Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 600 reviews

Best price
guarantee
Mercure Riga Centre - Image 1
Mercure Riga Centre - Image 2
Mercure Riga Centre - Image 3
Mercure Riga Centre - Image 4
Elizabetes 101, LV-1050 RIGA, Latvia

Description

Hotel extras

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

Telephone
Fax +371 67 869 901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  600 reviews

Customer review rating 5.0/5

Brian D. S. Friends - Confirmed reviews ALL

Dear Brian, Thank you very much for choosing Mercure Riga Centre for your first visit to Riga and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed both our beautiful city and your stay with us. It is especially rewarding to know that you appreciated your room upgrade, our convenient location, and the warm welcome you received from our Front Office team. Your kind words about Victoria will certainly be shared with her – she will be delighted to know she made such a positive impression. Thank you as well for your honest comments regarding the room décor and your breakfast experience. We appreciate your observation about our breakfast team, and we will share your feedback internally to ensure every guest is greeted with the same warmth and enthusiasm throughout the hotel. It was a pleasure to have you as our guest, and we truly appreciate your loyalty as an ALL Gold member. We hope to welcome you back to Mercure Riga Centre on your next visit to Riga. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 3.0/5

Lisajevicius K. Couples - Confirmed reviews ALL

Dear K., Thank you for choosing Mercure Riga Centre again and for taking the time to share your feedback. We are sorry to learn that the cleanliness of your room did not meet your expectations. Please accept our sincere apologies this is not the standard we strive to provide. If you notice anything during your stay that is not as it should be, we kindly encourage you to contact our reception team immediately. We would be happy to arrange additional cleaning or offer another suitable solution to make your stay as comfortable as possible. We also appreciate your comments regarding the breakfast area and Wi-Fi speed. Your observations have been shared with the relevant departments so we can continue improving our service. Thank you for your kind words about our team. We truly value your loyalty and hope to have the opportunity to welcome you back for a much more enjoyable stay. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.0/5

Jouni P. Friends - Confirmed reviews ALL

Dear Jouni, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Riga Centre Hotel. We are delighted to learn that you appreciated our friendly and courteous staff, as well as our convenient location near Riga's Old Town. It is also wonderful to know that you were satisfied with the cleanliness of the hotel and your arrival experience. At the same time, we sincerely apologize for the inconveniences you encountered. We regret that the bathroom design did not meet your expectations and that the shampoo was not replenished before the morning. We are also sorry for the delay in replenishing plates and glasses during breakfast service. While we are pleased that the items were provided shortly afterward, we understand that this affected your overall experience. Your comments are valuable to us and have been shared with the relevant departments to help us improve our service and guest experience. Thank you once again for your feedback and for choosing Mercure Riga Centre Hotel. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.0/5

Peter O. Business - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your feedback. We are pleased to hear that your conference went well overall and appreciate your understanding regarding the temporary coffee shortage, which our team was able to resolve promptly. Regarding the situation at reception, we would like to clarify that no accusation was intended. Our colleague was simply confirming whether the accommodation had been settled upon arrival, as part of our standard check-out procedure. Once the payment status was verified, the matter was immediately clarified. We sincerely regret if this interaction caused any discomfort. At the same time, we kindly encourage all guests to approach such situations with patience and understanding, as our team’s intention is always to ensure accurate information and provide the best possible service. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Customer review rating 5.0/5

Yair M. Couples - Confirmed reviews ALL

Dear Yair, Thank you very much for your positive review. We are delighted to hear that you enjoyed our convenient location, found our reception team polite and helpful, and appreciated our breakfast selection. Your kind feedback is highly valued and serves as great motivation for our entire team to continue delivering excellent service. We look forward to welcoming you back to Mercure Riga Centre in the near future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Other web-users rate our hotel

  • 1,045 reviews 9.6/10 Location
  • 1,407 reviews 7.3/10 Room
  • 1,170 reviews 8.2/10 Service
  • 28 reviews 7.7/10 WiFi
  • 1,065 reviews 7.7/10 Breakfast
  • 742 reviews 7/10 Comfort
  • 652 reviews 7.9/10 Cleanliness
  • 246 reviews 5.3/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Riga Hotels