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Sofitel Luang Prabang Hotel 5 stars

Customer review rating 4.7/5 1,017 reviews

ALLSAFE approved hotel

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Sofitel Luang Prabang
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+ 22 Services

Hotel extras

  • Prepare a 4-course meal with our talented chef

  • Private garden in all suites with outdoor bathtub or pool

  • Relax & Revive your 5 Senses with invigorating blind massage

  • All day drinks and evening free flow with MyResorts program

  • Discover all day benefits for children with MyKids program

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Luang Prabang

Ban Mano
0600 luang prabang
democratic republic lao

Tel: +85671260777

Fax: (+856)71/260776

Check-in from 14h00

Check out up to 12h00

  • SOFITEL LUANG PRABANG : 

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.881499, 102.135347

Our accommodation(s)

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

Garden Suite, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 56 m² / 603 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Garden Suite, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 46 m² / 495 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Heritage Suite, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 70 m² / 753 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Governor's Residence, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 120 m² / 1292 sq ft
  • Views: Garden View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Suites

Our restaurants and bars

GOVERNOR'S GRILL

Type of cuisine: International

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNOR'S GRILL

Non contractual photo

Borrow a book from an extensive library and snuggle up by the fireplace with a glass of vintage wine. Or sink into a wicker armchair with a tall refreshing cocktail and some tempting snacks in the garden as the sun fades into the misty horizon.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,017 reviews

tripadvisor

TripAdvisor Rating 4.5/5

916 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great service

Customer review rating 4.5/5

Anonymous Solo - 29/03/2021 Confirmed reviews ALL

Great service from the team. Room was lovely although I found the light switches very difficult to work out what did what - they didn't seem positioned in the most obvious places. Was a little surprised at the limited menu at the restaurant, with no separate lunch / light bites menu. Would have been happy to eat here is more extensive options were available, but ate outside instead. Breakfast was great though!

short but relaxing

Customer review rating 3.5/5

Shane R. M. Couples - 23/03/2021 Confirmed reviews ALL

Great location, friendly staff. However as a gold member of the Accor group, I made my booking through my login. Was not greeted with priority welcome and check in, or any other Gold member benefits. I understand the COVID-19 virus has made it difficult and budget cuts are required across the group, and it shows in the amenities. I stayed in a pool villa, the pool floor was very dirty as was the filter box. limited pool service in the main pool for ordering drinks due to limited staff. Overall I stayed for five days and will continue to stay in Accor Hotels and resorts.

Good place, vibes, place, room, facilities, staff and little rabbits :)

Customer review rating 5.0/5

Aun O. E. Solo - 18/03/2021 Confirmed reviews ALL

First time to visit this hotel, I have wonderful experiences since warmly welcome from all staff with good attention by high customer services.

Poor hygiene room

Customer review rating 1.5/5

Foreigner F. E. A. Solo - 05/03/2021 Confirmed reviews ALL

Positive thing is their staff were very kind and gave me good service. Negative thing was that there was a rat(s) in the room who ate fruits provided by hotel, which was poor hygiene. Although I shared it with front desk and housekeeper, no countermeasures took place.

Good design hotel

Customer review rating 4.0/5

Jettana Families - 27/02/2021 Confirmed reviews ALL

so far so good

Friendly staffs, good atmosphere, love the hotel

Customer review rating 4.5/5

Namsai Friends - 15/02/2021 Confirmed reviews ALL

Love the atmosphere of the hotel. Its peaceful and calm.

Always satisfied

Customer review rating 5.0/5

Nanthala S. Friends - 27/01/2021 Confirmed reviews ALL

Always good experience at Sofitel Luangprabang, great place with exceptional service, particularly K. Pookie.

Excellent service

Customer review rating 5.0/5

Somchay Friends - 11/01/2021 Confirmed reviews ALL

Staff were very nice, attentive and friendly

Beautiful setting, spacious room

Customer review rating 5.0/5

Lauren E. Families - 06/01/2021 Confirmed reviews ALL

We were so pleased with our reception and stay at Sofitel. The staff is helpful and friendly, the room is large and comfortable for a family. Look forward to returning soon!

We just love the setting,

Customer review rating 4.5/5

Alex Couples - 06/01/2021 Confirmed reviews ALL

We have been back to the Sofitel Luang Prabang serval times over the years, always a nice place to come and relax, and you are not just a number but part of a family, special attention from the staff make it a delight to be enjoying relaxing time there.

Excellent service

Customer review rating 5.0/5

Leon B. Couples - 29/12/2020 Confirmed reviews ALL

The quality of the room furnishings and the breakfast was outstanding

Peaceful place, walking/cycling distance

Customer review rating 4.0/5

Khampasong Solo - 25/12/2020 Confirmed reviews ALL

Overall services were good, but the wifi didn’t work during my stay, and internet connection was unstable inside the room, had to get out so it works well.

Impeccable service

Customer review rating 4.5/5

Joey L. Business - 23/11/2020 Confirmed reviews ALL

The staff from the property were lovely from start to finish. They got everything right from the first point of contact which was reservations.

Dear LEECHEN L., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Larmicky H9…

Calm and pleasant

Customer review rating 4.5/5

Anonymous Couples - 10/11/2020 Confirmed reviews ALL

Very good service, perfect to disconnect and relax

Dear IGNACIO O., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards Larmicky H9…

Good stay

Customer review rating 4.5/5

Shay Families - 08/10/2020 Confirmed reviews ALL

We are taken care of.

Customer review rating 4.0/5

Santanu Friends - 05/10/2020 Confirmed reviews ALL

everything fine and satisfy with the service

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be more pleasant than the previous one. Sincerely, Best regards, Jed O'Connor H9…

Pleasant stay

Customer review rating 5.0/5

Vichuda S. Friends - 17/03/2020 Confirmed reviews ALL

Staffs are extremely friendly and helpful. The property is well maintained with soothing atmosphere. Foods are fresh and delicious.

Dear Ms. VICHUDA, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

A place of tranquility to start 2020

TripAdvisor rating 5.0/5

DayTrip53158015379 Couples - 13/01/2020 TripAdvisor review

Our three day stay at the Sofitel Luang Prabang was a perfect getaway to start 2020. Lovely and tranquil place with friendly and helpful staff. Love the old architectures. Food was excellent. My wife and I were so lucky to meet a Cambodian compatriot there, Vuth, who was super friendly and helpful during our stay. See you again soon.

Dear DayTrip53158015379, We truly appreciate your feedback regarding your stay and that you found us as a perfect getaway to start 2020. We're glad that we made your stay memorable and surely Mr. Vuth was very happy to meet you. Thank you very much and looking forward in welcoming you back soon. Best regards, Jed & Team

4 days in Luang Prabang

TripAdvisor rating 5.0/5

daddylecool Family - 01/01/2020 TripAdvisor review

Very close (walking distance) from Luang Prabang Main Street and all the must to see of the town, the Sofitel is very peaceful, with all you can expect as far as amenities and services are concerned. Rooms are particularly cosy. Special mention to the team members, always ready to help and assist. Spa is also very good. Tour desk was very helpful, too. Mail exchanges very fluids, which is sometimes not the case with some Sofitel. Plat (now Diamond) level recognition was excellent with upgrading , even in an hotel fully booked. The only weak point is maybe breakfast that could be improved.

Dear Mr. daddylecool, Hope you had an amazing and memorable 4 days with us. Many thanks for sharing your experience and well noted in improving our breakfast as we are making it as a goal this 2020 to be the best breakfast venue in town. Thank you very much! Best regards, Jed & Team

Nice hotel in a beautiful town

TripAdvisor rating 4.0/5

NEClausen Couples - 28/10/2019 TripAdvisor review

We stayed in this nice hotel for a week and had a very nice time. Airport pickup was fine and the room we were assigned, was very good. Big and with a nice little garden. Breakfast is somewhat limited compared to other Sofitel properties. The staff members were all friendly, but please give them more language training. All in all we had a good time, and more attention to details, would have given a five star rating.

Dear Mr. NEClausen, We sincerely appreciate for spending a week with us and that you had a very nice time in our property. We loved that you found us a nice hotel and currently we are giving English classes for our staff. Additionally, we took note your comments seriously and looking forward for your next visit with us. Hopefully we get a five star rating. Thank you very much! Best regards, Jed & Team

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