Pullman Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.7/5 257 reviews

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ALLSAFE approved hotel

Hotel extras

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Luang Prabang

Ban Pong Wanh
Lao people's democratic republic

GPS:19.862533, 102.106073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  257 reviews

TripAdvisor Rating  5.0/5  346 reviews

Certificate of excellence 2023

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Helpful and friendly staff!!

Dear Mr. Y., Thank you very much for choosing to stay with us and sharing your feedback. We feel sorry that the quality and selection of breakfast food items had fallen short of what you expected. We will strive to satisfy as many guests as reasonably at L' Atelier restaurant. We appreciate your comment for further improvement. Hope being able to welcome you back again. Warmly, Pullman Luang Prabang

Stunning location and exemplary service

TripAdvisor rating 5.0/5

warra69 TripAdvisor review

Exemplary service deserving of its 5 star rating. The location is superb and is an easy 10-15 minute ride into the city on the hotel shuttle. It is worth the extra time to stay here out of the city as it provide peace, serenity and beauty. The rooms are beautifully appointed and the pools are delightful. Special mention must be made of the young Thai man at Reception and his equally efficient and helpful Chinese counterpart. Both were delightful people who ensured our stay was memorable and a highlight of our trip.

Dear Warra69, It's certainly our great pleasure to have you stay with us after Covid. We thank you for your loyalty and the compliments. We are truly delighted to hear that you comfortably settled in our cozy room and the team was able to make such an impact on your overall experience. Thank you for recognizing Jack and Velra, we will pass it on to them. Hopefully can welcome you back again. Warmly, Pullman Luang Prabang

Good stay / great location

Customer review rating 5.0/5

Louise R. Couples - Confirmed reviews ALL

Loved the outdoor bar/restaurant area.

Dear Mr. Louise R., Thank you for the extended stay and the compliment. We are delighted to hear that you appreciate the service level from our team. We all look forward to welcoming you back. Warmly, Pullman Luang Prabang

Amazing staff

Customer review rating 5.0/5

Aenoy S. Families - Confirmed reviews ALL

Beautiful property with kind and attentive staff. Will return in the future.

Dear Mrs. Aenoy S., Thank you for your recent stay and the compliment. We are delighted to hear that you felt well taken care of by our team. Your recognition for Yusuf and Velra is highly appreciated. We will definitely pass it on to them. We all look forward to welcoming you and you family back. Kop chai lai lai. Warmly, Pullman Luang Prabang

Friendly Staff

Customer review rating 4.5/5

T. Couples - Confirmed reviews ALL

Friendly staff, one of the staff is Ms Velra.

Dear Mr. T., Thank you for your loyalty We are truly grateful for your comments about our team, especially Velra. We will certainly pass it on to her. We hope for another chance to welcome you back again. Warmly, Pullman Luang Prabang

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Other web-users rate our hotel

  • 93 reviews 7.3/10 Location
  • 165 reviews 8.5/10 Room
  • 257 reviews 8.6/10 Service
  • 71 reviews 8.8/10 Comfort
  • 68 reviews 9.4/10 Vibe
  • 67 reviews 7/10 Breakfast
  • 66 reviews 8.7/10 Cleanliness
  • 41 reviews 9.7/10 Value

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