Pullman Liverpool Hotel 4 stars

Customer review rating 4.7/5 8,869 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Liverpool
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Liverpool Waterfront Car Park - £15 per 24 hours

  • Walking distance to Royal Albert Dock and Tourist Attractions

  • An ALLSAFE Clifton certified hotel

  • Complimentary High Speed Wi-Fi

  • On site with Exhibition Centre Liverpool, ACC Liverpool and M&S Bank Arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Liverpool

Kings Dock
L34FP
liverpool
united kingdom

Tel: +4401519451000

Fax: (+44)01519451001

Check-in from 14h00

Check out up to 12h00

  • LIVERPOOL ONE BUS STATION : 

  • By plane

    LIVERPOOL JL At 12.87km / 8 miles

  • By train

    LIVERPOOL CENTRAL At 1.61km / 1 miles

GPS :53.396407, -2.989419

Our accommodation(s)

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

SUPERIOR ROOM, 1 King Size Bed, River View

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Views: City View, River side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 132

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Pullman Liverpool

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

8,869 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,514 reviews

Good stay, but the room smelt of smoke when we arrived. We asked to change rooms but there wasn't any similar rooms available.

Customer review rating 4.7/5

Lauren B. Couples - 21/10/2020 Confirmed reviews ALL

Nice stay, bed was very comfy. Only feedback would be the TV and entertainment. Most modern hotels have smart TV's where you can access Netflix, youtube or amazon prime. This would have been a great added touch which I expected given the calibre of this hotel. Breakfast was amazing with great service.

Good stay

Customer review rating 4.7/5

Dave Couples - 20/10/2020 Confirmed reviews ALL

Really enjoyed it. The new Covid measures put in place were not intrusive but felt adequate

Dear Dave, Thank you for taking the time to provide a review of your recent stay here with us, we're happy to hear that you enjoyed your stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Excellent location and nothing was too much trouble

Customer review rating 4.7/5

Joe Couples - 18/10/2020 Confirmed reviews ALL

Amazing stay, in a great location with staff that good above and beyond

Dear Joe, Thank you for taking the time to provide a review of your recent stay here with us and Thank you for your lovely comments. I'm happy to hear that our staff went above and beyond, they are a great team. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Excellent.

Customer review rating 4.7/5

Ethan Couples - 18/10/2020 Confirmed reviews ALL

Utterly gorgeous.

Relaxing Stay

Customer review rating 4.7/5

Mrs C. Couples - 18/10/2020 Confirmed reviews ALL

Relaxing stay and exactly what we needed. The only issue was that there was only one robe and enough tea and coffee for one guest.

Dear Mrs C., Thank you for taking the time to provide a review of your recent stay here with us. I'm happy to hear that your stay was relaxing. I'm sorry that it was not explained that there would only be one robe in the room and the second is on request. Our team are on call 24 hours a day for you to request any extra items from them. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Good stay

Customer review rating 4.7/5

Hannah Couples - 18/10/2020 Confirmed reviews ALL

Well located, clean, comfy and modern

Lovely Hotel

Customer review rating 4.7/5

Robert O. Couples - 16/10/2020 Confirmed reviews ALL

Spent one night here. Hotel is modern and clean. Decor was to a high standards and fixtures and fittings where of good quality. Staff where friendly and readily available. Room was lovely with excellent views. Would definitely stay again.

Dear Julie, Thank you for taking the time to provide a review of your recent stay here with us and Thank you for your lovely comments. I'm happy to hear that our staff were friendly. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great location and fabulous view

Customer review rating 4.7/5

Amanda Couples - 13/10/2020 Confirmed reviews ALL

Fab location. Beautiful view from 8th floor. All the staff were friendly, helpful and knowledgeable. Unfortunately we didn’t get to experience the restaurant due to Covid restrictions. I would definitely return

Dear Amanda. Thank you for taking the time to provide a review of your recent stay here with us. We are pleased to hear that you enjoyed the view. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Perfect location

Customer review rating 4.7/5

Emily Families - 13/10/2020 Confirmed reviews ALL

The hotel was perfectly located near the Albert Dock. It was modern and sparkling clean. And staff went above and beyond.

Dear Emily, Thank you for taking the time to provide a review of your recent stay here with us. We are pleased to hear that our staff went above and beyond for you. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

nice and quiet

Customer review rating 4.7/5

Mark R. Business - 11/10/2020 Confirmed reviews ALL

Very nice clean hotel friendly staff maybe breakfast could be a half hour earlier for working stays !!???

Dear Mr R., Thank you for taking the time to review your recent stay and thank you for your feedback. I have forwarded it to my colleagues to see if we can incorporate an earlier sitting during the week. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great location with the views of Mersey River, City Centre and surroundings. Close to all best places of Liverpool

Customer review rating 4.7/5

Ned Couples - 11/10/2020 Confirmed reviews ALL

Great, easy, smooth check-in and check out. Staff gave a room with the best view as requested and we're very accommodating.

Dear Ned, Thank you for taking the time to provide a review of your recent stay here with us. I'm happy to hear that you enjoyed our location. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great location and excellent service.

Customer review rating 4.7/5

Lisa G. Couples - 10/10/2020 Confirmed reviews ALL

We had a fantastic stay and felt very safe with the excellent covid measures being used throughout the hotel.

Dear Lisa, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy to hear that you had a fantastic stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Good Stay

Customer review rating 4.7/5

Lee Solo - 10/10/2020 Confirmed reviews ALL

had a lovely weekend in Liverpool made even better by staying here for two nights.

Dear Lee, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy that you enjoyed a lovely weekend in Liverpool. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great Stay!

Customer review rating 4.7/5

Amy J. Couples - 08/10/2020 Confirmed reviews ALL

We booked the Pullman for a night to celebrate our anniversary and were not disappointed! Considering we are in the middle of this Covid19 pandemic, people might be hesitant when it comes to hotel stays, but they needn't be with the Pullman. Masks are to be worn in public areas, there are plenty of sanitiser stations, the one way system at check in/out worked great, there is additional cleaning in the rooms and all the staff we saw were extremely welcoming and helpful, especially Gaia on reception. The riverview room that we booked didn't disappoint - the room was spacious, decor was lovely, it had all the amenities you could need, and the complimentary bottled water in the fridge was a nice touch. The view was fantastic - you overlooked the whole city, from the Docks and the Liver building over to the Radio City Tower, plus you could see over to the ferry terminal at Birkenhead and beyond. We didn't eat at the hotel, but we saw plenty of people that were, so it must be good. All in all, a really great stay - thank you!

Dear Amy, Thank you for taking the time to provide a review of your recent stay here with us. It was wonderful to read your uplifting comments. We're thrilled that you had a really great stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Beautiful hotel

Customer review rating 4.7/5

Andrew Couples - 08/10/2020 Confirmed reviews ALL

A lovely stay, very clean and spacious hotel with excellent staff.

Dear Andrew, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy to hear that our staff were excellent. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

safe and well looked after

Customer review rating 4.7/5

Caroline C. Friends - 08/10/2020 Confirmed reviews ALL

I stayed for 3 nights just as increased restrictions were placed on Liverpool. I was initially worried and did consider cancelling but I was reassured about the measures in place and I am really glad I stayed. Everything was spotless, staff were great and brekkie was lovely. Stayed at the Pullman twice now and I will definitely be back.

Dear Caroline, Thank you for taking the time to provide a review of your recent stay here with us. We're so happy to hear that there were so many positive aspects of your stay. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Best Hotel in Liverpool

Customer review rating 4.7/5

Sharon M. Couples - 07/10/2020 Confirmed reviews ALL

Having booked before, for our anniversary in August, we knew it wouldn’t be long before we booked again. Excellent Covid secure measures, staff are extremely attentive and nothing is too big an ask. Attention to detail in the rooms are fabulous, luxurious and spacious. Very comfortable and very quiet. Although the restaurant isn’t open for evenings, at the moment, we were pleased to see the bar open and dining area open for breakfast now too. Can’t wait to come back. It’s our go to place now for a well deserved break

Dear Sharon, Thank you for taking the time to provide a review of your recent stay here with us. It was really uplifting to read your comments, thank you so much. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Excellent stay

Customer review rating 4.7/5

Cody A. Couples - 07/10/2020 Confirmed reviews ALL

The location was perfect, with a lovely view. Hotel was immaculate, bed was so comfy. Shower was beautiful, with comfy robes and slippers. My stay here truly made me feel like royalty, have recommended to friends and family who will be visiting later on this month.

Dear Cody, Thank you for taking the time to provide a review of your recent stay here with us. We are delighted to hear that you felt like royalty, this is so heartwarming to us. We look forward to welcoming your friends and family. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Lovely hotel in great location

Customer review rating 4.7/5

Alison Couples - 07/10/2020 Confirmed reviews ALL

The hotel is in a great location on the docks, which lovely views over the Mersey. It was well furnished, clean and comfortable, and the Covid precautions were well organised.

Dear Alison, Thank you for taking the time to provide a review of your recent stay here with us. We're happy to hear that you enjoyed our location. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

Great stay

Customer review rating 4.7/5

Anonymous Couples - 07/10/2020 Confirmed reviews ALL

Lovely room excellent service

Dear Mr S., Thank you for taking the time to provide a review of your recent stay here with us. We're so happy that you enjoyed your room and the service was excellent. We look forward to seeing you again on your next visit to Liverpool. Warmest Wishes Lynsey Kaplansoy Guest Experience Manager

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