Mercure Hotel Berlin Zentrum 3.5 stars

Customer review rating (ALL Rating) 4.5/5 115 reviews

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Mercure Hotel Berlin Zentrum - Image 1
Mercure Hotel Berlin Zentrum - Image 2
Mercure Hotel Berlin Zentrum - Image 3
Mercure Hotel Berlin Zentrum - Image 4
Fuggerstr 8, 10777 Berlin, Germany

Description

Hotel extras

  • 78 air-conditioned and modern rooms

  • Central location in the City West

  • 5 minutes walk to KadeWe, Memorial Church, Kurfürstendamm

  • Optimal transport links to bus and metro - 5 minutes walk

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 Berlin
Germany

GPS:52.499228, 13.347975

Telephone
Fax +49 30 21303160

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Grab & Go Station 24/7

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  115 reviews

TripAdvisor Rating  4.0/5  820 reviews

Good location and nice room

Customer review rating 4.5/5

Jw Solo - Confirmed reviews ALL

Dear Guest, We are very pleased to hear that you appreciated the location of our hotel and the cleanliness of your room. It is always a pleasure to receive positive feedback from satisfied guests. We look forward to welcoming you again during your next stay in Berlin. Yours sincerely Mercure Hotel Berlin Centre Mirat Capli Assistant Manager Customer Care

Hotel was great

Customer review rating 4.0/5

David Couples - Confirmed reviews ALL

Dear Guest, We are very pleased that you enjoyed your stay at the Mercure Hotel Berlin Zentrum and that our staff met your expectations. Your satisfaction is of utmost importance to us. We have taken note of your comments regarding the amount of coffee in the rooms. Our goal is to create a pleasant and comfortable environment for our guests. We are sorry that you did not feel optimally looked after in this respect. Your feedback is very valuable to us and will help us to further improve our services. We hope to welcome you back soon and look forward to providing you with an even better experience. Yours sincerely Mercure Hotel Berlin Centre Mirat Capli Assistant Manager Customer Care

Good location, basic accommodation

TripAdvisor rating 3.0/5

Martin U Couples - TripAdvisor review

Dear Guest, Your feedback is very important to us and we appreciate you taking the time to tell us about your experience at our Mercure Hotel Berlin Zentrum. We are pleased that you liked the location of our hotel. It is important to us to provide our guests with a pleasant stay and we regret that in this case we were unable to fulfil your expectations. Regarding your comment about the desk and kettle, we would like to inform you that we always endeavour to ensure the comfort and satisfaction of our guests. We take your feedback seriously and will take note of your comments. Furthermore, we attach great importance to friendly and courteous treatment of our guests. We regret if you perceived this differently during your stay. We have taken note of your comment regarding the cancellation of bookings for events. It is important to us that our guests feel welcome and in good hands. Finally, we would like to assure you that it is our aim to ensure that every guest has a pleasant and satisfactory stay. Your feedback helps us to continuously improve our service. With kind regards, Mercure Hotel Berlin Centre Mirat Capli Assistant Manager Customer Care

Well located. Lovely staff

Customer review rating 5.0/5

Chris H. Solo - Confirmed reviews ALL

Dear Guest, we are pleased to hear that you appreciate our location and our staff. Your satisfaction is very important to us and it is always gratifying to know that our guests enjoy their stay with us. We look forward to your next visit to the Mercure Hotel Berlin Zentrum. With kind regards Mercure Hotel Berlin Centre Mirat Capli Assistant Manager Customer Care

Broken elevator

TripAdvisor rating 2.0/5

Joex197 Solo travel - TripAdvisor review

Dear Guest, we are sorry to hear that your stay at our hotel did not meet your expectations. Your experience did not meet the standard we strive for our guests. Your comment regarding the lift has been noted and we apologise for any inconvenience caused. We strive to provide our guests with the best possible comfort at all times. Despite this experience, we hope to welcome you again to make your stay more enjoyable. With kind regards Mercure Hotel Berlin Centre Mirat Capli Assistant Manager Customer Care

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Other web-users rate our hotel

  • 324 reviews 9.3/10 Location
  • 401 reviews 6.1/10 Room
  • 328 reviews 8.3/10 Service
  • 7 reviews 6.5/10 WiFi
  • 246 reviews 5/10 Comfort
  • 215 reviews 7.4/10 Breakfast
  • 157 reviews 8/10 Cleanliness
  • 101 reviews 4.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.