Mercure Hotel Berlin Wittenbergplatz 4 stars

Customer review rating (ALL Rating) 4.7/5 2,332 reviews

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Mercure Hotel Berlin Wittenbergplatz - Image 1
Mercure Hotel Berlin Wittenbergplatz - Image 2
Mercure Hotel Berlin Wittenbergplatz - Image 3
Mercure Hotel Berlin Wittenbergplatz - Image 4
Wittenbergplatz 3, 10789 BERLIN, Germany

Description

Hotel extras

  • Enjoy fashion and lifestyle throughout the entire hotel

  • Mercure Hotel Berlin Wittenbergplatz near Ku'damm

  • Excellent bus and metro connections

  • Exclusive and quiet balcony rooms with a view

  • The hotel is located in the popular neighborhood of Schöneberg

Our accommodation(s)

Hotel location

Mercure Hotel Berlin Wittenbergplatz

Wittenbergplatz 3
10789 BERLIN
Germany

GPS:52.501029, 13.342554

Telephone
Fax +49 30 259355333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,332 reviews

Customer review rating 3.5/5

Limor S. P. Business - Confirmed reviews ALL

My room was cosy but comfortable. Good bed. I liked that the hotel is a little removed from the main road. However, one thing that had a big, negative impact on my stay was that the aircon didn't work. I booked this hotel specifically because the rooms were airconditioned and I get uncomfortably warm at night. I mentioned to the front desk that it wasn't working and was advised to keep it on because 'it takes time'. It was 'on' but not working for three days. I ended up sleeping with the windows open, which helped cool it, but I was facing the internal courtyard – thinking this will be quieter than facing the road, except people kept going outside in groups, talking loudly, listening to music, on a smoking break (which I could smell in my room and was revolting), and speaking loudly on their phones with speakers on. This happened every evening and late night and woke me up at night. The other, slightly minor issue was the water pressure in the shower, which was low. This is mostly an issue if, like me, someone has long hair and need to wash it. It's also a shame there's no smart TV.

Dear guest, thank you very much for taking the time to share your detailed feedback with us. We are pleased to hear that you found your room cosy and comfortable, and that you appreciated our location slightly removed from the main road. At the same time, we sincerely apologize for the inconvenience you experienced during your stay. Regarding the air conditioning, we understand how important this feature was for you—especially since it was a key reason for booking with us. Due to the current season, the system is set to heating mode as long as outdoor temperatures remain in the low single digits. Unfortunately, this means that cooling is not active during this period, and we are sorry that this was not clearly communicated to you. We truly regret the discomfort this caused. We also apologize for the noise you experienced from the courtyard. These disturbances likely originated from staff of our neighboring gastronomic business. We will address this with them and kindly remind them to be more considerate, especially during evening and night hours. We are very sorry that this impacted your sleep and comfort. Thank you as well for pointing out the low water pressure in the shower and the absence of a smart TV. Feedback like yours is extremely valuable to us, as it helps identify areas where we can improve the guest experience. We will review these matters carefully. We truly appreciate your openness and the time you took to share your impressions and we hope you will consider giving us another opportunity to provide you with a more pleasant and seamless stay in the future. Greetings from Berlin. Holger -Team Mercure-

Customer review rating 5.0/5

Xueru T. Solo - Confirmed reviews ALL

I love the location and convenience.however, the picture in the room I don’t like it. But it’s ok. It doesn’t affect anything

Dear guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Team Mercure

Customer review rating 4.0/5

Hanyu S. Solo - Confirmed reviews ALL

My overall stay was very comfortable, and the surrounding facilities are well-equipped, which made this a satisfying hotel experience. During my stay, the staff were friendly and attentive, and they were able to accommodate my needs promptly. That said, I do have a small suggestion for improvement. The steps on the 7th floor can be inconvenient when carrying luggage, especially when traveling alone. It would be much more convenient if an accessible ramp or a luggage-friendly slope could be installed.

Dear guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Team Mercure

Customer review rating 4.0/5

Kai E. Business - Confirmed reviews ALL

All very good, except the check-in, even with already pre-checked-in as well as Gold status, there were 4 people in front of me...

Dear guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the wait that occurred during check-in this time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Team Mercure

Customer review rating 5.0/5

Narasit N. O. L. Business - Confirmed reviews ALL

Excellent

Dear guest, we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Holger Team Mercure

Other web-users rate our hotel

  • 1,585 reviews 9.5/10 Location
  • 1,517 reviews 8.4/10 Room
  • 1,463 reviews 9.2/10 Service
  • 18 reviews 9.2/10 WiFi
  • 723 reviews 9/10 Breakfast
  • 652 reviews 9/10 Cleanliness
  • 414 reviews 9.3/10 Vibe
  • 9 reviews 1.7/10 Wellness Area

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