Mercure Riga Centre 4 stars

The hotels location is great and rooms are clean and comfortable

Good hotel with large parking in citycentre

I had a 3 night stay here and the staff and room were brilliant. Due to covid rules my breakfast was delivered on time each morning. It was a lovely feast each morning.

Friendly staff, nice location in city centre, distinguished rooms.

Very comfortable and pleasant stay. Yummi breakfast, very nice staff Enough outlets - very important Also very quiet, which is especially nice for the dog. WiFi in the TV was not very stable though

Everything was exellent

Think there were bed bugs in my room.445 í had several bites all over my body.

It was very unlesuned to stay in your hotel because of rude and unfriendly girl in reception, I felt guitly and unwellcome, I would nor choosing you hotel any more. It was very bad experience remind me Soviet union mentality. Thank you.

Clean and well managed hotel. Very friendly & helpful staff at Reception and in the Restaurant.

Everything about my stay at Mercure Riga Centre hotel was excellent, as usual. It is a very convenient location, large and very well organised modern rooms with all necessary stuff, comfy beds, very tasty breakfast, brilliant service from all members of the staff starting from the reception desk and ending as last but not least by the housekeeping. The staff is definitely the greatest asset of this wonderful hotel. This is really my home away from home. Thank you very much for your hospitality.

Good location, friendly staff, poor breakfast. I had to change the room, the first room was dusty (I would assume due to low occupancy during covid period). In the second room the shower was not properly working (the water temperature switch). Overall, I stayed in this hotel few years back and my experience was better.

Clean place, friendly clerk. Bar was closed already nine o'clock, minibar in the room was empty.. Strange. Poor (tasteless) breakfast, very poor internet, expensive parking. In other hand decent place in the very centre.

Thanks a lot for your really nice and warm hospitality. Really stable and fast internet ! Nice and big room with a nice view. Nice coffee machine, with everyday all news coffee capsules Only, due to the Covid 19, poor choice for the diner.

I booked my stay via the ALL app. I booked the “Classic Non Smoking Room with 1 double bed”. While clicking onto the details of this room category I noticed it stated that I would get a queen size bed not double. Upon me arriving I was welcomed by Elizabeth. Elizabeth showed a professional, helpful and understanding manner with a energizing smile. Elizabeth checked me into room 239. Once opening the door of 239 I had a few questions arise. Air conditioning was off, sheets were dirty, duvet had rips at the end, working desk chair had stains, some amenities were missing - soaps and slippers and phone key pad was dirty. As you can imagine, what worries me like many others at this time is the hygiene. After expressing my frustration, I would like to personally acknowledge Elizabeth for her manner in listening while showing compassion and going the extra mile. She graciously showed me other rooms, explained in the best way she could about my concerns and reassured me that someone will always be at the desk to help me with my inquiries. I was also treated to a complimentary dinner. I am greatful for your team who went out of their way to make my stay as enjoyable as they possibly can.

Great stay in the difficult time