Pullman Riga Old Town 5 stars

Customer review rating (ALL Rating) 4.6/5 28 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WIFI throughout the hotel

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  28 reviews

TripAdvisor Rating  4.5/5  825 reviews

Certificate of excellence 2022

Great stay and thanks for the upgrade

TripAdvisor rating 5.0/5

Maxo-1987 TripAdvisor review

Easy and pleasant check in, had a nice room upgrade thanks to the All Accor loyalty program, a nice fruit basket and a small cake were waiting for me in the room. The room is cosy, had a great sleep. The breakfast is decent, though not as good as other Pullmans. Loved the restaurant, very tasty, great chef and the design is awesome. Would definitely stay there when I go back to Riga. Great staff.

Dear Maxo-1987, It is absolutely touching that you noticed our efforts and shared with other travellers! Looking forward to your next stays and we always remain at your disposal, Max! All the best Valdis

Not talking about the cost of the room, this is 3 to 4 star hotel, and I am traveling globally and have seen lots of hotels, bel

TripAdvisor rating 3.0/5

Nedko1971 Couples - TripAdvisor review

Good hotel location, close to everything - old town, bars and restaurants, etc. Not a 5-star place, max. 4-star. Room furniture old and not clean. No view from the room as booked. I will not repeat this place, many other 4-star places are far better option than this hotel.

Dear Nedko1971, Thank you for sharing your feedback with us on Tripadvisor. We are sincerely sorry that we failed on this occasion to provide the room as per your expectations and would like to apologize for this experience. Moreover the hotel has had a recent ownership change and within one year from now updates shall be completed and rooms improved. Best Regards, Valdis

Unpleasant stay

TripAdvisor rating 1.0/5

Helen J TripAdvisor review

be attentive when leaving the hotel and immediately check if your minibar has all the products on the list when entering the room. we got an unpleasant surprise when, after six days of staying in this hotel, the bill came that we had used the minibar. of course we hadn't taken anything from there and invoices are being sent continuously! I don't know if the cleaners of this hotel give themselves gifts at the expense of the customers, but I will never go to this hotel again and the initial positive experience of staying there became very unpleasant after this incident. There are many beautiful and good hotels in Riga, where customers are not branded as thieves and do not have to deal with such unpleasant insults.

Dear HelenJ, Thank you for heads up with this situation! I would have most appreciated to have the opportunity investigating this immediately and find out all circumstances. Nevertheless we are sincerely sorry on this occasion and would like to apologize for this experience. Sincerely, Valdis

Nice modern hotel in historic centre of Riga

TripAdvisor rating 4.0/5

Marek P Business - TripAdvisor review

the hotel is in the historic center of the city. is a pleasant combination of modern style in combination with old ruins, walls from the Middle Ages. breakfast was excellent (until 11:00). the staff was very pleasant. the hotel has its own pool, spa and fitness. there may be a problem with parking in the area.

Search for a better hotel

TripAdvisor rating 3.0/5

GintarasVer Solo travel - TripAdvisor review

There's NO way is a 5***** hotel. I'm totally astonished that Latvian tourist board allows that. How can a hotel be awarded 5***** if no taxi you can drop you off by the front entrance. They say this happening because of the tight security due to proximity to the parliament. But imagine arriving with a big suitcase and then lugging it across the other side of the square. Beds are horrible. Cleaning was not done properly. My tea/coffee cups were not clean. Coffee maker was dirty as well.

Dear GintarasVer, I am sorry to read and learn of your recent experience when visiting the hotel. At the time of your visit we indeed lacked several staff members that might have resulted in the way it did and we are terribly sorry to have failed your expectations. However in August we have managed to onboard new team members and our ability to perform has improved. We do hope we have an occasion we can welcome you at another time and in hope we change your mind or should you wish to speak to us further please do contact me via email h9619-gm@accor.com For now with all good wishes Valdis

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Other web-users rate our hotel

  • 332 reviews 9/10 Location
  • 366 reviews 6.3/10 Room
  • 291 reviews 7.9/10 Service
  • 18 reviews 3.6/10 WiFi
  • 239 reviews 7.7/10 Breakfast
  • 129 reviews 4.9/10 Cleanliness
  • 118 reviews 8.6/10 Vibe
  • 116 reviews 7/10 Amenities

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