Sofitel Luang Prabang Hotel 5 stars

The staff from the property were lovely from start to finish. They got everything right from the first point of contact which was reservations.

Very good service, perfect to disconnect and relax

We are taken care of.

everything fine and satisfy with the service

Staffs are extremely friendly and helpful. The property is well maintained with soothing atmosphere. Foods are fresh and delicious.

We thoroughly enjoyed our stay at hotel, great friendly staff from cleaners to drivers. They were so helpful in arranging all the trips we took. The massage at the spa was great.. Love the residents rabbits! The set local cuisine we had in the evening was not that good. But bfast was great. Overall we had very enjoyable trip! Thank you to all who served us.

Wonderful and friendly staff. Warm welcome. Beautiful surroundings and first class facilities.

My second time stay in Luang Prabang and my first time in Sofitel Luang Prabang hotel. Hotel staffs have very well service mild. We are very appreciated on their services during stays. This includes breakfast and dinner. The foods are perfect.

Our room was large very clean with super comfy bed, staff were very helpful and made our stay very special. We had a wonderful massage, delicious breakfasts and a lovely dinner in the Governors Grill The cooking class was fun which started with a trip to the local market to purchase some of the ingrediencies, then brekky followed by hands on cooking class followed by lunch. Thank You Ky.

Excellent from start to finish - I've already posted a review on Trip Advisor entitled ' oh Micky you're so fine (and the hotel is fabulous too,) Great stylish rooms, lovely grounds and great welcoming staff. We also sent an email to the manager thanking the staff , and in particular Micky for looking after us so well

My 12 and 13 years old daughter and I loved this unique hotel. Staff were amazing, rooms were unique, small touches of daily afternoon tea all made our trip a good one. We miss our sundowners by the pool as very relaxing and pretty environment around us. Big THANK YOU to Pookie ( who help me find my mobile phone which I left in the hotel) plus much more. Chef Pouky for lending he computer charger to my girls so they could do their daily online classes, Micke & Jed for welcoming us and making sure we were check in well. Souk and his staff to making sure our F&B needs were met.

We had a wonderful experience during our stay, Feb 12-15, 2020. The staff was warm, friendly and eager to accommodate us. The restaurant food was delicious, creative and well presented. The property is beautiful and well groomed continuously. The room, or should I say apratment, was gorgeous. The bathroom was huge with a soaking tub and separate large shower. There was a large outdoor space with two covered areas and a second soaking tub. Absolutely spectacular.Hope to return one day.

I would like to thank the staff of Sofitel Luang Prabang for taking such good care of us during our 3 nights stay. We had a wonderful time and was impressed by the service provided especially from Vard who went above and beyond. It’s a small team of staff but everyone was sincere and detailed. Thank you once again!

Great location. Nice design. Very attentive and helpful staff. We had a great time during our stay.

Very much enjoyed the accomodation and grounds of the hotel. Beautiful buildings. But pool was very cold (needs heating in winter), proximity of other buildings and noise was regrettable, and the staff were (while very well intentioned and polite) lacking in English language (not all). Restaurant was lovely venue but menu (grill) a bit limited. Likewise 3 Nagas restaurant menu seemed nice but not as authentic as food in other venues.