Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.3/5 1,173 reviews

JL. SLAMET RIYADI 272, Central Java, 57141 SOLO, Indonesia

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Telephone +62 271 724555

Fax +62 271 724666

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,173 reviews

TripAdvisor Rating  4.0/5  903 reviews

The room very convenient

Customer review rating 3.5/5

Galuh Friends - Confirmed reviews ALL

...PLEASE CHECK the plumbing system, because whenever the hot water shower in use there is a sound very loud.

Dear GALUH ARIANA K., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Good stay

Customer review rating 5.0/5

Budi D. Business - Confirmed reviews ALL

This is not the first time we stay at Novotel Solo. It is a good stay every time.

Dear BUDI D. S., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Poor management

Customer review rating 1.5/5

Billy S. Families - Confirmed reviews ALL

I booked through the app and paid in full using my CC. I also received email confirmation that the bills already paid and no balance to pay to the hotel. But when I came to the hotel to check in. The reception claimed they hadnt received the payment. So we had a brief conversation about it

Dear Mr.BILLY S., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Good location but desperate for upgrade

Customer review rating 3.0/5

Fezal Friends - Confirmed reviews ALL

Hotel is relatively nice with acceptable facilities. However room I’ve stayed is in desperate needs for upgrade especially bathroom. The conditions as if I am staying in 2 star or worst hotel.

Dear Mr.ASFEZAL A., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Excellent Bed n Breakfast

Customer review rating 5.0/5

Ronni Business - Confirmed reviews ALL

I stayed one night at Novotel. I really like the room was so clean. And the breakfast was really tasty

Dear Mr.RONNI R., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

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Other web-users rate our hotel

  • 223 reviews 8.9/10 Location
  • 611 reviews 7.5/10 Room
  • 743 reviews 9/10 Service
  • 35 reviews 6.2/10 WiFi
  • 337 reviews 8.1/10 Cleanliness
  • 221 reviews 8/10 Breakfast

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