Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 2,473 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly *Please contact the resort*

  • Mindful dining at The Green Dining

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Twin Room

Photo out of - Classic Twin Room

Smart and spacious, featuring two queen beds, Wi-Fi, tea and coffee making facilities, and a smart TV with streaming access. Located on levels 2 and 3 with garden surrounds ensures a restful retreat after exploring the Gold Coast.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 36 m² / 387 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: Garden View
  • Most of the accommodation: Balcony
See availabilities

Upgrade your stay in a Superior King Room with a plush king bed, smart TV, Wi-Fi and tea and coffee. Located on levels 2 and 3, these rooms feature elevated views of the pool or golf course, with resort facilities including dining, pools and sports courts

  • Views:

    Golf view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Upgrade your stay in a Superior Twin Queen Room with two plush queen beds, smart TV, Wi-Fi and tea and coffee. Located on levels 2 and 3, these rooms offer views of the pool or golf course, with resort facilities including dining, pools and sports courts.

  • Views:

    Golf view or Pool side

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Resort King Room offers ground-floor convenience with direct access to tropical gardens, pool or golf course surrounds. Enjoy a plush king bed, smart TV, Wi-Fi and in-room refreshments, all within the resort's relaxed village-style setting.

  • Views:

    Garden View or Golf view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Resort Twin Queen Room offers ground-floor ease with direct access to tropical gardens, pool or golf course surrounds. Featuring two queen beds, smart TV, Wi-Fi and in-room refreshments, it's a comfortable retreat in the resort's relaxed setting.

  • Views:

    Garden View or Golf view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Unwind in a ground-floor Privilege King Spa Room with direct garden access. Featuring a plush king bed, spa bath, smart TV, Wi-Fi and in-room refreshments, it's designed for wellness and rejuvenation, blending comfort with a calm resort atmosphere.

  • Views:

    Garden View or Patio

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Unwind in a ground-floor Privilege Twin Queen Spa Room with direct garden access. Featuring two queen beds, indulgent spa bath, smart TV, Wi-Fi and in-room refreshments, it's designed for wellness and rejuvenation in the resort's calm surrounds.

  • Views:

    Garden View or Patio

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Accessible Resort Rooms offer the perfect respite after exploring the best of the Gold Coast. Rooms feature a Queen and Single Size beds, tea & coffee making facilities, a bar fridge, and bathroom with a Roll in shower and support rails throughout.

  • Views:

    Garden View

Max. number of persons
3
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 292 rooms
  • 4 rooms for people with reduced mobility
  • 24 connecting rooms
  • 292 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Indonesian
  • Portuguese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

13 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Video game area
  • Board games available
  • Play area
  • Green area

Well-being

Billabong Pool

  • Outside
  • On site

The Oasis Pool

  • Outside
  • On site

Gymnasium

  • On site

Sports and leisure

Gym

  • On site

Tennis Additional charge

  • On site

Tennis

  • Nearby

Golf Additional charge

  • On site
  • Golf course 18 holes

Table tennis

  • Nearby

Basketball court

  • On site

Golf Additional charge

  • Nearby
  • Golf course 18 holes

Basketball court

  • Nearby
  • On site
  • Enclosed outdoor parking
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 1.2 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Security

  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Street Parking

Palm Meadows Drive, Side Access Street, Street Parking, 4211 Carrara

GPS:-28.029653, 153.376648

Parking information

  • Near the property
  • Outdoor parking
  • Public
  • 50 parking spaces
  • Max Limited Height: 3 m / 1.5 ft

The Green Dining

Photo out of - The Green Dining

The Green blends fresh, local flavours with relaxed Gold Coast hospitality. From garden-inspired dishes to hearty favourites, enjoy dining that celebrates wellness, connection and the beauty of slowing down together, with meals to nourish body and soul.

Cooking style
Bistro
Capacity
180
Accessibility
Accessible service
64 Palm Meadows Drive, CARRARA, 4211 Carrara, Australia
Telephone +61 7 5555 7711

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

The Green blends fresh, local flavours with relaxed Gold Coast hospitality. From garden-inspired dishes to hearty favourites, enjoy dining that celebrates wellness, connection and the beauty of slowing down together, with meals to nourish body and soul.

Sit back with your favourite beverage and enjoy the view overlooking the golf course, or choose comfort food takeaway options from our seasonal menu to savour in the privacy of your room - the perfect way to indulge all day, your way

The Health and Fitness centre is a fully equipped health club with an extensive range of cardio and weight training equipment.

Future Therapy offers a full range of massage and beauty treatments including a signature remedial massage and full deluxe anti-stress facial using "certified organic" skin care products.

Share your special day with family and friends among the lush surroundings of the resort with sweeping views of the Gold Coast hinterland, creating the perfect ambience. As an all-inclusive venue from pre-wedding delights to the big day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,473 reviews

Customer review rating 5.0/5

Christine M. Friends - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and the game day package. It is always our goal to provide memorable experiences for our guests. We look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Sarah M. Couples - Confirmed reviews ALL

Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness of your room and the excellent service provided by our staff. We appreciate your observations about the bathroom's condition, as we continuously seek ways to enhance our guest experience. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Pa C. Couples - Confirmed reviews ALL

Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the room upgrade and the special anniversary gifts. It is always our aim to provide a memorable experience for our guests, and we are glad that our staff's assistance with your luggage was a positive aspect of your visit. We sincerely apologize for the inconvenience caused by the fruit flies at the buffet. Your suggestion regarding the use of solutions to deter them is appreciated and will be taken under consideration as we strive to ensure a pleasant dining experience for all our guests. Furthermore, we acknowledge your comments regarding the accessibility of our facilities, including the desire for ramps and lifts. Please be assured that we take guest feedback seriously as we continually look for ways to enhance our property. Thank you once again for your kind words and observations. We look forward to welcoming you back for another stay. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Donna C. Couples - Confirmed reviews ALL

Dear Donna, Thank you for your kind words regarding the cleanliness and comfort of our hotel, as well as the friendliness of our staff. We are delighted that you enjoyed our location and had a pleasant stay. Your feedback is greatly appreciated. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Alan Y. Families - Confirmed reviews ALL

Thank you for your positive feedback. We are delighted to hear that you appreciated the tranquility of our location. It is always our goal to provide a peaceful retreat for our guests. Best regards, Mercure Gold Coast Resort.

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and the game day package. It is always our goal to provide memorable experiences for our guests. We look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Sarah M. Couples - Confirmed reviews ALL

We had a lovely experience staying at Mercure Gold Coast. The room was clean and neat. The staff and service were excellent. It does feel a bit run down in some places, the room's bathroom was an odd mix of old and new. Would happily stay here again though!

Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness of your room and the excellent service provided by our staff. We appreciate your observations about the bathroom's condition, as we continuously seek ways to enhance our guest experience. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Pa C. Couples - Confirmed reviews ALL

Thank you for the Upgrade of the room. And our Anniversary Presents. We were actually asked at reception, by the lovely young man who served us, if we'd like a hand with our luggage. It's the third time we've stayed here and that was a first. The Fruit Flies were a bit of a nuisance. They certainly enjoyed the fresh fruit section of the buffet. You need to get a couple of those twirling thingies to drive them away. A ramp from the carpark is still on our WANT List. As well as Lifts to the Second & Third Floor. Even a Dumb Waiter to put luggage in. As we're in our early 70's, we don't know how longer we can come there, as the stair/luggage combination is certainly daunting. Thank you, AGAIN. 🌻 Mrs Pam C.

Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the room upgrade and the special anniversary gifts. It is always our aim to provide a memorable experience for our guests, and we are glad that our staff's assistance with your luggage was a positive aspect of your visit. We sincerely apologize for the inconvenience caused by the fruit flies at the buffet. Your suggestion regarding the use of solutions to deter them is appreciated and will be taken under consideration as we strive to ensure a pleasant dining experience for all our guests. Furthermore, we acknowledge your comments regarding the accessibility of our facilities, including the desire for ramps and lifts. Please be assured that we take guest feedback seriously as we continually look for ways to enhance our property. Thank you once again for your kind words and observations. We look forward to welcoming you back for another stay. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Donna C. Couples - Confirmed reviews ALL

Very friendly staff , great location

Dear Donna, Thank you for your kind words regarding the cleanliness and comfort of our hotel, as well as the friendliness of our staff. We are delighted that you enjoyed our location and had a pleasant stay. Your feedback is greatly appreciated. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Alan Y. Families - Confirmed reviews ALL

We picked this location because of the quietness compared to other beachy areas

Thank you for your positive feedback. We are delighted to hear that you appreciated the tranquility of our location. It is always our goal to provide a peaceful retreat for our guests. Best regards, Mercure Gold Coast Resort.

Customer review rating 4.5/5

Emily M. Business - Confirmed reviews ALL

A lovely 5 night stay. Really enjoyed my time at the Mercure.

Thank you for your kind words regarding your recent stay at Mercure Gold Coast Resort. We are delighted to hear that you enjoyed our location, facilities, and the service provided by our staff. We look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Anthony M. Couples - Confirmed reviews ALL

Great

Thank you for your positive feedback regarding your excellent room. We appreciate your comments on the restaurant and will take your thoughts on menu variety into consideration as we strive to enhance our guests' dining experiences. Best regards, Mercure Gold Coast Resort

Customer review rating 4.5/5

Edwina A. Couples - Confirmed reviews ALL

Very comfortable stay, good sized rooms. Good value resort.

Thank you for your positive feedback regarding the spacious accommodations and overall value of your stay. We are delighted to hear that you found your experience comfortable and enjoyable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Trevor F. Couples - Confirmed reviews ALL

This is by far the best resort to stay at Excellent service clean rooms good food

Thank you for your kind words regarding your recent stay at our resort. We are thrilled to hear that you enjoyed our service, cleanliness, and dining options. Your positive feedback motivates our team to continue providing exceptional experiences for our guests. Best wishes, Mercure Gold Coast Resort

Customer review rating 5.0/5

Jennifer B. Couples - Confirmed reviews ALL

We had a lovely clean comfortable room for our stay. Very relaxing overlooking the pool. The meals served from the bar were delicious.

Thank you for your kind feedback. We are delighted to hear that you enjoyed your comfortable room and found the atmosphere relaxing. It is also wonderful to know that you appreciated the meals from our bar. We hope to welcome you back soon. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Sheridan M. H. Business - Confirmed reviews ALL

I love the feel of this hotel. Just missed room service and lifts.

Thank you for your kind words regarding your stay. We are pleased to hear that you enjoyed our tranquil location and beautiful surroundings. We appreciate your feedback about room service and lifts, as we continually strive to enhance our guests' experiences. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Robert P. Couples - Confirmed reviews ALL

Great location, very comfy,friendly helpful staff

Thank you for your kind feedback regarding our location and the comfort of your stay. We are pleased to hear that our team provided you with friendly and helpful service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Lynn M. Families - Confirmed reviews ALL

Fantastic hotel stay from check in to check out. Friendly welcoming staff. All departments, front office, restaurant and housekeeping.an amazing team Will be back again soon

Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our team welcoming and experienced a seamless stay from check-in to check-out. We look forward to welcoming you back for another wonderful family getaway. Best regards, Mercure Gold Coast Resort

Customer review rating 3.5/5

Scott O. Families - Confirmed reviews ALL

The Mercure provided a comfortable stay for one night. We were a small family of 3, attending the football. The desk on arrival was lovely and accommodating. The rooms were clean and tidy, despite one of the beds having an issue with the sheet. The outlook was fine and amenities okay. The restaurant on sight offered value for money. Parking was included.

Thank you for your feedback regarding your recent stay with us. I am pleased to hear that you found our location peaceful and enjoyed the comfortable accommodations. However, I regret that there was an issue with the bed sheets, as we strive to maintain high standards of cleanliness. Your comments on the restaurant and parking are appreciated, and I will ensure that the relevant departments are made aware of your experience. We value your insights and hope to provide an even better experience on your next visit. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Laura L. M. Families - Confirmed reviews ALL

It was a great experience, and it was also my first stay at Mercure. The team left me a lovely welcome card with a bottle of wine, which I thought was a very nice touch. There was enough variety in the breakfast buffet, although there could be more options for guests with allergies or dietary requirements. I would definitely come back again, as I really loved the nature vibes and the tranquil, quiet views. It was a lovely and relaxing stay overall.

Thank you for sharing your wonderful experience with us at Mercure Gold Coast Resort. We are delighted to hear that you found your stay comfortable and enjoyed the thoughtful welcome gesture from our team. It is gratifying to know that you appreciated the tranquil surroundings and breakfast options. We value your feedback regarding dietary selections and will certainly take it into account as we strive to enhance our offerings for all guests. We look forward to welcoming you back for another relaxing stay in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

John A. Friends - Confirmed reviews ALL

Well located for our situation. Easy to locate. Very helpful and considerate reception staff. The meals at "The Cart" were very well presented and a good selection available.

Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and appreciated the service from our reception team. It is wonderful that you enjoyed the meals at The Cart. We look forward to welcoming you back. Best regards, Mercure Gold Coast Resort

Customer review rating 4.5/5

Paola P. Families - Confirmed reviews ALL

Lovely hotel and very well maintained

Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our facilities well-maintained and enjoyed your experience. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Lyn B. Business - Confirmed reviews ALL

When we have interstate staff come to train at our Head Office we always book Mecure Gold Coast and everyone that stay there only have great things to say regarding their accommodation

Thank you for your kind words regarding your experiences with us. We are pleased to hear that you and your staff consistently enjoy your stays at Mercure Gold Coast Resort. We look forward to welcoming you and your team back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 4.5/5

Kathy B. Couples - Confirmed reviews ALL

Great, well trained staff in all areas. Always polite and go out of their way to be helpful. Room comfortable and clean. Close to pool, restaurant and great balcony overlooking the golf course. This is our second stay and we will definitely be returning. Good value for money and buffet breakfast was always hot. Highly recommend this Hotel.

Thank you for taking the time to share your positive experience at Mercure Gold Coast Resort. We are delighted to hear that you found our staff to be helpful and polite, and that your room was comfortable and clean. It is wonderful to know that you enjoyed the amenities and the buffet breakfast during your stay. We truly appreciate your recommendation and look forward to welcoming you back for a third visit. Best regards, Mercure Gold Coast Resort

Customer review rating 3.5/5

Andrew C. Couples - Confirmed reviews ALL

As a priority member I certainly didn’t feel it.

Thank you for sharing your feedback regarding your recent stay with us. We regret to hear that you did not feel valued as a priority member. Your experience is important to us, and we appreciate your insights as we strive for improvement. Best regards, Mercure Gold Coast Resort

Other web-users rate our hotel

  • 662 reviews 8.8/10 Location
  • 1,656 reviews 7/10 Room
  • 1,499 reviews 8.3/10 Service
  • 40 reviews 4/10 WiFi
  • 768 reviews 7.7/10 Comfort
  • 712 reviews 5.9/10 Cleanliness
  • 644 reviews 7.2/10 Food
  • 516 reviews 7.7/10 Breakfast

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