Customer review rating (ALL Rating) 4.5/5 9,606 reviews
ALLSAFE approved hotel
Family Rooms with WIFI and air-conditioning
Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.
Telemedicine service with free access to medical teleconsultations.
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
O Donnell 53
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.
Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.
Subject to availability
Subject to availability
Number of meeting rooms: 22
Maximum size: 800 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 600 people
100% genuine reviews from our guestsFind out more
Best Novotel I know
reto6065 18/01/2022 TripAdvisor review
This hotel ticks all the boxes I think are of importance: Friendly and knowledgeable staff, well appointed and clean rooms, fantastic buffet breakfast and small but perfect menu for lunch and dinner time.
Dung N 07/01/2022 TripAdvisor review
They gave us a luxurious room and the service what incredible. They were very accommodating, my mother is in a wheelchair and they helped our entire group get our Covid tests before our flight back to the USA. We had to leave right as the buffet was opening so they made plates for us to take with us. The woman that helped us was Alejandra, she exceeded all of our expectations and was an amazing help. Alejandra and other staff helped call taxis when needed.
Luclaro 31/12/2021 TripAdvisor review
Hotel pros: breakfast, reception staff, central location nearby a metro station. Hotel cons: a little old fashioned deco needing a little update. Specially the rooms. As A Silver ACCOR member I have the right of a drink or soft drink. But here only water.
Obinna Friends - 16/12/2021 Confirmed reviews ALL
Was nice . However I would like the breakfast to be worked on not the same thing all the time
Gergely F Business - 16/12/2021 TripAdvisor review
Everything was fine and unforgettable. The location of the hotel is brilliant, the staff are very helpful. Breakfast is delicious and plentiful, and the bar is very cosy. I will definitely be back in the future.
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