Mercure Gold Coast Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 2,674 reviews

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Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly *Please contact the resort*

  • Mindful dining at The Green Dining

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

The Green Dining

The Green blends fresh, local flavours with relaxed Gold Coast hospitality. From garden-inspired dishes to hearty favourites, enjoy dining that celebrates wellness, connection and the beauty of slowing down together, with meals to nourish body and soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,674 reviews

Customer review rating 4.5/5

Paul H. Friends - Confirmed reviews ALL

Stayed 4 nights for a golf trip. The rooms were clean and the staff were exceptional. We had three dinners and a welcome event during our stay. Credit to the staff that worked well as a team. The resort is dated but the beds were comfortable and my room was spacious. Pillows were ultra thin but the bed linen was acceptable.

Dear Paul H., Thank you for taking the time to share your experience at Mercure Gold Coast Resort. We are delighted to hear that you enjoyed a comfortable stay and found our staff to be exceptional. Your feedback regarding the dated aspects of the resort and the pillows has been duly noted. We continuously strive to enhance our guests' experiences and your comments will assist us in this endeavor. We hope to welcome you back in the future for another enjoyable stay. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

William R. Couples - Confirmed reviews ALL

Refined, comfortable rooms. Good food menu, well located.

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable and enjoyed our food offerings, as well as our convenient location. We look forward to welcoming you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 5.0/5

Lisa B. Solo - Confirmed reviews ALL

Loved my stay here. Away from the crowds. Beautiful Pool and rooms - very comfortable beds. There is a bus to Robina and Pacific Fair about a 8 minute walk from the Hotel. Great customer service from Front Reception, Breakfast was awesome and very good service by all staff. Will stay again.

Thank you for your wonderful feedback regarding your recent stay at Mercure Gold Coast Resort. We are delighted to hear that you enjoyed the peaceful atmosphere, comfortable accommodations, and our exceptional customer service. It is gratifying to know that our breakfast and staff contributed positively to your experience. We look forward to welcoming you back for another memorable visit. Best regards, Mercure Gold Coast Resort

Customer review rating 4.0/5

Brendan H. Families - Confirmed reviews ALL

The staff were friendly and approachable especially cashier 10… ( sorry I didn’t catch his name) and also Manager Christine who helped us the most during our three power outages in the room.

Thank you for your positive feedback regarding your recent stay at Mercure Gold Coast Resort. We are delighted to hear that our proximity to the Carrara Indoor Sports Centre met your needs. It is rewarding to know that our staff, including the team member you mentioned and Manager Christine and Gab, provided you with the assistance you required during your stay. We appreciate your comments and hope to welcome you back in the future. Best regards, Mercure Gold Coast Resort

Customer review rating 3.5/5

Nicolle G. Business - Confirmed reviews ALL

Nice resort, comfy beds, clean, spacious room. Nice pool. Gym needs improvement.

Dear Nicolle G., Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed the comfort of our rooms and the resort's amenities. We appreciate your input regarding the gym facilities and will take it into consideration for future enhancements. Goodbye, Mercure Gold Coast Resort

Other web-users rate our hotel

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  • 802 reviews 7.5/10 Comfort
  • 734 reviews 5.6/10 Cleanliness
  • 708 reviews 7/10 Food
  • 554 reviews 7.9/10 Breakfast

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