Pullman Riga Old Town 5 stars

Customer review rating (ALL Rating) 4.5/5 585 reviews

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Pullman Riga Old Town - Image 1
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Jekaba Iela 24, LV-1050 RIGA, Latvia

Description

Hotel extras

  • Green Globe certification

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Telephone
Fax +371 67 815 445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  585 reviews

TripAdvisor Rating  4.2/5  887 reviews

less than usual

Customer review rating 2.0/5

Marc Business - Confirmed reviews ALL

Booked a bigger room as per your email offer but didn't get it. Currently under renovation, neither swimming pool nor spa available.

Dear Marc, Thank you for your recent stay at Pullman Riga Old Town and for taking the time to share your feedback. We understand your disappointment regarding the room upgrade. Kindly note that while we strive to accommodate such requests, upgrades are subject to availability and unfortunately could not be confirmed during your visit. Please accept our sincere apologies for the inconvenience caused by the temporary unavailability of our spa and swimming pool due to ongoing renovations. We truly appreciate your understanding and hope to welcome you again under better circumstances. Warm regards, Rolands Berkitis Front Office Manager.

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very good and a lovely city . Great place for city break

Dear Angela, Thank you so much for your kind words and perfect scores across your stay! We\'re thrilled you enjoyed your time in Riga and found the hotel well located for your city break. It’s wonderful to hear such positive feedback on our team, comfort, and sustainability efforts. We also appreciate your honest input about the ALL loyalty programme — your thoughts help us grow. We hope to welcome you back again soon! Warm regards, The Pullman Riga Old Town Team

Great location, disappointing stay

Customer review rating 2.0/5

Elina Couples - Confirmed reviews ALL

My partner and I stayed at the hotel for three nights, and unfortunately, our experience was not as expected. One of the decisive factors in choosing this hotel was the spa and gym facilities; however, we were disappointed to find out that the hotel was undergoing renovations during our stay, a fact that was only communicated to us a week before our arrival. The price-quality ratio of our premium room was not satisfactory; the room was quite dark with only one very small window, positioned just two meters from an opposing wall. Additionally, the room was hot, and the air conditioning was not functioning. After our stay, both my partner and I noticed several small, red bumps on our skin, which I hope are mosquito bites not bed bug bites, as we had to keep the window open due to the heat.

Dear Elina, Thank you for your feedback. We\'re sorry that your stay did not meet expectations, and we sincerely apologize for the inconvenience caused by the renovation works and room conditions. Please rest assured that we do not have bed bugs at our hotel. With the arrival of spring, mosquitoes do become more active, especially when windows are left open. We truly appreciate your comments and hope to welcome you back for a more pleasant experience in the future. Please accept my apologies once again, and don’t hesitate to contact me directly if there is anything I can assist you with. Warm regards, Rolands Berkitis Front Office Manager

Well located hotel for Riga Old Town, great choice at breakfast and a good bar with friendly staff.

Customer review rating 4.5/5

Melanie C. Friends - Confirmed reviews ALL

It was a great hotel for seeing all of the sightseeing attractions in Riga Old Town. You’re minutes away from the Bastejkalna Park, the Freedom Monument and Laima Clock. Breakfast was fantastic in the hotel with lots of choice. There were also options for gluten free and dairy intolerance too! We also tried the Zviedru Varti restaurant on the corner of the square which was excellent Latvian food in a traditional setting. The cafe next door was also lovely. The bedroom was comfortable but very minimalist. The shower was good, but the bathroom area is very open into the bedroom area. For a few days it was fine. Our only negative was that the Spa was being renovated so it was not in use, although an alternative was offered. We were on the 6th floor, the Soa is on the 7th and one morning we were disturbed before 8:00 with a prolonged, industrial sanding noise/grinding noise which we felt was too early. However, we had a fabulous time in Riga and would consider upgrading to a park view room if there’s a next time.

Dear Melanie, Thank you so much for your detailed and thoughtful review! We’re delighted to hear you had such a lovely time exploring Riga and enjoyed our location, breakfast selection (including the gluten-free and dairy-free options), and the friendly service at the bar—your kind words will certainly be shared with our colleague behind the bar! We sincerely apologize for the inconvenience caused by the spa renovations and the early morning noise. We understand how important peaceful rest is during a holiday, and we’ll ensure this feedback reaches the relevant team to prevent such disturbances in the future. It’s great to know you would consider returning and even upgrading to a park view room—should your travels bring you back to Riga, we’d be thrilled to welcome you again and make your stay even more comfortable. Warmest regards, Pullman Riga Old Town Team

Stop spamming me

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

Your guest hav given my mailadresse. Stop spamming me, I'll already told you his fail weeks ago.

Dear Mr. Niels, Could you please contact me directly and kindly explain what happened, so that I may assist you accordingly? I look forward to hearing from you. Best regards, Rolands Berkitis Front Office Manager

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Other web-users rate our hotel

  • 678 reviews 9.2/10 Location
  • 707 reviews 6.5/10 Room
  • 624 reviews 8.6/10 Service
  • 19 reviews 5.4/10 WiFi
  • 506 reviews 9/10 Breakfast
  • 227 reviews 6.2/10 Cleanliness
  • 225 reviews 8.3/10 Vibe
  • 111 reviews 4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.