3 Nagas Luang Prabang - MGallery

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3 Nagas Luang Prabang - MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 6 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Experience Lao lifestyle & authentic cuisine

  • Located near UNESCO protected garden originally from 1900s

  • Access to outdoor pool, fitness centre & sports activities

  • Locale & classic inspired drinks with MyGlass program

  • Children special previleges to play with MyKids program

Hotel location

3 Nagas Luang Prabang - MGallery

Vat Nong Village
0600 LUANG PRABANG
Lao people's democratic republic

Telephone +856 71 253 888

Fax +856 71 260 776

Contact email

  • 3 NAGAS LUANG PRABANG MGALLERY: 

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS:19.8948, 102.140855

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903). Each room is equipped with bathtub and locally inspired amenities. Ceiling fan and air conditioner keeps your room breezy and temperate. The walls are decorated with Lao textiles and artifacts from days gone by.

Our guest reviews

Our guest reviews for
3 Nagas Luang Prabang - MGallery

100% genuine reviews from our guests

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ALL Rating  4.7/5  6 reviews

TripAdvisor Rating  4.5/5  808 reviews

Excellent Stay

Customer review rating 5.0/5

Yelena S. Families - Confirmed reviews ALL

I had a wonderful experience at 3 Nagas Luang Prabang. The room was comfy and specious (free upgrade!), breakfast delicious, massage was of amazing quality and very attractive price. All staff were very accommodating , very polite and professional. We felt so much welcome there! The service was of the highest class. We can not wait to get back!

Dear YELENA S., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Great stay

Customer review rating 4.5/5

Alom Families - Confirmed reviews ALL

Staffs are the best

Dear AGUS PRIADI L., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie and 3Nagas Team

Well located, good customer services with warmly welcome from all staff.

Customer review rating 4.5/5

Aun O. E. Solo - Confirmed reviews ALL

First time to visit 3 Nagas Luang Prabang - MGallery; incredible good since first come at the hotel with warmly welcome by all staff as well as their attention. In addition to good location, stay, room included foods etc.

Dear Mr. Sutthiphong, We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Excellent stay

Customer review rating 5.0/5

Yelena Families - Confirmed reviews ALL

Central location, spaceous and cozy room, nice SPA, good breakfast, great services.

Dear Ms. YELENA , We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are definitely looking forward to welcome you back again with your mom. Stay safe always. Sincerely, Jed & Team H9…

What a pleasant stay AGAIN

TripAdvisor rating 5.0/5

seongyongs2015 Couples - TripAdvisor review

This was my 2nd stay at 3 Nagas MGallery. Here is again everything about this property was absolutely amazing. All staff members were great, kind and efficient. Special thanks to our wonderful assistant house manager, Noy. She made us comfortable as it were our second home. Also thanks to Bird, Yond, Brian from the front desk, Lain, Bounluey, Vanh, Valee, Ked, Keo from the 3 Nagas restaurant, Seng and Fan from breakfast, Ked and Bounyong from the bar. Without those people, our stay could have not been better. Breakfast was excellent and great food at 3 Nagas restaurant. We tried the sunset cruise from the hotel for two hours and it is highly recommended for anyone who wants a private with unlimited drinks to go with. Another thanks to Lai who looked after us on the cruise. The property is old but protected by UNESCO. You may experience creaking noise but it is just a part of the property itself. If you accept the tiny small flaw with respect, the more than 100 years old house will give anyone who stays there an unique experience.

Dear seongyongs2015, Thank you very much for staying with us again. We're glad that you had a pleasant stay with us and for mentioning our amazing staff. We always try to make each and every guest feel at home and we're extremely in love with the fact that you felt that throughout your stay. Thank you very much again and we sincerely appreciate for sharing your experience here. Best regards, Jed & Team

Best Location

TripAdvisor rating 5.0/5

yff64718 Families - TripAdvisor review

Centrally located in the heart of Luang Prabang, it was very convenient to access major temples, restaurants and shops. The bicycles were a pleasant surprise to enhance our accessibility to points of interest in town.

Dear yff64718, Its wonderful to hear that you found our location very convenient and we appreciate for sharing your experience on TripAdvisor. Truly one of the best feature of our hotel and we'll be looking forward in welcoming you back soon. Thank you so much! Best regards, Jed & Team

Amazing staffs and best location in LP

TripAdvisor rating 5.0/5

soranat2018 Families - TripAdvisor review

Everything was perfect for our stay and definitely will return to stay again. Staffs were very friendly and helpful. Thank you Bird (receptionist) for arranging everything for us from airport transfer, book a table for dinner and surprised my mom's BD cake! and the rest of the team.

Dear soranat2018, Thank you so much for staying with us and making us part of your mom's birthday! We're delighted that we made it perfect and will surely looking forward to welcoming you back in our hotel. Many thanks for the positive review and for sharing it on TripAdvisor. Best regards, Jed & Team

A Lovely Small Hotel

TripAdvisor rating 4.0/5

29markkuv3 Couples - TripAdvisor review

Most important first, the staff. They are so friendly, so helpful and so kind. They do everything for you. Each and everyone. Location is just perfect. Food in a restaurant was delicious. And we really enjoyed our Lao Dinner & Dance Night. But our room (room 3). There was some major problems and they decided that we had to move to another room. There we spent only one night because of the air con was leaking and destroyed my medicines. Then the manager transfered us to Sofitel Luang Prabang Hotel which was a very good choice. So thank You very much for that. The hotel itself is so lovely and beautiful. They just have to fix some problems they have in some of a rooms. Because we really enjoyed our stay in 3 Nagas and Luang Prabang too. And once again, we would like to thank your super excellent staff for everything what they did for us. Our very special thanks goes to Miss Noy, Mr Sy and Mr Lai. Thank You.

Dear Mr. 29markkuv3, Many thanks for the wonderful words regarding our staff and your experience at 3 Nagas. Maintaining 100-year-old buildings are quite challenging yet we are doing our best to preserve these thistorical buildings and we do apologize for inconveniences but we're glad that you found it so lovely and beautiful. Noy, Sy and Lai are so grateful for your review and for remembering them. Thank you so much and we love to have you back in 3 Nagas and in Sofitel. Best regards, Jed & Team

Such an Anthentic Place in the heart of Luang Prabang

TripAdvisor rating 5.0/5

annabellethebaud1103 Families - TripAdvisor review

We couldn't have made a better choice by staying at the 3 Nagas with our two young daughters. The services, the food, the smile of the staff, from the welcoming drink to the check out we have truly enjoyed the journey.

Dear Ms. annabellethebaud1103, Thank you for staying with us and that you found us an authentic place in the heart of Luang Prabang. We extremely appreciate your comments about our hotel and your stay. I will share this with the team as this will serve as motivation to them. We look forward on your next stay with us and discovering more of Luang Prabang. Thank you very much! Best, Jed & Team

A week in 3 Nagas

TripAdvisor rating 5.0/5

Rachel W Couples - TripAdvisor review

My husband and I had a week in 3 Nagas. We found the room to be excellent, the bed was very comfortable, the staff very helpful, the food was very good, the location excellent. It was also great to have the use of bicycles.

Dear Ms. Rachel W, Thank you for choosing us to be your home in Laos and we're happy that you enjoyed your week with us. Hoping to see you again and that your next stay will be as pleasant as the previous one. Thank you Best, Jed & Team

Good location and friendly staffs

TripAdvisor rating 4.0/5

Sightsee297308 Families - TripAdvisor review

The hotel is in a good location, on the main road of city and easy to access sightseeing places. The room may not look pricey (as the room rate) but this may be the best the hotel can offer given that the buildings are listed as conservative building in the World Heritage site.

Dear Sightsee297308, Thank you for taking time reviewing us on the TripAdvisor. We are pleased to hear that you found us to be,"Good location and friendly staffs'. We hope to be able to welcome you back with us again. Best, Mooyen & team

Excellent stay

TripAdvisor rating 5.0/5

apratim m Couples - TripAdvisor review

My wife and I spent 6 nights at 3 Nagas. It is a heritage property straight out of a storybook. The staff were extremely gracious and hospitable throughout. A big thank you to Sophie, Bird, Fan and rest of the team during our stay. During my stay, I fell sick and had picked up a serious knee injury. Sophie and team went beyond their duty to regularly check in on me and provide me with medication, tea and ice packs etc. The location is fantastic as well. The property is a short walk away from the main tourist locations such as Mount Phousi and the famous night market. We were also happy to use the complimentary bicycles provided by the hotel to explore Luang Prabang and utilise the amenities such as the swimming pool at the Sofitel. We were also happy with the breakfast, which had a good mix of Laotian and western food options with a mix of buffet and make to order.

Dear "apratim m", Thank you very much for your feedback. "Excellent stay" - What could we ask more. I am delighted to read that our team makes you feel welcome and taking care of. I will share your comment to the entire team and especially to Sophie, Bird and Fan. The combination of out both property is really convenient for long stay in Luang Prabang. I am glad you enjoyed it. I hope we will have the opportunity to welcome you again soon. Best Regards. Audrey 3Nagas Luang Prabang.

good location & very friendly and helpful staffs!

TripAdvisor rating 5.0/5

BewtyKullawat Families - TripAdvisor review

Highly recommend for those who travel to Luang Prabang because1. location is near popular tourist destination e.g. Xiongtong temple, National Museum, morning merit in front of hotel2. hotel staffs are very helpful, friendly, and kind. They always ask if you need anything. 3. hotel contacted me 1 week before the trip asking if I would like to go anywhere or book anything to ensure my trip is pleasant. 4. their restaurant is known for authentic laos cuisine which I enjoyed (compared to other restaurants i went during this trip). By the way, breakfast is also decent. Things that i would suggest for improvement (but it is not a big deal anyway) are1. Toilet floor is wooden so it can get a bit messy when floor is wet. 2. hotel does not have facilities. But it is meant to be small & cozy in the middle of preserved street. If guest wants to use facilities, hotel allows the guest to use at Sofitel not far away from hotel.

Dear BewtyKullawat, Thank you for taking time reviewing us. We are delighted to hear that your found us as, "good location & very friendly and helpful staffs!". Chef Ko will be delighted to hear that his Lao cuisine exceed your expectation and yes we are one of the original restaurant in Luang Prabang. Thank you once again for the positive reviews. Best, Mooyen & team

Probably the best place ever, solace and warmth

TripAdvisor rating 5.0/5

Sharif D Solo travel - TripAdvisor review

In about a day or two of staying there I referred to my room at 3 Nagas as my home. ‘Am heading home’ is what I would say which speaks volumes of the people, warmth, service, care and of course the charm of the 3 Nagas. I will be back for sure.

Dear Sharif, Thank you very much for you comment regarding 3 Nagas Luang - MGallery by Sofitel. We already miss you at the hotel, your kindness really touch us! We you are completely part of our family and we are waiting you to come back home! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Charming and nostalgic.

TripAdvisor rating 5.0/5

ellysiewcook Families - TripAdvisor review

Rich in character and conveniently located near the town centre we’re well looked after by friendly and helpful staff of this hotel. They’re fantastic in ensuring comfort and enjoyment during our stay and provided invaluable assistance in arranging transport and accommodation for the next part of our holiday in the country.

Dear Mrs. Cook, Thank you very much for your comment concerning 3 Nagas Luang Prabang - MGallery by Sofitel. We are deligthed to read that your family and yourself enjoyed your stay at 3 Nagas. The most important for us is to make your holidays in Luang Prabang memorable, and make you feel at home. It is with pleasure that we helped you organize your next stop in Laos! I will share your feedback with all the team, It will give them motivation to continue to deliver the best service for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Noy Assistant House Manager 3 Nagas Luang Prabang - MGallery by Sofitel

Luang Prabang

TripAdvisor rating 5.0/5

995aa2222 Friends getaway - TripAdvisor review

My colleague and I made a short trip to Luang Prabang for some R&R after our global annual finance meeting in Bangkok. We chose to stay at 3 Nagas by Sofitel based on the recommendations of our other colleagues who had been there. I must say we were not disappointed. We were very pleased with the rooms and services we received and it is indeed a true gem to be recommended to future travellers to Luang Prabang. Even though I had a small issue with my room but the manager (Mr Chin) acted very quickly to resolve the issue once he heard of my complaint. The staff - concierge and restaurant servers— had all shown the “best-in-class” professionalism in their service. Lots of kudos to the team! I would certainly recommend the food at 3 Nagas and the rosella ice cream is a must try! I had a few servings of that even though I am not an ice-cream fan! The location of the hotel is also one of the best. So very convenient for our very short stay. We could do all the “must-do” (other than Kuangsi Falls) just a few minutes walk from our hotel. To sum it all up: I highly recommend the3 Nagas to anyone planning to visit Luang Prabang. I would definitely stay there again if and when I am back in Luang Prabang with my family. P.S. do ask for rooms 13, 14 or 15.

Dear 995aa2222, Thank you for taking time reviewing us. We are delighted to hear that you enjoyed your recent stay with us the 3 Nagas. Mr. Chin our GM will be delighted to hear that you enjoyed his company and services. Thank you once again for the lovely review. Best, Mooyen & team

Great Place to Stay in Center of Luang Prabang

TripAdvisor rating 5.0/5

Charles C Families - TripAdvisor review

The hotel is ideally situated in the old town between the night/day markets and Wat Xieng Thong on the other side of the isthmus. The hotel has excellent Lao cuisine and the service is excellent with very friendly front desk and folks in the restaurant. We had a very enjoyable 3 days and the rooms were very cosy in an old Lao house.

Dear Charles, Thank you very much for your 5 stars review. It was a pleasure to welcome you and your family for these couple of days in Luang Prabang. Thank you for the team, I will pass on your feedback to them. I hope to welcome you soon again. Regards. Audrey

3Nagas

TripAdvisor rating 5.0/5

sirintravanno Families - TripAdvisor review

I really loved the place. Old historic house in the world heritage city, can't ask for more. You can go everywhere within the walking distance. The staffs are really nice and very helpful. The only bad thing about Laos is they have a shortage of water supply, the last day I was there the water stopped running for a few hours, but that's ok. I still love it anyways.

Dear Khun Sirintra, Thank you very much for your wonderful comment. I am delighted to read that enjoy your stay with us and you appreciate the old character of our house. Concerning the water I am sorry for inconvenience and the misunderstanding. A of the main public water pipe broke nearby the hotel which affected the entire quarter - meaning no running water. Our hotel, in this type of case, is equipped with water tank for the guests to still be able to use the bathroom. We requested an extra refill to be able to provide water to all our guests for 24h as the water company was not able to give us any precise delay. Unfortunately the timing between your checkout and the refill was not the best. Once again I apologize for it again. I hope we will have the opportunity to welcome you and your family again in Luang Prabang. Thank you again. Regards.

3 Nagas with technical problem

TripAdvisor rating 3.0/5

sigristl2017 Couples - TripAdvisor review

We booked a room in the 3 Nagas. Upon arrival we were told that our room was not available, due to a technical problem (air con out of order). We were then transfered to the Sofitel, out of town. Though the Sofitel is a very good hotel, we did not get what we booked. Somehow disappointing.

Dear "sigristl2017" Thank you for reviewing our hotel and thank you for your understanding. Effectively on your check-in date last month the aircon of your room became obsolete. It was in fact a technical problem, the entire electronic board of the aircon shut down meaning the aircon cannot be switch on even manually. Unfortunately Luang Prabang is still a remote city with limited access to good technical equipment among with other things. Please note that by now everything is perfectly working a maintenance schedule and spares parts has been revised. However please do accept my most sincere apologize to create a disappointing stay with us. Even if we find a solution before your check-in by relocate your booking with our sister property Sofitel at 2.4km far from us (10min by car) I felt terribly sorry that I have to inform you about this problem and please but sure that I understand that even with the upgrade we offer you and couple of others services it does make out for the trouble you went trough. Once again I am deeply sorry and I hope you will give us a second chance to show you 3Nagas MGallery by Sofitel hospitality. All the best. 3NGS Audrey Alcaide House Manager

Excellent location within a Heritage Belt in a 120 yrs old building

TripAdvisor rating 5.0/5

sebby747 Couples - TripAdvisor review

myself and my wife were very satisfied with Ms Val and her team. Val and her team will make sure that we are well taken care of and most important, they always carry a BIG SMILE on their faces. excellent Location with many places of interests and restaurants and night market and cafe all within 5 to 15min walk. very convenient .

Dear "Sebby747", Thank you very much for choosing us for your stay in Luang Prabang. I always try to put our guests in the heart of our services. Thank you for mentioning me especially, I have been promoted as Assistant House Manager last July so personally it is a great accomplishment for me to read such a review. On behalf of all 3Nagas team, Thank you very much. We are looking forward to welcome you again soon. 3NGS Val Assistant House Manager

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