PULLMAN RIGA OLD TOWN

Great location on the edge of the old town, just near the President's residence. Spotlessly clean, modern and with lots of art. Room was very clean and comfortable. Great bathroom. Bathrobes and slipper supplied. Could've done with more refreshments. We had to ask for milk as none supplied and coffee and tea not restocked. No biscuits. Would've been nice to have a coffee machine for 5 stars. The Gym and pool was nice and at the top of the hotel. Pool quite narrow..not for the serious swimmers! Breakfast had lots of choice. Not the hottest cooked breakfast but OK. Continental selection was lovely. Reception staff were excellent and really helpful. Bar staff were a bit abrupt. Overall, I would recommend and return to this hotel

Rooms are clean and cozy like whole hotel. The only problem was breakfast. We had a choice of few slices ham and cheese, eggs prepared in very round shape and sasyskas (Vienner soussages).That's it. Orange and apple juice jars where empty for 30 mins, had to wait in line for coffee forever. Breakfast totally not from hotel with 5 stars.

Booking suites upgrades with diamond card was charged against payment. Bed and towels not fresh and clean. Food in restaurant not fresh and no choice by the breakfast. Welcome drink was also charged against payment! No service support!!!

I was staying in 512 - this room had a super small window and view on other windows so i had No privacy. I kept curtains closed all the time. Also, even though it was my at least 10th time at the hotel, I wasn’t offered a welcome drink. Probably I will stay somewhere else next time :(

I stayed at the Pullman Riga in August. It was a long stay so it's I was able to experience the hotel in almost every aspects. Rooms: we had a little glitch at arrival (the given room wasn't ready) we were given a "spare" room for the night and the day after we finally checked in what it became the room for the rest of the stay. The entire process was smooth and well organized. The reception staff competent and patient. One note on the room...why on hearth architects think it's fun to have a SINK in the room and outside a proper bathroom this is out of my understanding. Luckily this was just for one night. the rest of the stay was spent in a lovey room with a nice, real bathroom. We had a magnificent bed (by far the very best I slept in hotel) BUT there was no desk in the room. I had to work a couple of afternoon and I had no space to place the laptop. pretty strange for a 5 start hotel. Internet connection was spotless with a strong signal! Breakfast buffet lovely! In general the staff was great! Lovely sauna/ wellness area with plenty of bathrobes and towel to use. I did not try the restaurant as it was a little bit over budget for us but It looked nice. tip..ask at arrival for the little Riga magazine with all the info about the city! it was a great help to plan for trips, restaurant and activities.