Mercure Hotel Berlin Wittenbergplatz 4 stars

Customer review rating (ALL Rating) 4.7/5 2,369 reviews

Mercure Hotel Berlin Wittenbergplatz - Image 1
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Description

Hotel extras

  • Enjoy fashion and lifestyle throughout the entire hotel

  • Mercure Hotel Berlin Wittenbergplatz near Ku'damm

  • Excellent bus and metro connections

  • Exclusive and quiet balcony rooms with a view

  • The hotel is located in the popular neighborhood of Schöneberg

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Wittenbergplatz

Wittenbergplatz 3
10789 BERLIN
Germany

GPS:52.501029, 13.342554

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,369 reviews

TripAdvisor Rating  4.4/5  965 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Antoine R. Business - Confirmed reviews ALL

Very nice and clean room, good breakfast and central location + super friendly staff ! Always a pleasure to be here.

Dear guest, we very much appreciate your comments regarding your last stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Team Mercure

Customer review rating 3.5/5

Kaj A. Couples - Confirmed reviews ALL

See above. Not much to add to a local judgement error, note resulting in a much lower rating than before. Feel sorry for your highly professional and friendly staff at both reception and breakfast that -once again- performed excellently. Housekeeping on the other hand had left balcony door open in freezing cold weather and I also suspect that a very small amount (coins) was taken from where I usually leave my excess change.. (Therefore no tip this time) So, if nothing else, this suspicion just added to the very unfortunate general experience this time and especially during the limited gold status provided to me by Accor. pls also note the amount of visits over many years when considering and evaluating your performance leading to the overall drop in my CX and trust in the Mercure brand.

Dear guest, thank you for taking the time to provide us with detailed feedback on your recent stay with us. We are delighted that you once again highlighted the professionalism and friendliness of our team at reception and during breakfast. At the same time, we deeply regret that you experienced such a significant decline in your satisfaction this time. We are delighted that we were able to offer you a free room upgrade once again but we also have reviewed your comments internally regarding your disappointment with the welcome in your room. According to our documentation for your stay, a personal welcome letter and a gift were prepared for you in your room. We are very sorry if these gestures were not apparent upon your arrival or did not meet your expectations. We take your comments about room service very seriously. Leaving the balcony door open in the current temperatures is by no means our standard practice. However, we are even more concerned about your suspicion regarding the missing change. We will investigate this incident internally immediately to ensure the usual security and trustworthiness in our hotel. As a long-standing guest and ALL member, your loyalty is of great value to us. To show you how important your well-being is to us, we will credit your ALL account with a few extra points. We deeply regret that we have disappointed your trust in the Mercure brand on this occasion. It would be our great pleasure to welcome you again soon. Greetings from Berlin. Holger -Team Mercure-

Customer review rating 4.5/5

Chaim R. Solo - Confirmed reviews ALL

As always an excelent experience

Dear guest, thank you for your kind words regarding your recent stay with us. We are pleased to hear that you consistently have an excellent experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back. Greetings from beautiful Berlin. Holger Team Mercure

Customer review rating 5.0/5

Thomas S. Solo - Confirmed reviews ALL

very good house especially after a bad stay Hotel Mercure Paris Roissy CDG

Dear guest, thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that our location and service met your expectations, especially following your previous experience in Paris. We hope to have you with us again soon. Greetings from Berlin Holger Team Mercure

Customer review rating 5.0/5

Lars M. Couples - Confirmed reviews ALL

Good room, good breakfast and nice service

Dear guest, thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed your room, breakfast, and the service provided. It is our aim to ensure all guests have a pleasant experience. We look forward to welcome you again soon. Greetings from beautiful Berlin. Holger Team Mercure

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Other web-users rate our hotel

  • 1,603 reviews 9.6/10 Location
  • 1,550 reviews 8.3/10 Room
  • 1,478 reviews 9.2/10 Service
  • 22 reviews 9.2/10 WiFi
  • 716 reviews 8.9/10 Breakfast
  • 669 reviews 8.7/10 Cleanliness
  • 431 reviews 9.3/10 Vibe
  • 10 reviews 1.4/10 Wellness Area

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