Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 2,879 reviews

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Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly *Please contact the resort*

  • Mindful dining at The Green Dining

Our accommodation(s)

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Room 1

Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

The Green Dining

The Green blends fresh, local flavours with relaxed Gold Coast hospitality. From garden-inspired dishes to hearty favourites, enjoy dining that celebrates wellness, connection and the beauty of slowing down together, with meals to nourish body and soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,879 reviews

TripAdvisor Rating  4.0/5  1,768 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Michael C. Couples - Confirmed reviews ALL

Dear Michael C., Thank you for your kind words regarding your recent stay at our resort. We are delighted to hear that you found our facility refreshed and that you enjoyed the relaxing atmosphere. Your positive feedback motivates us to maintain our standards of cleanliness and comfort. Warm regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Inge S. Business - Confirmed reviews ALL

Dear Inge S., Thank you for your positive feedback regarding your recent stay at Mercure Gold Coast Resort. We are pleased to hear that you appreciated our location, cleanliness, and the amenities provided in your room. It is also wonderful to know that our staff made a favorable impression during your time with us. We sincerely apologize for the oversight regarding the personal item found in your room and the lack of linen changes. We understand how important cleanliness and attention to detail are for our guests. Your comments about the bathroom décor have been duly noted, and we appreciate your suggestions for improvement. It is unfortunate that your schedule did not allow for you to experience our pool and dining facilities, as we strive to ensure all guests have a complete and enjoyable experience. Thank you once again for your review, and we hope to welcome you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 1.5/5

Boontarika W. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Vivienne M. S. Business - Confirmed reviews ALL

Dear Vivienne M. S., Thank you for taking the time to share your experience at Mercure Gold Coast Resort. We appreciate your positive comments regarding the peaceful surroundings and your overall stay. I sincerely apologize for the difficulties you encountered while attempting to access your benefits as an Accor Gold member. It is regrettable that you had to make an additional trip to the Resort, resulting in a loss of valuable time during your conference. We understand how important it is for our guests to receive prompt and knowledgeable assistance, and your feedback regarding the training of our new staff member will be taken into consideration to improve our service. We are committed to providing a seamless experience for all our guests, and your insights are invaluable in helping us achieve that goal. Thank you once again for your understanding, and we hope to have the opportunity to welcome you back in the future for a more flawless stay. Best regards, Mercure Gold Coast Resort

Customer review rating 4.5/5

Stacy F. Business - Confirmed reviews ALL

Dear Stacy F., Thank you for your kind words regarding our staff; they strive to provide exceptional service. We appreciate your feedback about the location and accessibility, as we aim to ensure all guests have a comfortable stay. Best regards, Mercure Gold Coast Resort

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Other web-users rate our hotel

  • 653 reviews 8.5/10 Location
  • 1,731 reviews 6.8/10 Room
  • 1,623 reviews 8.3/10 Service
  • 33 reviews 5.3/10 WiFi
  • 805 reviews 7.4/10 Comfort
  • 737 reviews 5.7/10 Cleanliness
  • 725 reviews 7/10 Food
  • 532 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.