ibis Mumbai Vikhroli 3 stars

Customer review rating (ALL Rating) 3.8/5 863 reviews

Best price
guarantee
ibis Mumbai Vikhroli - Image 1
ibis Mumbai Vikhroli - Image 2
ibis Mumbai Vikhroli - Image 3
ibis Mumbai Vikhroli - Image 4
CTS No 17, Lal Bhahdur Shastri Road, Vikhroli, 400083 MUMBAI, India

Description

Hotel extras

  • Conveniently located

  • Longest breakfast

  • Our library - the hub for voracious readers

  • State-of-the-art Meeting and events facilities

  • Plug and Play Corner at social hub

Our accommodation(s)

Hotel location

ibis Mumbai Vikhroli

CTS No 17, Lal Bhahdur Shastri Road, Vikhroli
400083 MUMBAI
India

GPS:19.120389, 72.925472

Telephone
Fax +91 22 6920 9898

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Spice IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  863 reviews

Customer review rating 1.5/5

Tejovanth M. Business - Confirmed reviews ALL

Surge price has been charged for a repeat Corporate customer, they initially denied Corporate booking & later gave room when I paid personally with double the tariff, even after repeated request.

Dear Tejovanth, Thank you for bringing your recent booking experience to our attention. Please accept our sincere apologies for the inconvenience caused to you. As a valued repeat corporate guest, we truly appreciate your continued association with us. Unfortunately, due to exceptionally high occupancy on the day of your arrival, the allotted corporate rate inventory was fully sold out. As a result, only the best available rate was accessible in the system at that moment. We do acknowledge that the communication provided to you was not handled with the clarity and urgency it deserved, which led to further inconvenience, including the delay in confirming the room and the higher rate being charged despite your repeated requests. This is certainly not the level of service we strive to deliver. Once again, we regret the discomfort caused and thank you for your patience and understanding. We look forward to the opportunity to welcome you back and ensure a seamless experience next time. Regards, Abhishek Pillai Director Guest Service

Customer review rating 0.5/5

Sachin A. Business - Confirmed reviews ALL

Checkin took 30 mins at 2pm Checkout took 45 mins at 10:30am I am still awaiting invoice and there is error made asking me 58k instead of my booking amount of 52k, it is still unresolved after 4 days.

Dear Sachin, Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience you experienced during your stay. We are very sorry that your check-in took 30 minutes at 2:00 PM and your check-out took 45 minutes at 10:30 AM. This is far from the smooth and efficient service we strive to provide. We have already addressed this with our team to ensure faster and more seamless processes moving forward. Regarding the invoice issue, we sincerely apologize for the delay and the incorrect amount of 58,000 being quoted instead of the correct 52,000. We understand how frustrating it must be to wait four days for a resolution. Please note that we have now sent the correct invoice of 52,000 to your email. If there is anything further you need or if any detail on the invoice requires clarification, please feel free to let us know—we are here to help. Thank you again for your patience, and we hope to have the opportunity to serve you better in the future. Regards, Abhishek Pillai Director Guest Service

Customer review rating 2.0/5

Jairaj K. H. Couples - Confirmed reviews ALL

Though i have checked in online I have made to wait at counter for about 10 minutes. At checkout time also I have made to wait at counter for 15 minutes.

Dear Jairaj , Thank you for sharing your feedback. We sincerely apologize for the delays you experienced both during check-in and at checkout. Waiting for that long is not the standard of service we aim to provide, and we understand how frustrating it can be, especially when your time is valuable. Please be assured that we are reviewing our processes to ensure smoother and faster service in the future. We appreciate you bringing this to our attention and hope to have the opportunity to offer you a much better experience next time. Regards, Abhishek Pillai Director Guest Service

Customer review rating 5.0/5

Hemal D. Families - Confirmed reviews ALL

awesome

Dear Hemal, Thank you for your positive feedback. We are delighted to hear that you found our location appealing and enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Regards, Abhishek Pillai Director Guest Service

Customer review rating 4.5/5

Bijendra P. Business - Confirmed reviews ALL

very nice stay sound free

Dear Bijendra, Thank you for your kind words regarding the cleanliness and breakfast during your stay. We are pleased to hear that you enjoyed a sound-free environment, contributing to a pleasant experience. It is our aim to provide excellent service to all our guests. Regards, Abhishek Pillai Director Guest Service

Other web-users rate our hotel

  • 295 reviews 8.8/10 Location
  • 867 reviews 6.8/10 Room
  • 2,737 reviews 8.8/10 Service
  • 21 reviews 6.1/10 WiFi
  • 1,280 reviews 8.7/10 Food
  • 484 reviews 8.5/10 Breakfast
  • 475 reviews 9.7/10 Vibe
  • 417 reviews 8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Mumbai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.