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Novotel Solo Hotel 4 stars

Customer review rating 4.2/5 3,048 reviews

ALLSAFE approved hotel

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Room 1

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Children's age

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Novotel Solo
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+ 23 Services

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

  • Executive lounge overlooking the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Solo

JL. SLAMET RIYADI 272
Central Java
57141 solo
indonesia

Tel: +62271724555

Fax: (+62)271/724666

Check-in from 14h00

Check out up to 12h00

  • INTERCITY BUS :  INTERCITY TIRTONADI

  • By plane

    ADI SUMARMO At 12km / 8 miles - Shuttle paying

  • By plane

    ADI SUCIPTO YOGYAKARTA At 60km / 37.5 miles

  • By plane

    AHMAD YANI SEMARANG At 90km / 56.25 miles

  • By train

    SOLO BALAPAN At 1.5km / 0.94 miles

  • By train

    SOLO BALAPAN RAILWAY STATION At 1km / 0 miles

GPS :-7.567917, 110.817139

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room - 1 double bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room, Family - 1 double bed and 1 single bed

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room - 1 double bed and a sofa bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

ANDRAWINA RESTAURANT

Type of cuisine: International

Cozy indoor and outdor dining space near the pool. Daily buffet breakfast of continental and Indonesian selection. Wide array of a la carte menu to please your taste buds. Both restaurant and room service open 24 hours.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SARASWATI

Non contractual photo

Relax with your colleague in Saraswati Bar. Classically design with the simple architecture, Saraswati Bar will refresh you after your full day activities. Be entertained with live performances, as you enjoy the festivies late into the night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 600

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Solo

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,048 reviews

tripadvisor

TripAdvisor Rating 4.0/5

792 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

well located, good stay

Customer review rating 4.0/5

Jacinta S. Business - 07/05/2021 Confirmed reviews ALL

already CHSE certified, breakfast can be delivered to room

Dear JACINTA R., We very much appreciate your comments regarding your good stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments about breakfast cant be deliver to room with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good place for resting my head after a long road trip from Jakarta

Customer review rating 5.0/5

Anonymous Families - 06/05/2021 Confirmed reviews ALL

I booked 2 rooms from traveloka amd then i ask for rooms with connecting door, and they gave me one. So thats it, i'm satisfied.

Dear FILIA RUTH K., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Improvement required

Customer review rating 3.5/5

Sofia Couples - 30/04/2021 Confirmed reviews ALL

Happy that hotel just recently change the bed as this is one of the most important aspect of comfort. There are some areas need to be improved though, such as staff friendliness especially front desk, the bedsheet was dusty, floor and furniture too. Understand that hotel is old but doesn’t mean it cannot be cleaner for the comfort of the guests.

well located

Customer review rating 4.0/5

F.x. S. M. M. Business - 28/04/2021 Confirmed reviews ALL

In the vicinity to good restaurants in Solo

Dear SRI M., We very much appreciate your comments regarding our strategic location during your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 3.5/5

Eva N. Families - 22/04/2021 Confirmed reviews ALL

Pretty fair

Dear EVA N., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience regarding our cleanliness did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 5.0/5

And7171 Couples - 20/04/2021 Confirmed reviews ALL

Nice place.. good services..

Dear ANDREA F I., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Dirty room, bunch of hair and dust

Customer review rating 3.0/5

Lenny Couples - 14/04/2021 Confirmed reviews ALL

Room’s floor is dirty, bunch of hair and dust. Not represent of a Novotel’s international standard.

Dear Mrs.LENNY Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 4.0/5

Vero Families - 12/04/2021 Confirmed reviews ALL

Nice place to stay and the staff is also nice

Dear CHRISTINE Y., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Brilliant!

Customer review rating 5.0/5

Satyadhi H. Couples - 12/04/2021 Confirmed reviews ALL

All good! Keep up the good work!

Dear SATYADHI H., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good place to rest

Customer review rating 4.0/5

Anton S. Business - 11/04/2021 Confirmed reviews ALL

Clean room, nice staff, good location

Dear ANTON S., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Amazing short trip but not 100%

Customer review rating 3.5/5

Dhiajeng C. Couples - 11/04/2021 Confirmed reviews ALL

Actually imma give it a go with 100% satisfied, but when I got the room 614 the ceiling is greeny from the water I guess? And then the next morning, it was a non smoking floor but indeed smelled like somebody was blowing its cigs thru the ventilator, so I smelled cigs thru it while I was in the bathroom. Third, there was a stain on the bed cover that was there before I even touched the bed, like the hotel doesnt even change it but I dont know, customer wouldnt know, would I? And last, the swimming pool was under renovation but the gate was opened, NO employee at the moment at all, and NO writing that it is under renovation cus I had to asked one of the employee in Ibis’s swimming pool area (and we had to swim here which is totally NOT A PROBLEM). But most of all I love the ambience and all the friendly staffs. Please keep it up! Thank you tho for the pleasent stay.

Dear DHIAJENG C. P., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

the staffs are helpull

Customer review rating 3.5/5

I.a. R. Families - 09/04/2021 Confirmed reviews ALL

assisting us to get accommodation booking and transferring our luggage to neighboring ibis as the Novotel as fully booked that day

Dear IBNU AMIN r., We very much appreciate your comments regarding our helpful staff to assist you during your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 3.5/5

Arina B. D. Couples - 09/04/2021 Confirmed reviews ALL

Nice place

Dear ARINA BUDI D., We very much appreciate your comments regarding our strategic location upon your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 5.0/5

Randy T. Business - 08/04/2021 Confirmed reviews ALL

It was good stay for short biz trip in solo

Dear RANDY t., We very much appreciate your comments regarding your good stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Personal Touch

TripAdvisor rating 4.0/5

Honggo D Business - 23/03/2021 TripAdvisor review

I'm a regular guest. I hope to know somebody that understand what I expect. The GM had changed few times since I stayed in this hotel for the 1st time. I hope also to have a short chat with him. Overall, the personal touch for the guest should be higher.

Dear Mr.Honggo, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Solo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

relaxing transit

TripAdvisor rating 5.0/5

Freedom91300 01/03/2021 TripAdvisor review

I styed twice in this hotel on February 2021 due to transit and need to take a rest during my long trip. It was very pleasant stay, as platinum member the hotel offered me with welcome drink and cake, afternoon tea and snack and also late check out. the breakfast arrangement was good, they give option to be delivered to your room or in the restaurant with prebooking schedule to avoid crowd.

Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Toat Edi Wijaya General Manager

Very old hotel

TripAdvisor rating 2.0/5

YapDenny 28/12/2020 TripAdvisor review

Stayed here for 3 nights with my family and was not a memorable one. Building is very old, with outdated design and interior in need of urgent major renovation. There is smell of humid / moldy in elevator, alley, and inside the room. Service was good and food was acceptable. But it needs a full blown renovation to keep up with its 4* brand. Wouldn't stay here again on my next visit to Solo.

Good hotel + good location + good service

TripAdvisor rating 5.0/5

david5757 Business - 16/11/2019 TripAdvisor review

Good hotel + good location + good service, very convenience, located in the center of the city, you can find foods + touristy places around the city easily. Transportation is also easy to get to and from the hotel.

Dear david5757, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo. We are indeed fortunate to have such a great location in the heart of the Solo City. Our priority is your satisfaction and we do really hope you will give us another opportunity to prove this to you. To make your stay not just only excellent, but memorable and special. Once again, thank you for taking the time to share your feedback with us. Best wishes, Budi Wahjono General Manager

Good location, friendly service

TripAdvisor rating 4.0/5

guninta16 Couples - 26/06/2019 TripAdvisor review

We found the hotel has a good location. Very close to Batik museum and since we came to Solo for batik shopping we think the location is definitely a plus point. We tried to get upgraded using Accor member but the room was not available so we settled with our room. We got late check out until 2pm, which was perfect for our flight schedule at 4pm. The room and bed are comfortable. We also got welcome drink, which we had together with lunch at the restaurant. The service at the restaurant was sooo good. The staffs were very friendly and polite. Their specialty, i.e. ayam andrawina, tasted good as well. The only input I have is the room is a bit old. I think it needs refurbishment. Will definitely come back to try their spa service!

Dear guninta16, Your review really brings a smile to the teams eyes here at Novotel Solo! I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo such as Batik and the local culinary. I will also pass your kind words onto my entire team, especially the F&B team, I am so pleased you enjoyed our specialty ayam andrawina. In other hand, we're sorry that we couldn't upgrade the room at this visit, I'm afraid it was our hotel is fully booked. But our team wold be more than happy to arrange better room allocation on your next visit. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Kind regards, Budi Wahjono General Manager

Standard??

TripAdvisor rating 3.0/5

Global46106948814 Family - 13/03/2019 TripAdvisor review

i stayed for 1 night, me and my family late check in on 9th November 2019 at approx 06:30 PM. feeling tired, we go directly to room on 6th floor , after we entered the room, having a loud noise came from ceiling and was really bother us and the hot water was not working properly, so we call Maintenance. maintenance guys said that the noise came from the AC system for the entire building and located on the top of my room, and i asked to him "is there any solution? or you can lower sound level" he said cannot because will effect on entire building. so it was "gifted" situation for me, feels uncomfortable i asked to move to others room and novotel provide new room for us on lvl 2.. but i really questioning regarding the standard of the hotel?? why you placed guest on that kind of room in the first place??

Dear Global46106948814, Thank you for sharing your concerns in reference to your recent experience at our hotel. It is regretful to learn that you had an unpleasant experience. We understand this type of unpleasant experience should not had happened during your stay. Allow me to express my sincerest regret and apologies as I am distressed that we fell short of your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards, Budi Wahjono General Manager

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