Sofitel Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.7/5 184 reviews

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Description

Hotel extras

  • Voted “Best Pool & Spa in Laos” by Travel + Leisure Asia Pacific

  • Nestled in Luang Prabang’s heart within a restored French governor’s residence

  • Curated Laotian experiences from temple visits to cultural journeys

  • 25 heritage suites with private gardens, bathtubs or plunge pools

  • Lao-French dining highlighting local harvests and chef’s signature creations

Our accommodation(s)

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Hotel location

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
Lao people's democratic republic

GPS:19.881499, 102.135347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  184 reviews

Customer review rating 5.0/5

Feifan Y. Friends - Confirmed reviews ALL

the experience during my stay at your hotel was extraordinary. I was incredibly lucky to win the first prize: a complimentary SPA treatment, which made my trip even more memorable. I would especially like to thank Ms. Mei for her thoughtful, attentive, and meticulous care. She went above and beyond to ensure my comfort and created lovely surprises throughout the experience. Her warmth and professionalism made me feel truly valued and cared for.

Dear Feifan Y., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 4.5/5

Joachim V. Couples - Confirmed reviews ALL

Sofitel is located well away from the hubbub of the city and hence was an ideal oasis of calm and serenity for our relaxing holiday. The staff Sou, Sarin & Unni attended to our every need and just made our stay extra special with their attention to detail. The perfectly manicured gardens were such a joy to walk through everyday.

Dear Joachim V., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. A special thank you for mentioning Sou, Sarin & Unni, I will share your compliments with them, they will be very proud of their dedicated service and attention to details. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 5.0/5

Karen M. Friends - Confirmed reviews ALL

The staff at this hotel were exceptional. They were all very friendly and nothing was too much trouble. What a beautiful relaxing environment. We were totally spoiled. The restaurant manageress Tuo set the high level of what exceptional hospitality should be. We would definitely recommend.

Dear Karen M., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. A special thank you for mentioning Tuo, our Restaurant Manager I will be sure to share your kind words with her; she will be very happy to hear your praise. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 5.0/5

Fiona F. Couples - Confirmed reviews ALL

No faults with stay at all. V comfortable bed and pillows which always helps. Staff could not do more.

Dear Fiona F., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 5.0/5

Gerald D. Solo - Confirmed reviews ALL

Beautiful property, kind, attentive staff, well appointed, luxury rooms. Refined, elegant service

Dear Gerald D., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Other web-users rate our hotel

  • 102 reviews 8.9/10 Location
  • 176 reviews 8.2/10 Room
  • 295 reviews 9.4/10 Service
  • 146 reviews 9.3/10 Amenities
  • 123 reviews 8.9/10 Vibe
  • 94 reviews 9.2/10 Comfort
  • 72 reviews 7.8/10 Breakfast
  • 25 reviews 5.5/10 Cleanliness

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