Novotel London Wembley 4 stars

Customer review rating (ALL Rating) 4.3/5 1,378 reviews

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Novotel London Wembley - Image 1
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5 Olympic Way, Wembley, HA9 0NP LONDON, United Kingdom

Description

Hotel extras

The Novotel London Wembley is in the heart of Wembley. The hotel features all the modern facilities required for your business or leisure stay including: 24hr fitness suite, 2 meeting rooms, Restaurant and Bar.

Our accommodation(s)

Hotel location

Novotel London Wembley

5 Olympic Way, Wembley
HA9 0NP LONDON
United Kingdom

GPS:51.56129, -0.279293

Telephone
Fax +44 20 8069 1210

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,378 reviews

TripAdvisor Rating  4.5/5  1,928 reviews

Disabled people are not welcome here

TripAdvisor rating 1.0/5

Caron B TripAdvisor review

Ridiculous disabled support - phoned to say I have to have parking with my hotel stay as I am disabled. Told that this wasn't at all possible - so I will book elsewhere but what is the point of having accessible rooms if you don't provide any chance for someone who is disabled to stay there because you wont allow pre-bookable parking even for someone who can prove they are disabled. I wont ever even think about booking novotel as this is clearly unacceptable to not be able to cater for people with limited mobility.

Suspect fire evacuation!

TripAdvisor rating 2.0/5

337chrisw TripAdvisor review

02.15 woken by fire alarm sounding, building evacuated, only one member of staff visible. Most of the guest remained in the reception or restaurant area while the rest of us made our way outside. The alarm continued to sound for arounds 20 min at no time was there any effort ensure all guests moved outside the hotel. There was no explanation from the hotel. The alarm eventually stopped, again no announcement that it was safe to go back in. Eventually we could see gust making their way to the lifts. I went in and saw a member of staff at reception and guest queuing to speak to him, so I joined the queue. When I got to the front he enquired what I wanted, I said I'd assumed you were doing a roll call, he was not, I asked was it safe to return to our rooms, he confirmed it was! I find it hard to believe this is how the hotel deal with such an incident, it certainly doesn't follow any recognised fire evacuation I've seen! Not impressed at all!

Lovely hotel, great location

TripAdvisor rating 5.0/5

Leanne K TripAdvisor review

We have stayed twice at the Novotel Wembley and have enjoyed both stays. The location is perfect for events at the stadium or arena, the underground car park is an added bonus. The staff are welcoming and friendly and once they found out it was my birthday on the day of our stay they brought chocolates, balloons, a card and a free drinks voucher for myself and my husband. Great service and the rooms are comfortable and well equipped.

Highly efficient, attractive hotel

TripAdvisor rating 4.0/5

PDB-Cam TripAdvisor review

We stayed here for a night after an international match. We were impressed by the family suite, two clean, comfortable and spacious rooms, very quiet for the Wembley location. Lovely to have a fridge and cooking facilities.The location is so practical both for the stadium and an easy tube transport connection.

Excellent customer service

TripAdvisor rating 5.0/5

Emma C TripAdvisor review

Shafiq offered us excellent customer service. He was very friendly and helped us out with an early check in. Thank you for your help Shafiq! The hotel itself was great for the price. Great location and easy to get to. Clean and tidy and lovely staff.

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Other web-users rate our hotel

  • 1,500 reviews 9.3/10 Location
  • 1,669 reviews 7.2/10 Room
  • 1,482 reviews 8.2/10 Service
  • 36 reviews 6.4/10 WiFi
  • 777 reviews 6.8/10 Cleanliness
  • 668 reviews 7.1/10 Breakfast
  • 357 reviews 4.7/10 Amenities
  • 347 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.