Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 2,852 reviews

Mercure Riga Centre
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+ 18 Services

Hotel extras

  • Free Internet

  • Free SPA (7am to 10am) and Fitness room (24/7)

  • Conference Facilities

  • Central location

  • Parking facilities

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 riga
latvia

Tel: +37167869900

Fax: (+371)67869901

Check-in from 15h00

Check out up to 12h00

  • By plane

    RIGA INTERNATIONAL At 10km / 6 miles - Shuttle paying

  • By train

    CENTRAL RAILWAY At 0km / 0 miles

  • By train

    RIGA At 0km / 0 miles

GPS :56.947592, 24.123197

Hotel services

THE TRAVELLER

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 143 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 11 connecting rooms
    • 143 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • Russian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Shuttle
    • RIGA INTERNATIONAL Additional charge
    • RIX Additional charge
  • Parking Additional charge
    • On site

Our accommodation(s)

All 143 rooms are non-smoking and have free WiFi access, 24-hour room service, LED FHD TV with international channels, hair dryer, safe, minibar, complimentary toiletries, and tea and coffee making facilities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 106

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
Mercure Riga Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,852 reviews

TripAdvisor Rating 4.0/5

946 reviews

Great stay as always!

Customer review rating 4.5/5

Everita S. Business - 11/11/2021 Confirmed reviews ALL

Upon arrival we had absolutely fantastic receptionist on duty. Unfortunately cannot remember hers name, but she deserves to be acknoledged by the management. Thank you!

Dear Everita S., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Riga Centre. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Mercure Riga Centre in the near future. Yours sincerely, Lana Grinberga Front Office Manager

Fantastic staff and great location

Customer review rating 5.0/5

Paul R. Solo - 05/11/2021 Confirmed reviews ALL

The staff were extremely helpful and happy. The hotel was close to the train and bus station. The breakfast was first class.

Dear Paul R., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lana Grinberga Front Office Manager

Very Good stay

Customer review rating 5.0/5

Piotr Business - 05/11/2021 Confirmed reviews ALL

Tremendously friendly stuff, very clean

Dear Piotr K., We very much appreciate your comments regarding your recent stay at Mercure Riga Centre. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Mercure Riga Centre in the near future. Yours sincerely, Lana Grinberga Front Office Manager

Stay whit Friends

TripAdvisor rating 5.0/5

Alfons59 14/10/2021 TripAdvisor review

We stay 4 days at this hotel, the staff at the front desk are very attentive. The rooms are ok but think they will need a renovation soon. Breakfast very good, and always filling up. Last evening there are no peanuts in the Bar!! But the Staff Linda did her best and prepare some peanuts.

Dear Alfons59, We very much appreciate your comments regarding your stay at the Mercure Riga Centre. Thank you for your kind words toward our bartender, she will be delighted to hear that. Regarding the rooms, rigth now we are planning to make some rennovation in the hotel rooms. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lana Grinberga Front Office Manager

Not so much better compare with Hostel

Customer review rating 1.0/5

Bg Solo - 10/10/2021 Confirmed reviews ALL

The room was simple, the bed wasn't not good enough..and paid for quiet high price..is better to save your money and stay in hostel or another small hotel since for this one you should paid more money but the service given or the amenities they offered not so much better than in the small hotel. The employees should smile more when see the guest come in or come out from the hotel.. it's cost nothing only to say hi or good morning and good night which is i didn't get it from the employees especially in front desk. I asked to put my member number they said no possible without more explanation.

Dear Bai G., Thank you for taking the time to tell us about your experience at the Mercure Riga Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear that our hotel did not meet your expectations. As we are chain hotel we are providing all services in a 4 star level. Regarding the beds, all our beds are based on Accor standard so I am sad to hear that they were not good enough for you. Also regarding the breakfast buffet because of the pandemic the only thing we have changed is that hot meals like omlett and eggs are not prepared in advance, but after guests request. In this case we think that we are providing even better service for our guests as all food is prepared freshly made. I apologize for the misunderstanding with the reception, but Accor loyalty program can be used only for reservations made through Accor website or directly through the hotel, also Accor loyalty program policy states that. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lana Grinberga Front Office Manager

Good as always

Customer review rating 4.5/5

Lauri Business - 09/10/2021 Confirmed reviews ALL

The hotels location is great and rooms are clean and comfortable

Dear Lauri K., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lana Grinberga Front Office Manager

All good

Customer review rating 5.0/5

Erki Business - 04/10/2021 Confirmed reviews ALL

Good hotel with large parking in citycentre

Dear Erki A., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lana Grinberga Front Office Manager

A great stay with brilliant staff

Customer review rating 5.0/5

Riga A. I. B. Solo - 01/10/2021 Confirmed reviews ALL

I had a 3 night stay here and the staff and room were brilliant. Due to covid rules my breakfast was delivered on time each morning. It was a lovely feast each morning.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Lana Grinberga Front Office Manager

Happy stay

Customer review rating 4.5/5

Jw Couples - 29/09/2021 Confirmed reviews ALL

Friendly staff, nice location in city centre, distinguished rooms.

Very nice stay

Customer review rating 5.0/5

Igor Couples - 28/09/2021 Confirmed reviews ALL

Very comfortable and pleasant stay. Yummi breakfast, very nice staff Enough outlets - very important Also very quiet, which is especially nice for the dog. WiFi in the TV was not very stable though

Customer review rating 5.0/5

Alina L. Business - 27/09/2021 Confirmed reviews ALL

Everything was exellent

Customer review rating 3.5/5

Jenny Solo - 27/09/2021 Confirmed reviews ALL

Think there were bed bugs in my room.445 í had several bites all over my body.

Bad

Customer review rating 1.5/5

Mindaugas Business - 24/09/2021 Confirmed reviews ALL

It was very unlesuned to stay in your hotel because of rude and unfriendly girl in reception, I felt guitly and unwellcome, I would nor choosing you hotel any more. It was very bad experience remind me Soviet union mentality. Thank you.

Excellent stay - very friendly and helpful staff

Customer review rating 5.0/5

Christophe W. Business - 22/09/2021 Confirmed reviews ALL

Clean and well managed hotel. Very friendly & helpful staff at Reception and in the Restaurant.

Outstanding!

TripAdvisor rating 5.0/5

esmirnov1 11/08/2021 TripAdvisor review

Everything about my stay at Mercure Riga Centre hotel was excellent, as usual. It is a very convenient location, large and very well organised modern rooms with all necessary stuff, comfy beds, very tasty breakfast, brilliant service from all members of the staff starting from the reception desk and ending as last but not least by the housekeeping. The staff is definitely the greatest asset of this wonderful hotel. This is really my home away from home. Thank you very much for your hospitality.

Used to be a better place!

TripAdvisor rating 3.0/5

637id 10/08/2021 TripAdvisor review

Good location, friendly staff, poor breakfast. I had to change the room, the first room was dusty (I would assume due to low occupancy during covid period). In the second room the shower was not properly working (the water temperature switch). Overall, I stayed in this hotel few years back and my experience was better.

Average

TripAdvisor rating 3.0/5

MatiMaasik 09/08/2021 TripAdvisor review

Clean place, friendly clerk. Bar was closed already nine o'clock, minibar in the room was empty.. Strange. Poor (tasteless) breakfast, very poor internet, expensive parking. In other hand decent place in the very centre.

Mercure = sure value

TripAdvisor rating 5.0/5

Poirier I Business - 22/03/2021 TripAdvisor review

Thanks a lot for your really nice and warm hospitality. Really stable and fast internet ! Nice and big room with a nice view. Nice coffee machine, with everyday all news coffee capsules Only, due to the Covid 19, poor choice for the diner.

Reasonable Feedback...

TripAdvisor rating 3.0/5

andrei-salisbury 07/03/2021 TripAdvisor review

I booked my stay via the ALL app. I booked the “Classic Non Smoking Room with 1 double bed”. While clicking onto the details of this room category I noticed it stated that I would get a queen size bed not double. Upon me arriving I was welcomed by Elizabeth. Elizabeth showed a professional, helpful and understanding manner with a energizing smile. Elizabeth checked me into room 239. Once opening the door of 239 I had a few questions arise. Air conditioning was off, sheets were dirty, duvet had rips at the end, working desk chair had stains, some amenities were missing - soaps and slippers and phone key pad was dirty. As you can imagine, what worries me like many others at this time is the hygiene. After expressing my frustration, I would like to personally acknowledge Elizabeth for her manner in listening while showing compassion and going the extra mile. She graciously showed me other rooms, explained in the best way she could about my concerns and reassured me that someone will always be at the desk to help me with my inquiries. I was also treated to a complimentary dinner. I am greatful for your team who went out of their way to make my stay as enjoyable as they possibly can.

Excellent location

Customer review rating 5.0/5

Igors Solo - 23/02/2021 Confirmed reviews ALL

Great stay in the difficult time

Our most recent 20 reviews

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