Novotel Suites Riyadh Centre 4 stars

Customer review rating (ALL Rating) 5.0/5 1 reviews

Novotel Suites Riyadh Centre - Image 1
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Description

Hotel extras

  • Indoor swimming pool

  • Spacious family suites

  • Rain showers in bathrooms

  • Fitness centre

  • Free WIFI

Our accommodation(s)

Hotel location

Novotel Suites Riyadh Centre

90 Off Olaya Street, P O Box 305988
11361 RIYADH
Saudi Arabia

GPS:24.70737, 46.676333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

THE DUNES

The Dunes Restaurant offers breakfast and dinner in a unique open space located adjacent to the hotel lobby. With glass windows all around, modern decor and views onto the Kingdom Tower, you really can escape from your busy day whilst dining here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  1 reviews

TripAdvisor Rating  3.0/5  120 reviews

Soso - expected more!

TripAdvisor rating 3.0/5

CR2015BXL TripAdvisor review

Stayed here for third time this year. Almost 3 weeks! And many others attending COP16 too following my recommendation. Would have expected more. Room basic. Internet not always strong. Water for shower extremely hot, cannot be regulated, so you burn yourself every day. Noise from other rooms is heard. Breakfast OK but basic. The other issue is that there are various Novotels nearby so the drivers are always confused.

Dear Sir, Thank you for staying with us for the third time this year and for recommending our hotel to others attending COP16. We sincerely value your loyalty and your honest feedback, which helps us improve our services. We are sorry to hear about the challenges you experienced during your stay. Regarding the room, we appreciate your comment about its simplicity and will take this into account for future upgrades. We apologize for the inconsistent internet connection and the issue with the shower temperature. These concerns are not reflective of the standards we aim to provide, and we will ensure our maintenance team addresses them promptly. We regret any inconvenience caused by noise from neighboring rooms and confusion with transportation to our location. On the positive side, we are glad you found the breakfast satisfactory, though we will also work to make it more appealing. Thank you once again for your feedback and for bringing these matters to our attention. We hope you will consider staying with us again in the future so we can provide you with the improved experience you deserve. Kind regards, Novotel Suites Management

Excellent value in the heart of the city

TripAdvisor rating 5.0/5

Neil R TripAdvisor review

I love the space you get in the rooms, great Wifi speed, sitting area to relax and work from, very comfy bed, friendly and efficient service and extremely good value for the city. Also a good, central location for my business meetings. Highly recommended.

Dear Sir, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management

OK for business stay

TripAdvisor rating 3.0/5

CR2015BXL TripAdvisor review

Stayed 4 nights here. The hotel is centrally located. The breakfast buffet is superb. Hotel and room were clean. It was quiet at night. Air condition a bit difficult to set up. Two water bottles per night were provided. Free newspapers were missing.

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Only if there are no other available hotel...

TripAdvisor rating 1.0/5

Terje T TripAdvisor review

My room was full of burn marks on the furniture and carpet, the carper was old and stained, the shower was leaking and shower cubicle yellow from limescale. There were no coat hangers and drawers had missing nobs. The aircon very loud.

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Please avoid this hotel

TripAdvisor rating 1.0/5

afdzalr Business - TripAdvisor review

I will not stay at this hotel again. This hotel used to be my choice before 2020 where I stayed here once a year since 2014. However, I was really dissapointed during my last stay last month due to these reasons: 1. Very slow check in 2. Very old room given with old furniture and smelly room. 3. Very bad breakfast. Better breakfast outside of the hotel. I hope one day this hotel will be changed with new management and refurbished very soon. It is not up to Novotel standard. Thank you.

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

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Other web-users rate our hotel

  • 54 reviews 8.9/10 Location
  • 89 reviews 5.9/10 Room
  • 85 reviews 8.2/10 Service
  • 5 reviews 7.6/10 WiFi
  • 46 reviews 4.1/10 Cleanliness
  • 46 reviews 3.7/10 Vibe
  • 33 reviews 3.6/10 Amenities
  • 25 reviews 6.1/10 Breakfast

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