Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.5/5 827 reviews

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JL. SLAMET RIYADI 272, Central Java, 57141 SOLO, Indonesia

Description

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

Our accommodation(s)

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Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Telephone
Fax +62 271 724666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ANDRAWINA RESTAURANT

Cozy indoor and outdor dining space near the pool. Daily buffet breakfast of continental and Indonesian selection. Wide array of a la carte menu to please your taste buds. Both restaurant and room service open 24 hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  827 reviews

TripAdvisor Rating  4.4/5  1,612 reviews

Customer review rating 3.0/5

Hengky W. Business - Confirmed reviews ALL

Strategic location, but lacks comfort. The hotel is generally comfortable, but cleanliness is a serious concern for a 4-star hotel.

Dear HW, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri H Front Office Manager

Customer review rating 4.0/5

Yogi J. Families - Confirmed reviews ALL

The check in process was a breeze, unfortunately even though as an Accor Gold member, we were not given a room upgrade since, according to the receptionist, the hotel was fully booked. Will try our luck next time. The hotel room is ok, We have the room facing the main road so the road noise is still heard from the room. Thank you for the welcoming notes and cakes.... very nice... We have our Gold Member complimentary welcome drink in the lounge. The Lounge personnel are very welcome, we rest a quite some time in the lounge. The car parking space are limited but the hotel security really helped us in finding a spot. We lend the umbrella from the hotel security for a night walk near the hotel, when we go down from our room, we thought it has stopped raining. Really appreciated.

Dear YJ, Thank you for taking the time to share your experience with us. We are pleased to hear that your check-in process was smooth and that you enjoyed the welcoming notes and cakes. It is wonderful to know that our lounge personnel provided you with a warm reception and that you appreciated the assistance from our hotel security. We regret that you were unable to receive a room upgrade during your stay, as we strive to accommodate our loyal Accor Gold members whenever possible. Unfortunately, occupancy levels can sometimes restrict these upgrades. Additionally, we acknowledge your concern regarding the noise from the main road and will take your feedback into consideration as we continually seek to improve our guest experience. Thank you once again for your valuable comments. We look forward to welcoming you back on your next visit. Best regards, Dini Fitri H Front Office Manager

Customer review rating 4.5/5

Miftah F. Families - Confirmed reviews ALL

We enjoyed a four-night family stay at Novotel Solo for a birthday and school holiday. The strategic location was perfect for our itinerary. We were kindly upgraded to a spacious Family Room on the top floor, which was quiet and offered great city views. The staff was attentive, even providing a thoughtful birthday cake for my daughter. Excellent facilities for kids, especially the pools and kids' club. The breakfast variety, including local Gudeg and Jamu, was a highlight. A reliable, well-located choice for families—we would definitely return.

Dear MF, Thank you for sharing your delightful experience at Novotel Solo. We are pleased to learn that you and your family enjoyed your four-night stay, and that our strategic location suited your itinerary. It is wonderful to hear that you appreciated the upgrade to our Family Room and that the attentive service from our staff, including the birthday cake for your daughter, added to your celebration. We are also glad that the facilities for children, as well as the breakfast options, met your expectations. Your positive feedback motivates us to maintain our high standards. We look forward to welcoming you back for another memorable stay. Best regards, Dini Fitri H Front Office Manager

Customer review rating 3.5/5

Putro A. Families - Confirmed reviews ALL

Overall I like to stay in Novotel, but quite bit dusty especially on the bed and pillows and not so well maintained of the bathroom door and here and there.

Dear PA, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dini Fitri H Front Office Manager

Customer review rating 5.0/5

Stefanus S. Business - Confirmed reviews ALL

Excellent service all of novotel team

Dear SS, We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri H Front Office Manager

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Other web-users rate our hotel

  • 227 reviews 9.3/10 Location
  • 641 reviews 8.6/10 Room
  • 877 reviews 9.1/10 Service
  • 25 reviews 7.4/10 WiFi
  • 535 reviews 8.4/10 Food
  • 381 reviews 8.5/10 Cleanliness
  • 303 reviews 8/10 Breakfast

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