Pullman Luang Prabang Hotel 5 stars

TripAdvisor rating 4.5/5 277 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Luang Prabang
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Hotel extras

  • Spoil your kids with fun activities and meal with MyKids

  • Enjoya a free flow & unique experience with MyGlass package

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • LUANG PRABANGPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Outdoor tennis court (Nearby)Paying
  • Boat excursions (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Luang Prabang

Ban Pong Wanh
06000
luang prabang
democratic republic lao

Tel: +85671211112

Fax: (+856)71/211188

Check-in from 14h00

Check out up to 12h00

  • SOUTHERN BUS STATION :  VTELP SOUTH STATION

  • By plane

    LUANG PRABANG At 10km / 6.21 miles - Shuttle paying

GPS :19.862533, 102.106073

Our accommodation(s)

Providing leading edge of modernity and comfort, all rooms and suites feature a large terrace, connectivity panel, free WiFi, workspace and areas to relax. Each bathroom has a walk in rain shower and a separate bathtub with daylight.

DELUXE ROOM, 1 King Size Bed, Garden View

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Mountain view, Garden View, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds, Garden View

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Mountain view, Garden View, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PREMIUM DELUXE ROOM, 1 King Size Bed, Garden or Mountain View

  • Max. number of persons: 3
  • Area: From 67 / 721 sq ft
  • Views: Mountain view, Garden View, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

L'ATELIER

Type of cuisine: International

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE JUNCTION

Non contractual photo

The Pullman lobby bar concept: when barista meets bartenders and when morning pastries meet tapestries. Enjoy the view of the paddy fields and exotic gardens with your friends and family, while enjoying our delectable cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

H2O

Non contractual photo

At the resort's main infinity pool and surrounded by rice fields, H2O is delivering refreshments directly to sun-loungers . Enjoy a delicious local bite and international cuisine with a wide range of salads, BBQ item, fruit juices and cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 368

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Pullman Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 4.5/5

277 reviews

Very good stay

TripAdvisor rating 4.5/5

Jussi29 16/03/2020 TripAdvisor review

Booked room for 3 nights in March and it was a pleasant stay. Service was excellent as well as cleanliness. It`s not in the city, but it doesn`t matter. Shuttle goes few times a day. My suggestion to hotel is, that don`t demand information, when somebody comes back from city to hotel.It`s not funny to spent time in town and think schedule. Of course you can use tuktuk or taxi. Food is excellent if we talk about breakfast or a`la carte menu. Prices in a`la carte menu are very reasonable to compare for other restaurants in the city. Of course you can get your "fried rice" portion very cheap from street selleres.

Excellent stay in the resort

TripAdvisor rating 4.5/5

Jackson Y Friends getaway - 11/01/2020 TripAdvisor review

I enjoyed my stay here. I stayed here for 3 night and it is about right for Luang Prabang. It seem like a high-class resort and I thoroughly enjoyed the amenities and the service. Everyone was very kind and the pool was never crowded. The room itself was super clean, and not only do they do one housekeeping in the morning, but I also noticed they did a quick clean in the late arvo! Good attention to detail! The only downside is that it is far away from town. You need to take a shuttle into town which could be some inconvenience for some. However, if you plan ahead and don't mind paying some money for taxi, then it is well worth the stay! Thank-you for the excellent stay! I will consider staying with Pullman when I return.

Dear Jackson Y, Sabaidee! Thank you for taking the time to share your experience with the TripAdvisor community. We are elated you enjoyed your time with us. We would like to thank you for complimenting our team, especially our House Keeping team, it always serves as a source of encouragement when they are recognized for their hard work. Additionally, we would also like to thank you for keeping us in mind the next time you return to Luang Prabang. We look forward to welcoming you back to our resort! Best, Denis and his team Denis Dupart - Area General Manager

Fabulous place

TripAdvisor rating 4.5/5

mc53236 Couples - 06/01/2020 TripAdvisor review

We stayed in the Pullman LP for 7 nights around the western New Year. Our great experience started right at the airport where the beforehand arranged pick-up was waiting for us at the arrivals and took us through the city to the hotel. Check-in was relaxing and we were upgraded to an extremely spacious premium deluxe suite for what we are grateful. The resort is arranged around paddy fields, water and the swimming pools, you can take a relaxing walk between the central facilities and the room. Beautiful views on the surrounding hills and fields of the local farmers. The grounds are very well maintained with flowers and trees everywhere. As the resort is a few kilometres out of town, it all is peace and quietness but the free shuttle takes you to and from the centre on an hourly basis if you would like to go visiting or wandering around. We found this a very positive element of our stay. All of the staff and the manager Mr Denis are very attentive and helpful, the only remark that we would have is the understanding of English of some of the local staff but their friendliness compensates for it. Huge choice of breakfast with both Asian and Western options, a lovely start of the day on the terrace with the rising sun. We got dinner every day from the Atelier restaurant, either at the restaurant or on the deck of the bar with the fire pit. Thanks again for our daily appetizer as part of our Accor status benefits. As a resume we found the Pullman of Luang Prabang a great choice for a slow holiday with a mixture of quiet relaxing and some local visits. We are already looking forward to returning !

Dear mc53236, Sabaidee from Luang Prabang! Thank you for taking the time to share your experience with the TripAdvisor community. We are elated you had a fabulous vacation. We are also delighted our service met your expectations and you had an opportunity to experience the serenity that Pullman Luang Prabang has to offer. We would also like to thank you for highlighting our grounds and cuisine, we are pleased you seized the chance to savor our culinary creations. Your candid feedback regarding our team’s English proficiency is appreciated as it has illuminated areas for improvement. We look forward to your return! Best, Denis and his team Denis Dupart – Area General Manager

Warm Welcome

TripAdvisor rating 4.5/5

jbl721 Couples - 31/12/2019 TripAdvisor review

From the moment of the airport pick up on arrival until the momemnt of departure, i experienced the geunine warmth and courtesy of the hotel staff that came from their heart and their culture. The hotel's environ and ambience and extensive grounds was great. The location was a little far from the city centre but that was compensated by the beautiful grounds that cannot be found in the city centre. The complaints that I had were: that the water in the shower did not drain properly; that the hot water took a long time to come on; that the house keeping staff forgot to put in fresh towels on 2 days after removing the used ones. that apert from the breakfast selection, the food at the hotel restaurant was simply not up to par and over priced compared to ALL the other places i ate at in the city. The front desk and concierge staff were extraordinarily helpful.

Dear jbl721, Sabaidee from Luang Prabang! Thank you for taking the time to share your experience with the TripAdvisor community. We are delighted you enjoyed your overall stay with us especially our team's warmth and the serenity that Pullman Luang Prabang has to offer. However, I am sorry to hear that you were not satisfied with your shower facilities, house keeping service and our breakfast. Please be assured, I have communicated your candid feedback to the pertinent team members and we will address all of your concerns. We hope to have the opportunity to welcome you back to our resort! Best, Denis and his team Denis Dupart - General Manager

Very good property

TripAdvisor rating 4.5/5

joaquinl341 Couples - 18/12/2019 TripAdvisor review

We stayed at the Pullman Luang Prabang during the first week of December and truly enjoyed the experience. The location is fantastic since it provides a quite environment with a beautiful surrounding. The staff is very friendly and the rooms very comfortable.

Dear Joaquin L, Sabaidee from sunny Luang Prabang! Thank you for taking the time to share your experience with the TripAdvisor community. We are delighted to hear you enjoyed your stay with us and had the opportunity to experience the serenity that Pullman Luang Prabang has to offer. We would also like to thank you for complimenting our team. We look forward to welcoming you back to our resort! Best, Denis and his team Denis Dupart - General Manager

Great Hotel

TripAdvisor rating 4.5/5

Joethetraveller58 Couples - 21/10/2019 TripAdvisor review

Situated on the road to Kuang Si Waterfalls, yet only a few kilometers from Luang Prabang centre. The hotel surrounds a terraced paddy field. The hotel is spotless, and unusual, no hidden mosquitoes nor gecko's. Restaurant very good, has a wide choice for breakfast. Including Buffalo Yogurt. Used the courtesy bus into the city a couple of times much better than a a bumpy Tuk Tuk. The staff were very friendly and helpful.

Dear Joethetraveller58, Sabaidee from Luang Prabang! Thank you for taking the time to share a review of our property with the TripAdvisor community. As you accurately pointed out, we are the closes 5* property to Kuang Si waterfall, as well as, located a mere few kilometers from the town center which has given us the space to provide serenity and peacefulness to all our guest. We are delighted you had the opportunity to savor our breakfast buffet, especially the buffalo yogurt. In Accor, we refer to our team as Heartist, heart + artist and they tediously endeavor to deliver the service you experienced firsthand. We look forward to welcoming you back in Luang Prabang. Best, Denis and his team Denis Dupart - Area General Manager

wonderfully restful

TripAdvisor rating 4.5/5

marcvitry Couples - 11/10/2019 TripAdvisor review

calm, space, cleanliness and very good food. wonderful staff : helpful and efficient slightly out of town, not at walking distance so the shuttle service is necessary. a bit more frequent shuttles would be appreciated.

Dear marcvitry, Sabaidee from Luang Prabang! Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to hear you enjoyed our cuisine and had a chance to experience the serenity Pullman Luang Prabang has to offer. At Accor, we refer to our team member as Heartist, heart + artist. We believe our team embodies the Heartist spirit as you encountered firsthand. We will take your suggesting regarding our free shuttle service under consideration. Once again, thank you for your valuable feedback and giving us the opportunity to improve. Best, Denis and his team Denis Dupart - General Area Manager

Fantastic Service Hotel

TripAdvisor rating 4.5/5

Khema S Couples - 26/12/2018 TripAdvisor review

We stayed there for a few nights for holiday and we felt a very warm welcome from all staff members of the hotel. Amazingly, we felt a sincere kindness and hospitality given by all the staff members of the hotel from the moment we arrive till we left. We found luxury and tranquility staying there. A special thanks to Front Office Manager Ms. Tippy for making our experience extra special.

Dear Explorer61958646916, Thank you very much for your recent stay at Pullman Luang Prabang and for taking the time to share such a wonderful review on TripAdvisor! We are delighted to learn that you have enjoyed your stay with us, we are grateful for your recognition on the services provided by our attentive team member, it certainly will be a pleasure to pass on your kind compliments on to the team. We look forward to welcoming you back very soon and we wish you a HAPPY 2019 ! Warm regards, Denis Denis Dupart - General Manager

Breathtaking

TripAdvisor rating 4.5/5

604winstont Couples - 12/12/2018 TripAdvisor review

Padi fields, mountains with banks of cloud hugging them. The setting is beautiful. And each villa is private. We went in during the soft launch and potential for it to become spectacular is great, with sunken in bars waiting to open. It may be 5 -10 mins out of town, but convenience is not an issue. Frequency of town transport will be much appreciated.

Dear 604winstont, Thank you very much for staying with us and gave us a 5 star review! Your uplifting words are greatly appreciated and I have shared your compliment with the whole team. I thank you for your kind words and suggestion, our management team already planned to provide more frequent shuttle to the town, we are in the process of hiring more drivers. Thank you once again for your constructive comment, we look forward to having you with us again at Pullman Luang Prabang. Warm regards, Denis Denis Dupart - General Manager

Marvelous time in Luang Prabang .

TripAdvisor rating 4.5/5

JonathanD2030 Solo travel - 28/10/2018 TripAdvisor review

Had just completed a first time visit to bucolic Luang Prabang. Stayed at the brand new Pullman Hotel. Smiles from the moment you arrive with a wonderful reception from the staff . The Room was sparkling clean ,Breakfast and dinner was just fabulous. Had a most enjoyable stay, will certainly return with the family next time .

Dear JonathanD2030, Thank you very much for your terrific review. I am thrilled to learn that you had a marvelous time with us, thank you for highlighting the staff, our rooms and food, rest assured your kind words have been shared with the whole team, I am sure you enjoyed your first experience in Luang Prabang, we look forward to welcoming you and your family in not too distant future! Have a pleasant day! With warm regards, Denis Dupart General Manager

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