Novotel Solo Hotel 4 stars

Customer review rating 4.2/5 2,920 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Solo
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+ 24 Services
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Room 1

Number of guests
Children's age

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  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

  • Executive lounge overlooking the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • ADI SUMARMOPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Solo

JL. SLAMET RIYADI 272
Central Java
57141
solo
indonesia

Tel: +62271724555

Fax: (+62)271/724666

Check-in from 14h00

Check out up to 12h00

  • INTERCITY BUS :  INTERCITY TIRTONADI

  • By plane

    ADI SUMARMO At 12km / 8 miles - Shuttle paying

  • By plane

    ADI SUCIPTO YOGYAKARTA At 60km / 37.5 miles

  • By plane

    AHMAD YANI SEMARANG At 90km / 56.25 miles

  • By train

    SOLO BALAPAN At 1.5km / 0.94 miles

  • By train

    SOLO BALAPAN RAILWAY STATION At 1km / 0 miles

GPS :-7.567917, 110.817139

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room - 1 double bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room, Family - 1 double bed and 1 single bed

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room - 1 double bed and a sofa bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

ANDRAWINA RESTAURANT

Type of cuisine: International

Cozy indoor and outdor dining space near the pool. Daily buffet breakfast of continental and Indonesian selection. Wide array of a la carte menu to please your taste buds. Both restaurant and room service open 24 hours.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SARASWATI

Non contractual photo

Relax with your colleague in Saraswati Bar. Classically design with the simple architecture, Saraswati Bar will refresh you after your full day activities. Be entertained with live performances, as you enjoy the festivies late into the night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 600

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Solo

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,920 reviews

tripadvisor

TripAdvisor Rating 4.0/5

787 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Overall good

Customer review rating 4.2/5

Yefta A. Solo - 15/01/2021 Confirmed reviews ALL

Clean, have good health protocol, nice employee and overall good. Need to improved: Make elevator touch less for better improvement

Nice anf clean

Customer review rating 4.2/5

Kemala R. Families - 12/01/2021 Confirmed reviews ALL

Hotel and crew are nice, location is very good.

Dear KEMALA r., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

GOod stay

Customer review rating 4.2/5

Rudy H. Families - 08/01/2021 Confirmed reviews ALL

Good stay for family

Dear Mr Rudy h., Thank you for reviewing our hotel. We are pleased that the quality of accommodation and service we provide can meet your expectations. We look forward to your next visit in the near future with other interesting stay experiences. Warm regards, Management Novotel Solo

Poor cleaness, interior too old

Customer review rating 4.2/5

The S. Families - 05/01/2021 Confirmed reviews ALL

First impressions when entering to the Novotel Solo was beyond below expectations. The Hotel looks like old one, and also the interior need to get renovation in order to compete with other new Hotel. The cleaness and amenities inside the guest room was so poor. Towels need to get re-newal.

Dear Mr.SAMUJI A., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager Toat Edi Wijaya General Manager

Nice hotel but the service is not satisfactorily

Customer review rating 4.2/5

Hendra K. Families - 04/01/2021 Confirmed reviews ALL

Nice but rather old hotel.i found my bathroom quite smelly. The service was unfortunately not very good.i found my coffee boiler broken and asked for replacement,only to find the replacement pot was dirty and couldn't be used.The food was so so and could be better.

Dear Mr.HENDRA K., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager Toat Edi Wijaya General Manager

Nice stay with family

Customer review rating 4.2/5

Remon Families - 04/01/2021 Confirmed reviews ALL

Good location to explore Solo city. Room is clean and well maintained. Nice swimming pool available for children and adults. The breakfast menu is quite varied, food quality and taste delicious. The staff is friendly enough. Health protocols during pandemic are well implemented. The accuracy of the temperature detection device needs to be improved, because sometimes it takes several measurements to get an accurate body temperature. But overall I am quite satisfied while staying here.

Dear Mr.REMON P., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies according our body thermal machine did not work properly. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.2/5

Soni M. Families - 02/01/2021 Confirmed reviews ALL

An excellent place to stay. Nice breakfast.

Dear Mr.SONI M., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager Toat Edi Wijaya General Manager

Cozy Room

Customer review rating 4.2/5

W., M. Business - 31/12/2020 Confirmed reviews ALL

Comfortable room atmosphere and delicious breakfast

Dear EKO W., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.2/5

Ignatius T. A. Families - 30/12/2020 Confirmed reviews ALL

Very kindly with hospitality

Dear Mr.IGNATIUS TYASSANGKA A., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good location and nice crew

Customer review rating 4.2/5

Hasan M. Families - 30/12/2020 Confirmed reviews ALL

The staffs were very friendly. The pool guard was a bit strict about swim wear but i know he must have done his job well (our family used proper swimming suits, others not).

Dear Mr. HASAN We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager
Customer review rating 4.2/5

Corné S. Families - 28/12/2020 Confirmed reviews ALL

The Bed Linnens contained hairs from the previous guest(s) and looked improperly washed. Especially during COVID that does not score well.

Dear IMr Corne S., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations. I have well noted your comments regarding the room conditions and did investigate with the team to understand the issue. Moreover, my team is already take appropriate actions to rectify the problems mentioned for immediate improvement. Please accept our sincere apology for this dissatisfaction experience, thank you for sharing your experience. We will do our utmost to make your next stay better than the previous one. I look forward to welcoming you back to Novotel Solo in the near future. Sincerely, Managemen Novotel Solo

Like my own home...

Customer review rating 4.2/5

Hendro K. -. K. K. Families - 28/12/2020 Confirmed reviews ALL

I am from Solo ( Kasunanan Surakarta ) born in Solo, but after high school, was out of Solo to Foreign Countries. Almost once every 3 months visit family , and always stay at Novotel Hotel, although sometimes can not get a room for various reasons, very disappointing even though I am a member of le Club ACCOR HOTELS. Why is there no dispensation for members?

Dear Mr.HENDRO K., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Very old hotel

TripAdvisor rating 4.0/5

YapDenny 28/12/2020 TripAdvisor review

Stayed here for 3 nights with my family and was not a memorable one. Building is very old, with outdated design and interior in need of urgent major renovation. There is smell of humid / moldy in elevator, alley, and inside the room. Service was good and food was acceptable. But it needs a full blown renovation to keep up with its 4* brand. Wouldn't stay here again on my next visit to Solo.

Fast Service

Customer review rating 4.2/5

O. Families - 26/12/2020 Confirmed reviews ALL

Delicious food, fast service, neat, obey on health protocol due to covid 19 disease

Dear DEVINTA O., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Not so good.

Customer review rating 4.2/5

Henry Families - 24/12/2020 Confirmed reviews ALL

The carpet in the hallway smelled musty. The wifi connection was very slow, only 0.4 mbps.

Dear YOSEPH H., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

NICE & SATISFIED STAY

Customer review rating 4.2/5

Samuel L. Families - 23/12/2020 Confirmed reviews ALL

This hotel is in the Central City, easy to explore anywhere. The room in nice and clean. The Breakfast with nice food and many varieties, with healthy procedure. I stay with my family and also enjoyed the cozy swimming pool. I highly recommended to stay in his hotel!

Dear SAMUEL L., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Enjoyed

Customer review rating 4.2/5

Wayne E. Families - 22/12/2020 Confirmed reviews ALL

Quick visit good clean room and good breakfast

Dear WAYNE E., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. we do apologize according your connection wifi did not exceed your expectation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

good service, well located

Customer review rating 4.2/5

Edu Families - 21/12/2020 Confirmed reviews ALL

novotel solo is nice, good breakfast.. creative, nice amenities..

Dear Mr. Duviar P., Thank you for taking your time to share your experiences of your stay while staying at Novotel Solo. Glad to hear that the quality of our breakfast and our strategic location can meet your expectations. We are sure that this feedback will continue to motivate our staff to always provide the best service to all our guests. Once again, thank you for choosing Novotel Solo as your accommodation facility while in Solo. And we hope to welcome you back with better service quality. Sincerely, Novotel Solo Management

Well located only

Customer review rating 4.2/5

Zuverdi Couples - 18/12/2020 Confirmed reviews ALL

First found the hotel location is easy but the entrance so confused..No Signed Clearly for entrance ( only Exit ) Second stay when we enter the hotel,the security/parking staff not helpful,only sit down when our car enter and parking at hotel. When we have breakfast ,No one Staff hotel inside in charge in restaurant,only training Students serve us for breakfast..the breakfast taste so standard.

Dear Mr Zuverdi , Thank you for sharing your concerns in reference to your recent experience at our hotel. It is regretful to learn that you had an unpleasant experience. Allow me to express my sincerest regret and apologies as I am distressed that we fell short of your expectations and we understand this type of unpleasant experience should not had happened during your stay. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action regarding those issue. We wish you will give us the opportunity to better serve you in the near future. Sincerely, Managemen Novotel Solo

Well located

Customer review rating 4.2/5

Krisna Business - 17/12/2020 Confirmed reviews ALL

Good hotel

Dear SWAMBODO K., Dear Bapak Swambodo K., Thank you for taking you time to provide this review, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed your stay, especially strategic location of our hotel. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Warm regards, Managemen Novotel Solo

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