Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 2,719 reviews

Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly *Please contact the resort*

  • Mindful dining at The Green Dining

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

The Green Dining

The Green blends fresh, local flavours with relaxed Gold Coast hospitality. From garden-inspired dishes to hearty favourites, enjoy dining that celebrates wellness, connection and the beauty of slowing down together, with meals to nourish body and soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,719 reviews

Customer review rating 4.5/5

Chun L. Couples - Confirmed reviews ALL

Happy got upgraded to the Privilege King room. Enjoyed the facilities in the room. Just wants to point out that the room had a musty smell when we first entered. I needed to open the side door to air the room and also turned on the air conditioning. After a while the musty smell was much less . The fragrance from the aroma therapy de-mister also helped . I also suggest have an instruction on how to use the de-mister because the previous room guest placed the internal funnel upside down and the mist was not coming out from the top until we placed it the right side up. Buffet breakfast was good. The steak in The Green restaurant was fantastic. Overall, we had a pleasant and peaceful stay.

Dear Chun, Thank you for sharing your feedback regarding your recent stay at Mercure Gold Coast Resort. We are pleased to hear that you enjoyed the upgrade to the Privilege King room and appreciated the facilities provided. We sincerely apologize for the musty smell you experienced upon entering your room. We understand that this can detract from the overall comfort and appreciate your efforts to remedy the situation by airing out the space. Your suggestion to include instructions for the aroma therapy de-mister is noted, and we will certainly consider how we can improve this aspect for future guests. It is wonderful to hear that you enjoyed the buffet breakfast and found the steak at The Green restaurant to be exceptional. Thank you for your kind words about your overall experience; we are delighted that your stay was pleasant and peaceful. We hope to welcome you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Alison L. Families - Confirmed reviews ALL

I loved being at the resort The welcome and goodbye were true Accor! A great team! Lito at reception shone

Dear Alison, Thank you for your kind words about our team and your overall experience at the resort. We appreciate your feedback regarding the internet issues, and we will take this into consideration for future improvements. Best regards, Mercure Gold Coast Resort

Customer review rating 1.5/5

Julie S. Families - Confirmed reviews ALL

The room smelt so stale, we had tiny little ants or insects crawling all over the bench, desk etc Just smelt really mouldy and yuk! Didn’t enjoy sleeping there at all. Have stayed before but this was pretty average to be honest.

Customer review rating 4.5/5

Christopher B. Families - Confirmed reviews ALL

Always like staying here when visiting the coast. Very reliable

Dear Christopher, Thank you for your kind feedback. We are delighted to hear that you appreciate our friendly staff, accommodations, and pool. Your continued patronage is greatly valued, and we look forward to welcoming you back on your next visit to the Gold Coast. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Kaveh K. Couples - Confirmed reviews ALL

Good parking space, great environment & clean rooms. enough amenities

Dear Kaveh K., Thank you for your positive feedback. We are pleased to hear that you found our accommodations comfortable and appreciated the parking facilities and cleanliness of the rooms. Your comments regarding our amenities are also valued. We look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Other web-users rate our hotel

  • 638 reviews 8.6/10 Location
  • 1,656 reviews 6.8/10 Room
  • 1,541 reviews 7.9/10 Service
  • 40 reviews 4.1/10 WiFi
  • 775 reviews 7.5/10 Comfort
  • 715 reviews 5.6/10 Cleanliness
  • 687 reviews 7/10 Food
  • 534 reviews 7.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Carrara