Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.6/5 4,062 reviews

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Novotel Madrid Center - Image 1
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O Donnell 53, 28009 MADRID, Spain

Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

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Room 1

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,062 reviews

TripAdvisor Rating  4.2/5  2,664 reviews

Rude Luggage room guy

TripAdvisor rating 1.0/5

Excursion40591009594 TripAdvisor review

ok, but Bar too loud and breakfast room long waiting time to access

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dear Roman, Thank you for sharing your experience. We sincerely apologize for the noise level at the bar and the wait time for breakfast. Your feedback is valuable to us, and we will take it into account to improve our services. Best regards, Novotel Madrid Center

Good services

Customer review rating 5.0/5

Mirela G. Business - Confirmed reviews ALL

Dear Mirela, Thank you for your kind words regarding our services, breakfast, and staff. We are delighted to hear that you enjoyed your stay at Novotel Madrid Center. Your feedback is greatly appreciated. Best regards, Novotel Madrid Center

Well located

Customer review rating 5.0/5

Victor V. Business - Confirmed reviews ALL

Dear Victor, Thank you for your kind words regarding our location and service. We are delighted to hear that you had a great experience during your stay with us. Best regards, Novotel Madrid Center

Great staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Two thumbs up Jason! Thanks for sharing. Customer Care @NovotelMCenter

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Other web-users rate our hotel

  • 1,792 reviews 9.1/10 Location
  • 2,156 reviews 7.1/10 Room
  • 2,084 reviews 9/10 Service
  • 52 reviews 3.9/10 WiFi
  • 1,296 reviews 5.8/10 Comfort
  • 1,124 reviews 8.8/10 Breakfast
  • 770 reviews 7.5/10 Cleanliness
  • 481 reviews 4.2/10 Value

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.