 0km / 0 miles

  • By train

    AVIGNON TGV At 30km / 18 miles

  • By train

    ORANGE At 3km / 1 miles

GPS :44.136838, 4.788241

Our accommodations

97 fully renovated, comfortable and air-conditioned Standard or Privilege Rooms. Our rooms are decorated in a modern Provençal style.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Family Classic Room with 1 double bed and 2 footstool beds

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

L'INSTANT

Type of cuisine: French

L'Instant restaurant offers refined cuisine for relaxing meals or business dinners. In good weather, enjoy the poolside terrace.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 258

Non contractual photo

Relax in our cozy yet contemporary lounge bar where we serve a selection of cocktails and Grands Vins Mercure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 180

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Mercure Orange Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,036 reviews

tripadvisor

TripAdvisor Rating 4.0/5

455 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mixed experience

Customer review rating 4.4/5

Mr. M. M. Couples - 12/03/2020 Confirmed reviews ALL

The hotel has been well renovated and is well located, but the service in the restaurant was very slow and the waiters blamed the kitchen for being slow (???) although the food, when it arrived, was very good.

Great ambiance...

Customer review rating 4.4/5

Anonymous Solo - 07/03/2020 Confirmed reviews ALL

Very nice, relaxing stay

Excellent Location

Customer review rating 4.4/5

G.c. Business - 01/03/2020 Confirmed reviews ALL

Vey well presented and a very friendly and welcoming staff, both in the reception and the restaurant

Dear GRAHAM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Fantastic

Customer review rating 4.4/5

Peter W. Business - 27/01/2020 Confirmed reviews ALL

Brilliant thanks

Good location, good facilities, good services

Customer review rating 4.4/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

Pleasant place to have some rest while enjoying the nice breakfast with some local food. This time the local food was slightly missing though but not a big issue i must say

Pleasant

Customer review rating 4.4/5

Anonymous Business - 09/12/2019 Confirmed reviews ALL

Room was very clean, staff were friendly, breakfast was good.

Dear EMMA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs Angela G.

Customer review rating 4.4/5

Angela G. Families - 04/11/2019 Confirmed reviews ALL

Meal shower bed bedding very good. Car parking excellent. Staff good. Decor a bit tired. Will stay next trip at the same hotel.

Dear Angela G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.
Customer review rating 4.4/5

Anonymous Couples - 04/11/2019 Confirmed reviews ALL

Convenient and comfortable

Dear GEORGE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Mosquitos in room

Customer review rating 4.4/5

Mike W. Business - 04/11/2019 Confirmed reviews ALL

The decor and ambience of the hotel was really nice, friendly staff and tasty food in the restaurant. Unfortunately there must have been mosquitos in my room, as the next morning I was covered in bites.

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. You haven't bit in your room. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Jean Marcelli Directeur.

Completely unhelpful

TripAdvisor rating 4.0/5

mickcallan97 Business - 28/10/2019 TripAdvisor review

I booked this accommodation through the Accor group website wanting to stay at the Mercure in Orange NSW, Australia. Immediately following the booking confirmation I realised my mistake, and contacted Accor and the hotel directly. They were completely unhelpful and refused to change my booking, or cancel it.

all went very well

Customer review rating 4.4/5

Adriaan Couples - 07/10/2019 Confirmed reviews ALL

very efficient, the food was good, friendly staff.

Dear ADRIAAN V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Lovely setting and friendly staff

TripAdvisor rating 4.0/5

mcameron58 Couples - 23/09/2019 TripAdvisor review

This was one of a number of overnight stays we made on a trip from UK to Nice. It had everything we needed and the staff were friendly and customer focussed. The facilities were good - lovely pool! We were travelling with a dog who was also made to feel welcome.

a basic industrial hotel. hard beds no atmosphere a business hotel

Customer review rating 4.4/5

J F. Couples - 16/09/2019 Confirmed reviews ALL

staff friendly pool good drinks nice not a hotel for families, no room in room for suitcases

Joys of motorcycling

TripAdvisor rating 4.0/5

Lynne L Couples - 16/09/2019 TripAdvisor review

Excellent check in, good safe parking for our motorcycle, room satisfactory, swimming pool on site which was fantastic,also pool towels supplied, unfortunately tv didn't work or safe, which was reported ,and was still not resolved when we left. Breakfast very good ,so was evening meals, 30 min walk into orange. A good stop over for a few days.

Convenient hotel

Customer review rating 4.4/5

Anonymous Families - 09/09/2019 Confirmed reviews ALL

Third time staying at this hotel. Very convenient. Good breakfast. Could be cleaner. No hot water on Saturday morning which was very annoying.

Dear JEFFREY F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Good quality and clean hotel

Customer review rating 4.4/5

Sasswoir Couples - 01/09/2019 Confirmed reviews ALL

We had a very nice stay, staff were friendly, food was good. Large clean pool. Sadly, was unable to eat outdoors because 'there weren't enough people'. The restaurant was full and so was the smaller outdoors section. Seemed like if they had allowed people it would have been fairly full. It just seemed somewhat illogical, the smaller section was actually further away from the restaurant. And we ended up sitting by the pool door which was a meter from the outdoors seating area where we wanted to seat. Felt very bureaucratic and a bit of a nonsense. But a minor blip in an otherwise great stay.

sejour agreable

Customer review rating 4.4/5

Jean Families - 27/08/2019 Confirmed reviews ALL

Hotel agreable

Good and bad!

Customer review rating 4.4/5

Anonymous Couples - 27/08/2019 Confirmed reviews ALL

We stay here many times a year because it is a convenient stop over ( just off the motorway) on our way from Germany to Spain and back. Its a nice hotel and the rooms are modern and comfortable. This time though in room 208 a plug socket was hanging dangerously out of the wall, which I reported when checking out. As to complaints or things which need to be improved: 1. There are too few German TV channels. In fact only one (1)! Should not be the case in this day and age. 2. Same observation/complaint as following previous stays: The service in the restaurant is LOUSY! The staff are incompetent and seem not to be at all motivated. You try and attract their attention or ask them something and they just ignore and walk past your table as if they had not heard you. We stay at this hotel by choice but eat in the restaurant because of NO alternative CHOICE. If there were restaurants in the nearby vicinity of the hotel we would certainly eat there. The restaurant lets down the hotel to the extent that when travelling back to Germany in October we have decided to this time try another hotel. Because bring this problem to your attention is, I'm sad to say, a frustrating waste of time as it does not lead to any change/improvement.

Good comfortable hotel with nice pool and good restaurant

Customer review rating 4.4/5

Glenn Families - 17/08/2019 Confirmed reviews ALL

Initially there was a mix up with the rooms but it was quickly dealt with. The kids loved the pool and dinner was very good.

Customer review rating 4.4/5

Anonymous Families - 13/08/2019 Confirmed reviews ALL

We were disappointed because I reserved a junior suite to surprise my family but it was full of spiderwebs, dust and mosquitoes, and the air conditioning was so noisy that we could not sleep. The lady at reception, Muriel, was very receptive when I told her this and did not charge me the 4 euros outstanding on the invoice, however I do not think the room was worth 200 euros/10,000 points.

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