3 Nagas Luang Prabang - MGallery 4 stars

Customer review rating 4.7/5 573 reviews
3 Nagas Luang Prabang - MGallery
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Hotel extras

  • Authentic Lao cuisine with local delicacies

  • UNESCO protected garden

  • Access to pool, fitness and Le SPA at Sofitel Luang Prabang, located 10 mins away.

  • All day drinks benefit with MyGlass program.

  • Enjoy special privileges for children with MyKids program.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Outdoor unheated pool (Nearby)
  • Fitness centre (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

3 Nagas Luang Prabang - MGallery

Vat Nong Village
0600
luang prabang
democratic republic lao

Tel: +85671253888

Fax: (+856)71/260776

Contact email

Check-in from 14h00

Check out up to 12h00

  • 3 NAGAS LUANG PRABANG MGALLERY :  

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.8948, 102.140855

Our accommodations

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903). Each room is equipped with bathtub and locally inspired amenities. Ceiling fan and air conditioner keeps your room breezy and temperate. The walls are decorated with Lao textiles and artifacts from days gone by.

Deluxe Room, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, 2 Single Size beds

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Executive Suite, 1 King size bed

  • Max. number of persons: 3
  • Area: From 56
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

3 NAGAS RESTAURANT & BAR

Type of cuisine: Regional

Feast on succulent Lao cuisine to the gentle sounds of traditional folk music in a cosy indoor bistro or al fresco courtyard. Serving food fit for kings, 3 Nagas Restaurant upholds Luang Prabang's long-standing reputation for culinary excellence.

Lunch

10:30 - 18:30

  • Mon
  • Tue
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  • Sat
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Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
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  • Sun

THE ICE CREAM PARLOUR

Type of cuisine: Cafe

An intriguing bottle of flavour extracts, discovered during restorations, is on display in the lobby of Lamache House. A few steps away, the ice cream parlour recreates the building's illustrious past as supplier to the Royal Palace in the 1900s.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sun

3 NAGAS

Photo non contractuelle / Strictly non binding

Let our mixologist take you on a journey of cocktails inspired by the locale or choose your favorite classic cocktail. Discover a selection of beer and wine by the glass or select your preferred bottle from both old and new world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sun

Our guest reviews for
3 Nagas Luang Prabang - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

573 reviews

tripadvisor

TripAdvisor Rating 4.5/5

796 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well location, friendly staff and good service.

Customer review rating 4.7/5

Anh D. Families - 05/02/2020 Confirmed reviews ALL

Our family checked out earlier than 2pm and was upgraded to family suite which all members were very happy. We have asked the staff whether we could check out late on the day we left as our flight @730pm. THe room was not available then. However, the interns who was very cheerful to welcome us, has informed that we could use a smaller room for the next 3 hours.

Dear Ms. D., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, specially for mentioning Mr. Brian and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Charming accommodations

Customer review rating 4.7/5

Maria Couples - 29/01/2020 Confirmed reviews ALL

We stayed in the Governor’s House in the luxury suite. Beautiful wood interior and very spacious. Very charming old world style. Staff very friendly and accommodating.

Dear Ms. SHEERY, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Absolutely Incredible

Customer review rating 4.7/5

Suzanne F. Families - 26/01/2020 Confirmed reviews ALL

We spent two weeks at 3 Nagas and can't say enough about our incredible stay. The location, the beautiful historic building, the food, but most of all the amazing staff who went so far out of there way to make our family feel so welcome.

Dear Ms. SUZANNE, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon specially for mentioning our staff Mr. Yout and Ms. Noy. Best regards, Jed O'Connor H9…

Immaculate attention to all details

Customer review rating 4.7/5

Ron B. Couples - 26/01/2020 Confirmed reviews ALL

Hospitality at its best in the most welcoming friendly staffed boutique hotel. Great period room in an UNESCO heritage site. Enjoyed the good food in the outdoor restaurant, great massage in their sister hotel, with transfers included. We would highly recommend this hotel.

Dear Mr. B., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Very good located and nice staff

Customer review rating 4.7/5

Sompop A. Couples - 24/01/2020 Confirmed reviews ALL

Convenient to walk around nice place in Loung Prabang and very nice staff also

Dear Mr. A., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Nice stay, friendly staffs

Customer review rating 4.7/5

Kawin Friends - 23/01/2020 Confirmed reviews ALL

Hotel locates in the old town area, easy to reach historical sites, restaurants, and shops. Room is clean, nice, and accommodated. Staffs are also friendly and helpful. Such fantastic holidays at 3 Nagas Luang Prabang.

Dear Mr. T., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Perfect location, excellent service, well trained staffs

Customer review rating 4.7/5

Duangruedee S. Couples - 20/01/2020 Confirmed reviews ALL

It was my first time visiting LPQ and with the hospitality from 3Nagas made me want to tell my friends to visit your place.

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

What a pleasant stay AGAIN

TripAdvisor rating 4.5/5

seongyongs2015 Couples - 20/01/2020 TripAdvisor review

This was my 2nd stay at 3 Nagas MGallery. Here is again everything about this property was absolutely amazing. All staff members were great, kind and efficient. Special thanks to our wonderful assistant house manager, Noy. She made us comfortable as it were our second home. Also thanks to Bird, Yond, Brian from the front desk, Lain, Bounluey, Vanh, Valee, Ked, Keo from the 3 Nagas restaurant, Seng and Fan from breakfast, Ked and Bounyong from the bar. Without those people, our stay could have not been better. Breakfast was excellent and great food at 3 Nagas restaurant. We tried the sunset cruise from the hotel for two hours and it is highly recommended for anyone who wants a private with unlimited drinks to go with. Another thanks to Lai who looked after us on the cruise. The property is old but protected by UNESCO. You may experience creaking noise but it is just a part of the property itself. If you accept the tiny small flaw with respect, the more than 100 years old house will give anyone who stays there an unique experience.

Dear seongyongs2015, Thank you very much for staying with us again. We're glad that you had a pleasant stay with us and for mentioning our amazing staff. We always try to make each and every guest feel at home and we're extremely in love with the fact that you felt that throughout your stay. Thank you very much again and we sincerely appreciate for sharing your experience here. Best regards, Jed & Team

Disappointed By Assigned Room

Customer review rating 4.7/5

Richard B. J. Couples - 17/01/2020 Confirmed reviews ALL

Our travel agent had received confirmation that our room would have a king size bed. Instead, were wer offered a room with a bed slightly smaller than a queen. We were told that the hotel also did not have any rooms with two separate beds (which would have been acceptable to us). The result was our having to pay an additional USD150/night to "upgrade" to a room with a king size bed. Its my understanding that the agent is seeking reversal of this charge. We are loyal members of Le Club Accor and expect better treatment by the Accor group of hotels.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the 3 Nagas Luang Prabang - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Jed O'Connor H9…

K. P.

Customer review rating 4.7/5

K. P. Couples - 14/01/2020 Confirmed reviews ALL

Services were excellent. All the staffs treat us like a family with love and care very impressive.

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

disappointing experience

Customer review rating 4.7/5

Ruojin Z. Solo - 14/01/2020 Confirmed reviews ALL

The shower didn’t work in my room(room 10 on the ground floor). Water coming out from the shower was fluctuating between extremely hot and cold. There was no way to take a shower. Went to the front desk about this on the next morning, and they told me they will look into it. When I’m back in the afternoon the staff told me they couldn’t do anything about it, and this is the way the shower is. There is no warm water! Either it is hot or it is cold or it is hot and cold fluctuating. And they did not offer me to change a room. I suppose the hotel is fully booked perhaps? So for the following nights I had to take shower at the spa outside. This is not what I expected for paying 300USD per night.

Dear Mr. RUOJIN Z., Thank you for taking the time to tell us about your experience at the 3 Nagas Luang Prabang - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Jed O'Connor H9…

Noisy Bedroom

Customer review rating 4.7/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

We were disappointed with our experience at 3 Naggas. We had booked the night for luxury and a good nights sleep. We were in room 11 and were kept awake by the kitchen noises and woken abruptly by the clattering of dishes at 7.30am despite the earplugs provided. I understand it is an old, beautiful heritage listed building but that room should not be given to guests due to its proximity to the kitchen. Our breakfast was ruined by street construction - which I understand is out of the control of the hotel, but we did not receive any bread or pastries with our 'American Breakfast' nor an alternate dining spot despite the jack hammer and dust. We did swim at the Sofitel pool and enjoyed it thoroughly. The room was extremely clean and the bed incredibly comfortable.

Dear Ms. L., Thank you for taking the time to tell us about your experience at the 3 Nagas Luang Prabang - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Jed O'Connor H9…

Good stay, Little noisy.

Customer review rating 4.7/5

Yot Y. Couples - 13/01/2020 Confirmed reviews ALL

Great service. Nice staff. The room not so big. Little noisy, I understand that the room was renovate from previous building but in the present technology, there has the way to prevent sound from outside. The ear plug in the room was not the answer.

Dear Mr. Yot, Thank you for the awesome review of our hotel! We'll share it with the team. For the recommendation with the noise, we do understand that there are present technologies that could help lessen the noise in the room and that would mean to sound proof the entire house. We are considering it and still saving as its too expensive. However, we hoped you slept well during your stay in our hotel. Have an amazing 2020! Best regards, Jed O'Connor H9…

Very comfortable stay

Customer review rating 4.7/5

Anonymous Solo - 11/01/2020 Confirmed reviews ALL

The room was spacious, and I was delighted that they had so many welcome gifts such as a small cup of ice cream at check-in as well as some snacks & fruits waiting in the room. The breakfast served every morning was great as well. I also had one dinner at the restaurant, which was also delicious. Very nice atmosphere too. The staff, especially Bird, were always very helping and friendly. The only issue I had was shower temperature - it was difficult to maintain the same temperature during shower. The temp. kept changing from too hot to too cold even though I wasn't doing anything. Not sure if it was just my room or issue with Luang Prabang in general though.

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. We surely take note about the hot and cold water in your room. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Best Location

TripAdvisor rating 4.5/5

yff64718 Family - 02/01/2020 TripAdvisor review

Centrally located in the heart of Luang Prabang, it was very convenient to access major temples, restaurants and shops. The bicycles were a pleasant surprise to enhance our accessibility to points of interest in town.

Dear yff64718, Its wonderful to hear that you found our location very convenient and we appreciate for sharing your experience on TripAdvisor. Truly one of the best feature of our hotel and we'll be looking forward in welcoming you back soon. Thank you so much! Best regards, Jed & Team

cozy staying at the hotel.

Customer review rating 4.7/5

Preeyanuch Families - 23/12/2019 Confirmed reviews ALL

Great experience staying at the hotel. Good hospitality. Convenient location for walking around the city. Delicious and variable breakfast.

Dear Ms. PREEYANUCH, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. Best regards, Jed O'Connor H9…
Customer review rating 4.7/5

B. Families - 20/12/2019 Confirmed reviews ALL

Gréât staff ! Réception team is fantastic, friendly and attentionate The hotel style and building is simply exceptional

Dear Mr. B., Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note on the areas for improvement. Best regards, Jed O'Connor H9…

Lovely Service, Great Location and Best Breakfast Ever!!! Couldn’t ask for a better place to stay!

Customer review rating 4.7/5

Nicha S. Friends - 11/12/2019 Confirmed reviews ALL

- Lovely Service: All staffs are lovely, kind and warm despite the cold breeze in LPQ. :) They are willing to go above and beyond to make our stay as comfortable as possible. - Great Location: Such a strategic location, walk-able distance the night market, river cafes and main temples. - Best Breakfast Ever!: Fresh juice, Laos Sausage and Croissant are insanely good.

Dear Ms. Nicha, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #StoriesThatStay Best regards, Jed O'Connor H9…

A privilege to be able to stay at 3 Nagas

Customer review rating 4.7/5

David C. Solo - 05/12/2019 Confirmed reviews ALL

It is clear immediately on arrival you are in the heart of this most attractive and spiritual centre, Luang Probang. This historic property is full of charm and far removed from so many modern ‘plastic’ hotels. The manager and team go above and beyond to ensure all needs are catered for. Genuine hospitality throughout my stay. I will most definitely return.

Dear Mr. DAVID, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #StoriesThatStay Best regards, Jed O'Connor H9…

excellent service

Customer review rating 4.7/5

Anonymous Solo - 02/12/2019 Confirmed reviews ALL

Staff went above and beyond their duty

Dear Ms. DARANEE, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #StoriesThatStay Best regards, Jed O'Connor H9…
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