From the moment we arrived until we left the staff were helpful, friendly and courteous. Our room was comfortable and the food was delicious!

Used Thai Airways voucher for stay, but had awful experience as both Accor and Thai central offices were totally unhelpful. The hotel staff however managed to arrange for a lady to call me to ensure the booking was made. The staff on our arrival were most courteous and helpful. At all times we were made to feel like honoured guests.

We really appreciate your service. All staffs are proactive and kindness.

Exceptional staff. The staff dished out exceptional service with sincerity. They take efforts to observe and learn about our likes and preferences and serve us without being intrusive. Food service was very high in quality. Very very tasty food and very good cocktails. Loved the breakfast sausages the most. We felt right at home and we missed it.

everything was great! above all expectations :) Definitely will come back and enjoy the stay.

Our family checked out earlier than 2pm and was upgraded to family suite which all members were very happy. We have asked the staff whether we could check out late on the day we left as our flight @730pm. THe room was not available then. However, the interns who was very cheerful to welcome us, has informed that we could use a smaller room for the next 3 hours.

We stayed in the Governor’s House in the luxury suite. Beautiful wood interior and very spacious. Very charming old world style. Staff very friendly and accommodating.

We spent two weeks at 3 Nagas and can't say enough about our incredible stay. The location, the beautiful historic building, the food, but most of all the amazing staff who went so far out of there way to make our family feel so welcome.

Hospitality at its best in the most welcoming friendly staffed boutique hotel. Great period room in an UNESCO heritage site. Enjoyed the good food in the outdoor restaurant, great massage in their sister hotel, with transfers included. We would highly recommend this hotel.

Convenient to walk around nice place in Loung Prabang and very nice staff also

Hotel locates in the old town area, easy to reach historical sites, restaurants, and shops. Room is clean, nice, and accommodated. Staffs are also friendly and helpful. Such fantastic holidays at 3 Nagas Luang Prabang.

It was my first time visiting LPQ and with the hospitality from 3Nagas made me want to tell my friends to visit your place.

This was my 2nd stay at 3 Nagas MGallery. Here is again everything about this property was absolutely amazing. All staff members were great, kind and efficient. Special thanks to our wonderful assistant house manager, Noy. She made us comfortable as it were our second home. Also thanks to Bird, Yond, Brian from the front desk, Lain, Bounluey, Vanh, Valee, Ked, Keo from the 3 Nagas restaurant, Seng and Fan from breakfast, Ked and Bounyong from the bar. Without those people, our stay could have not been better. Breakfast was excellent and great food at 3 Nagas restaurant. We tried the sunset cruise from the hotel for two hours and it is highly recommended for anyone who wants a private with unlimited drinks to go with. Another thanks to Lai who looked after us on the cruise. The property is old but protected by UNESCO. You may experience creaking noise but it is just a part of the property itself. If you accept the tiny small flaw with respect, the more than 100 years old house will give anyone who stays there an unique experience.

Our travel agent had received confirmation that our room would have a king size bed. Instead, were wer offered a room with a bed slightly smaller than a queen. We were told that the hotel also did not have any rooms with two separate beds (which would have been acceptable to us). The result was our having to pay an additional USD150/night to "upgrade" to a room with a king size bed. Its my understanding that the agent is seeking reversal of this charge. We are loyal members of Le Club Accor and expect better treatment by the Accor group of hotels.

Centrally located in the heart of Luang Prabang, it was very convenient to access major temples, restaurants and shops. The bicycles were a pleasant surprise to enhance our accessibility to points of interest in town.