Pullman Riga Old Town 5 stars

Customer review rating (ALL Rating) 4.4/5 664 reviews

Pullman Riga Old Town - Image 1
Pullman Riga Old Town - Image 2
Pullman Riga Old Town - Image 3
Pullman Riga Old Town - Image 4

Description

Hotel extras

  • Green Globe certification

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  664 reviews

TripAdvisor Rating  4.2/5  897 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Anders O. Business - Confirmed reviews ALL

My first visit to Riga, and I really enjoyed my stay at Pullman Riga Old Town. Rooms are well-equipped, the bed is really good.

Dear Guest, Thank you very much for choosing Pullman Riga Old Town for your first visit to Riga. We are thrilled to hear that you enjoyed your stay with us and found the rooms well-equipped and the bed comfortable. Providing a restful and pleasant environment is very important to us, and it’s wonderful to know that we succeeded in making your stay enjoyable. We hope that your time in Riga was memorable and that you had the chance to explore the beauty and culture of our city. It would be our pleasure to welcome you back to Pullman Riga Old Town whenever your travels bring you here again. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to reach out. Warm regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel Iv…

Customer review rating 4.0/5

Drita A. Friends - Confirmed reviews ALL

Gute Lage , freundliche und hilfsbereite Mitarbeiter , sehr sauber , gute Frühstück. Leider von Zimmer hört man ein ziemlich lästige Lärm von Ventilators aus Gebäude nebenan. Zum schlafen war sehr mühsam.

Dear Guest, Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our great location, friendly and helpful staff, cleanliness, and breakfast. However, I am very sorry to learn that the noise from the nearby building’s ventilators disturbed your rest. We understand how important a quiet environment is for a comfortable stay, and I sincerely apologize for the inconvenience this caused. Your feedback is important to us, and we will look into ways to minimize such disturbances in the future. If you would like to discuss your stay further or require any assistance, please feel free to contact me directly. Warm regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel Iv…

Customer review rating 1.5/5

Dana H. Families - Confirmed reviews ALL

We checked in only to find our air didn’t work. They offered a fan which we didn’t appreciate. Later, they offered a new room which was nice but in the morning a maid service walked into our room.

Dear Guest, Thank you for sharing your experience with us. I'm very sorry to hear about the inconvenience you encountered upon arrival with the air conditioning, and that our initial solution did not meet your expectations. While I’m glad we were ultimately able to provide you with a new room, I sincerely regret the disruption caused by our housekeeping team entering your room unexpectedly in the morning. This is not the level of service we aim to provide, and I completely understand how this would affect your comfort and sense of privacy. Please rest assured that I have shared your comments with the relevant teams to ensure we prevent similar situations in the future. If there’s anything I can do to assist you further or to make this right, please don’t hesitate to contact me directly. Warm regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel Iv…

Customer review rating 2.0/5

Khurram Q. Business - Confirmed reviews ALL

The experience was not very good. Rooms had too much noise from construction. There was no parking and in and out was very diffcult with little to no pre guidance.

Dear Guest, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your stay was impacted by construction noise and the challenges with parking and access. I understand how frustrating this must have been, and I regret that your experience did not meet expectations. Please note that due to our location next to the Parliament building, parking in the immediate area is restricted for security reasons, and access is often regulated by local police authorities. While this is beyond our direct control, we are actively working to better assist our guests in navigating these limitations. To help resolve this matter personally and ensure your concerns are addressed, I would be grateful if you could contact me directly. Warm regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel Iv…

Customer review rating 4.5/5

Jekaterina-anna G. Families - Confirmed reviews ALL

Персонал на высоте ! Завтраки На высоте ! Спа чистый и теплый зал чистый тренажёры все самое необходимое имеется. Уборка в 358 отвратительная ( за что эти две женщины по уборке получают зарплату ?) Матом ругаються вечно смеются! Постоянно надо ходить и просит что бы уборка доделала свою работу корректно 😒ЛОББИ бар стараются но коктейли делать не умеют. Ресепшен смотря на кого попадешь ! Менеджер Rolands выполняет свою работу на очень высоком уровне спасибо ! Тёплая и добрая обстановка !

Dear Guest, Thank you for taking the time to share your detailed feedback about your recent stay at Pullman Riga Old Town Hotel. We are delighted to know that you enjoyed our breakfast, the cleanliness and warmth of our SPA, and the well-equipped gym. It’s also a pleasure to hear your appreciation for our staff’s efforts, especially our Front desk manager, Rolands—your kind words will certainly be shared with him. However, we are truly sorry to hear about your disappointment with the housekeeping service, as well as your experience at the lobby bar. This is not the standard we aim to provide, and we take your concerns very seriously. Please be assured that we are addressing these matters directly with the relevant departments to ensure improvements are made. We also acknowledge your comments regarding the front desk team. Our goal is to deliver consistently professional and warm service to every guest, and we will reinforce this standard with the team. Thank you once again for your honest and constructive review. We value your feedback and hope to welcome you back soon for a more seamless experience. Please contact me directly if you would like to continue this conversation! Warm regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel IV…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 720 reviews 9.1/10 Location
  • 755 reviews 6.5/10 Room
  • 668 reviews 8.4/10 Service
  • 19 reviews 5.7/10 WiFi
  • 534 reviews 9/10 Breakfast
  • 266 reviews 5.4/10 Amenities
  • 240 reviews 6.1/10 Cleanliness
  • 187 reviews 3.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Riga