The Royal Surakarta Heritage - MGallery Collection 5 stars

TripAdvisor rating 4.0/5 820 reviews
The Royal Surakarta Heritage - MGallery Collection
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Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111
solo
indonesia

Tel: +62271666111

Fax: (+62)271/666530

Contact email

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI :  

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS :-7.571785, 110.828656

Our accommodations

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

SUPERIOR ROOM,1 King Size Bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 41
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

EXECUTIVE ROOM, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 41
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE,1 King Size Bed

  • Max. number of persons: 4
  • Area: From 49
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 72
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

SRIKANDI

Type of cuisine: International

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Lunch

11:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELICATESSEN PASTRY AND LOUNGE

Photo non contractuelle / Strictly non binding

Offers many variants of cakes, pastry, bakery and sweet bread in the midst of intricate Javanese fine arts galore.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIRTO TEDJO POOL BAR

Photo non contractuelle / Strictly non binding

Set next to a chic semi-outdoor pool, Tirto Tedjo Pool Bar is a pure haven for epicureans. Relax and rejuvenate with refreshing cocktails and exquisite light dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 494

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,499 reviews

tripadvisor

TripAdvisor Rating 4.0/5

820 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great Hotel with great decoration

Customer review rating 4.2/5

B. Y. Solo - 13/01/2020 Confirmed reviews ALL

Great location so that you can go around Solo easily. Nice interior and java ethnic decorations. However bed can be improved

A pleasant holiday experience

Customer review rating 4.2/5

Hendramawat A. S. Families - 13/01/2020 Confirmed reviews ALL

Friendly and pleasant service. Stay here as a stop over location for a pleasant family vacation. The breakfast menu choices are varied and tastes good.

Good

Customer review rating 4.2/5

R. W. H. Families - 13/01/2020 Confirmed reviews ALL

The quality food from the breakfast was a bit dissapointmen for me The presentation was quite fine but tje taste not as i expected

Dear Hilal R., Thank you for staying with us. We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Hotel Collection. It is always a pleasure to receive feedback from our valuable guest. We are sorry for the breakfast. We will address your review and concerns with our team and work to improve it. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

Comfortable

Customer review rating 4.2/5

Junaidi Business - 12/01/2020 Confirmed reviews ALL

Spacious room Good location Good various breakfast Friendly staff

A hotel with a typical Javanese atmosphere

Customer review rating 4.2/5

F. A. Couples - 11/01/2020 Confirmed reviews ALL

I chose The Royal Surakarta Heritage Solo hotel because I wanted to choose a location in the middle of the city and a hotel that has characteristics that are not monotonous in the room as well as spacious rooms. A good welcome drink was welcomed and a quick reservation and continued to the room that I had ordered. The rooms are really spacious and comfortable. The breakfast menu is also good. Recommendations for hotels are that the wifi signal can be stronger and the television so that it is bigger to fit the room area

Hygiene and cleanliness below international standard

Customer review rating 4.2/5

Anonymous Couples - 07/01/2020 Confirmed reviews ALL

Cannot enjoy breakfast buffet with many large flies on the food. At no night too many mosquitos. Room cleanliness 3 star level

Dear Kim Pin B., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudin Ruslan General Manager

Overnight in nice hotel

Customer review rating 4.2/5

R. T. Families - 07/01/2020 Confirmed reviews ALL

It was nice to stay for overnight, wish will be back for staying more days.

Could be better Hotel

Customer review rating 4.2/5

Sas Families - 07/01/2020 Confirmed reviews ALL

Staff were exceptionally professional and accommodating. Hotel built quality - not so much, borderline poor. I saw a big crack and a hole on the glass window next to the lobby entrance. The hole which was big enough for a large dog to get through was left open throughout our 2 nights stay. Unsurprisingly i spotted rats running around inside the lobby on my last night, must have gotten in through the hole. Building plumbing is terrible, there is a strong sewage smell in my parents room Food in the restaurant taste wise acceptable. I would expect it to be better for the price Room is spacious but could use some rearrangement - too much empty/wasted space Sound proofing is properly bad, noises from the next room can be clearly heard from ours

Dear Sasmoyo W., Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. On the other hand, thank you for your positive comments about the hotel staffs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rudin Ruslan General Manager

Awesome

Customer review rating 4.2/5

F. W. Families - 06/01/2020 Confirmed reviews ALL

Short distance (only minutes walk) to Pasar Gedhe, the rooms are spacious, clean and i love the lemongrass fragrance, we don't have any issue in check in and check out experience, the staffs are polite and friendly, breakfast is awesome (there is variation of jenang and jamu also).

Sensasi luar biasa

Customer review rating 4.2/5

F. Families - 05/01/2020 Confirmed reviews ALL

Very good and in centre city, near Keraton and market

Satisfied

Customer review rating 4.2/5

Linda Families - 05/01/2020 Confirmed reviews ALL

Comfortable

Unforgettable moment with my family.

Customer review rating 4.2/5

E. F. S. Families - 04/01/2020 Confirmed reviews ALL

Definitely a uniqe experience with 'Javanese' culture in decoration and service.

Thank you for the upgrading

Customer review rating 4.2/5

Nn Families - 04/01/2020 Confirmed reviews ALL

My family and I only stayed for a night in the hotel. We arrived at 7pm. When were doing the check in, the staff informed that the hotel upgrading our room to executive room. The room was big and spacious. Thank you the Royal Surakarta Heritage.

Very nice Hotel

Customer review rating 4.2/5

P. Families - 03/01/2020 Confirmed reviews ALL

Staff very helpuly , room clean and comfortable

It Was Okay

Customer review rating 4.2/5

M. I. Families - 03/01/2020 Confirmed reviews ALL

The staff was very friendly and helpful. But the AC in the room was not working properly (it was warm in the room), it was just blowing hot air. The service at the restaurant while friendly took too long (it tool 45 minutes for our food to arrive at the table). The lobby was also very noisy during check out time. And it was uncomfortable sitting inside the restaurant with so many people going back and forth (apparently the restaurant has several entrances that connect to another side of the building. Then my Dad bought cakes where the cakes were displayed near the cashier and he had to wait forever to pay.

Dear M. Saprita, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. We will address your review and concerns with our team and work to improve for the future and it is our hope that your perception of our service will not become permanently marred by this past visit. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerely, Rudin Ruslan General Manager

I feels previlage.Thx

Customer review rating 4.2/5

Miss G. Families - 30/12/2019 Confirmed reviews ALL

Its the 2nd time i spent night in yr hotel. Now i brings my parents inlaw to spent. I so happy. The room, the food i restaurant also the welcome drink, the environment also nice &Heritages. But the pool is to small. And the lift is soooo long we need almost 3-10minute for going down or up. In every level.

Dear Damayanti G., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We are happy to know that you happy with the room, the food, welcome drink, and the hotel environment. However we will address your review about the pool and the lift to improve for the future. Thank you once again for sharing this with us. We hope to see you again in the near future. Sincerelly, Rudin Ruslan General Manager

Overall good

Customer review rating 4.2/5

Rinrin Couples - 29/12/2019 Confirmed reviews ALL

Nice

Dear P., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Amazing

Customer review rating 4.2/5

Yunita Families - 28/12/2019 Confirmed reviews ALL

Nice,comfort,fast response

Dear Puspita Y., Thank you for sharing your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerelly, Rudin Ruslan General Manager

Pleasant Stay

Customer review rating 4.2/5

Jose Families - 27/12/2019 Confirmed reviews ALL

We had been driving for a day from Jakarta, and their hospitality recharged us for the next trip.

Dear Luvena J., Thank you for taking your time to take the survey of your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We truly appreciate your splendid remarks following your stay at our hotel. See you again on many more occasions at The Royal Surakarta Heritage Solo - MGallery Hotel Collection. Sincerely, Rudin Ruslan General Manager
Customer review rating 4.2/5

A. Families - 26/12/2019 Confirmed reviews ALL

The room is not well maintenance

Dear A. Hartanto, Thank you for taking the time to tell us about your stay experience at The Royal Surakarta Heritage Solo - MGallery Hotel Collection, and thank you for stay with us. We appreciate so much your feedback. I am sorry that your experience did not meet your expectations, allow me to express a sincere apology. Please be assured that we are taking the right steps to resolve the problem you mentioned and prevent the problem in the future. We appreciate your attention, and our hope that you will give us the opportunity to serve you better in the near future. Sincerelly, Rudin Ruslan General Manager
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