The Royal Surakarta Heritage - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 875 reviews

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Description

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Our accommodation(s)

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Hotel location

The Royal Surakarta Heritage - Handwritten Collection

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  875 reviews

TripAdvisor Rating  4.5/5  1,457 reviews

Certificate of excellence 2023

Good for stay

Customer review rating 4.5/5

K. Families - Confirmed reviews ALL

Room was great and clean, but you need to level up the breakfast menu

Dear Mrs.SEPTHIA K., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well Located - No Window Room

Customer review rating 3.0/5

L. W. Couples - Confirmed reviews ALL

I would say the Hotel is well located and by walking distance you can go to lot of places. However, we booked an executive room which is located in the middle of the hotel and there is no window for sunlight. We have difficulties to wake up as room is get darked and not comfortable to stay in. The AC is not cold. Breaksfast is good with a good quality of service. Parking space is limited but okay. The staff is very helpful. As a member of ALL, I am a bit dissapoint to get this room, as i buy this room with a tought of getting a better view and bigger room compare to the supperior.

Dear Mr.W. L., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Fast check in and good location

Customer review rating 4.0/5

Yopie H. Families - Confirmed reviews ALL

I stay 903. Pillow smells no good. It seem that long time no use. Please check before its been reserve. Your breakfast has various, but taste its need to be improve yet. For accor level, its need more than my expect.

Dear Mr. H. Y., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Good Place

Customer review rating 5.0/5

Fendy A. Families - Confirmed reviews ALL

Good Hotel, strategic location , step away from pasar gede, good hospitality and services , all staff very helpful , food are great

Dear Mr.FENDY A., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Prima locatie

Customer review rating 4.5/5

A. Families - Confirmed reviews ALL

Car park is too narrow and cannot accomodate my car

Dear PERKASA A., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 402 reviews 8.2/10 Location
  • 1,010 reviews 7.1/10 Room
  • 945 reviews 9.1/10 Service
  • 21 reviews 3.6/10 WiFi
  • 430 reviews 7.1/10 Cleanliness
  • 399 reviews 8.2/10 Vibe
  • 332 reviews 8.4/10 Breakfast
  • 55 reviews 4.8/10 Pool

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