The Royal Surakarta Heritage - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.2/5 3,062 reviews

ALLSAFE approved hotel

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The Royal Surakarta Heritage - MGallery Collection
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+ 21 Services

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Royal Surakarta Heritage - MGallery Collection

Jl Slamet Riyadi No 6
57111 solo
indonesia

Fax: (+62)271666530

Check-in from 14h00

Check out up to 12h00

  • TIRTONADI: 

  • By plane

    ADI SUMARMO At 10km / 6.21 miles - Shuttle paying

  • By plane

    ADISUMARMO AIRPORT At 10km / 6.21 miles

  • By train

    BALAPAN STATION At 1.2km / 0.75 miles

  • By train

    SOLO BALAPAN At 2km / 1.24 miles

GPS:-7.571785, 110.828656

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our accommodation(s)

The Royal Surakarta Heritage is completed with 150 beautifully appointed rooms and are reflecting Javanese ambiance wrapped in modern facilities, enabling its occupant to enjoy of the local culture without losing the beauty of contemporary living. Designed to cater the needs of business and leisure travellers, all rooms are featured with a dedicated work area, in-room bars, satellite TV channel, free high speed Internet access, and premium coffee and tea-making facilities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 494

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
The Royal Surakarta Heritage - MGallery Collection

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,062 reviews

TripAdvisor Rating 4.0/5

869 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Location and comfy bed

Customer review rating 4.5/5

Windu Business - 17/01/2022 Confirmed reviews ALL

The hotel location in the centre, the bed very comfy the hotel is very Java,....like it much

Dear AW, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - MGallery Collection. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good hotel

Customer review rating 4.0/5

K. S. A. Y. Families - 15/01/2022 Confirmed reviews ALL

Starting from the entrance, lobby was super clean and beautifully designed, all staff were friendly and nice, check-in process was also a breeze. The room was spacious and nicely decorated, however a few things definitely need to be improves. E.g. the paint on the walls are starting to look dull, and some of the furniture should be repolished. Overall, this hotel still offers great value for money due to its location, service, and other facilities.

Dear SA, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. Your feedback regarding our furniture will be our concern. I will share this comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

This is trully Solo heritage hotel

Customer review rating 4.5/5

H. Families - 14/01/2022 Confirmed reviews ALL

Experience start from the entrance lobby, the ambiance and decoration brings back memory from old Surakarta/Solo town. The room is spacious, service is good, room was clean. The location is really great, near all the authentic Solo cullinary resto, like Ayam Widuri, Pasar Gede, Soto Triwindu, Bestik Pak Darmo, and else. I certainly back to this hotel.

Dear AH, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Nice Stay

Customer review rating 4.5/5

F. S. Couples - 11/01/2022 Confirmed reviews ALL

We have a nice stay at the Royal Surakarta Heritage Hotel, from 8-11 January 2022. A boutique hotel enriched with cultural arts of Java. Its located in the center of town, next to the main object and attractions in Solo. Hotel facilities and amenities are very good! The room is clean and tidy. We can’t spotted any dirt in our room. Hotel provides good breakfast with wide variety of food and all are very good food. We thank to the hotel management, wishing all the best in the future.

Dear SF, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive great feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good Stay

Customer review rating 4.0/5

M. Families - 11/01/2022 Confirmed reviews ALL

I was quite happy with the lobby atmosphere and restaurant, but when there was a difference in room size i was quite disappointed, becau the room was used by my parents. I hope communication is better so i can know the overall condition of the rooms.

Dear M. MOESTAKIM, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. I will share your comments regarding the room explanation with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

beautiful room

Customer review rating 4.0/5

Dp Solo - 11/01/2022 Confirmed reviews ALL

beautiful room with java accessories,

Dear PD, Warm Greetings from The Royal Surakarta Heritage... We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this positive feedback We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.0/5

Pratomo A. Families - 08/01/2022 Confirmed reviews ALL

Great place to stay in Solo, easy to access, nice services, I do one or two suggestions. First the AC in the junior suites room should be replace with the higher power. I booked 2 junior suites room and 1 deluxe room, the AC in the deluxe room more cold and comfy compared to the junior suites room. I do told the housekeeping staff and then the mechanic said it’s because the bigger room. The logic is if u have bigger room u should have bigger AC power don't be the same as the deluxe/smaller room! And second one are the gym toilet and swimming pool shower area need more attention and care. They need to be checked and clean regularly, the gym toilets out of lighting, and the pool shower needs to be cleaned.

Dear NPA, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comment regarding the AC and swimming and gym facilities will our concern. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Nice experience

Customer review rating 4.5/5

Anonymous Families - 07/01/2022 Confirmed reviews ALL

Very nice hospitality

Dear DR, Warmest greeting from The Royal Surakarta Heritage Hotel Solo, Thank you for taking the valued time to share your feedback during your stay at The Royal Surakarta Heritage Hotel. We are very pleased to read that you had an enjoyable stay with us. It is our pleasure to know that our hospitality meet your expectation. We will definitely convey your kind comments to all of the team. We look forward to welcoming you back to The Royal Surakarta Heritage Hotel in near future. Sincerely, Toat Edi Wijaya General Manager

Well located & good stay

Customer review rating 4.0/5

R. S. Families - 05/01/2022 Confirmed reviews ALL

Overall good, only lay out in the room little bit awkward where one of chair seems not suitable or maybe the table desk is not suitable.

Dear SR, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

prime location

Customer review rating 3.5/5

Anonymous Couples - 04/01/2022 Confirmed reviews ALL

satisfied with the service, but my room was dirty with dust and spider web, the bathroom door also had a crack sounds that was hard to close, the shower stand also loosen and can’t hold the shower head well.

Dear YS, Thank you for taking the time to share your recent feedback with us. It is regretful to hear that you had an unpleasant experiences during your stay. Allow me to express my apologies. We have shared your feedback and delivered a strong message to department head concerned to take an appropriate action to ensure this type of unpleasant experiences never happen in the future. Our commitment is guest satisfaction and we do hope that we will have another chance to please your needs and create better memories at The Royal Surakarta Heritage Solo. Sincerely, Toat Edi Wijaya General Manager

well located

Customer review rating 5.0/5

Stephanus H. P. Families - 03/01/2022 Confirmed reviews ALL

place in downtown, near to every where just by walk

Dear H, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. I will share your comments regarding breakfast and pool with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.0/5

L. Families - 03/01/2022 Confirmed reviews ALL

Stayed for 9 nights (deluxe room) in this hotel is satisfied, spacious room and clean. Just lacking a thin towel and old.

Dear L., We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding the towel and WIFI connection will be our priority to be review. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Toat Edi Wijaya General Manager

Not properly cleaned up

Customer review rating 2.5/5

Anonymous Families - 03/01/2022 Confirmed reviews ALL

Breakfast is good. However the room conditions were not properly cleaned up and the extra blanket in the closet was not properly covered and still looked dirty. The bed was not properly cleaned, 'hard' as at some part the springs were hit us. Need to be improved.

Dear HRP D, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Well located, great breakfast and staffs

Customer review rating 5.0/5

A. N. Families - 03/01/2022 Confirmed reviews ALL

We have a great experience during our stay in the Royal Surakarta Heritage. Location were great. Close to everything we would like to explore.

Dear AN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Toat Edi Wijaya General Manager

Good stay and well located

Customer review rating 5.0/5

D. Families - 31/12/2021 Confirmed reviews ALL

Well mannered staff, good vibes. Clean and big hotel. Will be coming back soon. Thank you.

Dear DS, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

very good.

Customer review rating 4.5/5

Jefta R. Families - 30/12/2021 Confirmed reviews ALL

nice stay...

Dear R, We very much appreciate your comments regarding your stay at The Royal Surakarta Heritage - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

If you love traditional vibe hotel this is your choice

TripAdvisor rating 4.0/5

gladys_putri88 20/10/2021 TripAdvisor review

This is my first time stay at M Gallery and loved it, for the heritage and traditional vibe of the hotel. The room was spacious too with bathub the location is really in the center of Solo so it's very near to most of famous place in Solo

Dear Gladys_putri, Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel. It is very encouraging to hear that our facilities and our strategic location can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Warm regard, Toat Edi Wijaya General Manager

Heritage Hotel

TripAdvisor rating 5.0/5

pengelanaj 27/12/2020 TripAdvisor review

Stayed in this hotel gave an unique Solo experiences. The location is walking distance from Solo Keraton. The front office and restaurant staff are very kind and helpful. Breakfast quality is perfect. Some improvement can be made in the cleanliness. This hotel is full with antique which is need more effort to maintain the cleanliness. Room cleanliness also need some improvement, for example: below the bed you can see some dust. The tile in bath room shower also need to be brushed. But I love this hotel and definitely will stay here in my next Solo visit.

Cultural site

TripAdvisor rating 4.0/5

Min202020 04/11/2020 TripAdvisor review

The hotel is filled with cultural tidbits. The staff is knowledgeable when asked by our kids about the characters and items found. They have on site batik making shop, traditional musical instruments as well. Breakfast buffet is on limited time slots and must tsvp beforehand. However the food wasnt reflective of the 5 stars hotel this place is. Check in and out was a breeze. Safety protocol observed.

Felt welcome as accor plus

TripAdvisor rating 4.0/5

b0b8081 03/11/2020 TripAdvisor review

We got our rooms were free upgraded for requesting a connecting rooms. The great hotel location, unique rooms design, and we got the 50% off plus free breakfast room rate for sure we will be back here

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