Homm Souvannaphoum Luang Prabang

TripAdvisor rating 4.5/5 1,179 reviews

Homm Souvannaphoum Luang Prabang - Image 1
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Description

Hotel extras

  • Spa and wellness centre

  • Outdoor swimming pool

  • Located in the heart of historic Luang Prabang

  • Elegant blend of colonial French and native Laotian designs.

Our accommodation(s)

Hotel location

Homm Souvannaphoum Luang Prabang

Rue Chao Fa Ngum, Ban Thatluang, nil
23624 LUANG PRABANG
Lao people's democratic republic

GPS:19.886484, 102.131257

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast

ELEPHANT BLANC

Non contractual photo

Feast on Laotian and Indo-Chinese cuisine such as Luang Prabang Salad and Lao Curry Chicken from the air-conditioned comfort of an indoor dining venue. On certain days, Feast of the Prince is accompanied by traditional Laotian dance and music.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  1,179 reviews

Certificate of excellence 2024

Great location but like Faulty Towers !!!

TripAdvisor rating 3.0/5

Max08Guernsey TripAdvisor review

This is only a few minutes from the centre of town and looks lovely, with a pretty garden and nice pool. But pretty much everything else was a disaster. Not an adjective I used often. For a start we were given the wrong room, despite the Manager himself showing us to our room. Our daughter was given the superior room, so we had to swap rooms and all our unpacked luggage later Our first (and only dinner) was a Fiasco. I ordered a Carbonara and my husband and daughter ordered dishes involving fried rice. This was clearly a big ask. My Carbonara came quickly, so I ate it. I had long finished when my daughters meat arrived, but still no rice. Some 20 minutes later her rice arrived, but by now her meat was cold. I went to bed and my husband's rice dish took an hour to come !!! The waiter also tried to chill the red wine in an ice bucket ! The waitstaff were friendly and willing but it was all VERY disorganized. Breakfast was no better the following day and from then on we ate out for the rest of our stay. Such a shame !

Dear Max08 Guernsey Firstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Please also accept my apology for not being presence on your departure. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure that our associates are re-trained and service recovery initiatives put in place to prevent recurrences. Please be assured that we take very seriously to all complaints to maintain the highest standards of service. We hope that you will not allow this incident mar your perception of the Homm Souvannaphoum Luang Prabang. We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly. Suphot Wongnuangsue Hotel Manager

What a gem this hotel is!

TripAdvisor rating 5.0/5

613berk TripAdvisor review

I can’t imagine a more gracious and welcoming hotel than Souvannaphoum. This was our fifth stay here in five years. We love the tranquil gardens, the superb guest rooms with balconies overlooking the gardens, and breakfast on the terrace by the pool. Also the location couldn’t be better, in a quiet neighborhood just a 15-minute walk from the main market The hotel is small (20 guest rooms) and service is professional yet also warm. High fives to Suphot, the hotel manager, and Channaly, the reservations manager. I had a medical emergency (a fall that resulted in a broken ankle) and they were super attentive, even accompanying us to the airport for our flight home to make sure all the wheelchair arrangements were correct. Very impressive!! I highly recommend this wonderful hotel.

Dear Gerard Alan Coe Thank you for the time you’ve taken to share the positive review of our hotel. and I wish Khun Pamela Get well soon. We are absolutely delighted to learn that your leisure stay with us was a memorable one, please rest assured that this compliments will be shared with my team who will definitely be glad to know their services were well received and appreciated. I do hope that Homm Luang Prabang will have the opportunity to welcome you back in the not too distant future. Best regards, Suphot Wongnangsue Hotel manager

Peaceful and relaxing

TripAdvisor rating 5.0/5

G6630YIpeterm TripAdvisor review

Fantastic historic French colonial style hotel in this famous UNESCO world heritage site and ideally situated at the south-western end of Sisavangvong road to give you easy walking or cycling access to the heritage districts of Vat Nong and Xieng Mouane. Formerly the home of Prince Souvanna Phouma, the hotel has spacious and comfortable rooms set in tropical gardens. The staff are wonderful and only too happy to satisfy any requests - special mention to Khampan who looked after us from start to finish. I would highly recommend this hotel - I didn't want to leave.

Dear G6630YIpeterm Thank you very much for your time writing a kind review of Homm Souvannaphoum Luang Prabang. It is always great to know that our guest had a good time spent at the resort. We will continue to serve guests at our best and to make sure everyone has a lovely moment while they are in the resort. and Thank you so much to address Khun Kaman who been provided outstanding service. We look forward to welcoming you again in the future. Regards Suphot Wongnangsue Hotel Manager

Luang Prabang ; Hidden gem of Mekong

TripAdvisor rating 4.0/5

Go13757 TripAdvisor review

Hotel staff are very friendly & helpful especially Khun Channaree ( Khun Noy ) Her advice are beneficial & useful regarding what to do & where to go in Luang Prabang . Hotel location is convenient to walk to the old part of the city . This made our trip wonderful & memorable .

Dear Go13757 Thank you very much for staying with us and for taking time sharing your recent experience at Homm Souvannaphoum Luang Prabang. We are happy to hear you had an enjoyable moment and that you are impressed Khun Channaree with service provided. Your kind compliments for our staff have been passed to them and they appreciated that very much, thank you again. We look forward to welcoming you again in the future. Best Regards Suphot Wongnangsue Hotel Manager

Luang Prabang 4 nights

TripAdvisor rating 5.0/5

Explore42263767106 TripAdvisor review

This is a great hotel very close to the center of town. An easy walk to restaurants and bars and also close to the river Great staff! They were very friendly and the service was great! The rooms were very spacious. I would definitely recommend staying there.

Dear Explore 42263767106 We are truly grateful for your kind feedback regarding your recent stay with us. We are equally pleased that you found our team’s care and the tranquil ambiance of our property to your satisfaction. Thank you for choosing to stay with us for four nights. We hope to have the pleasure of welcoming you and your family back in the near future. Best regards, Suphot Wongnangsue Hotel Manager

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