ibis Orange Centre Échangeur A7 A9 3 stars

Customer review rating (ALL Rating) 4.4/5 737 reviews

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Description

Hotel extras

  • Exit 21, A7/A9 highway

  • Courtepaille restaurant with wood fire, lunchtimes and evenings

  • A 10-minute walk from the Roman Theater of Orange and downtown boutiques

  • Free private car park

  • Swimming pool and terrace

Our accommodation(s)

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Room 1

Hotel location

ibis Orange Centre Échangeur A7 A9

32, rue Agis Rigord, Route de Caderousse, Avenue Charles de Gaulle
84100 ORANGE
France

GPS:44.136818, 4.794007

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COURTEPAILLE

In the evening, enjoy the menus served in the ibis Café. Enjoy a drink or a bite to eat in a friendly environment. What could be simpler.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  737 reviews

Customer review rating 4.5/5

Jane H. Families - Confirmed reviews ALL

Dear Mrs. H., Thank you for this lovely review of your recent family stay with us! I am thrilled to hear that you had a comfortable stay and that our friendly staff contributed to making your visit enjoyable. It is especially wonderful to know that our pool was a highlight for your young child—it is always a pleasure to welcome families and see our younger guests having a great time! We look forward to welcoming you and your family back to the ibis Orange Centre very soon. Yours Faithfully, Mr. Jean-Marie DRUMARE Hotel Manager IBIS Orange Centre

Customer review rating 4.5/5

Claire W. Couples - Confirmed reviews ALL

Dear Claire, Thank you so much for taking the time to share your wonderful feedback following your stay at the Ibis Orange Centre! I am absolutely delighted to hear that our team made such a great impression. Providing warm and helpful service is our top priority, and we were more than happy to arrange an early check-in for you so you could escape the heat. I am glad you were able to fully enjoy our swimming pool—it is indeed a major asset and a perfect way to cool down during the warm summer days! It is also fantastic to know that you found your room comfortable, enjoyed our breakfast selection, and appreciated our convenient location. We would love to have the pleasure of welcoming you back on your next journey through the south of France! Kind regards, Mr. DRUMARE Jean-Marie General Manager at Ibis Orange Centre Hotel

Customer review rating 3.0/5

Gert V. Couples - Confirmed reviews ALL

Dear Mr. V., Thank you for your comments and we understand the room was small for you but I was wondering if you liked the room's renovation we just did? Based on your experience, what could we improve to make your stay more confortable and more value for money? And can you let me know if you scored us 6/10 just beacause of the room's size or is there anything else that punishes the team? Looking forward for your reply and I wish you a very good day. Best Regards Mr. Jean-Marie DRUMARE General Manager

Customer review rating 4.5/5

Maryline N. Couples - Confirmed reviews ALL

Chère Madame N., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Orange Centre Échangeur A7 A9. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous souhaitons une excellente journée. Mr. Jean-Marie DRUMARE Directeur

Customer review rating 2.0/5

James Y. Families - Confirmed reviews ALL

Dear Mr. Y., We have taken note of your comment regarding your recent stay at our establishment and we thank you for sharing your experience with us. We are truly sorry to hear about your disappointment concerning the half-board package. We have carefully reviewed your booking record and, upon verification, it appears that the reservations for both rooms were made on a "room only" basis and did not include the half-board package. We understand that this may lead to confusion, and we sincerely regret any misunderstanding that may have occurred upon your arrival. Our on-site team attempted to find a solution by offering you the half-board option at a rate corresponding to the value you would have paid if this package had been initially included in your booking. We are sorry if this solution did not meet your expectations and if it generated additional frustration. We attach great importance to our guests' satisfaction, and we regret that your stay did not meet your expectations on this specific point. We kindly ask you to please check the details of your booking confirmation for the chosen package. Should you wish to discuss this incident in more detail, please do not hesitate to contact us directly. We remain at your disposal for any further information. Sincerely Yours, Mr. DRUMARE Jean-Marie General Manager

Other web-users rate our hotel

  • 351 reviews 9.4/10 Location
  • 561 reviews 4.9/10 Room
  • 491 reviews 9/10 Service
  • 382 reviews 3.2/10 Comfort
  • 280 reviews 7.5/10 Breakfast
  • 176 reviews 7.3/10 Cleanliness
  • 91 reviews 4.1/10 Amenities

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