Novotel Bogor Golf Resort & Convention Center 5 stars

Customer review rating (ALL Rating) 4.8/5 989 reviews

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Novotel Bogor Golf Resort & Convention Center - Image 1
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Golf Estate Bogor Raya, West Java, 16710 BOGOR, Indonesia

Description

Hotel extras

  • 18-hole golf course, tennis, fitness centre

  • Free WiFi, many rooms with terrace or balcony

  • Kids' club with playground and outbound area

  • Pamper your kids with activities and meals with MyKids package

  • Indulge in our beverage experience with MyGlass package by Le Club Accorhotels

Our accommodation(s)

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Hotel location

Novotel Bogor Golf Resort & Convention Center

Golf Estate Bogor Raya, West Java
16710 BOGOR
Indonesia

GPS:-6.604141, 106.836877

Telephone
Fax +62 251 8271333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  989 reviews

Customer review rating 3.0/5

Ade Families - Confirmed reviews ALL

My stay at this hotel was fairly good and the service was nice, but when I arrived, the swimming pool was unavailable because it was under renovation. This had not been communicated in advance, even though the main purpose of my trip was a staycation with my child.

Dear Mr. Ade, Thank you for staying with us and for sharing your feedback regarding your recent experience. We are pleased to know that you found your stay fairly good and appreciated the service provided by our team. However, we sincerely apologize for the inconvenience caused by the swimming pool being unavailable during your stay. We understand how disappointing this must have been, especially as your visit was intended as a staycation with your child. We also regret that this information was not communicated in advance, and we truly appreciate you bringing this to our attention as it highlights an important area for improvement in our guest communication. Thank you for your valuable feedback. We hope to have the opportunity to welcome you and your family back to Novotel Bogor Golf Resort & Convention Center for a more complete and enjoyable experience in the future. Warm regards, Scott Won General Manager

Customer review rating 3.5/5

Chrestella Couples - Confirmed reviews ALL

Room & Facilities: The bed felt a bit worn out, and the balcony didn’t match the photos shown on Tiket.com or Booking.com. If I had known, I would have booked a higher-tier room. AC is a little warm. Dining & Bar: Breakfast was a bit disappointing, especially compared to Ibis Styles next door, which offers a better selection. The bar was also underwhelming, with no cocktails available and only two types of beer offered. Parking & Service: Parking was a challenge—when I returned one time, there was a wedding event, and I had difficulty finding a spot as well as getting assistance from staff. It would really help if there were a designated parking area for hotel guests checking in. Highlight: The spa was excellent—I’d definitely come back just for that experience.

Dear Mrs. Chrestella, Thank you for staying with us and for sharing your detailed feedback regarding your recent experience. We sincerely apologize that several aspects of your stay did not meet expectations. We regret to hear about the condition of the bed, the balcony not matching your expectations, as well as the air conditioning that felt less than optimal. Your feedback regarding breakfast variety and the bar selection is also well noted, as we continuously strive to enhance our dining experience. We also understand the inconvenience you experienced with parking, especially during a busy event, and we appreciate your suggestion regarding a more organized arrangement for in-house guests. On a positive note, we are truly pleased to know that you enjoyed the spa experience. It is always rewarding to hear that certain aspects of your stay stood out positively. Your feedback is very important to us as we continue to improve both our facilities and service quality. Thank you for helping us identify these areas for improvement. We hope to have the opportunity to welcome you back to Novotel Bogor Golf Resort & Convention Center for a much better and more seamless stay in the future. Warm regards, Scott Won General Manager

Customer review rating 0.5/5

Bramas Couples - Confirmed reviews ALL

It was bad experience for me and my wife. At April 11 , 2026 my wife was birthday , i choose to stay at novotel bogor base on recommendation . I already notes if i stay for a birthday vacation then reception inform us for the wording mirror and slice cake , I enter the room there is no slice cake and BOOM!!! . The electricity not work properly , we get power outage TWICE ! engineer already try to repair that and they give statement the electricity not go down again , but still outage . Mr.vian as duty manager come to our room and i complaint about services , and he offer to move to another room . We move to another room , we enter the room and BOOM ! again ! Aircond not work properly , aircon not being cold and make some noice from fan. After that The sink is leaking very heavily, so the bathroom is very wet . Mr vian come back to our room and say apologize and ask us to move again to another room . We move to another room and what we get ? ROOM NOT READY TO USE , AND FACILITY ALL BROKEN LIKE AUTOMATIC CURTAIN , MIRROR LAMP , KETTLE , AND ETC . Manager onduty change and come the new one , Mr.Arif and say apologize again to us and ask to move to another room .. and TOTAL WE MOVE 4 TIMES TO ANOTHER ROOM AND IT AT 12AM midnight

Dear Mr. Bramas, Thank you for staying with us and for sharing your feedback regarding your recent experience. We are truly sorry to learn that your stay, which was meant to be a special birthday celebration for your wife, turned into a disappointing experience. Please accept our sincere apologies for the multiple inconveniences you encountered, including the room condition, repeated power outages, air conditioning issues, and the need to move rooms several times late into the night. This is certainly far from the experience we strive to provide, especially on such an important occasion. Your experience has been taken very seriously as it reflects important aspects of our product quality that must be delivered with consistency and proper readiness. Thank you for bringing this to our attention. We truly hope to have the opportunity to restore your confidence and welcome you back to Novotel Bogor Golf Resort & Convention Center for a much improved and seamless stay in the future. Warm regards, Scott Won General Manager

Customer review rating 4.0/5

Anton Couples - Confirmed reviews ALL

A lot of tree and grass makes me comfort and the fresh air also priceless

Dear Mr. Anton, Thank you for staying with us and for sharing your feedback regarding your recent experience. We are delighted to know that you enjoyed the lush greenery, fresh air, and the overall comfort of our surroundings. Creating a relaxing and refreshing atmosphere close to nature is something we truly take pride in. We look forward to welcoming you back to Novotel Bogor Golf Resort & Convention Center for another peaceful and enjoyable stay in the future. Warm regards, Scott Won General Manager

Customer review rating 4.0/5

Ahmadi Couples - Confirmed reviews ALL

All good, but the toilet a bit smelly and the water took time to flow

Dear Mr. Ahmadi, Thank you for staying with us and for sharing your feedback regarding your recent experience. We are pleased to know that you had an overall good stay. However, we sincerely apologize for the inconvenience caused by the condition of the toilet, including the unpleasant odor and the slow water flow. This is certainly not the standard of comfort we strive to provide. Your feedback is very important to us as we continue to ensure better maintenance and overall guest comfort. Thank you for helping us identify these areas for improvement. We hope to welcome you back to Novotel Bogor Golf Resort & Convention Center for an even better and more seamless stay in the future. Warm regards, Scott Won General Manager

Other web-users rate our hotel

  • 204 reviews 8.5/10 Location
  • 1,097 reviews 8.2/10 Room
  • 1,465 reviews 9.4/10 Service
  • 8 reviews 7/10 WiFi
  • 646 reviews 8.8/10 Amenities
  • 570 reviews 9/10 Vibe
  • 531 reviews 7.5/10 Cleanliness
  • 285 reviews 8.7/10 Breakfast

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