3 Nagas Hotel Luang Prabang - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 248 reviews

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Vat Nong Village, 0600 LUANG PRABANG, Lao people's democratic republic

Description

Hotel extras

  • In the heritage heart of town, our hotel opens the door to Luang Prabang's rich legacy

  • At Nagini Bar, every sip recalls the charm of old Luang Prabang in a glass of craft

  • Iconic sights and cultural treasures are just steps from where your story begins.

  • Savor Lao flavors beneath lantern light-each plate a tribute to timeless tradition

  • Step outside into a world of temples, old streets, and the gentle rhythm of local life

Our accommodation(s)

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Hotel location

3 Nagas Hotel Luang Prabang - MGallery Collection

Vat Nong Village
0600 LUANG PRABANG
Lao people's democratic republic

GPS:19.8948, 102.140855

Telephone
Fax +856 71 260 776

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

3 Nagas Restaurant

Feast on succulent Lao cuisine to the gentle sounds of traditional folk music in a cosy indoor bistro or al fresco courtyard. Serving food fit for kings, 3 Nagas Restaurant upholds Luang Prabang's long-standing reputation for culinary excellence.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  248 reviews

Customer review rating 3.5/5

Karen M. B. Solo - Confirmed reviews ALL

The hotel is at a really nice location and makes it easy to get to all the main site, housekeeping do a great job of keeping room clean and well stocked, the room is good as it represents the local culture and the balcony is a nice space to relax. Breakfast is really good. The rooms are noisy, not just the creaking floors but you can hear all noise inside and out, there are mosquitoes in the room and the shower is awful, limited pressure and poor quality for a 4 star hotel. The staff are underwhelming I didn’t really feel welcome. Nor was Accor membership recognized. I would love to have tried dinner but they wouldnt let me sit at the restaurant only in the bar across the road no explanation as to why, there were plenty of tables. I will call out Tou who was the one staff member who spoke to me and made me feel welcomed, thank you, you are a great example of how to treat your guests.

Dear Karen M. B., Thank you for taking the time to share your detailed feedback with us. We’re pleased to hear that you enjoyed our convenient location, the cultural charm of the room, your balcony, and the quality of breakfast. It’s also wonderful to know that our housekeeping team made a positive impression, and we will be sure to pass along your kind recognition to Tou, your special mention means a lot to us. At the same time, we sincerely apologize for the aspects of your stay that did not meet expectations. We regret the disturbance caused by noise, as well as the inconvenience with mosquitoes and the shower pressure. Your comments have been shared with our maintenance and housekeeping teams for immediate review and improvement. We are especially sorry to hear that you did not feel welcomed by our team and that your Accor membership was not properly recognized. This is certainly not the level of service we aim to provide, and we will address this with our team to ensure a more attentive and personalized guest experience moving forward. Regarding your dining experience, we apologize for the confusion and lack of explanation when you were directed to the bar area. This is not the standard we uphold, and we will follow up internally to ensure clearer communication and better service in the future. As a gesture of our sincere apologies, we would be delighted to offer you a special arrangement on your next visit with us. Please feel free to contact us directly, and we will ensure your stay is much more comfortable and memorable. Thank you again for your valuable feedback. We truly hope to have the opportunity to welcome you back and provide you with the seamless and enjoyable experience you deserve. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 4.5/5

Christopher H. Families - Confirmed reviews ALL

Lovely hotel. Charming staff. Good food. Great location. All very delightful.

Dear Christopher H., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 3.5/5

Ka C. M. Families - Confirmed reviews ALL

I recently stayed at 3 Nagas Luang Prabang MGallery with a group, booking 5 rooms and experiencing most room types for 3 nights. This heritage boutique hotel offers unbeatable convenience in the heart of Luang Prabang’s UNESCO World Heritage area. Location: Simply the best. The hotel occupies two restored historic two‑storey buildings separated by the main street, right on the main tourist road. The morning alms‑giving ceremony takes place right at the hotel entrance, and the night market is only a 5‑minute walk. For first-time visitors, this location cannot be beaten. Rooms: The hotel has just 15 keys. Upper floors house spacious Executive Suites with large private outdoor terraces, original wooden flooring (with gentle creaks), and a more comfortable atmosphere. Rooms are well‑equipped but some fixtures show age: water pressure and temperature fluctuate in the shower, and some showerheads are worn and malfunctioning. Regular maintenance and replacement of consumable items would greatly improve comfort. Service & Benefits: Staff service is warm and attentive. During the Lunar New Year, they arranged a delightful red‑envelope lucky draw, adding festive joy. As the same owner runs the nearby Sofitel Luang Prabang, MGallery guests enjoy full access to Sofitel’s gym and swimming pool, with free scheduled shuttle service between the two hotels. Special mention to the long‑serving driver who speaks Cantonese and Chinese; his insightful commentary on Luang Prabang’s history and culture enriched our experience greatly. Dining: We dined at both properties. MGallery’s restaurant offers good value with the Accor Explorer 30% discount. Sofitel, even with discount, remains pricier at about 400–500 RMB per person. Sofitel’s Western food is excellent, but its Chinese dishes are not prepared by specialized Chinese chefs and are not recommended. Breakfast: The standout highlight and gave us a very good start in every morning. Due to its small size, the hotel serves a‑la‑carte breakfast with unlimited orders instead of a buffet. Every dish is beautifully presented and delicious—easily one of the best breakfasts in Luang Prabang. Points & Suggestions: Accor points for in‑house dining charged to the room were not correctly awarded during our stay; the hotel should review and ensure accurate points posting for members. Verdict: For location, heritage charm, and service, MGallery is ideal for first-time Luang Prabang travellers. On my next visit, I look forward to trying its sister property, Sofitel Luang Prabang. Highly recommended for a boutique, culture‑rich stay.

Dear Ka C. M., Thank you very much for sharing such a detailed review of your recent stay at 3 Nagas Luang Prabang MGallery. We are delighted to hear that you enjoyed the unique heritage charm of the property and its unbeatable location in the heart of UNESCO World Heritage Town of Luang Prabang. It is wonderful to know that our team’s warm service, the festive Lunar New Year activities, and especially the à-la-carte breakfast helped make your stay memorable. We truly appreciate your kind recognition of our driver as well, and we will be sure to share your compliments with him and the rest of the team. At the same time, thank you for your constructive feedback regarding room fixtures and maintenance, as well as the Accor points posting. Please rest assured that your comments have been noted and shared with the relevant teams for review and improvement. We are also pleased that you enjoyed visiting our sister property, Sofitel Luang Prabang, and we would be honored to welcome you there on your next visit. Thank you once again for your recommendation, and we hope to welcome you back to beautiful Luang Prabang in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 5.0/5

Michelle O. Couples - Confirmed reviews ALL

We stayed at 3 Nagas for 3 nights and it was a great experience. The rooms were full of character with all the amenities needed. The grounds of the hotel were small but lovely. Breakfast was very good and although we only ate lunch at the hotel's restaurant once, it was very good. The location of this hotel was convenient and the staff was super nice.

Dear Michelle O., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Customer review rating 4.5/5

Scott K. Couples - Confirmed reviews ALL

Appreciated the large room with comfortable bed.

Dear Scott K., Thank you very much for taking the time to complete our Guest Satisfaction Survey following your recent stay with us. We truly appreciate your valuable feedback. Your comments are extremely important to us, as they help us continuously improve our service and ensure we deliver memorable experiences to all our guests. It was our pleasure to have you stay with us, and we hope we were able to make your visit enjoyable and comfortable. We sincerely look forward to welcoming you back again in the near future. With warm regards, Chanbormey LENG (Mei) Cluster Front Office Manager Sofitel Luang Prabang & 3 Nagas Luang Prabang

Other web-users rate our hotel

  • 259 reviews 9.6/10 Location
  • 212 reviews 6.5/10 Room
  • 353 reviews 9.6/10 Service
  • 117 reviews 9.7/10 Breakfast
  • 102 reviews 4.1/10 Comfort
  • 43 reviews 9.1/10 Cleanliness
  • 31 reviews 8.8/10 Bar
  • 21 reviews 3.3/10 Pool

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