Pullman Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.6/5 251 reviews

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Pullman Luang Prabang - Image 1
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Ban Pong Wanh, 06000 LUANG PRABANG, Lao people's democratic republic

Description

Hotel extras

  • Enjoy the FLEXI Stay: 24 hour check-in & check out, at your convenience. Stay your

  • Spoil your kids with fun activities and delicious kids'meal. The perfect for a day of joy!

  • Largest hotel in Luang Prabang with 123 spacious guest rooms

  • State-of-the-art conference centre & meeting facilities

  • Family-friendly resort with 3 swimming pools and Kid's Club

Our accommodation(s)

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Hotel location

Pullman Luang Prabang

Ban Pong Wanh
06000 LUANG PRABANG
Lao people's democratic republic

GPS:19.862533, 102.106073

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ATELIER

Enjoy a wide variety of culinary delights in our all day dining restaurant. Combining ingredients from our organic garden and the local communities, we offer exceptional dishes from all continents inspired by our international executive chef.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  251 reviews

TripAdvisor Rating  4.8/5  473 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Gidi K. Couples - Confirmed reviews ALL

great service and great facility

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman Luang Prabang

Exceptional family stay with outstanding service

TripAdvisor rating 5.0/5

DamiaNPL TripAdvisor review

We stayed at the Pullman Luang Prabang for three nights as a family with a toddler and had a genuinely excellent experience. The service was phenomenal from start to finish. Every staff member we interacted with was friendly, attentive, and proactive without ever being intrusive. A special mention goes to Mr. David Homsin, who truly went above and beyond. He looked after us throughout the stay and even took our toddler to feed the rabbits so we could enjoy breakfast in peace. Anyone traveling with a young child will understand how rare and appreciated that kind of help is. The facilities were very well maintained. The gym was great, the pools were clean and relaxing, and the overall grounds were peaceful and well kept. Our room was spotless, the bed was very comfortable, and housekeeping was consistently excellent. Breakfast was solid and more than what you would expect. Good variety, fresh options, and enough choice to keep both adults and kids happy over multiple days. One of the biggest conveniences was the complimentary shuttle service. Being able to get dropped off and picked up anywhere in the city made exploring Luang Prabang incredibly easy and stress free. A couple of minor downsides worth mentioning for transparency. The walls are a bit thin, so you can hear neighboring guests when they enter their rooms, although it was always quiet after around 9:30 pm. The TV is also a bit dated, with no smart TV or streaming options, so bring a laptop or tablet if you like watching shows or movies in the evening. What really made this stay special for our toddler was the on-site animals and farm. The rabbits, buffalo farm, chickens, and organic garden were a huge highlight. By the end of the trip, he did not want to leave. We will absolutely return in the future. Thank you again to David and the entire Pullman Luang Prabang team for making our family trip so memorable.

Dear guest, Thank you very much for sharing such a wonderful review! We’re delighted to hear that your family had an exceptional stay and that our team, especially David, made your visit so memorable. It’s great to know you enjoyed our facilities, shuttle service, and the on-site farm experiences for your toddler. We also appreciate your constructive feedback and truly look forward to welcoming your family back again soon. Sincerely, Pullman Luang Prabang

Customer review rating 4.5/5

Mariano P. Couples - Confirmed reviews ALL

Rooms were spacious and loaded with amenities. Spacious shower and tub, and magnificent Laotian-French restaurant.

Dear guest, Thank you for sharing your feedback. We’re pleased to hear that you appreciated the spacious rooms, well-appointed amenities, and our Laotian-French restaurant. We sincerely apologize for the inconvenience caused by the inconsistent water temperature in the shower and are addressing this matter to improve guest comfort. We hope to have the opportunity to welcome you again. Best regards, Pullman Luang Prabang Management

Customer review rating 5.0/5

Zhe Y. Couples - Confirmed reviews ALL

My recent stay at Pullman Luang Prabang was thoroughly enjoyable. The front desk staff provided attentive and efficient service throughout, assisting with everything from check-in formalities to local recommendations, making my trip stress-free. The resort’s pools were impeccably maintained—clean, clear water and tidy surrounding areas made for a perfect spot to relax after a day of sightseeing in Luang Prabang. I would definitely recommend this hotel to anyone visiting the area.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Eirik U. Families - Confirmed reviews ALL

We had a very relaxing and comfortable stay at Pullman. The resort has great amenities such as multiple pools, gym, kids play area, restaurant and rooms. The staff are very happy and helpful and offer individualised assistance with everything from supplying towels and extra bedding, to helping with excursions, transport and daily check ins to see how we doing. Especially Khamchan, Mina and David were great help to us and we had daily interactions with them to see how we were and if they could do anything for us. I would highly recommend Pullman Luang Prabang to anyone who wants a relaxing enjoyable stay. Also very good for families with kids as there are always something for the little ones to entertain themselves with.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 153 reviews 6.5/10 Location
  • 231 reviews 8/10 Room
  • 331 reviews 8.7/10 Service
  • 70 reviews 6.1/10 Breakfast
  • 68 reviews 7.9/10 Cleanliness
  • 10 reviews 5/10 Bar

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