Pullman Riga Old Town (Renovated 2025) 5 stars

Customer review rating (ALL Rating) 4.6/5 558 reviews

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Pullman Riga Old Town (Renovated 2025) - Image 1
Pullman Riga Old Town (Renovated 2025) - Image 2
Pullman Riga Old Town (Renovated 2025) - Image 3
Pullman Riga Old Town (Renovated 2025) - Image 4
Jekaba Iela 24, LV-1050 RIGA, Latvia

Description

Hotel extras

  • Green Globe certification

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town (Renovated 2025)

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Telephone
Fax +371 67 815 445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  558 reviews

TripAdvisor Rating  4.2/5  916 reviews

Certificate of excellence 2025

Mostly good , with some bad points.

TripAdvisor rating 3.0/5

Mister N TripAdvisor review

Amazingly clean hotel , air con in rooms is way too hot at 25. There are controls in room but you cannot turn temperature down, it is set by hotel at winter time. Don't buy breakfast here it was awful, food is barely warm , croissants were burnt every morning of our three night stay. Mini bar prices are crazy €7.5 for a small bottle of coke. There is a Rimi store only 5 minutes away , small bottle of coke there is €1.5.

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found the hotel amazingly clean, and we truly appreciate your kind words regarding this aspect of your stay. We also appreciate your constructive comments. We apologize that the air conditioning temperature was uncomfortable and that the breakfast experience did not meet your expectations. Your observations about the food temperature and baked items will be shared with our culinary team to ensure improvements. Regarding the mini bar pricing, we understand your point and always aim to provide clear information on our menu, while also offering nearby options. We value all feedback as it helps us to improve, and we hope to have the opportunity to welcome you back in the future with a stay that better meets your expectations. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Customer review rating 4.0/5

David R. Couples - Confirmed reviews ALL

We had a great couple of days at the Pullman. The hotel is very well located for exploring the old town and the food in the restaurant is excellent.

Dear David, Thank you for your kind feedback. We are delighted to hear that you had a great stay and enjoyed our central location as well as the excellent food in our restaurant. We look forward to welcoming you back to Pullman Riga Old Town Hotel on your next visit. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Customer review rating 4.0/5

Saulius Z. Business - Confirmed reviews ALL

I have very mixed feelings about my stay. There were certainly high points: the breakfast was absolutely outstanding (possibly the best I’ve ever had in a hotel), and the bed was extremely comfortable. I also want to highlight that the staff were unusually pleasant and helpful, which isn't always the norm for service in Riga. The TV and Wi-Fi were also top notch. However, the room itself was a letdown for a 5 star hotel. The layout felt awkward and cheap, with the sink placed directly in the bedroom area on a large section of tiled floor. While the floor was heated, visually it made the space feel cold and clinical. This wasn't helped by the white walls, and cold white lighting throughout the room, which ruined any sense of coziness. The fragmented layout, with four different doors leading to small separate cubicles for the shower and toilet, just didn't work. Comfort and hygiene were also compromised. My room had a locked connecting door to the adjacent room, so soundproofing was non existent. I could hear every word and sound from my neighbors. I was also disturbed by the location of bed lights and bright blue light from the wireless charger at night. Most concerningly, I noticed silverfish crawling in the bathroom area, and one morning, leaving the shower door open caused the room to smell strongly of sour, stagnant water. While the service and food were great, the room’s engineering, lighting, and cleanliness standards need serious improvement.

Dear Saulius, Thank you for taking the time to share such detailed feedback about your stay. We are truly pleased to read your kind words about our breakfast, the comfort of the bed, our team’s service, and the quality of the Wi-Fi and TV — your recognition means a great deal to us. At the same time, we regret that the room design and layout did not meet your expectations for a five-star experience. Your comments regarding lighting, layout, sound insulation, and overall atmosphere have been noted and shared with our management and technical teams, as these aspects are essential to guest comfort. We also appreciate you bringing to our attention the concerns related to noise, lighting disturbances at night, and bathroom conditions. While such occurrences are not typical, we take them seriously and have reviewed them with our housekeeping and maintenance teams to ensure appropriate follow-up and preventive measures. Thank you again for your honest feedback. We truly value it, as it helps us improve, and we hope to have the opportunity to welcome you back and provide a more seamless and comfortable experience in the future. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

Customer review rating 3.0/5

Alexander N. Business - Confirmed reviews ALL

Breakfast was not good, old dry croissant. Bar staff was very unpleasant, slow and not so service minded. I have stayed at Pullman before and been very pleased but the Riga Pullman was a great disappointment.

Dear Alexander, Thank you for sharing your feedback with us. We are truly sorry to learn that your experience at Pullman Riga Old Town Hotel did not meet your expectations, especially regarding the breakfast quality and the service at the bar. This is certainly not the level of experience we strive to deliver, and we sincerely regret your disappointment. As a loyal Pullman guest, your opinion is particularly important to us, and we would very much appreciate the opportunity to discuss this matter with you personally and work toward a resolution. Please feel free to contact me directly at your convenience, and I will be glad to assist. Kind regards, Ivo Kurvins Guest Relations Officer Iv… Pullman Riga Old Town Hotel

Customer review rating 4.5/5

Robert W. Couples - Confirmed reviews ALL

Breakfast could have been better. Harper Wolf restaurant was excellent

Dear Robert, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our central location, found our staff helpful, and had an excellent experience at Harper Wolf restaurant. We also appreciate your comment regarding breakfast, and your feedback has been shared with our team as we continually strive to enhance our offerings. We look forward to welcoming you back to Pullman Riga Old Town Hotel on your next visit. Kind regards, Ivo Kurvins Guest Relations Officer Pullman Riga Old Town Hotel

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Other web-users rate our hotel

  • 745 reviews 9.3/10 Location
  • 801 reviews 7/10 Room
  • 689 reviews 8.7/10 Service
  • 14 reviews 7.1/10 WiFi
  • 602 reviews 9/10 Breakfast
  • 257 reviews 7.2/10 Cleanliness
  • 215 reviews 8/10 Food
  • 209 reviews 5.5/10 Wellness Area

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