The Royal Surakarta Heritage - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.2/5 2,966 reviews

ALLSAFE approved hotel

Information message

The Royal Surakarta Heritage - MGallery Collection
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+ 21 Services

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111 solo
indonesia

Fax: (+62)271666530

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI: 

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS:-7.571785, 110.828656

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our accommodation(s)

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 494

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,966 reviews

TripAdvisor Rating 4.0/5

866 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Strategic location, Javanese ambience

Customer review rating 3.5/5

Arvia D. Couples - 28/11/2021 Confirmed reviews ALL

(+) Reasonable price (+) Nice ambience (+) Luxurious lobby & corridor (+) Strategic location (+) Beautiful ornaments & decoration (+) The hot water ran perfectly (+) The bath amenities were complete (-) My room wasn’t ready at 3 pm yet (-) Due to the pillow sheet quite couldn’t fit the pillow itself (maybe too small), i accidentally could see the pillow behind the sheet. The pillow behind the sheet was so dirty & disgusting (-) The bathtub was out of order (-) There was only 1 slipper in the room (-) Towels need to be renewed (-) For 5 stars hotel, they didn’t provide the touchless lift button (especially in this pandemic era)

Dear FAD, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Strategic location, friendly staff, nice hotel

Customer review rating 5.0/5

Kiky Families - 23/11/2021 Confirmed reviews ALL

extremely satisfied

Dear NR, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

well located

Customer review rating 4.0/5

B. L. Families - 21/11/2021 Confirmed reviews ALL

strategic location

Dear LB, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our prime location and services can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager

GOOD stay

Customer review rating 4.5/5

Putu Families - 20/11/2021 Confirmed reviews ALL

enjoy

Dear HO, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 3.5/5

S. K. Couples - 16/11/2021 Confirmed reviews ALL

Though view from Hotel was not good at all, I was satisfied with Services. Name is misleading as I expected it to be kind of Royal Villas.

Dear KS, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience regarding the view of our hotel did not meet your expectations; please allow me to express my sincerest apologies. We are very happy to know that our standard of service meet your expectation. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Great

Customer review rating 4.5/5

R. M. Families - 14/11/2021 Confirmed reviews ALL

Very comfy such as the bed

Dear MR, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I am happy to hear that you have pleasant stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located, nice staff

Customer review rating 4.5/5

S. Friends - 12/11/2021 Confirmed reviews ALL

Nice hotel with traditional music from central java ( gamelan) at the lobby, the staff very helped..

Dear S, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well Located, Good Services, Good Food, Comfortable Rooms

Customer review rating 4.5/5

Mr. R. S. A. Solo - 09/11/2021 Confirmed reviews ALL

My Staycation become perfect because this Hotel

Dear R, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 5.0/5

Y. A. Families - 08/11/2021 Confirmed reviews ALL

Great room, helpfull staff & clean surrounding

Dear AYA, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Amazing stay..

Customer review rating 4.5/5

E. Families - 08/11/2021 Confirmed reviews ALL

Good services, cozy rooms, good ambience. Near from everywhere...

Dear E, Warmest greeting from The Royal Surakarta Heritage... Thank you for taking the valued time to share your feedback during your stay at The Royal Surakarta Heritage Hotel. We are very pleased to read that you had an enjoyable stay with us. It is our pleasure to know that our services, room and location meet your expectation. We will definitely convey your kind comments to all of the team. We look forward to welcoming you back to The Royal Surakarta Heritage Hotel in near future. Sincerely, Toat Edi Wijaya General Manager

A pleasant stay

Customer review rating 4.5/5

Anonymous Solo - 06/11/2021 Confirmed reviews ALL

I have stayed in this hotel for several times. What I like most is its vintage ambiance. However, breakfast arrangement was a little bit messy, especially in the egg station as some guests were really demanding and ignored the queue. I believe that the staff should be firm and assertive in facing that kind of guests.

Dear ASH, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 4.0/5

Ghozy Business - 01/11/2021 Confirmed reviews ALL

great facilities, well located, but i think the parking space was somehow rather small and the breakfast was so-so

Dear NGF, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. Your comment regarding breakfast will be our concern to take appropriate action increasing our breakfast quality. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

Good place

Customer review rating 4.0/5

@thayuanibyyuanita Families - 30/10/2021 Confirmed reviews ALL

Clean room, good service, nice swimming pool

Dear WYK, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Excellent Stay

Customer review rating 4.5/5

T. S. Business - 30/10/2021 Confirmed reviews ALL

Can’t say many things about this hotel, Just ..This is the one of my favourite Hotel.

Dear TS, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Nice

Customer review rating 4.5/5

F. Couples - 30/10/2021 Confirmed reviews ALL

Room is great, but the lobby was so too hot (idk if the aircon was on?)

Dear HF, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. Your comment regarding AC at lobby will be our main concern for taking the appropriate measures to address the problem and prevent future occurrence. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

good stay

Customer review rating 4.5/5

Hadi Couples - 30/10/2021 Confirmed reviews ALL

comfortable place .clean ....the price is quite affordable ....

Dear PH, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

If you love traditional vibe hotel this is your choice

TripAdvisor rating 4.0/5

gladys_putri88 20/10/2021 TripAdvisor review

This is my first time stay at M Gallery and loved it, for the heritage and traditional vibe of the hotel. The room was spacious too with bathub the location is really in the center of Solo so it's very near to most of famous place in Solo

Dear Gladys_putri, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our facilities and our strategic location can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager

Heritage Hotel

TripAdvisor rating 5.0/5

pengelanaj 27/12/2020 TripAdvisor review

Stayed in this hotel gave an unique Solo experiences. The location is walking distance from Solo Keraton. The front office and restaurant staff are very kind and helpful. Breakfast quality is perfect. Some improvement can be made in the cleanliness. This hotel is full with antique which is need more effort to maintain the cleanliness. Room cleanliness also need some improvement, for example: below the bed you can see some dust. The tile in bath room shower also need to be brushed. But I love this hotel and definitely will stay here in my next Solo visit.

Cultural site

TripAdvisor rating 4.0/5

Min202020 04/11/2020 TripAdvisor review

The hotel is filled with cultural tidbits. The staff is knowledgeable when asked by our kids about the characters and items found. They have on site batik making shop, traditional musical instruments as well. Breakfast buffet is on limited time slots and must tsvp beforehand. However the food wasnt reflective of the 5 stars hotel this place is. Check in and out was a breeze. Safety protocol observed.

Felt welcome as accor plus

TripAdvisor rating 4.0/5

b0b8081 03/11/2020 TripAdvisor review

We got our rooms were free upgraded for requesting a connecting rooms. The great hotel location, unique rooms design, and we got the 50% off plus free breakfast room rate for sure we will be back here

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