Sofitel Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.7/5 143 reviews

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Sofitel Luang Prabang - Image 1
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Ban Mano, 0600 LUANG PRABANG, Lao people's democratic republic

Description

Hotel extras

  • Voted “Best Pool & Spa in Laos” by Travel + Leisure Asia Pacific

  • Nestled in Luang Prabang’s heart within a restored French governor’s residence

  • Curated Laotian experiences from temple visits to cultural journeys

  • 25 heritage suites with private gardens, bathtubs or plunge pools

  • Lao-French dining highlighting local harvests and chef’s signature creations

Our accommodation(s)

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Hotel location

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
Lao people's democratic republic

GPS:19.881499, 102.135347

Telephone
Fax +856 71 260 776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  143 reviews

TripAdvisor Rating  4.8/5  1,267 reviews

Certificate of excellence 2025

Amazing hotel!

TripAdvisor rating 5.0/5

Ximena L TripAdvisor review

Amazing stay from start to finish! The hotel is gorgeous, clean, and comfortable, and the staff went above and beyond to be kind and helpful. Truly a wonderful experience—I can’t recommend it enough.

Awesome

TripAdvisor rating 5.0/5

johannroe TripAdvisor review

We felt very good pampered at this extraordinary place - from the warm welcoming until the good bye team. The attentive staff fullfill every wish during your stay. For breakfast you enjoy traditional and international specialities in the lush garden. Dont‘t miss a relaxing traditional lao massage!

Dear johannroe Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you felt truly pampered throughout your stay and that our team made you feel welcome from arrival to departure. Your kind words about the attentiveness and dedication of our staff are greatly appreciated and will be shared with the entire team. It is also a pleasure to know that you enjoyed our breakfast selection, combining traditional Lao and international specialties, served in our lush garden setting. We are especially happy that you had the opportunity to experience a traditional Lao massage—one of our guests’ favorite ways to unwind. Thank you once again for choosing Sofitel Luang Prabang. We sincerely hope to have the pleasure of welcoming you back for another memorable and relaxing stay. With warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Amazing experience with one miss

TripAdvisor rating 4.0/5

Marisa W TripAdvisor review

The Sofitel Luang Prabang is an amazing hotel with personalized service made possible by having only 25 rooms. The staff at breakfast remembers you and your preferences and elevates the experience at every turn. The front desk doubles as the concierge and they are always at your service. Yai was impeccable. She always explained things clearly and helped us make decisions about what to do through the hotel (Kuang Si Waterfalls) and what to do on our own (Pak Si Cave). We also had an amazing Lao couples massage and the pool is wonderful for lounging or swimming laps. One note depending on what you’re looking for: the hotel has a lot of families, the kids were generally loud and often taking up a lot of space at the pool. The one downside of the hotel: while Yai was amazing, a colleague of hers at the front desk was less contentious. Whereas Yai laid out our options, confirmed the cost, and had us sign for our selection, we had a different experience with her colleague: we asked about going to the alms giving in the morning, mainly to ask exactly where to go and when — we were well accustomed to walking downtown from the hotel which is an easy walk and preferable to being driven. This colleague however assumed we would go with the hotel and told us to be ready at 5:15 AM. The hotel has a shuttle that goes downtown so we thought we’d be going with any other guests who opted in. When we got there in the morning, however, it was just us in the car — even though it turned out that at least two other groups from the hotel had gone. We were also surprised by the setup, where the sister hotel downtown had nice stools for us with plenty of sticky rice for the monks, water to pour on the bushes and an offering to place on the buddha at the temple afterward. We had received no context on what the activity would entail — including the cost of $30 per person (USD), which was not made known to us until we received our final bill at checkout. I think this was an honest oversight so I didn’t make a big deal of it, but it was quite frustrating. I will say that this same colleague allowed us a 4:30 PM checkout because our departing train wasn’t until 6 PM and that is both very uncommon and very much appreciated. All in all an amazing experience I would recommend. Too bad that we had this surprise fee without any context or sign off ahead of time.

Dear Marisa, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay at Sofitel Luang Prabang. We are truly delighted to read that you enjoyed the personalized service made possible by our intimate size, as well as the breakfast experience, pool, spa, and your Lao couples massage. Your kind words about Yai are especially appreciated — she is indeed a valued member of our team, and we will be sure to recognize her for her impeccable service and clear, caring guidance during your stay. At the same time, please allow us to sincerely apologize for the frustration you experienced regarding the alms giving arrangement. You are absolutely right to expect clear explanations, advance confirmation, and transparent communication of costs before participating in any activity. While we appreciate your understanding that this was not intentional, your feedback highlights an important gap in our service delivery, and we take it very seriously. We are already reinforcing our internal procedures to ensure that all guests receive full context, options, and cost confirmation — with explicit sign-off — prior to any arrangements being made. We are, however, pleased that the late check-out could be extended to support your travel plans, and we’re glad this provided some added comfort on your departure day. Thank you once again for recommending our hotel despite this shortcoming. Your comments help us improve, and we sincerely hope to have the opportunity to welcome you back in the future for an even more seamless and exceptional experience. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

Customer review rating 5.0/5

Peter G. Couples - Confirmed reviews ALL

Kindest of welcomes. Beautiful grounds including some tame rabbits. Excellent meals in the restaurant including western and local options. Our Heritage Suite was large and comfortable. Short walk to the centre of town and a quick drive to/from the airport. Thank you to everyone who made our stay so enjoyable.

Dear Peter G., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you enjoyed our property, the welcoming atmosphere, and the variety of meals offered in our restaurant. It is also delightful to know that you found the Heritage Suite to be comfortable and spacious. We hope to welcome you back in the future for another enjoyable stay. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

Convenience

TripAdvisor rating 5.0/5

caominh D TripAdvisor review

I have good trip, many trees, big pools, friendly staff, they support quickly, car service to centre and back hourly. So good

Dear ca0minhd, Thank you very much for sharing your kind review following your stay with us at Sofitel Luang Prabang. We are delighted to know that you had a good trip and enjoyed our lush greenery, large swimming pool, and the convenience of our complimentary shuttle service to and from the city center. It is especially rewarding to hear your positive comments about our friendly team and their quick support, as genuine and attentive service is very important to us. Thank you once again for your recommendation. We truly hope to have the pleasure of welcoming you back in the near future for another relaxing and enjoyable stay. Warm regards, Aitthiphol Kamolsatian (Max) Cluster Front Office Manager Sofitel Luang Prabang

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Other web-users rate our hotel

  • 88 reviews 8.8/10 Location
  • 159 reviews 7.6/10 Room
  • 266 reviews 9.1/10 Service
  • 124 reviews 8.6/10 Amenities
  • 108 reviews 8.7/10 Vibe
  • 66 reviews 7.6/10 Breakfast
  • 24 reviews 4.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.