Mercure Gold Coast Resort

Customer review rating (ALL Rating) 4.3/5 3,859 reviews

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Description

Hotel extras

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

Our accommodation(s)

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Hotel location

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

GPS:-28.029533, 153.377278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,859 reviews

TripAdvisor Rating  4.0/5  1,729 reviews

Certificate of excellence 2022

Relaxing

Customer review rating 5.0/5

Philip Couples - Confirmed reviews ALL

It was a nice relaxing stay and the room was very good

Dear Phillip M., Thank you for your positive review! We hope to welcome you back to the resort. Yuta Assistant Manager - Front Office

Great service

Customer review rating 5.0/5

Shay Business - Confirmed reviews ALL

Rooms were spotless. Staff were friendly and helpful. Facilities were amazing. Great breakfast smorgasbord.

Dear Shay G., Thank you for your positive review! We hope to welcome you back to the resort. Yuta Assistant Manager - Front Office

Tidy Clean Room and Easy parking and Location

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Tidy Clean Room and Easy parking and Location No benefits given at all been Accor Gold

Enjoyable stay

Customer review rating 5.0/5

Linda Couples - Confirmed reviews ALL

From checking in with your receptionist Lauren on Friday and checking out with Monika on Monday morning, we had an excellent stay.

Dear Linda, Thank you for your kind words about our receptionists, Lauren and Monika. We are incredibly proud of our team and appreciate it when they get recognition for their hard work. We appreciate the fact that you chose to stay with us at the Mercure Gold Coast Resort, and we are glad to hear that you had an enjoyable stay. At Mercure Gold Coast Resort, we strive to create a welcoming atmosphere and ensure that all of our guests feel comfortable and looked after during their stay. We value your feedback as it helps us to make improvements so that others can enjoy a great experience when visiting us. Thank you again for taking the time to share your experience with us; we hope to have the opportunity to host you again soon. Yuta Assistant Manager - Front Office

Well located

Customer review rating 3.5/5

Nina A. Business - Confirmed reviews ALL

The only thing, with a husband who has a medical condition, a walk in shower would have been easier.

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Other web-users rate our hotel

  • 781 reviews 8/10 Location
  • 2,337 reviews 6.6/10 Room
  • 2,133 reviews 8.4/10 Service
  • 62 reviews 5.5/10 WiFi
  • 1,045 reviews 7.3/10 Comfort
  • 966 reviews 5.2/10 Cleanliness
  • 951 reviews 7.3/10 Food
  • 570 reviews 7.9/10 Breakfast

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