Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 660 reviews

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Description

Hotel extras

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Our accommodation(s)

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  660 reviews

TripAdvisor Rating  4.1/5  1,001 reviews

NOT A 4 STAR

TripAdvisor rating 2.0/5

Go58480347460 TripAdvisor review

Very poor hotel, not up to standards of Accor/Mercure. The hotel itself is in good location that is about it that is good. Rooms are too hot and air would not work ask for this to be fixed and advised it would’ve switched on it never did called again and advised it cannot be changed. The beds are so small we had a twin room and the beds was like a child’s bed. Breakfast is a complete disaster I can’t tell how it was as the queue was out the door and you could not get seated. Music being played from the down stairs bar into the early hours and you could hear the bass from the 7th floor. Bar for guest closed early on private party being served.. Avoid hotel if you can!!

Customer review rating 3.0/5

Aniko N. Families - Confirmed reviews ALL

Nice location, clean but disaster breakfast service. We went down and there were no plates, cups or glasses. We had to use paper cups, gave up for waiting for butter refill etc. never experienced such a non- service in a 4 star hotel. The second day we decided to have breakfast outside the hotel.

Customer review rating 4.0/5

Nina A. Friends - Confirmed reviews ALL

The room was cleaned and quiet. The bed comfortable, even the pillow. The workers in the reception were very kind and welcomed us. The breakfast was messy, not enough food. The glutenfree bread was in the middle of the ordinary bread.

Convenient location

TripAdvisor rating 3.0/5

Shaz S TripAdvisor review

We got an upgrade as our booking was misplaced but the only upgrade was the size of the room. We had a bar fridge which we couldn’t use as it was locked! Never come across this before but apparently it’s a European thing…depends on what rate you pay. Hot water took a long time to come in the shower. Bed was hard. Coffee table leg was broken so unusable. We asked for another doona and pillow which arrived eventually but without covers on either. Hotel is conveniently located right next to a major shopping precinct so lots of eating options.

Customer review rating 0.5/5

Arunas L. Business - Confirmed reviews ALL

I stayed in room No. 508 on the 19th of November. Unfortunately, I left my perfume and toiletries in the room. As I am a frequent guest, i wrote an email and asked to keep my perfume, until my next visit, which I expect in about two weeks. I received no answer to my email so far.

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the lack of response regarding your left items and for any frustration this has caused. This is not the standard of service we aim to provide, especially for our valued returning guests. I will personally follow up with you via email to investigate the situation. We truly value your loyalty and hope to restore your confidence in us during your next stay. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

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Other web-users rate our hotel

  • 979 reviews 9.6/10 Location
  • 1,236 reviews 7.2/10 Room
  • 892 reviews 7.3/10 Service
  • 36 reviews 8.5/10 WiFi
  • 922 reviews 7.1/10 Breakfast
  • 703 reviews 7.4/10 Comfort
  • 500 reviews 7.3/10 Cleanliness
  • 185 reviews 6.1/10 Value

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