The Royal Surakarta Heritage - MGallery Collection 5 stars

TripAdvisor rating 4.0/5 808 reviews
The Royal Surakarta Heritage - MGallery Collection
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Room 1

Number of guests
Children's age

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Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111
solo
indonesia

Tel: +62271666111

Fax: (+62)271/666530

Contact email

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI :  

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS :-7.571785, 110.828656

Our accommodations

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

SUPERIOR ROOM,1 King Size Bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE,1 King Size Bed

  • Max. number of persons: 4
  • Area: From 49
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 72
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

SRIKANDI

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Lunch

11:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICATESSEN PASTRY AND LOUNGE

Photo non contractuelle / Strictly non binding

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIRTO TEDJO POOL BAR

Photo non contractuelle / Strictly non binding

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 494

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,417 reviews

tripadvisor

TripAdvisor Rating 4.0/5

808 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely stay.

Customer review rating 4.2/5

Lily S. Families - 28/11/2019 Confirmed reviews ALL

The hotel staff were so friendly. Great room.

strategic location

Customer review rating 4.2/5

Martin Families - 25/11/2019 Confirmed reviews ALL

I stay many times in Royal Surakarta Heritage. It will be my priority hotel during my trip to Solo City.

The wedding anniversary age travel

Customer review rating 4.2/5

Dedi I. S. Families - 19/11/2019 Confirmed reviews ALL

Nice and cozy hotel, one of the best hotel in Indonesia with proved by MURI .. closed to traditional market in Solo, Pasar Gede, Klewer one of famous traditional BATIK market

Hotels

Customer review rating 4.2/5

H. Families - 19/11/2019 Confirmed reviews ALL

The hotel is awesome.. The service is excellent..

Reccomended

Customer review rating 4.2/5

Nina A. Families - 18/11/2019 Confirmed reviews ALL

The room is clean, the hotel is cheap

Java Culture feels

Customer review rating 4.2/5

Teguh R. Couples - 18/11/2019 Confirmed reviews ALL

Java culture feels inside hotel and inside hotel room...

Customer review rating 4.2/5

Anonymous Couples - 17/11/2019 Confirmed reviews ALL

Air con didn’t work. Light was dim.

Dear Marshella S., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your feedback regarding ac and light. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerelly, Ridho Andani Front Office Manager

Nice hotel with good location

Customer review rating 4.2/5

B. N. Couples - 15/11/2019 Confirmed reviews ALL

This is second time for us staying at this hotel. Room is nice, however i think the towels should be replaced as ours look worn out. During check out also something bothers us since we have been queuing for the receptionist to assist us but suddenly someone just skip the line and yet the receptionist welcomes her instead of denying her and ask her to wait for her turn. So i just put the key and left.

Dear N. B., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback about the room. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Ridho Andani Front Office Manager

Satisfied

Customer review rating 4.2/5

K. Solo - 14/11/2019 Confirmed reviews ALL

The hotel design interior is classic with some ornament at lobby. Food is moderate taste. We suggest that roof across restaurant must be clean frequently because few dirty material deposit in the top.

Customer review rating 4.2/5

Mohamad Y. Z. Business - 13/11/2019 Confirmed reviews ALL

Nice to see the combination of modern hotel with ethnic Javanese stuff

good

Customer review rating 4.2/5

F. Families - 11/11/2019 Confirmed reviews ALL

everything is good except the air conditioner not cold

The ambiance and Java's hospitality

Customer review rating 4.2/5

A. Z. Families - 11/11/2019 Confirmed reviews ALL

The hotel has good ambiance and lovely Java' hospitality. and also, the location so strategic in the heart of Solo, my family satisfied that. However, there are several notes to improve the quality: 1. The toilet has no exhaust, therefore every time its wet, and sometimes smell came up after a couple hours 2. Everyday, no variation from breakfast and actually, 120K rupiah is quite expensive for that kind food, especially in Solo whose famous with cheap cost life

its good

Customer review rating 4.2/5

Y. Business - 04/11/2019 Confirmed reviews ALL

its good to have an experience there..a unique hotel with all things full of culture and heritage of Indonesia

Your hotel makes the most perfect weekend I've ever had

Customer review rating 4.2/5

J. A. Couples - 04/11/2019 Confirmed reviews ALL

I love the way your staff let me did an early check in without any additional charge. The hotel and room's ambiance is so 'njawani', and I like the cookies & the singkong balado in my room because the singkong balado reminds me to my childhood. However, it was quite disappointing to know that your breakfast is not as great as your other services. Sorry to say, I'm a 5 star hotelier too based in Jogja. Don't mean to underestimate your hotel, but your breakfast is quite disappointing :( I know you can do better for it. I think it was just because I stayed with you together with a group booking, so sometimes the F&B team might be overwhelmed when preparing the breakfast.

Okay

Customer review rating 4.2/5

Fina Couples - 02/11/2019 Confirmed reviews ALL

The room is kinda dark for me, and the air con is not cold enough.. but the staff are very good.

Dear Siswanto E., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback about the staff services. Your concern about the room and aircon will be our concern to improves. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Ridho Andani Front Office Manager

Best location , the hotel staff very helpful, nice abd friendly

Customer review rating 4.2/5

D. Couples - 23/10/2019 Confirmed reviews ALL

The location is very strategic , near to Kampung batik, keraton, and the best solo food . Unfortunately we got the room with air con not working well and bed was not comfortable, which made sound everytime we move. So disturbing

Half Hearted Service

Customer review rating 4.2/5

V. T. Families - 21/10/2019 Confirmed reviews ALL

Hi, Thank you for the opportunity given to us to fill up the survey. At first, we did the booking online. We decided to stay at Accor Group Hotel because of its well managed brand and I knew how accor hospitality should be. Used to work in sofitel sydney. So, me and my family decided to stay at M Gallery solo for what the hotel offers. Ambience and design. Very unique javanesse style design and when we booked online, pictures really attracted us. So we finally booked it. When we arrived at the hotel, we were welcomed with friendly staff and really great service. Check in was quick and we went to room directly. We expecting a nice convenient room, but unfortunately room was old, small room, really it seems like the hotel try to maximise the space without thinking the comfort of the guess. Very uncomfortable to move and looks like everything was Left from the old hotel management prior managed by accor. bed was uncomfortable, spring not good, old bed, aircond wasnt cold enough although changed the temp into the lowest setting. Rang the engineering at night, fixed but still not cold enough. Terrible. We finally fell a sleep with just fan blowing from the aircond sistem. Bathroom's shower wasnt replaced with new one. Was old and drainage sistem for the bathup not well. the worst thing was like we thought the hotel wasnt fully booked, but why we got so small room. If u have better option. Correct me if im wrong at this. Sorry. We thought this way because during breakfast around 9/930. Breakfast was so quiet. Not much people around. We want to try the breakkie, however the visual appealing some of the dishes wasnt well appealing. Cant have my appetite. Some were cold and dry and some warm. The only thing i had was the bubur sumsum. Was really good in taste. each floor wasnt cool. Temp was humid and hot. So, overall we think that The hospitality not executed well and half hearted. Unfortunate for this. But we expect next timecould be better. Thanks.

Dear t. V., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We appreciate so much your comments and rating. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. On the other hand, thank you for your positive comments about the friendly staffs when you check in. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerelly, Ridho Andani Front Office Manager

Not as good as I expected

Customer review rating 4.2/5

J. Solo - 19/10/2019 Confirmed reviews ALL

Judging from the room I have got that night, I will not choose this hotel for my next trip to Solo. Staff are good but the condition of the room is way below the value I paid.

Dear Sugiarto J., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We appreciate so much your comments and rating. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. On the other hand, thank you for your positive comments about the staffs. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerelly, Ridho Andani Front Office Manager

Perfect Honeymoon

Customer review rating 4.2/5

R. S. Couples - 14/10/2019 Confirmed reviews ALL

It is perfect stay for me and my wife. we are having a memorable honeymoon on our anniversary. your room is sparkling clean, room spacious, bed are super comfortable, AC is cool. is there a way to give 15 on overall experience and 7 stars for rating? LOL great job! Please send my regards to GM and Chief Accountant as fellow accounting team

Excellent

Customer review rating 4.2/5

B. S. S. Families - 12/10/2019 Confirmed reviews ALL

Kamar luas, bersih, reception ok... Overall very recommended...

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