The Royal Surakarta Heritage - MGallery Collection

The Royal Surakarta Heritage - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 859 reviews

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Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our accommodation(s)

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  859 reviews

TripAdvisor Rating  4.0/5  897 reviews

Good stay, well located hotel and friendly staffs

Customer review rating 4.5/5

Heru H. O. Solo - Confirmed reviews ALL

Good stay, well located hotel and friendly staffs Unique hotel and very Javanese Classic interior. Located on the heart of Surakarta near Pasar Gede "the Grand Bazaar of Solo". The staffs are very friendly and helpfull

Dear O. H., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Startegic location

Customer review rating 4.0/5

A. A. Friends - Confirmed reviews ALL

I can go anywhere easyly and all staff friendly.

Dear A. A., We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room smell bad, it’s quite old hotel

Dear R., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.0/5

Duto Families - Confirmed reviews ALL

My room was 707, the bathtub drain was slow, so while you are taking shower, the tub was easily filled with much water. I thought drsin flow can be improved

Dear EKO DUTO B., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Well Located & Good Stay

Customer review rating 4.0/5

Rehulina T. Business - Confirmed reviews ALL

Bathroom facilities, especially the shower, should be separated from the bathtub. Other facilities are good

Dear REHULINA B., Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 236 reviews 7.9/10 Location
  • 593 reviews 7/10 Room
  • 543 reviews 9.1/10 Service
  • 18 reviews 4.9/10 WiFi
  • 244 reviews 7.1/10 Cleanliness
  • 144 reviews 7.3/10 Breakfast
  • 91 reviews 8.9/10 Value
  • 27 reviews 3.8/10 Pool

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