Novotel Madrid Center

Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.5/5 2,982 reviews

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Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

ALLSAFE approved hotel

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our accommodation(s)

Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,982 reviews

TripAdvisor Rating  4.0/5  2,549 reviews

Feedback for housekeeping

TripAdvisor rating 5.0/5

Nomad48583864035 TripAdvisor review

Rooms were very well cleaned and sanitized . Furnitures were also well polished and maintained . Staffs were also very professional and helpful thanks to Aniket from housekeeping for taking care of our room very nicely.

Two thumbs up! Thanks a lot for you kindly comment, it is always a pleasure to receive positive feedback. We will share it with our collegue Aniket and her department. Kind regards from Madrid, @Novotelmcenter

Well staffed & great convenient location

Customer review rating 5.0/5

Jose M. H. G. Solo - Confirmed reviews ALL

Staying at the Novotel is one of the best! The staff is very attentive and courteous. True professionals. From the front desk staff, the main lobby bar staff... the housekeeping staff.. .and of course Inmaculada. All are dedicated to making sure one feels welcomed and attended.

clean, quiet with a great buffet

TripAdvisor rating 5.0/5

drew d Solo travel - TripAdvisor review

I stayed here 1 night while on a group tour, room 811. The room was quiet and clean, no problems. The buffet was your typical international buffet, eggs, sausage, bacon, rolls, fruit, yogurt, cereals, lunch meats, cheese, etc.

TWO THUMBS UP DREW!!!! Thanks a lot for your message, hope to receive you again back soon. Best wishes from Madrid, @NovotelMcenter

Good location, biggest room

Customer review rating 4.5/5

M. K. C. Business - Confirmed reviews ALL

Receptionist are very kind to me and helpful

Great hotel. All staff polite, friendly, and helpful

Customer review rating 5.0/5

Dean P. Couples - Confirmed reviews ALL

Great hotel. All staff polite, friendly, and helpful. Rooms were very clean, as was the rest of the hotel. A little outside the centre which was fine for me as I love a walk, therefore allowed me to walk off my food and wine. Breakfast was plentiful and a lot of choice. Well recommended 👍

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Other web-users rate our hotel

  • 1,178 reviews 8.8/10 Location
  • 1,458 reviews 7.5/10 Room
  • 1,608 reviews 9.3/10 Service
  • 30 reviews 6.2/10 WiFi
  • 764 reviews 8.6/10 Breakfast
  • 517 reviews 8.2/10 Cleanliness
  • 327 reviews 8.3/10 Vibe
  • 267 reviews 4.6/10 Value

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