Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 662 reviews

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Mercure Riga Centre - Image 1
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Elizabetes 101, LV-1050 RIGA, Latvia

Description

Hotel extras

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Our accommodation(s)

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

Telephone
Fax +371 67 869 901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  662 reviews

TripAdvisor Rating  4.1/5  1,003 reviews

Customer review rating 1.5/5

Tor B. S. Families - Confirmed reviews ALL

So, we booked a Junior Suite through Accor.com. Checked into the hotel, arrived the room, and understood quickly that this was not a junior suite. Talked with the lobby about it, and they confirmed that we didnt got what we booked. They compensated us with 2 cans of Pepsi Cola, and free access to the SPA. Sounds like a decent compensation, huh? Well, that "Spa" can hardly be named a SPA. The only jacuzzi there was cold! We left, and told the lobby that we didnt accept the compensation. The polite receptionist told that she would tell the hotel manager. By the time we checked out, no copensation was given. Very disappointing. The room itself was rather nice and comfortable. The included breakfast was a sad story. 4 stars? Maybe, with better breakfast, SPA and service level. Right now I rate it as a good 3 star hotel. There are better options in Riga for the same price.

Didnt get the room category we booked. Compensation was a insult

TripAdvisor rating 2.0/5

torbernhards TripAdvisor review

So, we booked a Junior Suite through Accor.com. Checked into the hotel, arrived the room, and understood quickly that this was not a junior suite. Talked with the lobby about it, and they confirmed that we didnt got what we booked. They compensated us with 2 cans of Pepsi Cola, and free access to the SPA. Sounds like a decent compensation, huh? Well, that "Spa" can hardly be named a SPA. The only jacuzzi there was cold! We left, and told the lobby that we didnt accept the compensation. The polite receptionist told that she would tell the hotel manager. By the time we checked out, no copensation was given. Very disappointing. The room itself was rather nice and comfortable. The included breakfast was a sad story. 4 stars? Maybe, with better breakfast, SPA and service level. Right now I rate it as a good 3 star hotel. There are better options in Riga for the same price.

Customer review rating 4.0/5

Vesa J. Couples - Confirmed reviews ALL

Breakfast was chaotic. Lots of customers, too few personnel

Dear Guest, Thank you for your feedback regarding the breakfast experience. We appreciate your comments on the staffing levels during busy periods, as we strive to provide all our guests with a pleasant dining atmosphere. Your insights will be taken into account for future improvements. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.0/5

Dace D. Couples - Confirmed reviews ALL

I paid for privelege room, but the reception stuff didn't gave privelege room. Not very nice

Dear Guest, Thank you for taking the time to share your feedback with us. We would like to kindly clarify that, according to our records, you were accommodated in a Privilege Room as booked. We are sorry if there was any misunderstanding regarding the room category during your stay, and we regret that this affected your overall impression. Should you have any specific questions regarding the room features or inclusions, our reception team would have been happy to clarify this during your stay. Thank you once again for your feedback, which helps us improve our communication with guests. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

Customer review rating 5.0/5

Merlin U. Couples - Confirmed reviews ALL

I loved breakfast

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our cleanliness, location, and breakfast offerings. Your satisfaction is very important to us. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

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Other web-users rate our hotel

  • 991 reviews 9.5/10 Location
  • 1,275 reviews 7.2/10 Room
  • 947 reviews 7.2/10 Service
  • 35 reviews 8.8/10 WiFi
  • 955 reviews 6.9/10 Breakfast
  • 722 reviews 7.4/10 Comfort
  • 523 reviews 7.6/10 Cleanliness
  • 363 reviews 5.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.