The Royal Surakarta Heritage - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 824 reviews

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

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Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.4/5  824 reviews

TripAdvisor Rating  4.0/5  983 reviews

Certificate of excellence 2023

Well location

Customer review rating 4.0/5

D. Families - Confirmed reviews ALL

Good hotel, good breakfast, clean hotel

Dear Mr.D., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

very comfortable

Customer review rating 4.0/5

A. Families - Confirmed reviews ALL

First when we stepping in the lobby the ambience of java decoration brings us excitement . The check in process was express which is good. When we found out how spacious the room and bathroom is , we're so glad. The bathroom looks aged but pretty clean and well maintained. Bed is snugly , perfect for relaxed after a long tiring day. the only minor is tv is not smart tv yet. the housekeeping did a great job while we stay.

Dear Mrs. LARASATI A., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good stay but cannot booked with all accor applications fot member

Dear Mrs. NURBAITI D., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

well located, good breakfast, nice and helpful staff.

Customer review rating 4.0/5

I. A. F. Families - Confirmed reviews ALL

This is our 2nd time visit Royal Surakarta Heritage, we are so happy and enjoy the experience in there.

Dear Mrs.RIZKA I., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 3.5/5

M.vermeij Business - Confirmed reviews ALL

As a 5-star hotel, I think the rooms are quite old fashioned, particularly the bathroom. The air ocnditioning in our room was not very good. In its coldest choice, it was not really cold. The humidity was still high in the room. We stayed 6 nights, but I had to request clean sheets after 4 nights because of the humidity. The chairs in the room had very old and bad seating. Although the beds were made up with a straight cover of the duvet, the undersheet was never straightened. It looked like the duvet was just pulled over the bed. Although we had 2 large towels, it took 2 days to also get (just one) small towel. On hte positive side, we liked the Indonesian music that welcomed you when you enter or exit the elevator. And the staff was very friendly and heloful.

Dear Mrs. MARIA VERMEIJ M., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 285 reviews 7.8/10 Location
  • 711 reviews 7.1/10 Room
  • 628 reviews 9.1/10 Service
  • 25 reviews 4.4/10 WiFi
  • 320 reviews 8.3/10 Amenities
  • 278 reviews 7.3/10 Cleanliness
  • 200 reviews 7.7/10 Breakfast
  • 95 reviews 8.8/10 Value

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