Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.3/5 1,097 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

Our accommodation(s)

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Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,097 reviews

TripAdvisor Rating  4.5/5  1,239 reviews

Average, not a 4 star hotel

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel elevator, room, looks worn out, needs to be renovated. The employee uniform is a white shirt which is often used by interns, if I'm not mistaken the Accor uniform is blue. The breakfast taste and freshness is average

Dear NATALIA KRISNA M., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Well maintaned old hotel at Solo city center

Customer review rating 4.5/5

Jh Business - Confirmed reviews ALL

very good location, very good service, facilities relatively complete even though some still on maintenance, e.g jacuzzi Overall satisfied to stay here with the price value money offered.

Dear JOE H., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 5.0/5

Resti Families - Confirmed reviews ALL

The family room was spacious for all of us, good food, complete amenities, clean swimming pool.

Dear RESTIANA WISNU A., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 5.0/5

Muhammad A. Families - Confirmed reviews ALL

All was just really perfect

Dear MUHAMMAD A., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

A Satisfying Stay at Novotel Solo

Customer review rating 4.5/5

Ardella D. Families - Confirmed reviews ALL

I recently stayed at Novotel Solo, and my experience there was extremely satisfying. Despite being an older hotel, their rooms seem to have undergone renovation, creating a charming blend of modern and traditional ambiance. The location is incredibly strategic, being close to various destinations in Solo. This makes it the perfect hub for exploring the city without the hassle of long travels. The service provided by the hotel staff deserves commendation. They were friendly and always ready to assist with any guest needs. I had the opportunity to celebrate my child's birthday there, and we were pleasantly surprised to receive a complimentary birthday cake even though we only stayed for one night in a standard room. It truly made the occasion more special. Throughout my stay at Novotel Solo, I felt content and comfortable. Everything went smoothly without any complaints. I highly recommend this hotel to anyone looking for comfortable and satisfying accommodation in Solo.

Dear ARDELLA TRASTIANA D., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 271 reviews 9.3/10 Location
  • 783 reviews 7.7/10 Room
  • 1,023 reviews 9/10 Service
  • 28 reviews 6.4/10 WiFi
  • 523 reviews 8.8/10 Food
  • 412 reviews 8/10 Cleanliness
  • 297 reviews 8.8/10 Breakfast
  • 63 reviews 8.9/10 Value

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