Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 2,703 reviews

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Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly *Please contact the resort*

  • Mindful dining at The Green Dining

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

The Green Dining

The Green blends fresh, local flavours with relaxed Gold Coast hospitality. From garden-inspired dishes to hearty favourites, enjoy dining that celebrates wellness, connection and the beauty of slowing down together, with meals to nourish body and soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,703 reviews

Customer review rating 4.0/5

Morag B. Business - Confirmed reviews ALL

We had no towels on arrival. The dinner service in the Green Dining on Friday evening was unsatisfactory. We had to wait over one and a half hours for our meal, and one of the guests at our table an hour for her drink - a raspberry lemonade. We had a 6.30 booking, early so we could get the children and dancers who had a big compeition the next day to bed early.

Customer review rating 4.5/5

Sharon W. Families - Confirmed reviews ALL

Family gathering from many places, great place, didn't need to leave. Awesome pool, comfortable beds, great service, places to eat, quiet, everything you want really

Dear Sharon W., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our pool, comfortable accommodations, and family-friendly environment. It is gratifying to know that you had a great time during your family gathering and found everything to your satisfaction. Best regards, Mercure Gold Coast Resort

Customer review rating 3.5/5

Christine E. Families - Confirmed reviews ALL

We booked a pet friendly room for our stay so we could bring our small dog. This cost nearly $200 more than what we would have booked and that’s ok because we love our little pooch. However we did not receive our package of doggie things - bed and bowls etc until the next day (we were only staying one night with a late check out) so had to improvise on that front. Our room had an enclosed paved courtyard which wasn’t really practical for taking the dog out to the toilet at night - I had to walk out to the public areas to the grass rather than just stepping outside into a garden as other rooms in the block had. However it was a lovely private room and the included goodies were much appreciated.

Customer review rating 3.5/5

Greg H. Friends - Confirmed reviews ALL

First room had lock issues,four sets of keys ,then a new room.I stupidly left my wallet behind and even though an Accor member,had to go and get the $100 per night fee.

Customer review rating 3.5/5

Elise D. Families - Confirmed reviews ALL

The Oasis Pool was a favourite for my daughter and her friends after their long days dancing. The shower pressure was beautiful but the spray cleaned both our bodies and the bathroom floor at the same time. The mini fridge was rusty and the little milk provided was unsealed plus there was a half finished 2L bottle of cows milk which seemed weird to me. The cupboards didn't close properly. The beds are comfortable but the aircon noise was infuriating and kept me awake for 4 nights.

Other web-users rate our hotel

  • 665 reviews 8.7/10 Location
  • 1,706 reviews 6.8/10 Room
  • 1,569 reviews 8/10 Service
  • 39 reviews 4/10 WiFi
  • 802 reviews 7.6/10 Comfort
  • 733 reviews 5.5/10 Cleanliness
  • 702 reviews 7.1/10 Food
  • 551 reviews 7.9/10 Breakfast

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