Pullman Ciawi Vimala Hills Resort Spa & Convention 5 stars

Customer review rating (ALL Rating) 4.9/5 2,042 reviews

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Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, 16770 Bogor, Indonesia

Description

Hotel extras

  • Indonesia's first Pullman Resort, offering seamless access from Jakarta and Bogor

  • 227 thoughtfully designed rooms and villas overlooking verdant gardens and natural scenery

  • Refined dining experiences across two restaurants and two bars, each with its own character

  • Four swimming pools, a Kids Club, Activity Centre, and Pullman Spa for refined allday leisure

  • Two grand ballrooms and five versatile function rooms for gatherings of up to 1,300 guests

Our accommodation(s)

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Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor
Indonesia

GPS:-6.66528, 106.86764

Telephone
Fax +62 251 8306889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  2,042 reviews

Customer review rating 4.5/5

Olivia L. Families - Confirmed reviews ALL

All the staffs are friendly.

Dear Olivia L., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Customer review rating 5.0/5

Fadil A. Families - Confirmed reviews ALL

This was my first time experiencing such truly exceptional hospitality, and I must say I was genuinely touched. My 2-day stay at Pullman Ciawi Vimala Hills Resort Spa & Convention became incredibly meaningful thanks to the heartfelt service from the team. A very special appreciation goes to Amalia from the GRO team. Her warmth, sincerity, and genuine care made our stay feel so personal and unforgettable. You can truly feel that her service comes from the heart. Together with her wonderful colleagues Dea and Lutfia, they created such a welcoming atmosphere that made us feel extremely valued as guests. I would gladly give a thousand thumbs up to them! I would also like to highlight Mr. Teja from Service, who ensured our sahur meal arrived perfectly on time. His friendliness and attentiveness truly made the experience even more pleasant. Another sincere thank you to Mr. Syahrul from Housekeeping, who made sure our room was always spotless, comfortable, and perfectly prepared throughout our stay. Every interaction felt genuine, warm, and professional the kind of hospitality that truly leaves a lasting impression. Thank you for the best hospitality. I will definitely come back again in the future.

Dear Fadil A., Thank you very much for sharing such a heartfelt review following your recent stay at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are truly delighted to learn that your two-day stay was so meaningful and memorable. Your kind words about the genuine hospitality you experienced mean a great deal to us. It is especially wonderful to hear that Amalia from our GRO team made such a lasting impression with her warmth, sincerity, and attentive care. We will certainly share your appreciation with her, as well as with Dea and Lutfia, who will be thrilled to know that their efforts helped create a welcoming and memorable atmosphere for you. We are also grateful for your recognition of Teja from our Service team for ensuring your sahur meal arrived right on time, and Syahrul from Housekeeping for maintaining the comfort and cleanliness of your room throughout your stay. Your compliments will be proudly shared with them and the entire team as encouragement to continue delivering heartfelt service. At Pullman Ciawi Vimala Hills, we strive to create warm, genuine experiences for every guest, and it is incredibly rewarding to know that our team succeeded in making your visit truly special. Thank you once again for your generous feedback and for choosing to stay with us. We very much look forward to welcoming you back for another memorable stay in the future. Warm regards, Yosua Siregar Guest Experience Manager

Customer review rating 5.0/5

Felicia T. Couples - Confirmed reviews ALL

Located at the entrance of the Puncak area, this resort offers great convenience and versatility for travelers. There are plenty of activities available, making it an excellent choice for families traveling with kids. At the same time, couples can also enjoy a relaxing stay thanks to the resort’s pools and dining options. The room was clean, comfortable, and quiet. Even though the property is surrounded by trees, the corridors were very well maintained—I didn’t notice any fallen leaves during our stay, which shows how well the resort is managed. Breakfast at Damar was another highlight. The spread offered a wide variety of choices, and almost all the food and beverages we tried were excellent. It was a great way to start the day.

Dear Guest, Thank you for taking the time to share your wonderful review following your recent stay at Pullman Ciawi Vimala Hills. We are delighted to know that you found our location at the entrance of the Puncak area convenient and ideal for your travels. It is also very rewarding to hear that you appreciated the variety of activities available at the resort, making it enjoyable for both families with children and couples seeking a relaxing getaway. Your kind comments regarding the cleanliness and comfort of the room, as well as the well-maintained surroundings of the resort, are truly appreciated. Our housekeeping and landscaping teams work diligently to ensure the property remains spotless and welcoming, and it is gratifying to know their efforts contributed to your pleasant stay. We are equally pleased that you enjoyed your breakfast experience at Damar. Offering a wide variety of high-quality dishes is something our culinary team takes great pride in, and your compliments will certainly motivate them to continue delivering memorable dining experiences. We look forward to welcoming you back for another relaxing and enjoyable stay in the future. Warm regards, Yosua Siregar Guest Experience Manager

Customer review rating 5.0/5

Peter E. Solo - Confirmed reviews ALL

I received a surprise from Pullman Vimala Hills with a two-level upgrade, from what was supposed to be a single level as an Accor Gold member. Another impressive aspect was the breakfast, which was even better than last year. I will definitely stay at Pullman Vimala Hills again next time.

Dear Peter E., Thank you for sharing your wonderful experience at Pullman Ciawi Vimala Hills. We are thrilled that you enjoyed the two-level room upgrade and that it made your stay extra special. It’s also fantastic to hear that you found our breakfast even better than last year. Your loyalty as an Accor Gold member means a lot to us, and we look forward to welcoming you back to Pullman Vimala Hills for another memorable stay! Warm regards, Yosua Siregar Guest Experience Manager

Customer review rating 5.0/5

Yasyfi F. Families - Confirmed reviews ALL

Heartfelt thanks to Ms Luthfia and Mr Fajri for the amazing upgrade to Executive Suite King! 💕 Service goes above and beyond!

Dear Yasyfi F., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yosua Siregar Guest Experience Manager

Other web-users rate our hotel

  • 387 reviews 9.1/10 Location
  • 1,419 reviews 9.4/10 Room
  • 2,801 reviews 9.6/10 Service
  • 6 reviews 8.6/10 WiFi
  • 1,241 reviews 9.3/10 Food
  • 1,205 reviews 9.4/10 Amenities
  • 820 reviews 9.5/10 Vibe
  • 606 reviews 9.4/10 Breakfast

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