Mercure Riga Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 606 reviews

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Description

Hotel extras

  • Free Wi-Fi

  • Pets friendly

  • Conference Facilities

  • Central location

  • Parking in a front of the hotel

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Latvia

GPS:56.947592, 24.123197

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  606 reviews

Customer review rating 4.0/5

Jouni P. Friends - Confirmed reviews ALL

Dear Jouni, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Riga Centre Hotel. We are delighted to learn that you appreciated our friendly and courteous staff, as well as our convenient location near Riga's Old Town. It is also wonderful to know that you were satisfied with the cleanliness of the hotel and your arrival experience. At the same time, we sincerely apologize for the inconveniences you encountered. We regret that the bathroom design did not meet your expectations and that the shampoo was not replenished before the morning. We are also sorry for the delay in replenishing plates and glasses during breakfast service. While we are pleased that the items were provided shortly afterward, we understand that this affected your overall experience. Your comments are valuable to us and have been shared with the relevant departments to help us improve our service and guest experience. Thank you once again for your feedback and for choosing Mercure Riga Centre Hotel. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.0/5

Peter O. Business - Confirmed reviews ALL

Dear Peter, Thank you for taking the time to share your feedback. We are pleased to hear that your conference went well overall and appreciate your understanding regarding the temporary coffee shortage, which our team was able to resolve promptly. Regarding the situation at reception, we would like to clarify that no accusation was intended. Our colleague was simply confirming whether the accommodation had been settled upon arrival, as part of our standard check-out procedure. Once the payment status was verified, the matter was immediately clarified. We sincerely regret if this interaction caused any discomfort. At the same time, we kindly encourage all guests to approach such situations with patience and understanding, as our team’s intention is always to ensure accurate information and provide the best possible service. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Customer review rating 5.0/5

Yair M. Couples - Confirmed reviews ALL

Dear Yair, Thank you very much for your positive review. We are delighted to hear that you enjoyed our convenient location, found our reception team polite and helpful, and appreciated our breakfast selection. Your kind feedback is highly valued and serves as great motivation for our entire team to continue delivering excellent service. We look forward to welcoming you back to Mercure Riga Centre in the near future. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Customer review rating 3.5/5

Deimantas P. Couples - Confirmed reviews ALL

Dear Deimantas, Thank you for taking the time to share your detailed feedback following your stay at Mercure Riga Centre Hotel. We are pleased to hear that you appreciated our convenient location, transport connections, comfortable beds, and breakfast selection. It is also nice to know that your booking experience was quick and clear. We also thank you for sharing your comments regarding your arrival experience and the communication related to the early check-in arrangement. Guest feedback is always valuable to us and helps us continuously review and improve our service coordination and overall guest experience. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Customer review rating 4.0/5

Banyat P. Solo - Confirmed reviews ALL

Dear Banyat, Thank you for taking the time to share your feedback following your stay at Mercure Riga Centre Hotel. We are pleased to hear that you appreciated our convenient location for exploring the city and travelling around Riga. Your positive comments are greatly appreciated. We also thank you for sharing your observations regarding the breakfast experience and service arrangements. Guest feedback is valuable to us and helps us continuously review our services and overall guest experience. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Other web-users rate our hotel

  • 1,021 reviews 9.6/10 Location
  • 1,360 reviews 7.2/10 Room
  • 1,058 reviews 7.8/10 Service
  • 28 reviews 7.7/10 WiFi
  • 1,050 reviews 7.6/10 Breakfast
  • 734 reviews 7.2/10 Comfort
  • 614 reviews 7.5/10 Cleanliness
  • 238 reviews 5/10 Amenities

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