Novotel Bangkok Sukhumvit 20 4 stars

Customer review rating (ALL Rating) 4.6/5 755 reviews

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Novotel Bangkok Sukhumvit 20 - Image 1
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19/9 Sukhumvit 20, Klong Toey, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Renowned gourmet bar and restaurants

  • Interconnecting rooms and Family Suites

Our accommodation(s)

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20, Klong Toey
10110 BANGKOK
Thailand

GPS:13.731522, 100.564021

Telephone
Fax +66 2 009 4900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  755 reviews

TripAdvisor Rating  4.5/5  2,253 reviews

Certificate of excellence 2023

Came back for the 3rd time and the staffs are still as lovely as ever. Good service, delicious drinks, beautiful view, g

TripAdvisor rating 5.0/5

moolinm TripAdvisor review

Came back for the 3rd time and the staffs are still as lovely as ever. Good service, delicious drinks, beautiful view, good atmosphere, good music. I like it when it gets dark and the surrounding lights are beautiful. No matter where you look, it's nice. If I have the chance, I will definitely come back and use the service again.

Don’t pass up the pool bar!

TripAdvisor rating 5.0/5

Lori Beth W TripAdvisor review

We stayed overnight for our connection between Bangkok and Singapore. We spent some relaxing time at the pool, and immediately swam up to the bar. We met Nook. She is a great bartender, and served us delicious drinks and made our time spent here memorable and unforgettable. We also learned a new song and dance from Cha Cha! 5 stars! Absolutely do not pass up the pool when you have a layover at this hotel.

Dear Lori Beth W, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back. Yours sincerely, Kanta Hanvesakul Resident Manager

Good hotel, fairly standard brand.

TripAdvisor rating 4.0/5

TravelmanPhoto Business - TripAdvisor review

A nice hotel in a good location. I stayed here for three nights and wasn’t disappointed. The rooms are clean and as bout average size. I must say there was nothing about the room that made me feel it was a standout hotel although the bathrobe was a nice touch. Pool was lovely and very relaxing with a nice bar that did snacks and larger meals if you wanted them. The hotel is quite a way from all the tourist spots although there is plenty to do locally or you could hop in a TulTuk.

Dear TravelmanPhoto, Thank you for sharing your experience following your recent stay at Novotel Bangkok Sukhumvit 20. We’re delighted to hear that you enjoyed our convenient location, clean rooms, and the relaxing atmosphere by our pool. Your kind words about the bathrobe being a nice touch are greatly appreciated. We’re glad you found our bar offerings enjoyable, and it’s wonderful to know you had the opportunity to explore the local area. Your feedback is invaluable as we continually strive to create memorable stays for our guests. Should you visit Bangkok again, we’d be thrilled to welcome you back and ensure an even more outstanding experience. Warm regards, Kanta Hanvesakul Resident Manager

Beautiful hotel in a fantastic location

Customer review rating 5.0/5

Alison C. Couples - Confirmed reviews ALL

We absolutely loved our 4 night stay here. The view of the city from our room was incredible and the location of the hotel was absolutely perfect. My husband celebrated his birthday while we were there, and on our return from our day out, someone had kindly left some birthday cake and a card for him, which was a lovely gesture and totally unexpected. One of the highlights of this hotel is definitely the roof top bar! We spent 3 out of our 4 nights up there! The views from there were amazing and the cocktails were very moorish and very well presented. The female DJ was really good, and there was always a really fun, relaxing vibe in the bar. The infinity pool was so cool too! Those views are insane! The temperature of the pool was just right and the sunbeds were very comfortable. Our room was superb, we’ve never seen such a big shower, and the large bed was really comfortable. All the staff were really friendly, helpful, polite, professional and always on hand if you needed them.

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

Good location and great breakfast

Customer review rating 4.0/5

Suzie P. Couples - Confirmed reviews ALL

We stayed for 7 nights. Centrally located . Good service.

Dear Ms. P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kanta Hanvesakul Resident Manager

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Other web-users rate our hotel

  • 887 reviews 9/10 Location
  • 1,068 reviews 7.9/10 Room
  • 1,185 reviews 8.9/10 Service
  • 9 reviews 9.1/10 WiFi
  • 579 reviews 9/10 Breakfast
  • 502 reviews 7.4/10 Cleanliness
  • 291 reviews 8.1/10 Vibe
  • 187 reviews 9.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.