Pullman Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.6/5 279 reviews

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Description

Hotel extras

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Our accommodation(s)

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Hotel location

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
Lao people's democratic republic

GPS:19.862533, 102.106073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  279 reviews

TripAdvisor Rating  5.0/5  384 reviews

Certificate of excellence 2024

Staying experience

TripAdvisor rating 5.0/5

Owen C TripAdvisor review

The best view in the hotel staff verry friendly and helpful the information so inconvenient Share stories about the brand, products, or experiences with guests. This storytelling approach humanizes the interaction and deepens the connection.

Dear Guest, Thank you for sharing your feedback with us! We’re thrilled to hear that you enjoyed the view and found our staff to be friendly and helpful. We take great pride in offering warm, personalized service, and it’s wonderful to know that our team made a positive impact on your stay. We also appreciate your comments about the information provided during your stay. We strive to ensure that everything is easily accessible and convenient for our guests, and we’re sorry to hear that this wasn’t your experience. We’re actively reviewing how we can streamline and improve communication to make it more convenient for everyone. Thank you again for your valuable feedback. We hope to welcome you back soon and ensure your next stay is even more enjoyable.

Excellent all around

Customer review rating 4.5/5

Hector P. Couples - Confirmed reviews ALL

Great stay. Large and wonderfully maintained room. Beautiful settings. Service was phenomenal, Special call out to our Front desk person, Toto. Young gentleman, eager to learn the hospitality business and always ready to assist in any way he could.

10 Stars hotel

TripAdvisor rating 5.0/5

JEWISH A TripAdvisor review

Amazing stay thanks to the helpful staff and manager. The driver always taking care of us and provided the best service.Everything about the hotel is top notch: beautiful rooms, excellent food, and extremely friendly and attentive staff The hotel is full of gardens and the best views.

Dear Guest, Thank you so much for your kind words! We’re absolutely delighted to hear that your stay was amazing, and we truly appreciate your recognition of our team. Our staff, including the driver, always strives to ensure that guests feel well cared for, so it’s wonderful to know that you had such a positive experience. We’re also thrilled that you enjoyed the beautiful rooms, excellent food, and the peaceful gardens and views that make our hotel a special place to stay. Providing a memorable, top-notch experience for each guest is always our goal, and your feedback means a lot to us. We look forward to welcoming you back in the future and ensuring another exceptional stay. Thank you again for choosing us!

For family trip

TripAdvisor rating 5.0/5

Scenic27385171168 TripAdvisor review

Very nice service,everyone very friendly and helpful, So amazing hotel very nice nature and comfortable 😀😊😊😊😊😊☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️

Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service and found our team to be friendly and helpful. It’s always our goal to create a warm, welcoming environment for our guests, and we’re so glad that you felt comfortable and well taken care of. We’re also delighted that you appreciated the beautiful natural surroundings of the hotel. We truly believe in the power of nature to enhance our guests’ experience, and it’s great to know it made your stay even more special. We would love to welcome you back anytime for another amazing stay!

Nice relaxing stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Very peaceful experience, the nature, the quietness, the room balcony was great to relax and the gym was fantastic

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Other web-users rate our hotel

  • 145 reviews 6.9/10 Location
  • 218 reviews 8.1/10 Room
  • 335 reviews 8.2/10 Service
  • 89 reviews 8.9/10 Comfort
  • 81 reviews 6.7/10 Breakfast
  • 75 reviews 7.6/10 Cleanliness
  • 21 reviews 10/10 Wellness Area

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