Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.4/5 924 reviews

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JL. SLAMET RIYADI 272, Central Java, 57141 SOLO, Indonesia

Description

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

Our accommodation(s)

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Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Telephone
Fax +62 271 724666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ANDRAWINA RESTAURANT

Cozy indoor and outdor dining space near the pool. Daily buffet breakfast of continental and Indonesian selection. Wide array of a la carte menu to please your taste buds. Both restaurant and room service open 24 hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  924 reviews

TripAdvisor Rating  4.4/5  1,587 reviews

Customer review rating 5.0/5

Herlina L. Families - Confirmed reviews ALL

Hanya 1 malam jd akan kembali lagi karena kurang puas

Ibu HERLINA L. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Solo. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa perihal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, I Gede Pratama Suarmandika General Manager

Customer review rating 4.5/5

Guntur H. A. Families - Confirmed reviews ALL

Overall, it’s A. nice hotel with good service, although the building is quite old. That said, the rooms have been renovated — they’re clean, the beds are comfortable, and the decor feels modern. The breakfast is also enjoyable, offering A. good variety of food and beverages. The staff were very friendly and supportive throughout our stay. I originally intended to give A. full 10 points. Unfortunately, we experienced issues with the bathrooms in all three rooms we booked. While they were clean, they appeared somewhat dated. In my sister’s room, the toilet wasn’t functioning properly, and none of the rooms had working exhaust fans, which led to humidity and unpleasant odors. We contacted hotel maintenance, and they quickly addressed the issues — fixing both the toilet and the exhaust fans. However, the next day, the exhaust fans stopped working again. Definitely i will come back again :)

Dear Guntur, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide A. superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harjanto S Front Office Manager

Customer review rating 5.0/5

Sonraymon S. C. A. K. Couples - Confirmed reviews ALL

Extremely satisfied with our stay

Dear SONRAYMON S. C. A. K., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Gede Pratama Suarmandika

Customer review rating 5.0/5

Edgina L. K. Families - Confirmed reviews ALL

Kamarnya bersih dan nyaman, staff sangat ramah dan membantu, keseluruhan kami suka inap di Novotel Solo padahal pertama kali coba.

EDGINA L. K. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Solo. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa komentar ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, I Gede Pratama Suarmandika

Customer review rating 4.0/5

Dr N. M. Friends - Confirmed reviews ALL

Kamar mandi kurang bersih banyak hitam2 seperti lumut ditempat Shower

DR N. M. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Solo. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda mengenai kamar mandi yang kurang bersih. perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu, oleh karena itu, komentar Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, I Gede Pratama Suarmandika

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Other web-users rate our hotel

  • 250 reviews 9.3/10 Location
  • 738 reviews 8.1/10 Room
  • 934 reviews 8.8/10 Service
  • 23 reviews 7.4/10 WiFi
  • 525 reviews 8.2/10 Food
  • 399 reviews 8.2/10 Cleanliness
  • 290 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.