Pullman Riga Old Town 5 stars

Customer review rating (ALL Rating) 4.4/5 315 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel

  • Conference Facilities

  • Free of charge sauna, pool and fitness room access

  • Location in the Old Town

  • SPA

Our accommodation(s)

Hotel location

Pullman Riga Old Town

Jekaba Iela 24
LV-1050 RIGA
Latvia

GPS:56.952154, 24.105369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Harper Woolf

Harper Woolf's Hangout in historic Riga is inspired by a fictional traveler's adventures. It offers global cuisine, shared dining, and table-side cooking, creating a warm atmosphere celebrating cultural exploration and fresh ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  315 reviews

TripAdvisor Rating  4.5/5  877 reviews

Paldies

Customer review rating 5.0/5

Ashokkumar T. Business - Confirmed reviews ALL

The best customer service, cleaning staff thanks. Best breakfast,,,thanks kitchen staff. Thanks to all the staff

Good sevice, bad conditions

Customer review rating 2.0/5

Alvydas Business - Confirmed reviews ALL

My room was too cold to live (+13C) when I arrived first night. Only in the morning using all means tbe temperature reache +18C. The given electrical heater smelled burned oil, not talking about its loud work. The access with the full bus of foreignors and lots of luggage and conference stuff and boxes was blocked. We had to carry everything from a distance.

Dear Alvydas T., Dear Mr. Alvydas, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Riga Old Town. We sincerely regret the challenges you encountered during your visit, particularly with the room temperature, the heating equipment, and the accessibility for your group. These issues do not reflect our usual standards, and we deeply apologize for the inconvenience caused. Your comments are invaluable to us, and we have shared them with the relevant teams to ensure prompt improvements. We are pleased to know that you appreciated our service and breakfast, and we hope you might consider giving us another opportunity to provide the high-quality experience you deserve. Thank you once again for your honesty, and we hope to welcome you back under better circumstances. Warm regards, Hotel Pullman Riga Team

Great location

TripAdvisor rating 5.0/5

Adam T Solo travel - TripAdvisor review

Couldn’t fault it really. Nice big room, nice staff and facilities. Great location. Only negatives, coffee machine in room didn’t work or the usb sockets. Also had a bath with a shower over but only half hight, not ideal. If I was ever in Riga again, I’d stay here.

Dear Guest, Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed our great location, spacious room, and friendly staff. We apologize for the issues you experienced with the coffee machine, USB sockets, and the shower. We take these matters seriously, and we’ll make sure our team addresses them to ensure future stays are even more comfortable. We’d be delighted to welcome you back if you visit Riga again! Best regards, Pullman Riga Old Town Team

Very nice hotel in very good location

Customer review rating 4.5/5

Lars H. Business - Confirmed reviews ALL

Very nice staff with swift check in and really nice room in a historical building.

Dear Lars H., Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that you enjoyed your stay and appreciated the friendly and service-oriented nature of our team. It's great to know that you found your room comfortable and our location ideal for your visit to Riga. We truly value your loyalty as a Gold member of the ALL - Accor Live Limitless program, and we’re happy to hear that you found your experience to be overall excellent, from check-in to check-out. We do apologize for the inconvenience regarding the lack of direct taxi access to the hotel. As we are located in the historic Old Town, the area has certain restrictions, but we always try to assist our guests with any transportation needs they may have. Thank you once again for your kind words, and we look forward to welcoming you back on your next visit to Riga! Best regards, Pullman Riga Old Town Team

Great location

TripAdvisor rating 4.0/5

D12345678900 Business - TripAdvisor review

Stayed three days two nights. Great location in Olde Town next to the Parliament so secure and safe area. Hotel is modern but has kept many old style features in its design. Check in and bar area good. Communal areas well maintained. Breakfast fantastic variety and staff happy, helpful and polite. Only downside is the room. I think the design is too funky. It’s a big enough room, but design is poor. Separate room for WC. Separate room for good walk in shower. Sink out in main room!! And nowhere to work, do hair or make up in front of mirror etc. I perched on end of bed using laptop as the room was just not designed well. Room is also dark. Little natural light and you had to keep blinds closed as corridor looked in on you so lighting needs to be brighter to take account for this. Overall, def not a five star luxury room. Four stars yes, not designed for business travellers given lack of workspace in room. But lots if good things to warrant a return stay.

Dear Guest, Thank you for sharing your feedback! We’re glad to hear that you enjoyed our prime location, the breakfast variety, and the overall atmosphere of the hotel. We also appreciate your kind words about our staff and the communal areas. We’re sorry to hear that the room design did not meet your expectations, especially in terms of functionality for business travelers. Your comments about the room layout and lighting is be taken into consideration as we continue to enhance the guest experience. We’re happy to hear you would consider returning, and we look forward to welcoming you back soon! Best regards, Pullman Riga Old Town Team

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Other web-users rate our hotel

  • 551 reviews 9.1/10 Location
  • 573 reviews 6.5/10 Room
  • 507 reviews 8.3/10 Service
  • 13 reviews 5.8/10 WiFi
  • 406 reviews 9.1/10 Breakfast
  • 181 reviews 6/10 Cleanliness
  • 88 reviews 4.3/10 Pool
  • 71 reviews 6.2/10 Bar

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