Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.5/5 827 reviews

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JL. SLAMET RIYADI 272, Central Java, 57141 SOLO, Indonesia

Description

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

Our accommodation(s)

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Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Telephone
Fax +62 271 724666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ANDRAWINA RESTAURANT

Cozy indoor and outdor dining space near the pool. Daily buffet breakfast of continental and Indonesian selection. Wide array of a la carte menu to please your taste buds. Both restaurant and room service open 24 hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  827 reviews

Customer review rating 5.0/5

Gopokson T. S. Couples - Confirmed reviews ALL

Good service

Dear GTS, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and appreciated our service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Dini Fitri H Front Office Manager

Customer review rating 4.0/5

Wahyu I. P. Families - Confirmed reviews ALL

Overall experience good. Only feel a bit disappointed on breakfast selections, I feel that on 4 star hotel the breakfast selections are so limited if I can compare with other 4 star hotel.

Dear WIP, Thank you for your feedback regarding our breakfast selection. We appreciate your positive comments about your overall experience and take your suggestions seriously. We strive to provide a variety of options and will consider your input for future improvements. Best regards, Dini Fitri H Front Office Manager

Customer review rating 4.0/5

Aristo H. Families - Confirmed reviews ALL

I thought this hotel needs little renewal

Dear AH, Thank you for your feedback regarding your recent stay at Novotel Solo. We appreciate your kind words and acknowledge your suggestion for renewal. Guest insights are invaluable as we continuously strive to enhance our facilities and services. Sincerely, Dini Fitri H Front Office Manager

Customer review rating 4.0/5

Jevi P. Business - Confirmed reviews ALL

If only the hotel has system to note down the guest request. I always choose Novotel for stayinf during my trip in Solo. But every single time I have to keep requesting : non smoking room, etc. On my last visit I was being put to 3rd floor that is a “flexible floor” so you can smoke or not smoke there. But let me tell you, this floor smells cigarettes! I had to return downstairs, request to change the room, wait for the room to be ready and waste my time for unnecessary incident. If the management can create a system to keep each and every customer profile inside, it would save time and energy for both parties.

Dear JP, Thank you for your continued loyalty to Novotel Solo. We appreciate your feedback regarding the guest request system. We understand the importance of ensuring that your preferences, such as a non-smoking room, are consistently met to enhance your stay experience. I sincerely apologize for the inconvenience you encountered with the room allocation on your recent visit. It is our priority to provide a comfortable environment for all our guests, and I regret that this was not achieved during your stay. Your suggestion for a system that retains guest preferences is valuable and will be shared with our management team for consideration. Thank you once again for your insights. We look forward to welcoming you back and aim to provide you with an even better experience on your next visit. Best regards, Dini Fitri H Front Office Manager

Customer review rating 4.0/5

Wijanarko Families - Confirmed reviews ALL

It's quite easy to find this hotel, with a location that is easy to reach if you want to go to the city center.

Dear W, Thank you for your positive feedback regarding our strategic location in the city center. We are pleased to hear that you found it easy to access local attractions. Your satisfaction is important to us, and we hope to welcome you back soon. Dini Fitri H Front Office Manager

Other web-users rate our hotel

  • 219 reviews 9.2/10 Location
  • 636 reviews 8.5/10 Room
  • 919 reviews 9.1/10 Service
  • 23 reviews 6.8/10 WiFi
  • 574 reviews 8.6/10 Food
  • 381 reviews 8.7/10 Cleanliness
  • 313 reviews 8.3/10 Breakfast

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