PULLMAN RIGA OLD TOWN

PULLMAN RIGA OLD TOWN 5 stars

Customer review rating (ALL Rating) 5.0/5 19 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Hotel location

PULLMAN RIGA OLD TOWN

Jekaba Iela 24
LV-1050 RIGA
Latvia

  • By plane

    RIGA INTERNATIONAL At 9km / 6 miles - Shuttle paying

  • By train

    RIGA CENTRAL At 1km / 0 miles

GPS:56.952154, 24.105369

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Our guest reviews

Our guest reviews for
PULLMAN RIGA OLD TOWN

100% genuine reviews from our guests

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ALL Rating  5.0/5  19 reviews

TripAdvisor Rating  4.5/5  793 reviews

Certificate of excellence 2022

Always so very good

Customer review rating 5.0/5

Tarja V. Couples - Confirmed reviews ALL

We just like Pullman so much. It's really 5 star hotel Riga. The pool ja sauna are so stylish and comfortable. The rooms are modern and well decorated. The staff is perfect.

Delightful long weekend

TripAdvisor rating 5.0/5

Maggi B TripAdvisor review

Absolutely wonderful stay. Hotel in good position close to the busy old town hub. Nice lounge & bar area. Comfortable beds in clean rooms. Room a bit too warm but ok once we opened the window. Would’ve been nice to have a bath in a separate bathroom. Could just have been the room we selected Plenty to do in the Old Town. Would recommend the Belgian bar for friendly vibe and a great variety of beers & other drinks. Definitely want to come back & learn more about the city.

Disappointing to say the least, can't say why it is called a Pullman

TripAdvisor rating 2.0/5

heavytravel27 TripAdvisor review

Stayed there just before Christmas. As a Silver member I thought I'd try the only Accor property I had not tried in Riga. The visit was during Covid, and while I expected some lower service, this was just outrageous. The room was basic, in my opinion the Mercure Riga rooms are much better. This was a basic double room. It was the last room in the floor and I am not sure why the management doesn't provide their best rooms for customers, when their hotel is empty. I mean the room was 45 Euro and I still decided to not stay there again. The room fridge had not been cleaned and had the food from the previous guests. When I flagged it, they just offered me the room next to me. No sorry, no, hey why don't we move you to a better rooms as showing that the room has not been cleaned during COVID times, for a frequent traveller, we would like to make up. NOPE. It felt like they were doing me a favour by moving me. So a bad start. They advertise a pool 19m long, but don't mention it is one metre wide. It is practically useless. I tried using it and it wasn't heated in the middle of Winter, was filthy with floating band-aides and dirt. Didn't even try the sauna. There were no towels or robes, no water no drinks nothing at the pool areas. The bar shut at 8:30pm because the management didn't want to pay to have the bar open till 10pm which was what the regulation was. So 8pm last orders, and that's it. In a 5 star hotel, pre Christmas. Horrible festive season! The double bed was two single beds put together and they didn't manage to hold the beds together, so there was a HUGE gap in the middle every morning. The mattress topper wasn't good enough to protect the centre ribs and it was very uncomfortable. The bathroom was from the 1990s. A separate toilet room with a door, window and fanless so you're just sitting in a cubicle and then a shower room which was OK. But again, I wouldn't expect this in a 5 star place. Other things were, no milk and just one type of tea with the kettle, so if you like black milkless key, this 5 star is for you! I don't think I'll go back. I've stayed at the Mercure and IBIS. Both I was treated much better, with great friendly service. Also stayed in the 4 star Hilton, and it was miles ahead. Proper Double Bed, great bathroom, clean, friendly and the same price (cheaper most days) as the Pullman. These are tough times for Hotels. But I did 2 COVID tests and flew hours to get on vacation in Riga the least I can get is good Holiday!

Absolutely Wow.

TripAdvisor rating 5.0/5

janakkalalainen69 TripAdvisor review

Oi, oi. ❤❤❤❤❤We had such a nice time in your lovely hotel. The staff really made us feel as a special guest. Thank you so, so much for that, being so kind and helpfull. You hotel is really 5 Pullman hotel in Riga. The rooms are modern, nice and clean, the spa works well. The atmosphere is just perfect. Thank you, that you didn't give up. The covid has been horrible for the hotel busines. We have stayed in Pullman couple of times. Now you did even better than before covid. We are visiting in Riga about once in a mounth. Usually we have stayed in Mercure, but as they have given up with the covid, and you don't. We will choose Pullman. Good work. Good bell is heard far. We were deaply satisfied. As you say, Pullman is the playground for your he(art) and soul. ❤You were experiential. Thank you for everything.

Christmas Stay

TripAdvisor rating 4.0/5

Explorer41450 Couples - TripAdvisor review

Have been upgraded to a Deluxe Room with nice view on the park; The first room we received was also an upgrade but with a bathroom for handicaped, and not so nice view. (I am All Platinum) ; The mastress is not top quality as when one person moves the other feel it a lot The restaurant was running out of dessert on Chrismas Eve which was a little disappointing. However the service from bar, restaurant, reception is very good. All together I would highly recommend the Riga Pullman

Very nice and relax stay

TripAdvisor rating 5.0/5

Armando-ur74 Business - TripAdvisor review

Place is located very near the center (walking distance from old town). Hotel is a renovated building transformed and offering a very good experience. Arrival was good (I asked to change of room based on preferences and I always got the best support), service very nice and polite and everything as good as it could be. Also nice restaurant with very nice and cozy design. Very good experience.

Superb stay! I'll be back 🙂

TripAdvisor rating 5.0/5

AlmisAJ Business - TripAdvisor review

Hotel in heart of RIGA. 5* hotel, with 10* personell. Definetely, my number one for stay in Riga. Excelent service, multilingual employees, always ready to make your stay unforgetable. Spaciuos, luxury rooms with comfy beads and pergect variety of pillows. A trumendous kinchen at hotel redtaurant. Parking in front of hotel or just closed, guarded parking just behind the hotel.

A great weekend base at the Pullman Riga Old Town hotel

TripAdvisor rating 5.0/5

philiptremayne TripAdvisor review

Was transferred/upgraded to Pullman Riga Old Town from the Ibis in Riga, which remains closed due to Covid restrictions. What a surprise; the Pullman is a gem of a hotel, superb in every way. Our room (404) was great in terms of size and facilities, with a super en-suite shower room. The room was modern and tastefully decorated, with everything we could want - fridge, coffee making facility, flat screen TV etc. The reception area is spacious and the public rooms brilliant. The gym. pool and roof terrace great. Breakfast was stunning with a huge choice of everything imaginable on offer. The bar is also very good. All staff were professional, friendly and very welcoming. The location is perfect and easily accessible from the airport. Bars, restaurants and shops all nearby. The hotel offered everything I could ask for and I'll stay there again on my next visit to Riga.

Very nice staff

TripAdvisor rating 4.0/5

joeluft Friends getaway - TripAdvisor review

The hotel looks like a boutique hotel, very well located in the earth of Old Town. Fast checked in by a very nice and let me say beautiful young lady, who showed also later her nice attitude and efficiency. The room was very tiny, but I didn't expect anything bigger. The wooden dark floor was nice and warm. Very quiet. The only problem was the poor number of tv channels available (I'm italian, no italian channels, but doesn't matter... but not even CNN or BBC!). Breakfast was adeguate and good. Very strange pool, indoor, long and thin (one person can barely swim its length...), nice gym. All in all, a pleasant stay, but benefits for Diamond guests should be more "perceivable ". I am still waiting for my ALL points.

Outstanding!!!

Customer review rating 5.0/5

Georges D. Business - Confirmed reviews ALL

Great location, extremely friendly staff and a personalized welcome and service that beats every expectation.

Exellent choice

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It is always nice to stay at Pullman hotel.

Exceptional individual service

Customer review rating 5.0/5

Adrian Solo - Confirmed reviews ALL

Hotel staff made sure that my stay was top standard, i’ve been staying there for few months in a row due to the pandemic. Inwaz very happy with the conditions.

Perfect service in perfect location

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

I always enjoy staying at the Pullman in Riga. It’s location is perfect and the service is impeccable. The modern and functional rooms are very elegant and the beds very comfortable.

Excellent stay

Customer review rating 5.0/5

Ginta Friends - Confirmed reviews ALL

Lovely experience staying at this hotel! We received an excellent service from the staff and enjoyed all the amenities. Highly recommend staying here. Thank you!

Pleasant stay again

TripAdvisor rating 5.0/5

GMRausis TripAdvisor review

Historical building. Perfect location. Excellent staff. Comfy rooms. Nice kitchen . Large sauna. Proper gym room. Concerning room preferences: I liked both sides - park and atrium side, but during the summer season I would advice atrium side.

Perfect!

TripAdvisor rating 5.0/5

Rammst TripAdvisor review

From the first contact at the reception till the check-out we felt expected and welcomed. The staff payed high attention to us, offered room upgrade and provided all relevant information. Thank You All for a nice stay!

In the heart of Old Riga

TripAdvisor rating 5.0/5

Helena S TripAdvisor review

We stayed in Pullman Oldtown Riga ue to the hotel's 4 th anniversary and it was very enjoyable experience. Very good service, polite staff. nice size hotel rooms, reliable wifi, great sauna and swimpool. Our favorite place was a cigar room on the ground floor, good selection of art works. Hotel is located minutes away from all tourists activities and traps. The only thing I would recommend to change - not so strong parfume near bar. I know it is 'special parfume"of each Pullman but it was way tooo strong.

Very good stay

Customer review rating 5.0/5

V. P. Couples - Confirmed reviews ALL

Nice place to stay friendly staff helpfull buffer breakfast very good privicy good location good come again

Good stay in covid19 time

Customer review rating 5.0/5

Igor Solo - Confirmed reviews ALL

Acrually the Pullman does not need much publicity. Additionally it was very friendly Room rate without mention that my room was upgraded. Every department of the property worked perfectly even in such non touristic time Highly recommend.

Not letting one bad apple spoil an otherwise great experience

TripAdvisor rating 4.0/5

Marc H TripAdvisor review

Given the dearth of business these past months for hospitality organizations such as hotels, one would think any and all representatives therein would be eager, or at least instructed to welcome unequivocally guests planning a stay. Since all but one representative at this particular hotel were of this mindset, I will recommend this hotel, minus the dire inconvenience regarding parking. More on all of that shortly. From the young man who checked us in all the way up to the general manager, everyone ran the gamut from courteous to out and out joyous. We got a incredible upgrade due to A/C issues (which got fixed!); We caught a break with the pet fee (we brought our small, house trained dog); The hotel is in great shape, in a beautiful, older, totally renovated building adjacent to the old city; Since the hotel is next to parliament, the safety of the area is assured, due to round the clock police presence; There is hourly street parking nearby (free on Sundays), or a garage near-ish offering either 15 euros for 24-hours, or slightly more for unlimited entrance/exit. Drawbacks: One staff member, with whom I spoke initially derided me for the rate I chose, claimed to be the manager on duty (which she was not) when I asked to speak with her supervisor, refused to offer an upgrade to my in-laws who I invited last-minute to join us in a separate booking, argued with me when I was checking us all out, responding to my objections to her behavior and various other issues with a haughtiness giving the impression the issue was some kind of joke. This person could really do with intensive work on hospitable behavior, if not even mere tact. Other than this, due to the vicinity to parliament, you can't actually drive a car up to the hotel door to get rid of baggage. Since the garage is a bit of a hike to the hotel, one is left with only the option of rolling or carrying bags for the duration of a not inconsiderable walk to the hotel. Oddly, the hotel has no deal with the garage, so staying there offers no parking benefit to the guest. That ought to be looked at. But that latter is not a reason to avoid this hotel. One just needs to be ready to deal with that. The behavior of the referenced person is something paying customers could well do without; but perhaps that will be amended before long.

Dear Mr. Marc, Thank you so much for the detailed description of your experience and guidelines to make other guests well aware and prepared for the parking lot behind our house (Jekaba Arkade, Europark on Meierovica bulvaris 8)! I am delighted to have met you in person and had the chance to make your stay appreciable. My biggest pardon for my associate causing some unwanted concerns. I am sure we will be up to par for your and your friends next visit to Pullman Riga Old Town! For further assistance and communication I remain at your entire disposal. With best regards Valdis Vanadzins General Manager

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