Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 605 reviews

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Description

Hotel extras

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  605 reviews

Customer review rating 3.5/5

Kadri M. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Lukasz S. Families - Confirmed reviews ALL

Dear Lukasz, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We would like to clarify that requesting a credit card at check-in is a standard procedure followed by many hotels. The card details are securely stored and may only be used for incidentals or any outstanding charges, such as minibar consumption, parking fees, smoking in non-smoking rooms, or if a guest departs without settling the final bill. As an alternative, guests may choose to leave a refundable security deposit of EUR 50 instead of providing a credit card. Regarding the parking, the exit system requires guests to activate their parking ticket at the reception each time before leaving. Once activated, the ticket can be scanned at the barrier to exit. This procedure is in place to ensure that only authorized vehicles use the hotel's private parking facilities. We are also sorry to read your comments regarding cleanliness. This is certainly not the standard we strive to provide, and your feedback has been shared with the relevant department for review. We appreciate your comments and hope to have the opportunity to restore your confidence in us during a future stay. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 1.0/5

Ezra B. Families - Confirmed reviews ALL

Dear Ezra, Thank you for taking the time to share your feedback. We are sorry to learn that your breakfast experience did not meet your expectations. Please note that we do offer gluten-free bread and gluten-free crispbread (galettes) as part of our breakfast selection. If you are unable to locate these items or require any additional gluten-free products, our breakfast team is always happy to assist. We appreciate your comments and have shared your feedback with our Food & Beverage team as we continuously work to improve our services. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 3.0/5

Kaj K. Families - Confirmed reviews ALL

Dear Kaj, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not fully meet your expectations. If anything in the room is not satisfactory, we kindly encourage our guests to contact the reception at any time. Our team is available 24/7 and will do its best to resolve any issues promptly. Regarding our wellness area, please note that it features a Finnish sauna, a steam bath, and a cold tub. We appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.0/5

Kimmo K. Friends - Confirmed reviews ALL

Dear Kimmo, Thank you very much for your wonderful review. We are delighted to hear that you had a comfortable stay and enjoyed your room as well as the excellent service provided by our team. Your kind words are greatly appreciated. We look forward to welcoming you back to Mercure Riga Centre Hotel soon. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Other web-users rate our hotel

  • 1,051 reviews 9.6/10 Location
  • 1,431 reviews 7.3/10 Room
  • 1,208 reviews 8.3/10 Service
  • 30 reviews 8.7/10 WiFi
  • 1,078 reviews 7.8/10 Breakfast
  • 737 reviews 7.2/10 Comfort
  • 680 reviews 8/10 Cleanliness
  • 245 reviews 5.6/10 Amenities

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