Novotel Solo Hotel 4 stars

Nice place.. good services..

Room’s floor is dirty, bunch of hair and dust. Not represent of a Novotel’s international standard.

Nice place to stay and the staff is also nice

All good! Keep up the good work!

Clean room, nice staff, good location

Actually imma give it a go with 100% satisfied, but when I got the room 614 the ceiling is greeny from the water I guess? And then the next morning, it was a non smoking floor but indeed smelled like somebody was blowing its cigs thru the ventilator, so I smelled cigs thru it while I was in the bathroom. Third, there was a stain on the bed cover that was there before I even touched the bed, like the hotel doesnt even change it but I dont know, customer wouldnt know, would I? And last, the swimming pool was under renovation but the gate was opened, NO employee at the moment at all, and NO writing that it is under renovation cus I had to asked one of the employee in Ibis’s swimming pool area (and we had to swim here which is totally NOT A PROBLEM). But most of all I love the ambience and all the friendly staffs. Please keep it up! Thank you tho for the pleasent stay.

assisting us to get accommodation booking and transferring our luggage to neighboring ibis as the Novotel as fully booked that day

Nice place

It was good stay for short biz trip in solo

I'm a regular guest. I hope to know somebody that understand what I expect. The GM had changed few times since I stayed in this hotel for the 1st time. I hope also to have a short chat with him. Overall, the personal touch for the guest should be higher.

I styed twice in this hotel on February 2021 due to transit and need to take a rest during my long trip. It was very pleasant stay, as platinum member the hotel offered me with welcome drink and cake, afternoon tea and snack and also late check out. the breakfast arrangement was good, they give option to be delivered to your room or in the restaurant with prebooking schedule to avoid crowd.

Stayed here for 3 nights with my family and was not a memorable one. Building is very old, with outdated design and interior in need of urgent major renovation. There is smell of humid / moldy in elevator, alley, and inside the room. Service was good and food was acceptable. But it needs a full blown renovation to keep up with its 4* brand. Wouldn't stay here again on my next visit to Solo.

Good hotel + good location + good service, very convenience, located in the center of the city, you can find foods + touristy places around the city easily. Transportation is also easy to get to and from the hotel.

We found the hotel has a good location. Very close to Batik museum and since we came to Solo for batik shopping we think the location is definitely a plus point. We tried to get upgraded using Accor member but the room was not available so we settled with our room. We got late check out until 2pm, which was perfect for our flight schedule at 4pm. The room and bed are comfortable. We also got welcome drink, which we had together with lunch at the restaurant. The service at the restaurant was sooo good. The staffs were very friendly and polite. Their specialty, i.e. ayam andrawina, tasted good as well. The only input I have is the room is a bit old. I think it needs refurbishment. Will definitely come back to try their spa service!

i stayed for 1 night, me and my family late check in on 9th November 2019 at approx 06:30 PM. feeling tired, we go directly to room on 6th floor , after we entered the room, having a loud noise came from ceiling and was really bother us and the hot water was not working properly, so we call Maintenance. maintenance guys said that the noise came from the AC system for the entire building and located on the top of my room, and i asked to him "is there any solution? or you can lower sound level" he said cannot because will effect on entire building. so it was "gifted" situation for me, feels uncomfortable i asked to move to others room and novotel provide new room for us on lvl 2.. but i really questioning regarding the standard of the hotel?? why you placed guest on that kind of room in the first place??