Sofitel Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.8/5 107 reviews

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Sofitel Luang Prabang - Image 1
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Sofitel Luang Prabang - Image 4
Ban Mano, 0600 LUANG PRABANG, Lao people's democratic republic

Description

Hotel extras

  • Bestowed the "Best Pool & Spa in Laos" accolade at Travel+Leisure Awards Asia Pacific

  • Enshrined in Luang Prabang's epicenter, within an erstwhile French governor's sanctuary.

  • Delve into curated Laotian sojourns; from esoteric treasure quests to sacrosanct ceremonies.

  • 25 suites in a heritage setting, each with verdant gazebos and Bathtub or private plunge pool.

  • Savor Lao-French culinary; where farm-harvested treasures meet chef's bespoke creation

Our accommodation(s)

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Hotel location

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
Lao people's democratic republic

GPS:19.881499, 102.135347

Telephone
Fax +856 71 260 776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOVERNOR'S GRILL

Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  107 reviews

TripAdvisor Rating  5.0/5  1,184 reviews

Certificate of excellence 2024

Amazing stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The dining experience was another delight. The staff, particularly Keo, went above and beyond to ensure that every detail was perfect. Keo was incredibly friendly, attentive, and efficient, making sure I had everything I needed to start my day off right. It was such a lovely touch to be greeted with a warm smile and exceptional service each morning. But what truly made my stay special was the front desk team. Vard, Leng, Te, Noudny, and Yai were outstanding in every way. They were not only professional and efficient, but also incredibly kind and attentive. They went out of their way to accommodate my requests and ensure that all my needs were met. Whether it was arranging transportation, offering local recommendations, or just checking in to see how my day was going, they made me feel like a valued guest throughout my stay. One of the standout highlights was the incredible massage by Phone. The massage itself was incredibly soothing, and Phone’s expertise was obvious— I left feeling completely relaxed and rejuvenated. Overall, the Sofitel Luang Prabang delivered a level of service that exceeded all expectations. Every member of the team, from the spa to the front desk, played a crucial role in making my stay truly exceptional. I highly recommend this beautiful property to anyone looking for a luxurious, personalized experience in Luang Prabang.

Dear Lisandra, Thank you for sharing such a heartfelt and detailed review of your stay at Sofitel Luang Prabang! We’re delighted to hear that every aspect of your visit exceeded expectations—from the delightful dining experience with Keo’s warm and attentive service to the outstanding support from our front desk team, including Vard, Leng, Noudny, Yai, and myself. It’s truly rewarding to know that our efforts to provide personalized and professional care made your stay special. Your appreciation for the soothing massage by Phone is equally heartwarming, and we’re thrilled you left feeling rejuvenated and relaxed. Thank you for your recommendation and for highlighting our team’s dedication. We’re honored to have had the opportunity to welcome you and look forward to your return for another luxurious and memorable experience. Warm regards, Te Duty Manager Sofitel Luang Prabang Hotel

The perfect relaxing gateway

TripAdvisor rating 5.0/5

Letizia V TripAdvisor review

If you’re looking for a relaxing getaway, the Sofitel in Luang Prabang is the perfect choice. The place is absolutely stunning—a gorgeous colonial-style mansion with a peaceful garden where you might even spot some rabbits roaming around. The pool is amazing, just what you need to chill after a day of exploring the city. The rooms are super spacious and come with their own private garden, so you’ve got plenty of privacy when you want it. And let’s talk about the breakfast—it was the best we had in Laos and honestly better than most European hotels we’ve stayed at. There was a huge variety, and a lot of it was freshly made by the chef, which made it even more special. But what really makes this hotel stand out is the staff. Huge thanks to Te, Vard, Leng, Noudny, and Yai for being so friendly and helpful—they made our stay unforgettable. Next time I’m in Luang Prabang, I know exactly where I’m staying!

Dear letiziav, Thank you for sharing such a glowing review of your stay at Sofitel Luang Prabang! We’re thrilled to hear that our tranquil atmosphere, colonial-style charm, and lush garden, complete with our adorable rabbits, created the perfect setting for your relaxing getaway. It’s wonderful to know you enjoyed our spacious rooms with private gardens, the refreshing pool, and the breakfast experience—your kind words about it being the best in Laos truly mean a lot to us. Your special mention of our team members— Leng, Noudny, Yai, and myself—warms our hearts. We’re so glad we could make your stay memorable and are honored to have been part of your Luang Prabang experience. We can’t wait to welcome you back for another unforgettable stay! Warm regards, Te Duty Manager Sofitel Luang Prabang Hotel

Great hotel in Luang Prabang

TripAdvisor rating 5.0/5

livewithpro TripAdvisor review

This boutique hotel is a peaceful haven in the heart of a UNESCO World Heritage site, perfect for slow living and nature-filled relaxation. The spacious rooms, beautifully decorated with Lao silk and local items, offer private gardens with bathtubs for tranquil soaking. The restaurant serves delicious fusion dishes and authentic Lao cuisine, made with fresh produce from the hotel’s organic garden. Breakfast is equally delightful, featuring a wide variety of options. The grounds are serene, with shaded lawns, a large pool surrounded by greenery, and a charming spa in a heritage house. Special thanks to K. Pookie, K. Pingpong, and the team for their outstanding hospitality. Their warm service made our stay unforgettable. Having visited in 2023 and returned with my family in 2024, I’m thrilled to say the experience remains exceptional. If you’re heading to Luang Prabang, Sofitel Luang Prabang is a must-visit for its beauty, delicious food, and heartfelt service.

Dear livewithpro, Thank you for your wonderful review! We’re delighted to hear that Sofitel Luang Prabang remains a peaceful haven for your visits, offering a blend of beauty, relaxation, and exceptional service. Your kind words about the tranquil ambiance, beautifully designed rooms, and the delightful dining experiences truly warm our hearts. We’re thrilled you enjoyed the serene grounds, the large pool, and the charming heritage spa. A special thank you for recognizing K. Pookie, K. Pingpong, and our team for their outstanding hospitality. We’re honored to have welcomed you back with your family and to hear that your experience remains exceptional. We look forward to welcoming you again for more cherished moments in this beautiful UNESCO World Heritage town. Warm regards, Te Duty Manager Sofitel Luang Prabang Hotel

Gorgeous setting, average rooms

Customer review rating 3.5/5

Helene H. Couples - Confirmed reviews ALL

Gorgeous courtyard setting with gardens and great pool. Lovely staff. Rooms had multiple small issues: no bedside table on one side of bed, taps/faucets installed backwards, toilet door difficult to open and close.

Dear Helene, Thank you for taking the time to share your experience with us. We’re delighted you enjoyed the serene setting of our courtyard, gardens, and pool, and we appreciate your kind words about our team. We’re sorry to hear about the inconveniences you experienced in your room. Your feedback regarding the bedside table, faucet installation, and toilet door is very helpful, and we’ll ensure these issues are addressed promptly. We value your insights as they help us improve and deliver a better experience for all our guests. We hope to welcome you back in the future so we can provide you with the seamless stay you deserve. Warm regards, Vard Front Office Manager Sofitel Luang Prabang

Lovely luxurious stay

Customer review rating 4.5/5

Clare Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay in this lovely hotel with wonderful staff. The rooms are beautiful and kept spotlessly clean and the grounds are stunning. The food is lovely even if it is a little pricey. Our stay there was a luxurious treat and Luang Prebang is a beautiful place to visit. Thank you.

Dear Clare, Thank you for sharing your lovely review! We're delighted to hear that you thoroughly enjoyed your stay at Sofitel Luang Prabang. It’s wonderful to know you appreciated our spotless rooms, stunning grounds, and the warm hospitality of our team. We’re also pleased you found Luang Prabang a beautiful destination and that your stay was a luxurious treat. Your kind words motivate us to continue delivering exceptional experiences. We look forward to welcoming you back on your next visit to our charming town! Warm regards, Te Duty Manager, Sofitel Luang Prabang

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Other web-users rate our hotel

  • 75 reviews 8.5/10 Location
  • 114 reviews 7.9/10 Room
  • 193 reviews 9.2/10 Service
  • 72 reviews 9/10 Amenities
  • 69 reviews 9.1/10 Vibe
  • 52 reviews 7.2/10 Breakfast
  • 15 reviews 5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.