Sofitel Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.7/5 165 reviews

Sofitel Luang Prabang - Image 1
Sofitel Luang Prabang - Image 2
Sofitel Luang Prabang - Image 3
Sofitel Luang Prabang - Image 4

Description

Hotel extras

  • Voted “Best Pool & Spa in Laos” by Travel + Leisure Asia Pacific

  • Nestled in Luang Prabang’s heart within a restored French governor’s residence

  • Curated Laotian experiences from temple visits to cultural journeys

  • 25 heritage suites with private gardens, bathtubs or plunge pools

  • Lao-French dining highlighting local harvests and chef’s signature creations

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
Lao people's democratic republic

GPS:19.881499, 102.135347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  165 reviews

Customer review rating 5.0/5

Duc H. N. N. Couples - Confirmed reviews ALL

Thanks for all the very friendly staff to make our stay confortable and enjoyable. The room on the garden was a pure delight

Dear Doc H. N. N., Thank you very much for your kind review. We are truly delighted to hear that our friendly team helped make your stay comfortable and enjoyable. Your kind words mean a great deal to all of us, as we strive every day to create a warm and welcoming experience for our guests. We are especially pleased that you enjoyed your garden room, it is indeed a peaceful and charming setting, and we are glad it added to the delight of your stay. It was our pleasure to have you with us, and we sincerely look forward to welcoming you back again soon. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang 32

Customer review rating 5.0/5

Ayush A. Couples - Confirmed reviews ALL

Really comfortable stay. Very warm and hospitable team and amazing hospitality.

Dear Mr. Ayush A., Thank you so much for your heartwarming review. I am truly delighted to know that you had a comfortable stay and felt the warmth and hospitality of our team. Your kind words about my assistance mean a lot to me, and I am very happy I could help make your stay more enjoyable. I will also be sure to share your compliments with our F&B Head Mr. Unni, he will be thrilled to know you enjoyed the food and his service. It was a pleasure taking care of you, and I sincerely hope to welcome you back again soon. Warm regards, Chanbormey LENG(Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 4.5/5

Marcus B. Couples - Confirmed reviews ALL

Beautiful resort. Very relaxing and wonderful service.

Dear Marcus B., Thank you very much for sharing your kind review and for choosing to stay with us during your visit to Luang Prabang. We are truly delighted to know that you found our resort to be a relaxing oasis and that you enjoyed the beautiful surroundings and wonderful service from our team. As a valued member of ALL - Accor Live Limitless, your feedback means a great deal to us. At the same time, please accept our sincere apologies for the inconvenience caused by the bathroom lighting and the bathtub drain issue. Your comment has been shared with our Engineering team for immediate review and improvement. We also regret that the language barrier made communication more difficult at times. We are continuously working on enhancing our team's language skills to ensure a smoother and more comfortable experience for all our international guests. Thank you again for your thoughtful feedback and for your willingness to recommend us. We truly hope to have the pleasure of welcoming you back for an even more seamless stay in the near future. Warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 5.0/5

Harish L. Couples - Confirmed reviews ALL

I had a really great overall experience at this property. The highlight of my stay was the hospitality from the staff at this property. The people here are really really amazing and the way they treat you just makes your day. They are very understanding and always there to help with a smiling face. The property is gorgeous and very, very well maintained. The rooms are also large and beautiful. Overall it is a must visit place in Luang Prabang

Dear Harish L., Thank you sincerely for your wonderful review following your stay in Luang Prabang. We are delighted to know that our team's hospitality made such a positive impact on your experience. Your kind words about the genuine smiles and attentive service truly mean a lot to us. A special thank you for recognizing Chan at the Front Desk, we will proudly share your compliments with her and the entire team. We are also pleased that you enjoyed the rooms, pool, and felt valued as a Gold Member of ALL - Accor Live Limitless. Your feedback regarding breakfast, lunch, and the room upgrade has been noted as we continuously stive to improve. We look forward to welcoming you back again very soon. Warm regards, Chanbormey LENG(Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 5.0/5

Gabor C. Solo - Confirmed reviews ALL

Wonderful ambiance, excellent service, great room, fantastic swimming pool, location is fine to explore the city

Other web-users rate our hotel

  • 100 reviews 8.9/10 Location
  • 174 reviews 7.7/10 Room
  • 290 reviews 9.3/10 Service
  • 136 reviews 8.8/10 Amenities
  • 113 reviews 8.8/10 Vibe
  • 71 reviews 8.3/10 Breakfast
  • 25 reviews 4.9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Luang Prabang