Mercure Riga Centre

Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 244 reviews

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Hotel extras

  • Free Internet

  • Conference Facilities

  • Central location

  • Parking facilities

ALLSAFE approved hotel

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

Telephone +371 67 869 900

Fax +371 67 869 901
  • By plane

    RIGA INTERNATIONAL At 10km / 6 miles - Shuttle paying

  • By train

    CENTRAL RAILWAY At 0km / 0 miles

  • By train

    RIGA At 0km / 0 miles

GPS:56.947592, 24.123197

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Our accommodation(s)

All 143 rooms are non-smoking and have free WiFi access, 24-hour room service, LED FHD TV with international channels, hair dryer, safe, minibar, complimentary toiletries, and tea and coffee making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  244 reviews

TripAdvisor Rating  4.0/5  952 reviews

Certificate of excellence 2022

Well located hotel but no attention to customer request

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Well located hotel with parking in front of hotel. Unfortunatelly I asled to help with surprise for my wife, because it was her 30th birthday on the day of arrival but my request was ignored ( we travel on her birthday every year and all of hotels makes surprises from their side as well as my requested surprises ). Moreover, I chose this hotel because of the sauna and jacuzzi, but while I was chekckin in when I asked when can we use it I was informed that is closed during the summer season and no alternatives or discount was offered to us what really disapointed.

Dear Odeta B., Thank you for taking the time to tell us about your experience at the Mercure Riga Centre. We are glad that you found our location suited to your needs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured, this situation will not go unnoticed. We are always happy to provide guests with the opportunity to congratulate their family or friends during their stay. This situation is absolutely not typical for our hotel, be sure that everyone involved in this situation will be held accountable. We would also like to provide our e-mail, you can safely write all inquiries there. h9… Information regarding the spa area is currently removed from all sites, we do not provide this service until September 2022. Please tell me where did you see this information? We will immediately contact them and ask them to change the data. Once again, on behalf of the entire Mercure Riga Center Hotel, we apologize for the inconvenience you experienced during your stay at our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jelizaveta Konko Front Office Manager

Generally pleasant

Customer review rating 4.5/5

Tom S. Families - Confirmed reviews ALL

We visited from the countryside of Latvia to meet our son who came from Copenhagen to attend an event in Riga. We were very happy with our reception and the courtesy shown by the front desk. We were upgraded (members) and loved the room. The only issue was language. My wife is Latvian and (reasonably) expects at least some Latvian in a hotel in Riga. It would be great if your Ukrainian staff could learn at least some basic Latvian even if it is just to say that they don't speak Latvian. And, it would be super if your Latvian staff wouldn't excuse the Ukrainians not learning LV by saying the language is difficult.

Dear Tom S., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. Thank you very much for highlighting the work of the reception. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be sure that our new employees will improve their language level and will soon be able to communicate freely with native Latvian speakers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jelizaveta Konko Front Office Manager

Great place, rich breakfast, kind stuff, convenient parking place - perfect stay

Customer review rating 5.0/5

Mariusz &. F. Families - Confirmed reviews ALL

Great place, rich breakfast, kind stuff, convenient parking place - perfect stay

Dear Mariusz C., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jelizaveta Konko Front Office Manager

Great stay

Customer review rating 4.0/5

Natallia Couples - Confirmed reviews ALL

Well located near city center and transport hubs. Room was clean and neat. Gym was working, quite basic, some items like elastics need replacement. Sauna/small swimming pool was not working, hooefuky because of renovation. Breakfast was good, coffee is not tasty and juices are not good either. Very nice cakes though, good selection of local cheeses.

Dear Natallia B., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. Thank you for highlighting the hotel's great location. We are glad that the breakfast meets your expectations. We try to serve a huge variety of food so all guests can choose what they like the most. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day; Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jelizaveta Konko Front Office Manager

Excellent First Class Hotel in the Centre

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Excellent room with city view - perfect!

Dear Mikula P., First, we would like to thank you for sharing your experience during your stay at Mercure Riga Centre hotel! At Mercure Riga Centre hotel, we strive to provide a superior service experience for every customer; We look forward to welcoming you again to our hotel. Sincerely, Jelizaveta Konko Front Office Manager

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Other web-users rate our hotel

  • 222 reviews 9/10 Location
  • 249 reviews 6.7/10 Room
  • 203 reviews 7.8/10 Service
  • 22 reviews 4.1/10 WiFi
  • 204 reviews 7.7/10 Breakfast
  • 89 reviews 6.7/10 Cleanliness
  • 36 reviews 4/10 Vibe
  • 19 reviews 3.1/10 Wellness Area

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