Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 4,188 reviews

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Mercure Gold Coast Resort - Image 1
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Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4
64 Palm Meadows Drive, CARRARA, 4211 CARRARA, Australia

Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Telephone
Fax +61 7 5555 7701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,188 reviews

TripAdvisor Rating  4.0/5  1,741 reviews

Certificate of excellence 2024

Really good but needs attention in a few areas

TripAdvisor rating 4.0/5

JeffS758 Business - TripAdvisor review

Obviously a big golf resort, but I went there for a corporate event. Check in was amazingly fast and smooth and the foyer looked fantastic with a massive staircase. The room was ok but that was all. Aircon wouldn’t heat up not matter how hard I tried to make it work. Some of the furniture is very tired, as were the bathroom tiles and the carpets. The sheets seemed too short and kept creeping up over the end of the bed. You can order food from your room but then have to go collect it. The restaurant was nice although we were asked to wait 45mins for a table when it was half empty. Maybe short on chefs? The bar staff were wonderful but there simply was not enough of them. The bar was often 4 people deep with 1 person serving. This guy worked his butt off but simply couldn’t keep up. Both nights at 8.45 they’d call last drinks even though the bar was crowded. It’s not like you can walk to another bar so we all found this very annoying. The function venue space was perfect and we all enjoyed ourselves over the 2 days. I think if you used the golf course and pool area it’d be a great place to stay.

great location

Customer review rating 4.0/5

Wendy H. Friends - Confirmed reviews ALL

Was happy to be upgraded to a Golf Course view on our second and third night of our stay.

Dear Wendy, We are delighted to hear that you enjoyed the great location and your upgrade to a Golf Course view. Thank you for choosing Mercure Gold Coast Resort. We look forward to welcoming you back soon. Best regards, Mercure Gold Coast Resort

Beautiful resort, great service

Customer review rating 4.0/5

Leiann M. Families - Confirmed reviews ALL

My family and I enjoyed our stay. Our room was nice. The shower over the bath was a bit tricky to switch the taps for the shower but we eventually worked it out. We would have preferred being closer to the main pool instead of being right down the back as well. Room service would have been nice as well. Buffet breakfast was definitely the highlight!

Very Enjoyable

Customer review rating 4.5/5

Greg Couples - Confirmed reviews ALL

Highly recommend. Excellent value. Great food and facilities.

Dear Greg, Thank you for your positive review! We are delighted to hear that you enjoyed your stay, our food, and facilities. We are also very happy to hear that you found our bar team to be very friendly and helpful throughout your stay. We appreciate your recommendation and hope to welcome you back soon. Warm regards, Tahlia Grainger Assistant Manager - Front Office

Quiet, and tidy

Customer review rating 3.5/5

Mark K. Families - Confirmed reviews ALL

Enjoyed my room

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Other web-users rate our hotel

  • 757 reviews 8.3/10 Location
  • 2,282 reviews 6.8/10 Room
  • 2,135 reviews 8.5/10 Service
  • 47 reviews 5.4/10 WiFi
  • 1,013 reviews 7.5/10 Comfort
  • 971 reviews 5.6/10 Cleanliness
  • 962 reviews 7/10 Food
  • 593 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.