Sofitel Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.8/5 106 reviews

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Sofitel Luang Prabang - Image 1
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Ban Mano, 0600 LUANG PRABANG, Lao people's democratic republic

Description

Hotel extras

  • Bestowed the "Best Pool & Spa in Laos" accolade at Travel+Leisure Awards Asia Pacific

  • Enshrined in Luang Prabang's epicenter, within an erstwhile French governor's sanctuary.

  • Delve into curated Laotian sojourns; from esoteric treasure quests to sacrosanct ceremonies.

  • 25 suites in a heritage setting, each with verdant gazebos and Bathtub or private plunge pool.

  • Savor Lao-French culinary; where farm-harvested treasures meet chef's bespoke creation

Our accommodation(s)

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Hotel location

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
Lao people's democratic republic

GPS:19.881499, 102.135347

Telephone
Fax +856 71 260 776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  106 reviews

TripAdvisor Rating  5.0/5  1,182 reviews

Certificate of excellence 2024

The warmest and kindest staff you'll come across.

TripAdvisor rating 5.0/5

Sarah K TripAdvisor review

Highly recommend! This hotel far exceeded our expectations. The staff were incredibly welcoming, warm and gracious. The hotel feels like a wonderful refuge from it all, with luxurious suites, comfy beds and pillows. We even had a really cute garden in the back with an outdoor tub. The hotel is located very close to the night market and others loca sites. You are still in a third world country, so just expect to walk out to areas that don't have paved sidewalks. There is a lot of dirt paths, stray dogs and markets that are just a part of the experience. At no point did I feel unsafe. This community is very used too and welcoming to foreigners, but respect goes both ways and visitors should honor local customs and traditions. That being said there is an absolute charm to Luang Prabang that is thankfully preserved due to it being a UNESCO heritage site. It's truly wonderful to experience because there are few places still like this.

Dear B8620GKsarahk, Thank you for your thoughtful and glowing review. We’re thrilled that your stay at Sofitel Luang Prabang exceeded your expectations and that you found our team warm and welcoming. It's wonderful to hear that you enjoyed the luxurious suites, cozy garden with an outdoor tub, and the charm of Luang Prabang's heritage. We’re delighted that you appreciated the unique character of this UNESCO site and its cultural richness. Your respect for the local customs and traditions truly reflects the spirit of thoughtful travel. We look forward to welcoming you back for another memorable experience in our little haven. Warm regards, Te Duty Manager, Sofitel Luang Prabang

Perfect week away

Customer review rating 5.0/5

Julie M. Couples - Confirmed reviews ALL

From the moment we arrived at Sofitel Luang Prabang, we were extremely well looked after by all of the staff, especially Bath, Phone, Pheing, Vandy and Keo. But everyone we met was really friendly and helpful. The gardeners really looked after the gardens well and the rabbits made me smile. Our personal pool was fabulous but the tiles are coming away and we both cut ourselves on the rough edges. On occasion when we ordered room service the plates and glasses remained outside our room for over 24 hours, which was disappointing from a 5 star hotel which wasn’t cheap!

Great experience inLuang Parbang

TripAdvisor rating 5.0/5

Peter R TripAdvisor review

The hotel was Great and the staff were super in particular Te Vard Leng Noudny and Yai I enjoyed my morning swims in a 25 m pool and often cooled off in the afternoon in the same pool. The breakfast was great and there is nothing better than coming home to this hotel after a hot day touring.Laos Talk with

Dear L7816JWpeterr, Thank you for sharing your wonderful experience! We're delighted you enjoyed your time at Sofitel Luang Prabang, especially the refreshing swims in our 25m pool and our delightful breakfast offerings. Your kind words about Te, Leng, Noudny, Yai, and myself truly mean a lot to us. It's fantastic to hear that we could provide you with a relaxing haven after your adventures in Luang Prabang. We hope to welcome you back soon for more memorable moments. Warm regards, Te Duty Manager, Sofitel Luang Prabang

Nice stay

Customer review rating 4.0/5

Mircea Solo - Confirmed reviews ALL

+: small hotel; relaxing atmosphere and nice garden inside; nice, polite and helpful staff -: the villa’s pool is not cleaned; the pastries served at breakfast are bad, the supllier should be changed

Nice hotel but too pricey for the service delivered

Customer review rating 3.5/5

Marco N. Couples - Confirmed reviews ALL

Hotel is definitely nice, but a bit of finesse was missing. Breakfast was ok, but very limited choices (eg Cheese came only on the buffet after more guest arrived). We do not want food waste, but it is possible to present a bit more selection with very small quantities. being a platinum member and booked the most expensive room, was wondering that there was not a small welcome in the room. Normally I get this in other Sofitel or Fairmont hotels around. room would need some maintenance. some window blinds could hardly be moved, at the pool two wooden planks broke when i sat down on the sun chair, complimentary coffee was not refilled, only after asking they would do it. overall nice and we enjoyed, but for the price paid, the service and facility was not as per expectation.

Dear Marco N., Thank you for your detailed feedback. We appreciate you taking the time to share your experience with us. Your constructive comments are invaluable in helping us refine our services and facilities. We are glad to hear that you enjoyed the quality of the breakfast and your overall stay, but we regret that certain aspects did not meet your expectations. The points you've raised, particularly regarding breakfast variety, maintenance, room amenities, and recognition of your Platinum status, have been noted and will be shared with the relevant teams to enhance our guests' experiences. We sincerely apologize for any inconvenience these details may have caused. Your feedback about the condition of the room, pool area, and in-room services is especially important, and we will work diligently to improve these areas to ensure a more seamless experience in the future. We value your loyalty as an ALL Platinum member and will strive to ensure that your next visit reflects the high standards you expect from the Sofitel brand. Thank you again for your valuable insights, and we hope to have the opportunity to welcome you back and provide a stay that surpasses your expectations. Warm regards, Te Duty Manager, Sofitel Luang Prabang

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.