French luxury and local cuisine in the world's most exciting city
Sofitel Luang Prabang is a luxurious 5-star retreat nestled in the heart of Laos’ UNESCO World Heritage town. Once the residence of a French Governor in the early 1900s, this meticulously restored colonial mansion offers 25 spacious suites with soaring ceilings, private gardens, and options for plunge pools or outdoor bathtubs. Just 15 minutes from the airport, the hotel places guests steps away from the town’s sacred temples, vibrant markets, and the tranquil Mekong riverside.
Discover Luang Prabang through Sofitel's unique lens. From exclusive treasure hunts to sacred ceremonies and mesmerizing Mekong sunset cruises, each experience is crafted to immerse you in authentic Laotian adventures. Sofitel Luang Prabang: Award-winning luxury in a historic French governor's residence. 25 exquisite suites, private gardens, and the "Best Pool and Spa in Laos" from Travel+Leisure 2023. Where French art de vivre meets Laos' rich heritage.
Set within Luang Prabang’s UNESCO-listed heritage town, Sofitel Luang Prabang offers a tranquil base close to ancient temples, local markets, and the Mekong riverside—where spiritual heritage, French colonial charm, and Laotian culture meet gracefully.
This historic residence blends French flair with the town’s rich cultural heritage, a timeless reflection of Luang Prabang’s UNESCO World Heritage charm.
Andrew Gianfranco, Hotel Management
Sofitel Luang Prabang will be temporarily closed from 4 June to 15 December 2026 for a thoughtful restoration, marking the beginning of a new chapter of timeless elegance. During this period, guests will be welcomed at La Résidence Phou Vao at the same rates, with a seamless continuation of their curated experience.
Hotel extras
Voted “Best Pool & Spa in Laos” by Travel + Leisure Asia Pacific
Nestled in Luang Prabang’s heart within a restored French governor’s residence
Curated Laotian experiences from temple visits to cultural journeys
25 heritage suites with private gardens, bathtubs or plunge pools
Lao-French dining highlighting local harvests and chef’s signature creations
Our accommodation(s)
Book this hotel
Page 1 out of 2, Suite 1 :
Garden Suite, 1 King Size Bed
, Suite 2 :
Garden Suite, 2 Single Size Beds
Suite
Garden Suite, 1 King Size Bed
Photo out of - Garden Suite, 1 King Size Bed
The 55 m² Garden Suite evokes vintage grandeur, intricately graced with Lao silk and artifacts. Overlooking a verdant expanse, it features a gazebo, an outdoor tub, and an ensuite with a rain shower, luxurious soaking tub, and an elegant dressing space.
The 45 m² Garden Suite evokes vintage grandeur, intricately graced with Lao silk and artifacts. Overlooking a verdant expanse, it features a gazebo, an outdoor tub, and an ensuite with a rain shower, luxurious soaking tub, and an elegant dressing space.
Encompassing a stately 70 m², the Heritage Suite is a testament to bygone magnificence. High ceilings, draped in rare Lao silk & adorned with antiquated artifacts, lead to a lush sanctum with gazebo & alfresco bath. A rain shower and dressing alcove.
Signature Governor's Residence, 1 King Size Bed & 1 Queen Size Bed
Photo out of - Signature Governor's Residence, 1 King Size Bed & 1 Queen Size Bed
The Governor's Residence, a palatial 120 sq.m. sanctuary, exudes ancestral opulence. With soaring ceilings, it boasts a lounging & robing quarters. Its verdant expanse reveals a stately gazebo & alfresco soaking nook, beckoning the discerning traveler.
Views:
Garden View
Most of the accommodation:
Terrace
Max. number of persons
6
Area
From
120 m²
/
1291 sq ft
Bedding
King size bed(s) x1
Queen size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Kettle
Mini Bar
Free in Room Mineral Water
Espresso machine
Bathroom
Bathroom Facilities
Accessible bathroom
Bathrobe
Hair dryer in bathroom
Open bathroom
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Children's TV Channels
Music TV channels
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Room interior entrance only
Safe deposit box in room
Smoke alarm in room
Comfort Features
Iron
Opening windows
Electric Facilities
110/120 V AC
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Safe large enough to accommodate a laptop
6 pers. max
120 m²
/
1291 sq ft
Bedding
1 x King size bed(s) and
1 x Queen size bed(s)
The Pool Villa, a refined 55 m² retreat, is adorned in Lao silk and age-old artifacts. Beyond its doors lies a verdant sanctuary: a shimmering plunge pool nestled amidst lush greenery, complemented by a distinct gazebo and an alfresco soaking experience.
Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.
Cooking style
International
Capacity
24
Ban Mano, 0600 Luang Prabang, Lao People's Democratic Republic
Governor's Grill at Sofitel Luang Prabang: Our chef, an artisan of Farm to Table, masterfully blends Lao heritage into local dishes. Indulge in fresh, locally-sourced offerings and ethereal Lao desserts. The epitome of dining.
Firepit by the pool
Currently unavailable
Photo out of - Firepit by the pool
Currently unavailable
After a refreshing soak in Sofitel Luang Prabang’s award-winning pool, you can unwind by our cozy firepit. Here, you can enjoy local snacks and signature drinks. As the gentle flames dance, the calm surroundings make for a truly relaxing evening.
After a refreshing soak in Sofitel Luang Prabang’s award-winning pool, you can unwind by our cozy firepit. Here, you can enjoy local snacks and signature drinks. As the gentle flames dance, the calm surroundings make for a truly relaxing evening.
Breakfast
Photo out of - Breakfast
Awaken to the aroma of locally harvested Lao coffee, buttery La Haute croissants, and comforting local breakfast classics as the morning breeze drifts from Mount Phousi and birds greet the dawn — a graceful start to your day at Sofitel Luang Prabang.
Buffet
Because great days always start with a good breakfast. stock up on treats and vitamins!
Services
English
Continental
Hot Breakfast
Cold breakfast
Restaurant
Governor's Grill
Awaken to the aroma of locally harvested Lao coffee, buttery La Haute croissants, and comforting local breakfast classics as the morning breeze drifts from Mount Phousi and birds greet the dawn — a graceful start to your day at Sofitel Luang Prabang.
Pool
Photo out of - Pool
Dive into Tranquility: The Jewel of Luang Prabang - Sofitel's Award-Winning Pool. Immerse yourself in invigorating laps or allow the gentle ripples to lull you into a state of relaxation. Enhance your experience with rejuvenating wellness offerings.
Swimming Pool
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Exceptional closings
From to
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Shower
Dimension
Pool Depth Min:
1.5 m /
4.9 ft
Pool Depth Max:
1.5 m /
4.9 ft
Pool Size Min:
2.5 m /
8.2 ft
Pool Size Max:
2.5 m /
8.2 ft
Dive into Tranquility: The Jewel of Luang Prabang - Sofitel's Award-Winning Pool. Immerse yourself in invigorating laps or allow the gentle ripples to lull you into a state of relaxation. Enhance your experience with rejuvenating wellness offerings.
Fitness center
Currently unavailable
On site
Maintain your fitness routine or start a new one in a state-of-the-art fitness center, featuring the latest TechnoGym equipment. Qualified instructors teach yoga and Pilates upon request. Open 24 hours per day.
Spa
Photo out of - Spa
Additional charge
Discover pure relaxation at Le SPA. Our luxury massages, awarded 'Best Spa in Laos' by Travel+Leisure Luxury Awards Asia Pacific, combine tradition and expertise for holistic healing. Indulge in Luang Prabang's finest with natural, organic products."
Location
On site
0 m /
0 mi
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Exceptional closings
From to
Other informations
Services
Spa Treatment
Fresh whole fruit available
At your disposal
Bathrobe available
Discover pure relaxation at Le SPA. Our luxury massages, awarded 'Best Spa in Laos' by Travel+Leisure Luxury Awards Asia Pacific, combine tradition and expertise for holistic healing. Indulge in Luang Prabang's finest with natural, organic products."
The hotel was not only very comfortable and with beautiful surroundings, but it was the staff that made the place a wonderful hotel to stay in. From reception through to restaurant staff to wonderful spa treatments, everyone was not only friendly but professional. I really enjoyed my stay and would highly recommend a stay here.
Dear Helen W.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Dararat K.
Couples
-
Confirmed reviews ALL
Very enjoyable. Took care of our every need.
Dear Dararat K.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Michelle B.
Families
-
Confirmed reviews ALL
Kind and attentive staff. Beautiful cooling pool. Delicious food. Just lovely all around.
Dear Michelle B.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
William W.
Couples
-
Confirmed reviews ALL
Mei in the front office was fantastic as was the entire team at the Governor Grill. Spa experience was also great with the male therapist.
Dear William w.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Milan C.
Solo
-
Confirmed reviews ALL
Excellent hotel with a calm atmosphere, beautiful surroundings and friendly staff who provide attentive and thoughtful service. Everything was perfect.
Dear Milan C.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Dear Helen W.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Dararat K.
Couples
-
Confirmed reviews ALL
Very enjoyable. Took care of our every need.
Dear Dararat K.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Michelle B.
Families
-
Confirmed reviews ALL
Kind and attentive staff. Beautiful cooling pool. Delicious food. Just lovely all around.
Dear Michelle B.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
William W.
Couples
-
Confirmed reviews ALL
Mei in the front office was fantastic as was the entire team at the Governor Grill. Spa experience was also great with the male therapist.
Dear William w.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Milan C.
Solo
-
Confirmed reviews ALL
Excellent hotel with a calm atmosphere, beautiful surroundings and friendly staff who provide attentive and thoughtful service. Everything was perfect.
Dear Milan C.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Rohit J.
Couples
-
Confirmed reviews ALL
Everything here is perfection, the staff is super nice, the rooms amazing, the breakfast top notch, it’s a boutique luxury place, it’s all wow wow wow.
Dear Rohit J.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 4.0/5
Toula P.
Solo
-
Confirmed reviews ALL
Good one except airpullution this month but understandable
Dear Toula P.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Feifan Y.
Friends
-
Confirmed reviews ALL
the experience during my stay at your hotel was extraordinary. I was incredibly lucky to win the first prize: a complimentary SPA treatment, which made my trip even more memorable.
I would especially like to thank Ms. Mei for her thoughtful, attentive, and meticulous care. She went above and beyond to ensure my comfort and created lovely surprises throughout the experience. Her warmth and professionalism made me feel truly valued and cared for.
Dear Feifan Y.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 4.5/5
Joachim V.
Couples
-
Confirmed reviews ALL
Sofitel is located well away from the hubbub of the city and hence was an ideal oasis of calm and serenity for our relaxing holiday. The staff Sou, Sarin & Unni attended to our every need and just made our stay extra special with their attention to detail. The perfectly manicured gardens were such a joy to walk through everyday.
Dear Joachim V.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. A special thank you for mentioning Sou, Sarin & Unni, I will share your compliments with them, they will be very proud of their dedicated service and attention to details.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Karen M.
Friends
-
Confirmed reviews ALL
The staff at this hotel were exceptional. They were all very friendly and nothing was too much trouble. What a beautiful relaxing environment. We were totally spoiled. The restaurant manageress Tuo set the high level of what exceptional hospitality should be. We would definitely recommend.
Dear Karen M.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. A special thank you for mentioning Tuo, our Restaurant Manager I will be sure to share your kind words with her; she will be very happy to hear your praise. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Fiona F.
Couples
-
Confirmed reviews ALL
No faults with stay at all. V comfortable bed and pillows which always helps. Staff could not do more.
Dear Fiona F.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Gerald D.
Solo
-
Confirmed reviews ALL
Beautiful property, kind, attentive staff, well appointed, luxury rooms. Refined, elegant service
Dear Gerald D.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
William R.
Friends
-
Confirmed reviews ALL
The Sofitel at Luang Prabang is a unique luxury resort that is well located for sightseeing in the city yet still remaining in an extraordinarily beautiful setting. Sofitel is known for its customer service and I’ve stayed at several of their properties, but even this location exceeded those standards. From the moment we checked in, Nouy, essentially became our concierge arranging for tours, transportation, all the hotel, amenities, spa, etc. Her efforts were above and beyond. All the staff around the clock, whether it was Mei, Leng, Yai and Chan, were so absolutely accommodating and pleasant. They are true professionals and ambassadors of the Sofitel brand. The spa facility is absolute gorgeous, and their masseuses, Dar and Took, are absolutely top-tier. Even the groundskeeper, Thongvanh, was so diligent in making our stay wonderful.
Laos and Luang Prabang were an absolute wonderful visit, but I would specifically go back just to stay at this resort just as a destination.
Dear William R.,
Thank you very much for your wonderful review following your stay at Sofitel Luang Prabang. We are truly delighted to read that your experience with us was so memorable.
It is especially rewarding to know that our location and the serene setting of the resort allowed you to enjoy both the charm of Luang Prabang and the tranquility of our grounds. Creating this balance for our guests is something we take great pride in.
Your kind recognition of our team means a great deal to us. I will be very pleased to share your generous compliments with Nouy, Mei, Leng, Yai, Chan, as well as Dar, Took, and Thongvanh. They will be incredibly proud to know that their dedication and warm hospitality helped make your stay so special. At Sofitel, we strive to deliver heartfelt and personalized service, and it is truly rewarding to hear that our team exceeded your expectations.
We are also delighted that you enjoyed the spa facilities and the peaceful beauty of the resort. It is wonderful to know that your visit to Laos and Luang Prabang was such a memorable one, and it means a lot to us that you would consider returning just to stay with us again.
We sincerely look forward to welcoming you back to Sofitel Luang Prabang for another exceptional stay in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 4.5/5
Richard W.
Couples
-
Confirmed reviews ALL
The location is relatively good, but the beautiful grounds and peaceful setting, coupled with a beautiful pool, make this really the best in-town option for visitors to Luang Prabng.
Dear Richard W.,
Thank you very much for sharing your feedback following your stay at Sofitel Luang Prabang in beautiful Luang Prabang.
We are delighted to read that you enjoyed our peaceful grounds, the pool area, and the spacious Heritage Room with décor reflecting the charm of Laos. It is also wonderful to know that our team’s warm and attentive service contributed positively to your stay.
At the same time, please accept our sincere apologies for the inconvenience you experienced with the climate control and the Wi-Fi connectivity. Your comments regarding the inconsistent internet coverage around the pool area and outside your room are very helpful, and we have shared this feedback with our technical team so that improvements can be made to ensure a more reliable connection for our guests.
We truly appreciate your valuable feedback, as it helps us continue enhancing the overall guest experience. We hope to have the pleasure of welcoming you back again in the near future for an even more seamless and relaxing stay.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 4.5/5
Stephane D.
Couples
-
Confirmed reviews ALL
We spent three exceptional days at this resort. The welcome and service throughout our stay were exemplary. Our room was spacious, quiet, and comfortable. The pool is extraordinary.
Dear Stephane D.,
Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback.
Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable.
We sincerely look forward to welcoming you back again in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Jacek W.
Couples
-
Confirmed reviews ALL
Great dining experience. Very professional F&B personnel
Dear Jacek Wacho,
Thank you very much for sharing your experience and for choosing Sofitel Luang Prabang.
We are delighted to read that you consider us the place to go in Luang Prabang for Luxury and high-quality service. It is especially rewarding to hear your praise for our professional team, particularly in the restaurant. I will share your compliments with them, as they continuously strive to deliver warm, attentive and memorable service.
We sincerely appreciate your support and look forward to welcoming you back for another exceptional stay in the near future.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Duc H. N. N.
Couples
-
Confirmed reviews ALL
Thanks for all the very friendly staff to make our stay confortable and enjoyable. The room on the garden was a pure delight
Dear Doc H. N. N.,
Thank you very much for your kind review.
We are truly delighted to hear that our friendly team helped make your stay comfortable and enjoyable. Your kind words mean a great deal to all of us, as we strive every day to create a warm and welcoming experience for our guests.
We are especially pleased that you enjoyed your garden room, it is indeed a peaceful and charming setting, and we are glad it added to the delight of your stay.
It was our pleasure to have you with us, and we sincerely look forward to welcoming you back again soon.
With warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang 32
Customer review rating 5.0/5
Ayush A.
Couples
-
Confirmed reviews ALL
Really comfortable stay. Very warm and hospitable team and amazing hospitality.
Dear Mr. Ayush A.,
Thank you so much for your heartwarming review. I am truly delighted to know that you had a comfortable stay and felt the warmth and hospitality of our team.
Your kind words about my assistance mean a lot to me, and I am very happy I could help make your stay more enjoyable. I will also be sure to share your compliments with our F&B Head Mr. Unni, he will be thrilled to know you enjoyed the food and his service.
It was a pleasure taking care of you, and I sincerely hope to welcome you back again soon.
Warm regards,
Chanbormey LENG(Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 4.5/5
Marcus B.
Couples
-
Confirmed reviews ALL
Beautiful resort. Very relaxing and wonderful service.
Dear Marcus B.,
Thank you very much for sharing your kind review and for choosing to stay with us during your visit to Luang Prabang. We are truly delighted to know that you found our resort to be a relaxing oasis and that you enjoyed the beautiful surroundings and wonderful service from our team.
As a valued member of ALL - Accor Live Limitless, your feedback means a great deal to us.
At the same time, please accept our sincere apologies for the inconvenience caused by the bathroom lighting and the bathtub drain issue. Your comment has been shared with our Engineering team for immediate review and improvement. We also regret that the language barrier made communication more difficult at times. We are continuously working on enhancing our team's language skills to ensure a smoother and more comfortable experience for all our international guests.
Thank you again for your thoughtful feedback and for your willingness to recommend us. We truly hope to have the pleasure of welcoming you back for an even more seamless stay in the near future.
Warm regards,
Chanbormey LENG (Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
Customer review rating 5.0/5
Harish L.
Couples
-
Confirmed reviews ALL
I had a really great overall experience at this property. The highlight of my stay was the hospitality from the staff at this property. The people here are really really amazing and the way they treat you just makes your day. They are very understanding and always there to help with a smiling face. The property is gorgeous and very, very well maintained. The rooms are also large and beautiful. Overall it is a must visit place in Luang Prabang
Dear Harish L.,
Thank you sincerely for your wonderful review following your stay in Luang Prabang.
We are delighted to know that our team's hospitality made such a positive impact on your experience. Your kind words about the genuine smiles and attentive service truly mean a lot to us. A special thank you for recognizing Chan at the Front Desk, we will proudly share your compliments with her and the entire team.
We are also pleased that you enjoyed the rooms, pool, and felt valued as a Gold Member of ALL - Accor Live Limitless. Your feedback regarding breakfast, lunch, and the room upgrade has been noted as we continuously stive to improve.
We look forward to welcoming you back again very soon.
Warm regards,
Chanbormey LENG(Mei)
Cluster Front Office Manager
Sofitel Luang Prabang & 3 Nagas Luang Prabang
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Frequently asked questions
Sofitel Luang Prabang is located at Ban Mano, 0600 Luang Prabang, nestled in the heart of a UNESCO World Heritage town. We are just a 15-minute drive from the airport and steps away from sacred temples and the Mekong riverside. Our central location offers easy access to the Royal Palace museum and local night markets, both within a 10-minute walk.
Signature Governor's Residence, 1 King Size Bed & 1 Queen Size Bed
Pool Villa, 1 King Size Bed
Our suites are ideal for families and those seeking private gardens or plunge pools.
Sofitel Luang Prabang offers a range of premium amenities including:
Free Wi-Fi and on-site car park
Breakfast buffet for an additional charge
Award-winning outdoor swimming pool and Le Spa
Fitness center and Governor's Grill restaurant
Air conditioning and wheelchair accessible rooms
Concierge, laundry, and babysitting services on request
Please note that pets are not allowed at our property.
At Sofitel Luang Prabang, you can dine at Governor's Grill, which serves international cuisine with a farm-to-table approach from 6:30 AM to 9:30 PM. We also offer signature drinks and snacks at the Firepit by the pool from 7:00 AM to 7:00 PM. Guests can enjoy a breakfast buffet, room service, and a dedicated children's menu.
At Sofitel Luang Prabang, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Sofitel Luang Prabang regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Sofitel Luang Prabang using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are not allowed at Sofitel Luang Prabang.
Sofitel Luang Prabang features two meeting rooms with a maximum capacity of 100 seats. The largest room offers a surface area of 120 square meters for your professional gatherings.
Sofitel Luang Prabang can host your events and banquets with a maximum capacity of 100 people. Our facilities include two meeting rooms, with the largest surface area being 120 square meters.
Sofitel Luang Prabang offers accessible accommodation, including the Garden Suite with either one king size bed or two single beds. These rooms feature accessible bathrooms to ensure a comfortable stay for all our guests.
Yes, Sofitel Luang Prabang allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Sofitel Luang Prabang, you can enjoy a short walk to several local landmarks:
Unesco Village: 1 minute walk
Royal Palace Museum: 10 minute walk
Night Markets: 10 minute walk
Le Spa at Sofitel Luang Prabang was awarded Best Spa in Laos by Travel+Leisure Luxury Awards Asia Pacific. We offer luxury massages that combine tradition and expertise for holistic healing using natural, organic products. Bathrobes are provided for your comfort during your visit.
Sofitel Luang Prabang supports business travelers with high-speed Wi-Fi and two meeting rooms accommodating up to 100 guests. Each suite includes a working area with a safe large enough for a laptop, and breakfast is served daily starting at 6:30 AM.
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