Pullman Riga Old Town 5 stars

Customer review rating (ALL Rating) 4.4/5 181 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  181 reviews

TripAdvisor Rating  4.5/5  872 reviews

Not even close to 5 stars

TripAdvisor rating 2.0/5

DimaZi Couples - TripAdvisor review

The hotel is in the heart of the city But… 24 hours of noise in the room. (Nr 351)There is some kind of transformer under the window that doesn’t stop In the bar they don’t refill drinks for a lot of money. The view from the window is terrible (the photo is attached) I believe it could just be our bad luck, but 5 stars?... Not even close to that

Good hotel, but definitely not a five star,

TripAdvisor rating 2.0/5

alessiobZ2854WF TripAdvisor review

Very disappointing. This is a average/good 4-star hotel, but far from being 5-star. Let's start with the pros: the position is great, and so the building inside. The breakfast is sumptuous, reasonably in the top five I ever had, for variety and quality. Flaws: - the courtesy of the staff, in particular at the reception (in the breakfast room it is far, far better), is not exactly the best ever. They probably misunderstand coldness and professionalism; - the room (superior) is nothing special at all. No working desk, more a coffee table, with an armchair, not particularly comfortable. The basin in the room, and a separate toilet sounds rather a strange solution; - the frigobar in the room was not only empty (in a five-star????), but even switched off. Really disappointing; - the roomkeeping was also disappointing: the bed was made rather approximatively, and without folding at all the pajama. Suggesting have the room not cleaned at all - not just the non-replacement of the towels - as a form of promotion of sustanability is dangerously close to be held as offensive; - a sauna kept at 55°C is NOT a sauna at all. The pool is pleasant, long and tight, but pay attention to an angle at mid-lenght: be careful (and the hotel might put some soft protection). It is intended to be more a relax facility, than a proper swimming pool, in any case.

Good stay

Customer review rating 5.0/5

Guest Business - Confirmed reviews ALL

A short but very pleasant stay

Dear Ms. K., Thank you for this wonderful review and for taking the time to provide us with feedback regarding your recent stay with us at Pullman Riga Old Town. We are happy to hear that you enjoyed your stay with us. Gladly I have also forwarded your positive feedback to all of our employees. We would be more than happy to welcome you once again as our guest in Riga For now, I remain with best regards from the Pullman Riga Old Town. Karina Fjodorova Front Office Manager

Good stay

Customer review rating 4.5/5

Conrad Business - Confirmed reviews ALL

The hotel was conveniently located and the hotel restaurant was great.

Dear S., Thank you for this wonderful review and for taking the time to provide us with feedback regarding your recent stay with us at Pullman Riga Old Town. We would like to also thank you for your loyalty as an ALL - Accor Live Limitless - GOLD Member! We are happy to hear that you enjoyed your stay with us. Gladly I have also forwarded your positive feedback to all of our employees. We would be more than happy to welcome you once again as our guest in Riga For now, I remain with best regards from the Pullman Riga Old Town. Karina Fjodorova Front Office Manager

Great location a. safe area

Customer review rating 4.5/5

Elizabeth C. A. S. O. Couples - Confirmed reviews ALL

We moved to this hotel as we did not like our original hotel. Receptionist who made our reservation a. checked us in was extremely helpful a. pleasant. Only gripe were the pillows in the bedroom, need to do better in that respect. Would suggest maintenance go in to rooms on a regular basis, paint touch ups needed in bathroom a. bedside tables. Other than that a comfortable stay. Didn’t eat in restaurant ( other than breakfast) as menu did not offer many vegetarian options.

Dear S. O., We very much appreciate your comments regarding your stay at the Pullman Riga Old Town. Thank you for your feedback! We're glad to hear you enjoyed our location a. felt safe during your stay. It’s wonderful that our receptionist was able to assist you a. make your check-in experience smooth a. pleasant. We appreciate your constructive comments regarding the pillows a. the need for some maintenance touch-ups. Rest assured, we’ll be addressing these points with our housekeeping a. maintenance teams to ensure the comfort a. quality of our rooms is maintained. We hope to welcome you back again soon a. offer you an even better experience! Sincerely, Madara Freimane

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Other web-users rate our hotel

  • 489 reviews 9.1/10 Location
  • 497 reviews 6.2/10 Room
  • 448 reviews 8.7/10 Service
  • 13 reviews 5.3/10 WiFi
  • 344 reviews 9/10 Breakfast
  • 152 reviews 5.3/10 Cleanliness
  • 76 reviews 4.9/10 Pool
  • 55 reviews 7.5/10 Bar

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