Mercure Riga Centre

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Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 149 reviews

Mercure Riga Centre
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Description

Hotel extras

  • Free Internet

  • Conference Facilities

  • Central location

  • Parking facilities

Our accommodation(s)

All 143 rooms are non-smoking and have free WiFi access, 24-hour room service, LED FHD TV with international channels, hair dryer, safe, minibar, complimentary toiletries, and tea and coffee making facilities.

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

Tel: +371 67 869 900

Fax: +371 67 869 901

  • By plane

    RIGA INTERNATIONAL At 10km / 6 miles - Shuttle paying

  • By train

    CENTRAL RAILWAY At 0km / 0 miles

  • By train

    RIGA At 0km / 0 miles

GPS:56.947592, 24.123197

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Our guest reviews for
Mercure Riga Centre

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  149 reviews

TripAdvisor Rating  4.0/5  949 reviews

Certificate of excellence 2022

Great location and stay

Customer review rating 4.5/5

Stuart Families - Confirmed reviews ALL

Staff very helpful and facilities good.

Dear Stuart M., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janina Priedite Front Office Manager

Excellent overall

Customer review rating 5.0/5

Edward Business - Confirmed reviews ALL

Everything was very clean, new and well maintained. Location is perfect for sightseeing

Dear Edward Y., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janina Priedite Front Office Manager

Poor Mercure experience

Customer review rating 2.5/5

Petras Friends - Confirmed reviews ALL

The bar had little drinks to offer and staff in bar and brekfast was unfriendly. Receptionists were great though. Rooms were ok and up to the quality I expect from these hotels. We were facing the street side in our room but it was well insulated and decently quiet. Please clean the remotes of TVs as they are full of gunk and look ugly.

Dear Donatas A., Thank you for taking the time to tell us about your experience at the Mercure Riga Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Janina Priedite Front Office Manager

Customer review rating 2.0/5

Zilvinas M. Business - Confirmed reviews ALL

i didnt get room i was asking while booking. staff was polite but not helpful. most funny we were not served in the bar, guy said it's closed, but there were people still sitting. but that is ok, there are many hotels in Riga, who cares

Dear Zilvinas, Thank you for sharing your feedback to us. Thank you for taking the time to tell us about your experience at the Mercure Riga Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Janina Priedite Front Office Manager

Receptionist

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The lady at the reception was one of the best customer service person I ever met. She was amazing and really good at her job. Thanks to her for making our stay extra special

Dear Sohana I., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janina Priedite Front Office Manager

Comfortable hotel for business

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

Clean, right and efficient for the proposes I needed. The reception staff solved a problem I had when I forgot some belongings. Suggestion: Please consider to extend the availability for late dinner. When the weather is cold, likely to happen in Riga, it is good to have this option of late dinner without leaving the hotel.

Dear Alejandro V., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janina Priedite Front Office Manager

Night stop for layover

Customer review rating 2.5/5

Fap Solo - Confirmed reviews ALL

Night stop organised by my company .

Dear Fausto P., Thank you for taking the time to tell us about your experience at the Mercure Riga Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the breakfast, we apologize that it wasn't held as you expected, but we are doing our best to serve our guests the best breakfast. Right now we are renovationg some rooms so we do hope that you will give us another chance and you will be able to experience our renovated rooms. Sincerely, Janina Priedite Front Office Manager

Excellent stay.

Customer review rating 5.0/5

Mgr Solo - Confirmed reviews ALL

Great service from the minute I arrived. Assisted with printing documents, a DHL pick up... nothing was too much trouble. Room was comfortable, location perfect- railway station a few minutes walk away, BOLT to the airport under 10Euro.

Dear Maree R., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janina Priedite Front Office Manager

good located

Customer review rating 5.0/5

Margrét N. Solo - Confirmed reviews ALL

staff very nice

Dear Margret H., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Janina Priedite Front Office Manager

Great location, perpect service, comprtable and clean rooms, delcious breakfast.

Customer review rating 5.0/5

Hüseyin K. Solo - Confirmed reviews ALL

Special thanks to Lady Lana Grinberga from reception for amazing service. Many thanks to all reception staff! Nice service...

Dear K. H., We very much appreciate your comments regarding your recent stay at Mercure Riga Centre. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. We are very happy to welcome you to our hotel! My colleagues will be delighted to hear these kind words. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Mercure Riga Centre hotel in the near future. Yours sincerely, Lana Grinberga Front Office Manager

Again a pleasure

Customer review rating 4.5/5

Hans T. Solo - Confirmed reviews ALL

A favorite hotel, near to Origo shopping centre, railway station, in a central location. I got a nice, spacious room. The service was excellent, thank you! And I like the ALL card.

Dear Hans T., We very much appreciate your comments regarding your recent stay at Mercure Riga Centre hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Mercure Riga Centre hotel in the near future. Yours sincerely, Mercure Riga Centre Team

Excellent .

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is perfectly located and the staff is highly motivated and very friendly

Dear Sebastian H., We very much appreciate your comments regarding your recent stay at Mercure Riga Centre hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you for highlighting our staff, we are happy to have such wonderful people in our team. Thank you again for sharing your experience and we look forward to warmly welcoming you again to Mercure Riga Centre in the near future. Yours sincerely, Mercure Riga Centre Team

Great friendly service for a centre location hotel

Customer review rating 4.5/5

Eamonn Couples - Confirmed reviews ALL

Sated for 3 days and from start to finish a very warm welcome for all the salt, the room was really nice and very clean, breakfast was a treat with fresh omelettes been made by a very helpful chef, the bar is cosy for an afternoon refreshments,

Dear Eamonn G., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. We are so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. We will pass on your compliments about The Traveller restaurant – our Chef is quite passionate about his work! We hope that in future visits you’ll have an opportunity to try more of what we have available in this culinary gem. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

GOOD STAY

Customer review rating 5.0/5

Alina Business - Confirmed reviews ALL

This hotel i choose every time , i come to Riga .

Dear Alina L., We very much appreciate your comments regarding your stay at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for higlighting our colleague Jelizaveta, she will be happy to hear that you were satisfied with her service! We will definitely let her knw about your feedback, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Riga Centre hotel Team

Our Riga home

Customer review rating 4.5/5

Tarja V. Couples - Confirmed reviews ALL

Mercure is the best situated hotel in Riga. Easy to come and leave, by bus from the airport. The railway to Jurmala is just behind the corner, as a big, new shopping centre Origo. In Origo you can really find everything. Also the biggest open air market of Europe is near by. You can easily walk to the old town and the Opera house. The staff is always nice. The rooms are spacy, comfortable and clean. As on the top of the breakfast, you can enjoy a class of sparkling wine. We can hardly wait that spa is going to get open. We have stayed in Mercure about 30 times. That should tell you the Story.

Dear Tarja V., First of all, thank you for being a member of the ALL Accor loyalty program! We appreciate your loyalty, is a great value that you choose Mercure Riga Centre during your stay in Riga. Thank you for taking the time to tell us about your experience at the Mercure Riga Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that by your next visit the renovation of the spa will be completed and you will be able to enjoy these services. Sincerely, Mercure Riga Centre Hotel team

Liked it

Customer review rating 3.5/5

Edvard G. Business - Confirmed reviews ALL

Everything was very nice. The negatives are: I was in room 423 first in Riga. Lots of bugs in the bathroom when the light is off. I think they are called silverfish those bugs. It’s because of bad tile installation and holes around them. Doorframe next to shower is mouldy in both rooms. And my second room 523 - stains in the carpet on both sides of the bed. And on the right side of the tv a lot of water damage on the wall. I went for an inspection on the hotel and if all water damage is fixed soon in and outside it’s not really expensive, the longer you wait the hotel will mild and walls crack and the repair cost will be like building a new hotel. There is water damage on the outside walls more as you get higher. I liked the whole stay even though it’s silly to order someone to use a mask when there is no one close. I would come again later and be curious to see if all damage is fixed or it continues to grow. Everything was very clean. Please clean the sand from in front of the hotel when the snow is long gone.

Dear G. Edvard Thor, First of all, we would like to thank you for choosing Mercure Riga Center Hotel for your stay! Thank you for sharing your feedback and suggestion with us regarding your recent stay at the Mercure Riga Centre. We will forward this issue to our management. We will pay special attention to solve these problems. We are trying to update the renovation in the hotel gradually, in addition, we are preparing to open completely two new floors with a fresh renovation. As for the masks, these are the safety rules set by the government and it is our responsibility to make sure that the rules are followed. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Mercure Riga Centre Hotel team

Stay whit Friends

TripAdvisor rating 5.0/5

Alfons59 TripAdvisor review

We stay 4 days at this hotel, the staff at the front desk are very attentive. The rooms are ok but think they will need a renovation soon. Breakfast very good, and always filling up. Last evening there are no peanuts in the Bar!! But the Staff Linda did her best and prepare some peanuts.

Dear Alfons59, We very much appreciate your comments regarding your stay at the Mercure Riga Centre. Thank you for your kind words toward our bartender, she will be delighted to hear that. Regarding the rooms, rigth now we are planning to make some rennovation in the hotel rooms. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lana Grinberga Front Office Manager

Outstanding!

TripAdvisor rating 5.0/5

esmirnov1 TripAdvisor review

Everything about my stay at Mercure Riga Centre hotel was excellent, as usual. It is a very convenient location, large and very well organised modern rooms with all necessary stuff, comfy beds, very tasty breakfast, brilliant service from all members of the staff starting from the reception desk and ending as last but not least by the housekeeping. The staff is definitely the greatest asset of this wonderful hotel. This is really my home away from home. Thank you very much for your hospitality.

Used to be a better place!

TripAdvisor rating 3.0/5

637id TripAdvisor review

Good location, friendly staff, poor breakfast. I had to change the room, the first room was dusty (I would assume due to low occupancy during covid period). In the second room the shower was not properly working (the water temperature switch). Overall, I stayed in this hotel few years back and my experience was better.

Average

TripAdvisor rating 3.0/5

MatiMaasik TripAdvisor review

Clean place, friendly clerk. Bar was closed already nine o'clock, minibar in the room was empty.. Strange. Poor (tasteless) breakfast, very poor internet, expensive parking. In other hand decent place in the very centre.

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