Customer review rating 4.5/5 9,043 reviews
Family Rooms with WIFI and air-conditioning
Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.
Telemedicine service with free access to medical teleconsultations.
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Novotel rooms combine modernity and elegance, technology and furnishings. All rooms are equipped with free WIFI, air-conditioning, minibar, 37" flat-screen TV, safe, hairdryer and rain shower. Select a Superior Room for the location on the upper floors of the hotel and additional amenities. Executive Rooms offer exclusivity and additional comfort during your stay thanks to their spaciousness, location and distinctive details.
Standard Room with queen-size bed
Standard Room with twin beds
Standard Room with queen-size bed and sofa bed.
Standard Room with twin beds and sofa bed.
Standard room with a queen-size bed + 2 free children's beds
Superior Room with queen-size bed
Superior Room with twin beds
Executive Room with queen-size bed and lounge area
Executive Room with terrace
Subject to availability
Superior Suite with king-size bed
Subject to availability
Number of meeting rooms: 22
Maximum size: 800 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 600 people
100% genuine reviews from our guestsFind out more
Lauri G. Couples - 07/09/2021 Confirmed reviews ALL
Good, clean hotel. Great service.
Could not travel due to COVID but you would not refund
Alan N. Couples - 03/09/2021 Confirmed reviews ALL
City Trip Madrid
Joris L. Families - 19/08/2021 Confirmed reviews ALL
Nice clean rooms, good beds and swimming pool.
Overall good stay
C J. E. Families - 30/07/2021 Confirmed reviews ALL
Check-in process was too long, i pre-checked in online yet still took us around 5-10 minutes. On the contrary, check-out was way too quick, nobody asked how was your stay? I think the gentleman there was the manager, but was too busy talking to coworkers - not a very professional sight to see.
Excellent stay and try the sun terrace
Anonymous Business - 27/07/2021 Confirmed reviews ALL
Very enjoyable indeed. Great reception staff wiling to help in every way. Nice upgrade. Super pool and top floor terrace area with sunny and shady areas for all.
Our most recent 20 reviews
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