Novotel Solo Hotel 4 stars

Good location, good room, good hotel

Got bored on breakfast food variation

As usual Novotel always please me with comfort room and great breakfast menu. I also use breakfast at room to avoid crowd and simple/fast breakfast. Somehow, wake up call did not went well. I call asked for wake up but not succesful.

Actually i love the space.. its big. Pool and gym are great But i have things that if novotel can fix. It will be perfect Pool side order food took 45mins just for sandwhich I was on 8th floor, the water flow is tiny and so small. Need to fix here and there.. carpets are too old. Air con this time is cool but noisy. Last time stay we have to change room because the air con is not cool.

friendly staff, strategic location near city center, and good food

Had stayed for more than 5 days, the house keeping staffs seems do not provide at their best to clean up the bathroom area, specifically at the closet. Left yellowish and dots marks in the closet bowl, I assumed it was not cleaned at all. In addition, the housekeeping staffs also make noisy sounds during their work in the morning (slammed door); I become reluctant to extend and come again to Novotel Solo as part of Accor Club hotels chain. Hope the management and Accor Club could improve the services (particular for house keeping & security staffs) as the Guests would have many hotels option in Surakarta. On the other side, I also appreciated the welcome fruits platter upon the check-in in the room.

Good

Broken water valve at bathroom and hard to rotate. Food quality average. TV channel quality not so clear.

Always very enjoyable experience staying at novotel Solo

kamar bersih, fo ramah, sarapan banyak option dan enak

That's my 3rd or 4th visit, and maybe I'll stay at this hotel for the Solo trip This hotel is located in Central City with the good ambience.

Room is spacious and clean eventhough this hotel quite old, well located, nice and helpful staf

I'm a regular guest. I hope to know somebody that understand what I expect. The GM had changed few times since I stayed in this hotel for the 1st time. I hope also to have a short chat with him. Overall, the personal touch for the guest should be higher.

I styed twice in this hotel on February 2021 due to transit and need to take a rest during my long trip. It was very pleasant stay, as platinum member the hotel offered me with welcome drink and cake, afternoon tea and snack and also late check out. the breakfast arrangement was good, they give option to be delivered to your room or in the restaurant with prebooking schedule to avoid crowd.

Stayed here for 3 nights with my family and was not a memorable one. Building is very old, with outdated design and interior in need of urgent major renovation. There is smell of humid / moldy in elevator, alley, and inside the room. Service was good and food was acceptable. But it needs a full blown renovation to keep up with its 4* brand. Wouldn't stay here again on my next visit to Solo.