The Royal Surakarta Heritage - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 668 reviews

The Royal Surakarta Heritage - Handwritten Collection - Image 1
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Description

Hotel extras

  • Luxurious Javanese heritage decor

  • Fitness Centre, Semi-Indoor Pool, and Sauna

  • Strategically located among shopping places and city's attractions, such as Klewer Market

  • Easy access to Solonese famous street food places, Galabo and Keprabon

  • Free WIFI

Our accommodation(s)

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Room 1

Hotel location

The Royal Surakarta Heritage - Handwritten Collection

Jl Slamet Riyadi No 6
57111 SOLO
Indonesia

GPS:-7.571785, 110.828656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SRIKANDI

Open round the clock for breakfast, lunch, dinner and late supper, this fine dining restaurant is elegantly designed in a strong Javanese ambiance with a touch of Chinese influence. Admire the rich varieties of local heritage and Western culinary delight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  668 reviews

Customer review rating 4.5/5

Chairul I. Business - Confirmed reviews ALL

Dear CI, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti Front Office Manager

Customer review rating 4.0/5

Andreas T. Families - Confirmed reviews ALL

Dear AT, Thank you for taking the time to share your positive experience at The Royal Surakarta Heritage - Handwritten Collection. We are delighted to hear that you enjoyed our prime location, cleanliness, and service quality. It is gratifying to know that our seamless check-in and check-out processes contributed to your overall satisfaction. We appreciate your feedback regarding the handshower and the need for more detailed explanations during check-in. Your insights are valuable, and they will be taken into consideration as we strive to enhance our guest experience. We look forward to welcoming you back on your next visit. Sincerely, Dini Fitri Hastuti Front Office Manager

Customer review rating 4.0/5

Steinly A. Families - Confirmed reviews ALL

Dear Steinly A., Thank you for sharing your feedback regarding your recent visit to The Royal Surakarta Heritage. We appreciate your kind words about our bed, location, and lobby design that reflects Javanese tradition. We understand that the internet connectivity, including issues with the smart TV, was not up to your expectations. Additionally, we acknowledge your concerns about the limited parking spaces and the ongoing renovations. Your insights are valuable as we continuously strive to enhance our guests' experience. We hope to welcome you back in the future for an improved stay. Best Regard, Dini Fitri Hastuti Front Office Manager

Customer review rating 3.5/5

Hani K. Families - Confirmed reviews ALL

Dear HK, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We regret to hear that your experience was affected by the behavior of other guests and the cleanliness of shared areas. Maintaining a pleasant environment is important to us, and we will review our policies to ensure a more enjoyable experience for all our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri Hastuti Front Office Manager

Customer review rating 1.0/5

Dr. N. S. Business - Confirmed reviews ALL

Dear DR. NS, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri Hastuti Front Office Manager

Other web-users rate our hotel

  • 364 reviews 8.3/10 Location
  • 921 reviews 7.5/10 Room
  • 982 reviews 9.2/10 Service
  • 27 reviews 3.6/10 WiFi
  • 441 reviews 8.2/10 Vibe
  • 429 reviews 7.9/10 Cleanliness
  • 389 reviews 8.4/10 Breakfast
  • 119 reviews 9.3/10 Value

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