Pullman Riga Old Town (Renovated 2025) 5 stars

Customer review rating (ALL Rating) 4.6/5 528 reviews

Pullman Riga Old Town (Renovated 2025) - Image 1
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Description

Hotel extras

  • Green Globe certification

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town (Renovated 2025)

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  528 reviews

TripAdvisor Rating  4.2/5  915 reviews

Certificate of excellence 2025

Spoiled impression of the Christmas dinner

TripAdvisor rating 2.0/5

Daria N TripAdvisor review

I am glad we did not chose this hotel for our stay. Except for the interior design and food at the restaurant Harper's Woolf there is nothing worth positive comments. On the opposite, the overall impression from e visit to this hotel was quite negative. First of all, it's not possible to arrive at the entrance by car due to some administrative ban however I saw some cars nearby which allegedly had some special permit. It must be noted that the pavement around the hotel is the Old town style and not easy for walking especially for people with physical disabilities or simply on heels. Further, professionalism of receptionists is by far no the class of a 5 star hotel. There is no even sign of readiness to help. At the time we ere there on the eve of December 25th, it appeared that both receptionists were more engaged with themselves then guests. Service at the bar was very poor. We were waiting for a long time while one bartender was entertaining a couple of other guests and her mate was busy with something else. There were no more guests at the bar. Even a little detail of a complimentary warm drink ailed the test because the jars were empty. No desire to come back

Dear Valued Guest, Thank you for sharing your feedback regarding your visit to Pullman Riga Old Town Hotel. We regret to hear that your overall impression, especially on Christmas Eve, was disappointing. While we are pleased that you appreciated our interior design and the dining experience at Harper’s Woolf, we sincerely apologize for the service shortcomings you encountered. This is not the level of hospitality we aim to provide. Regarding access to the hotel, vehicle restrictions in the Old Town are in place due to security regulations related to the Parliament building located next door. We understand this can be inconvenient, and our team should always be ready to assist guests with arrival arrangements. We are particularly concerned by your comments about the attentiveness of our reception and bar teams, as well as the lack of complimentary warm drinks. These matters have been shared with the relevant managers and addressed internally. Thank you again for your honest review. Your feedback is valuable in helping us improve, and we hope to have the opportunity to welcome you again in the future under better circumstances. Kind regards, Ivo Kurvins Guest Relation Officer Pullman Riga Old Town Hotel

Great New Year’s stay

TripAdvisor rating 5.0/5

MrsD_93 TripAdvisor review

Lovely, stylish hotel in a great central location a perfect base to explore Riga. The hotel restaurant was outstanding, amazing food and the breakfast was great as well. The spa was also a nice bonus, very relaxing and the treatments we had were amazing. Room was very comfortable and it was a great stay overall, very relaxing. Would recommend (and return!).

Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your New Year’s stay with us, from the stylish design and central location to the comfort of your room. It is especially rewarding to know that our restaurant, breakfast, spa, and treatments contributed to a relaxing and memorable experience. Your recommendation truly means a lot to our team, and we very much look forward to welcoming you back to Pullman Riga Old Town Hotel in the future. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Customer review rating 3.5/5

Harry W. Couples - Confirmed reviews ALL

Lovely building, good staff. Rooms a tad odd in the sense that the bathroom is semi-integrated into the bedroom area. Nothing major, just odd.

Dear Harry W., Thank you for your feedback. We are pleased to hear that you enjoyed your stay and appreciated our building and staff. We acknowledge your observation regarding the room layout and appreciate your understanding. For the next time contact us beforehand for closed bathroom option and we will gladly take it into consideration. Warm regards and hope to welcome you once more, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Customer review rating 5.0/5

Nerijus B. Couples - Confirmed reviews ALL

Good time, good breakfast, very polite staff, nice SPA, clean and comfortable rooms.

Dear Nerijus B., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the breakfast, appreciated our staff, and found the rooms to be comfortable and clean. Your positive feedback means a lot to us. Best regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Customer review rating 4.5/5

Shyamsunder P. Families - Confirmed reviews ALL

Great experience. Very convenient location, very good service. A memorable stay making it a memorable holiday.

Dear Shyamsunder, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

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Other web-users rate our hotel

  • 735 reviews 9.3/10 Location
  • 787 reviews 7.1/10 Room
  • 677 reviews 8.6/10 Service
  • 14 reviews 7.1/10 WiFi
  • 595 reviews 9/10 Breakfast
  • 248 reviews 7.4/10 Cleanliness
  • 208 reviews 7.8/10 Food
  • 204 reviews 5.7/10 Wellness Area

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