The room is nice, but the garden outside the room is not kept, many wild grass and some garbage is visible. The room is not cleaned during our stay. Breakfast is below expectation for a 5 star hotel, the local dishes served taste so so

Best garden view of Novotel bogor. Great choices for healthy breakfast. Staffs were really friendly and helpful. The location is quite and its fit to our need. Health protocol well implemented, which made us safe and no doubt. Highly recommend.

Nice pool and leisure with family

We had a family holiday in Bali. The staff at the Novotel were very good. The facilities were good and the rooms are good but need a bit of maintenance as does the swimming pool. A bit of work and it would be a very good hotel. This hotel has italian restaurant that very recommend for all of you guys. Very delicious pizza we already taste either other.

Nice resort in the quietest part of Bogor however it is the staff that make this place so special and enjoyable to us. Specialty dinners are a must, the pool ambience very relaxing. But need more attention for toilets at the pool are, i think it must renovated.

good food, nice place, good music

This is the best hotel ever, amazing atmosphere, good food and cleanliness, staffs also so explainable any information and thank you to the staff mbak Adis to helpful us. We will back soon!!!!

We enjoyed our time at Novotel Bogor. The staff was very friendly and helpful....especially receptionist Mbak Nuni. She was very nice and helfpul! Food was very good! We were in one room 2 nights then moved to another room that had recently been renovated. The renovated room was better! The only complaint was the work out/exercise facility needed to be cleaner. It seemed to be a little dirty. Thanks! Hope to return someday!

I have stayed in this hotel for 1N during this January. Previously my expectation was so-so since I have many experience staying in the many hotels in Bogor. In several hotels that I have visited, hotel staff seem less friendly. but in this hotel, I feel very good hospitality from check in to check out. This is very comfortable for me. The hotel room is very spacious and clean, so it feels comfortable. Breakfast was served with lots of choices and everything was delicious.

It was a good 2 nights stay. Will recommend to friends and family.

Rooms are good and spacious. Good embience for family get away from city crowd. Unfortunately, service level was slow. Room was dusty & not too clean. Still more room for improvement.italian food was satisfying and good. Breakfast was standard and need to improve the cleanliness as well.

This hotel need a lot of improvement for the services, cleanliness and staff training. I was very disappointed with the room cleanliness and how the staff behavior about cleanliness and hygiene during this pandemic situation. The food not satisfied at all, breakfast and dinner are about the same, don't have a lot of variety and the taste not good at all. Other guest has duplicate key of my room when I checked in and The Manager of duty could not gave me satisfied explanation.

2nd time at here, first for business meeting and now with family, just one night, the location good to take rest and dont go to anywhere, its far from anywhere, hotel was clean, but the room was bit old and need to renovation, air cont not cold enoughh, but its spacious room, my kids really happy to walk around and swimming pool was great, overall its nice hotel, as a member accor we got welcome drink and some fruit in the room, breakfast was good and tasty, the staff Ajeng very helpful, its just a little dissapointed as amember we cannot to late check out to 1.pm and just give for 12.15 pm , overall its ok

The place are nice, our child enjoy the vacation with swimming and feeding the animal, the breakfast are good and became good memory and we recomended this place to other and if we go again to Bogor Will came again to this hotel....

Staycation with my family booked 3 rooms. I had informed reservation that I am accor member and request for upgrade. What we've got is un-renovated room, with so many broken items. It has balcony but totally from concrete, blocked view. Bird dropping in curtain and dirty. Very easy to find spider web in ceiling and lamps. Even my maid room is better. 12 years becoming ACCOR member, this is the worst experience. Actually i had visit this hotel more than 20 times, but this time i am not lucky. They put us in the worst rooms. I can provide pictures if you want.