Pullman Luang Prabang Hotel 5 stars

Booked room for 3 nights in March and it was a pleasant stay. Service was excellent as well as cleanliness. It`s not in the city, but it doesn`t matter. Shuttle goes few times a day. My suggestion to hotel is, that don`t demand information, when somebody comes back from city to hotel.It`s not funny to spent time in town and think schedule. Of course you can use tuktuk or taxi. Food is excellent if we talk about breakfast or a`la carte menu. Prices in a`la carte menu are very reasonable to compare for other restaurants in the city. Of course you can get your "fried rice" portion very cheap from street selleres.

I enjoyed my stay here. I stayed here for 3 night and it is about right for Luang Prabang. It seem like a high-class resort and I thoroughly enjoyed the amenities and the service. Everyone was very kind and the pool was never crowded. The room itself was super clean, and not only do they do one housekeeping in the morning, but I also noticed they did a quick clean in the late arvo! Good attention to detail! The only downside is that it is far away from town. You need to take a shuttle into town which could be some inconvenience for some. However, if you plan ahead and don't mind paying some money for taxi, then it is well worth the stay! Thank-you for the excellent stay! I will consider staying with Pullman when I return.

We stayed in the Pullman LP for 7 nights around the western New Year. Our great experience started right at the airport where the beforehand arranged pick-up was waiting for us at the arrivals and took us through the city to the hotel. Check-in was relaxing and we were upgraded to an extremely spacious premium deluxe suite for what we are grateful. The resort is arranged around paddy fields, water and the swimming pools, you can take a relaxing walk between the central facilities and the room. Beautiful views on the surrounding hills and fields of the local farmers. The grounds are very well maintained with flowers and trees everywhere. As the resort is a few kilometres out of town, it all is peace and quietness but the free shuttle takes you to and from the centre on an hourly basis if you would like to go visiting or wandering around. We found this a very positive element of our stay. All of the staff and the manager Mr Denis are very attentive and helpful, the only remark that we would have is the understanding of English of some of the local staff but their friendliness compensates for it. Huge choice of breakfast with both Asian and Western options, a lovely start of the day on the terrace with the rising sun. We got dinner every day from the Atelier restaurant, either at the restaurant or on the deck of the bar with the fire pit. Thanks again for our daily appetizer as part of our Accor status benefits. As a resume we found the Pullman of Luang Prabang a great choice for a slow holiday with a mixture of quiet relaxing and some local visits. We are already looking forward to returning !

From the moment of the airport pick up on arrival until the momemnt of departure, i experienced the geunine warmth and courtesy of the hotel staff that came from their heart and their culture. The hotel's environ and ambience and extensive grounds was great. The location was a little far from the city centre but that was compensated by the beautiful grounds that cannot be found in the city centre. The complaints that I had were: that the water in the shower did not drain properly; that the hot water took a long time to come on; that the house keeping staff forgot to put in fresh towels on 2 days after removing the used ones. that apert from the breakfast selection, the food at the hotel restaurant was simply not up to par and over priced compared to ALL the other places i ate at in the city. The front desk and concierge staff were extraordinarily helpful.

We stayed at the Pullman Luang Prabang during the first week of December and truly enjoyed the experience. The location is fantastic since it provides a quite environment with a beautiful surrounding. The staff is very friendly and the rooms very comfortable.