Pullman Riga Old Town 5 stars

Customer review rating (ALL Rating) 4.4/5 309 reviews

Best price
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Jekaba Iela 24, LV-1050 RIGA, Latvia

Description

Hotel extras

  • Free WIFI throughout the hotel

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Telephone
Fax +371 67 815 445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  309 reviews

TripAdvisor Rating  4.5/5  877 reviews

Great location

TripAdvisor rating 5.0/5

Adam T Solo travel - TripAdvisor review

Couldn’t fault it really. Nice big room, nice staff and facilities. Great location. Only negatives, coffee machine in room didn’t work or the usb sockets. Also had a bath with a shower over but only half hight, not ideal. If I was ever in Riga again, I’d stay here.

Dear Guest, Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed our great location, spacious room, and friendly staff. We apologize for the issues you experienced with the coffee machine, USB sockets, and the shower. We take these matters seriously, and we’ll make sure our team addresses them to ensure future stays are even more comfortable. We’d be delighted to welcome you back if you visit Riga again! Best regards, Pullman Riga Old Town Team

Great location

TripAdvisor rating 4.0/5

D12345678900 Business - TripAdvisor review

Stayed three days two nights. Great location in Olde Town next to the Parliament so secure and safe area. Hotel is modern but has kept many old style features in its design. Check in and bar area good. Communal areas well maintained. Breakfast fantastic variety and staff happy, helpful and polite. Only downside is the room. I think the design is too funky. It’s a big enough room, but design is poor. Separate room for WC. Separate room for good walk in shower. Sink out in main room!! And nowhere to work, do hair or make up in front of mirror etc. I perched on end of bed using laptop as the room was just not designed well. Room is also dark. Little natural light and you had to keep blinds closed as corridor looked in on you so lighting needs to be brighter to take account for this. Overall, def not a five star luxury room. Four stars yes, not designed for business travellers given lack of workspace in room. But lots if good things to warrant a return stay.

Dear Guest, Thank you for sharing your feedback! We’re glad to hear that you enjoyed our prime location, the breakfast variety, and the overall atmosphere of the hotel. We also appreciate your kind words about our staff and the communal areas. We’re sorry to hear that the room design did not meet your expectations, especially in terms of functionality for business travelers. Your comments about the room layout and lighting is be taken into consideration as we continue to enhance the guest experience. We’re happy to hear you would consider returning, and we look forward to welcoming you back soon! Best regards, Pullman Riga Old Town Team

GOOD LOCATION, VERY COMFY BED

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It was snowy, but no effort had been made to grit the pavements or roads infront of the hotel. Given that taxis are not allowed to pull up outside the hotel, this made for a treacherous walk. The pool was not in use Breakfast was good but restaurant food was very overpriced for tiny portions. The restaurant waitress was quite irritating telling us all our food was delicious rather than asking us if ok. She also served a different wine when we asked for a second glass of the first, without showing us the bottle, then claiming it was same wine from same bottle (which it very definitely wasn't; our first glass had emptied the bottle.) All other staff were very good.

Here’s a response to Tania L.'s review: Dear Tania, Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our central location and the comfort of the bed. We do apologize for the conditions outside the hotel during your stay. While we make every effort to keep the area safe, we understand that snow and ice can create difficulties, especially given the lack of direct taxi access. We will certainly look into better measures for ensuring safe walking paths during inclement weather. We’re sorry to hear about your dining experience in the restaurant. Your comments regarding the portion sizes, pricing, and the service you received have been noted. We will review this with our team to ensure that the guest experience is aligned with our high standards of service. Additionally, we appreciate your feedback on breakfast options and sustainability efforts. We are continuously working on reducing food waste and will consider your input when evaluating our offerings. We hope you’ll give us another chance to provide you with a better experience in the future. If you need any assistance or have further suggestions, please don’t hesitate to reach out. Best regards, Pullman Riga Old Town Team

Good location, helpful staff

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Overall a very pleasant stay , will come again

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay and enjoyed our central location, as well as the helpfulness of our team. It’s wonderful to know that you plan to return for another visit! We appreciate your positive comments about your accommodation, cleanliness, and overall experience. Your satisfaction is our top priority, and we’re grateful for your support. We hope to welcome you back soon, and should you need any assistance in the future, don’t hesitate to reach out. Best regards, Pullman Riga Old Town Hotel

Well located, clean and excellent breakfast

Customer review rating 4.5/5

Inga Business - Confirmed reviews ALL

Polite staff, speak Russian and English. Cozy hotel.

Dear Inga, Thank you for sharing your wonderful feedback! We are thrilled to hear that you enjoyed our excellent location, clean rooms, and the delicious breakfast we offer. It’s also great to know that our team made you feel welcome and that our multilingual staff was able to assist you. We truly appreciate your comments and are pleased that you had a positive experience with us. We also take note of your feedback on the value for money, and will work to ensure we continue to deliver the best possible experience for our guests. We hope to welcome you back to Pullman Riga Old Town in the future! Best regards, Pullman Riga Old Town Team

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Other web-users rate our hotel

  • 551 reviews 9.1/10 Location
  • 573 reviews 6.5/10 Room
  • 507 reviews 8.3/10 Service
  • 13 reviews 5.8/10 WiFi
  • 406 reviews 9.1/10 Breakfast
  • 181 reviews 6/10 Cleanliness
  • 88 reviews 4.3/10 Pool
  • 71 reviews 6.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.