The Royal Surakarta Heritage - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 678 reviews

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The Royal Surakarta Heritage - Handwritten Collection - Image 1
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Jl Slamet Riyadi No 6, 57111 SOLO, Indonesia

Description

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Our accommodation(s)

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Hotel location

The Royal Surakarta Heritage - Handwritten Collection

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Telephone
Fax +62 271 666530

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  678 reviews

Customer review rating 4.5/5

Prof S. E. Business - Confirmed reviews ALL

Great experience, the room is quite spacious and comfortable, just little suggestion Arrangement for the BREAKFAST menu, it will be better if you choose a food container with a lid made of glass, so that the food can be seen from without having to open it first, after reading what is written, they will be more attractive and visible , and please add more traditional food in accordance with the name heritage. Thank you

Dear P SE, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team especially our Food & Beverage team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti Front Office Manager

Customer review rating 5.0/5

Andjar S. Families - Confirmed reviews ALL

Comfortable stay

AS yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di The Royal Surakarta Heritage - Handwritten Collection. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Dini Fitri Hastuti Front Office Manager

Customer review rating 4.5/5

Bambang R. A. Friends - Confirmed reviews ALL

Really unique experience - feeling solo heritage in the room

Dear BR, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti Front Office Manager

Customer review rating 4.5/5

Delly B. Solo - Confirmed reviews ALL

The hotel location is great in the center, great ornaments and design, great staff aswell. But the property need refurbisment in their room, I understand wooden interior can be tricky but it looks dusty on the bedside lamp, the wardrobe is not close properly need adjustment with the door hinge and theres handle loose aswell. The bed sheet also outdated with some stain which I dont mind actually, but maybe not for others. The gym door is open wide to help with circulation, unfortunately thats the reason AC was not turned on. Its just a shame with great hotel and under handwritten collection, the could improve some details. But overall the stay was great and has no complaints.

Dear DB , Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri Hastuti Front Office Manager

Customer review rating 5.0/5

Jessie M. Couples - Confirmed reviews ALL

It was an absolutely wonderful experience. The service was excellent, and the staff were incredibly helpful and welcoming

Other web-users rate our hotel

  • 369 reviews 8.3/10 Location
  • 946 reviews 7.4/10 Room
  • 979 reviews 9.2/10 Service
  • 29 reviews 4.8/10 WiFi
  • 448 reviews 8.4/10 Vibe
  • 442 reviews 7.7/10 Cleanliness
  • 386 reviews 8.5/10 Breakfast
  • 121 reviews 9.2/10 Value

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