Sofitel Luang Prabang Hotel 5 stars

Customer review rating 4.7/5 1,035 reviews

ALLSAFE approved hotel

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Sofitel Luang Prabang
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+ 18 Services

Hotel extras

  • Prepare a 4-course meal with our talented chef

  • Private garden in all suites with outdoor bathtub or pool

  • Relax & Revive your 5 Senses with invigorating blind massage

  • All day drinks and evening free flow with MyResorts program

  • Discover all day benefits for children with MyKids program

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Babysitting on request Paying
  • Bicycles rental
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luang Prabang

Ban Mano
0600 luang prabang
democratic republic lao

Tel: +85671260777

Fax: (+856)71/260776

Check-in from 14h00

Check out up to 12h00

  • SOFITEL LUANG PRABANG : 

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.881499, 102.135347

Our accommodation(s)

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

Our restaurants and bars

GOVERNOR'S GRILL

Type of cuisine: International

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

GOVERNOR'S GRILL

Borrow a book from an extensive library and snuggle up by the fireplace with a glass of vintage wine. Or sink into a wicker armchair with a tall refreshing cocktail and some tempting snacks in the garden as the sun fades into the misty horizon.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,035 reviews

TripAdvisor Rating 4.5/5

923 reviews

Good stay and service. Staffs are very friendly and helpful. The housekeeping staff was efficient, attentive. Breakfast was so great. Enjoyed and relaxed at pool

Customer review rating 5.0/5

Trang N. Friends - 19/09/2021 Confirmed reviews ALL

Overall, what a wonderful trip and a great price. We thoroughly enjoyed it and appreciate all the work the hotel put into our visit. We would definitely recommend the Sofiel Hotel as a great place to come to relax and enjoy next future

Dear Trang N. THI MINH, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Flawless in every dimension.

Customer review rating 5.0/5

S C. Families - 18/09/2021 Confirmed reviews ALL

Super attentive staff and excellent hospitality make you feel a billion dollars & at home.

Dear Sipaphaphone C., We very much appreciate your comments regarding your stay as your home at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Quiet

Customer review rating 4.0/5

Anonymous Solo - 17/09/2021 Confirmed reviews ALL

Pleasant, with the staff doing the best they could given the restrictions.

Dear Charles P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Outstanding stay

Customer review rating 5.0/5

Lucas Families - 14/09/2021 Confirmed reviews ALL

Staff and facilities were exemplary

Dear Lucas David R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We miss leo,Asha and kai too Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie and Team H9…

Very relaxing, great staff

Customer review rating 4.5/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

My wife and I had a wonderful stay at the Sofitel Luang Prabang. The Pool Villa was very relaxing.

Dear MELVIN S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Good location and great service.

Customer review rating 4.5/5

Kaykhoun Families - 04/09/2021 Confirmed reviews ALL

Amazing experience. The services were really great! Staff are well trained and were very polite.

Dear Kaykhoun K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang wiht happy with our hotel and service as your home and we love all of you and your Childs too It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Wonderful stay

Customer review rating 4.5/5

Marie-adele G. Couples - 31/08/2021 Confirmed reviews ALL

Our stay at the Sofitel Luang Prabang was amazing! The bed is so comfortable. It’s unbelievable. The room is nicely decorated, the shower water pressure perfect, and that swimming pool is big enough to do laps. The staff is really kind, and goes above and beyond to make sure we had a memorable stay! A special thanks to Pookie for organising flowers& a cake for my 35th birthday! The one little downside is the breakfast, it’s good but not as good as other hotels in Luang Prabang.

Dear Marieadelenagako G., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, pookie H9…

Garden of Eden

Customer review rating 4.0/5

Christophe A. Families - 31/08/2021 Confirmed reviews ALL

Overall very restful stay. Probably the best pool in the city. The garden is luxuriant and the hotel is at cycling distance from the peninsula. Beautiful, quiet and grand room for family.

Dear Christophe A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Quiet and very private place

Customer review rating 5.0/5

Kaynoy K. (. B. Families - 30/08/2021 Confirmed reviews ALL

The best service ever!!! We have been to many 5star hotels but Sofitel LPB give us very nice service. Our kids really enjoyed staying there even our trip is finished but they are still talking how much they were having fun . Good food, good service,Super nice staffs especially Ms.Pookie, Ms. Nune and other staffs(apologize I can't remember the name) who service us during our vacation.I will definitely come and will recommend Sofitel LPB to all our friends and families. Thank you very much for giving us the best holiday ever!!!! Hope to see all of you soon.

Dear Valina B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Exceptional service

Customer review rating 4.5/5

Becca Families - 14/08/2021 Confirmed reviews ALL

We had a wonderful stay, the staff are fabulous and very attentive to all our needs. The room was perfect and private pool was exactly what we wanted.

Dear Derry R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

A charming retreat

Customer review rating 4.5/5

Nikita Couples - 03/08/2021 Confirmed reviews ALL

It was nothing but delight to have spent 2 days and nights at Sofitel Luang Prabang. The hospitality and work of staff is really worth credit. All people working there have impressed us greatly. The swimming pool and garden ambience of Sofitel Luang Prabang are truly enchanting. It's a lovely and quiet place, a great charming retreat in the town center.

Dear Nikita S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Great staff and accommodation

Customer review rating 4.5/5

Joseph L. Families - 27/07/2021 Confirmed reviews ALL

Very pleasant stay. Will return in two weeks for 5 days

Dear JOSEPH L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Perfect Staycation

Customer review rating 4.5/5

Mike B. Couples - 02/07/2021 Confirmed reviews ALL

My wife and I wanted to celebrate our 5 year anniversary but we're unable to travel during COVID-19 We were the only guests and were treated like royalty. Such am amazing hotel and especially the staff

Dear Michael B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Nice, long stay at beautiful Sofitel Luang Prabang

Customer review rating 5.0/5

Lauren E. Families - 18/04/2021 Confirmed reviews ALL

My family spent 7 nights at the property. We had a wonderful stay in the spacious room and took advantage of the pool, spa, and other amenities. The food is wonderful, as are the cocktails. We had a great time visiting the 3 Nagas M Gallery hotel, as well. Look forward to returning!

Dear Lauren F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Great service

Customer review rating 4.5/5

Anonymous Solo - 29/03/2021 Confirmed reviews ALL

Great service from the team. Room was lovely although I found the light switches very difficult to work out what did what - they didn't seem positioned in the most obvious places. Was a little surprised at the limited menu at the restaurant, with no separate lunch / light bites menu. Would have been happy to eat here is more extensive options were available, but ate outside instead. Breakfast was great though!

Dear LEE S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

short but relaxing

Customer review rating 3.5/5

Shane R. M. Couples - 23/03/2021 Confirmed reviews ALL

Great location, friendly staff. However as a gold member of the Accor group, I made my booking through my login. Was not greeted with priority welcome and check in, or any other Gold member benefits. I understand the COVID-19 virus has made it difficult and budget cuts are required across the group, and it shows in the amenities. I stayed in a pool villa, the pool floor was very dirty as was the filter box. limited pool service in the main pool for ordering drinks due to limited staff. Overall I stayed for five days and will continue to stay in Accor Hotels and resorts.

Dear SHANE M., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Good place, vibes, place, room, facilities, staff and little rabbits :)

Customer review rating 5.0/5

Aun O. E. Solo - 18/03/2021 Confirmed reviews ALL

First time to visit this hotel, I have wonderful experiences since warmly welcome from all staff with good attention by high customer services.

Dear SUTTHIPHONG K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

A place of tranquility to start 2020

TripAdvisor rating 5.0/5

DayTrip53158015379 Couples - 13/01/2020 TripAdvisor review

Our three day stay at the Sofitel Luang Prabang was a perfect getaway to start 2020. Lovely and tranquil place with friendly and helpful staff. Love the old architectures. Food was excellent. My wife and I were so lucky to meet a Cambodian compatriot there, Vuth, who was super friendly and helpful during our stay. See you again soon.

Dear DayTrip53158015379, We truly appreciate your feedback regarding your stay and that you found us as a perfect getaway to start 2020. We're glad that we made your stay memorable and surely Mr. Vuth was very happy to meet you. Thank you very much and looking forward in welcoming you back soon. Best regards, Jed & Team

4 days in Luang Prabang

TripAdvisor rating 5.0/5

daddylecool Family - 01/01/2020 TripAdvisor review

Very close (walking distance) from Luang Prabang Main Street and all the must to see of the town, the Sofitel is very peaceful, with all you can expect as far as amenities and services are concerned. Rooms are particularly cosy. Special mention to the team members, always ready to help and assist. Spa is also very good. Tour desk was very helpful, too. Mail exchanges very fluids, which is sometimes not the case with some Sofitel. Plat (now Diamond) level recognition was excellent with upgrading , even in an hotel fully booked. The only weak point is maybe breakfast that could be improved.

Dear Mr. daddylecool, Hope you had an amazing and memorable 4 days with us. Many thanks for sharing your experience and well noted in improving our breakfast as we are making it as a goal this 2020 to be the best breakfast venue in town. Thank you very much! Best regards, Jed & Team

Nice hotel in a beautiful town

TripAdvisor rating 4.0/5

NEClausen Couples - 28/10/2019 TripAdvisor review

We stayed in this nice hotel for a week and had a very nice time. Airport pickup was fine and the room we were assigned, was very good. Big and with a nice little garden. Breakfast is somewhat limited compared to other Sofitel properties. The staff members were all friendly, but please give them more language training. All in all we had a good time, and more attention to details, would have given a five star rating.

Dear Mr. NEClausen, We sincerely appreciate for spending a week with us and that you had a very nice time in our property. We loved that you found us a nice hotel and currently we are giving English classes for our staff. Additionally, we took note your comments seriously and looking forward for your next visit with us. Hopefully we get a five star rating. Thank you very much! Best regards, Jed & Team

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