Mercure Jakarta Pantai Indah Kapuk 4 stars

Customer review rating (ALL Rating) 4.5/5 1,079 reviews

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Mercure Jakarta Pantai Indah Kapuk - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 JAKARTA, Indonesia

Description

Hotel extras

  • 15-min drive from and to Soekarno-Hatta International Airport of Jakarta

  • Direct connection to PIK Avenue Mall

  • Easy access to mangrove conservation park, international golf courses

  • Famous food streets, fresh market and night seafood within walking distance

  • Restaurant with amazing views of the Jakarta Bay and downtown

Our accommodation(s)

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Hotel location

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 JAKARTA
Indonesia

GPS:-6.110089, 106.740407

Telephone
Fax +62 21 22571999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NSNTR

NSNTR features a modern international Bistro & Bar with an Indonesian cuisine, locally inspired dishes. Located on the 8th floor, it offers a breathtaking views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,079 reviews

TripAdvisor Rating  4.9/5  2,939 reviews

Customer review rating 5.0/5

A. A. Business - Confirmed reviews ALL

Room so clean, food so nice and good.. the hospitality was so great

Dear A., We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Customer review rating 5.0/5

Silvano R. G. Couples - Confirmed reviews ALL

Comfortable location being connected with PIK Avenue Mall. The staff is very kind and attentive, a Mercure's blueprint. We have enjoyed the welcoming and caring service from each staff member and we highly recommend staying in this Mercure Hotel. Thank you to all the reception and room service staff!

Dear Silvano R. G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. We are truly delighted to hear that you had a great experience during your stay and that you enjoyed the comfort and convenience of our location, directly connected to PIK Avenue Mall. It is especially rewarding to know that our team made a positive impression through their kindness, attentiveness, and welcoming service, which truly reflects the Mercure spirit. Your appreciation for our reception and room service teams means a great deal to us, and we will be more than happy to share your kind words with them as encouragement. Providing caring and memorable experiences for our guests is always our top priority, and your recommendation motivates us to continue delivering high service standards. We sincerely look forward to welcoming you back to Mercure Jakarta Pantai Indah Kapuk for another pleasant and memorable stay in the future. Sincerely, Ricky HALIM Front Office Manager

Customer review rating 4.5/5

K. K. Families - Confirmed reviews ALL

everything good

Dear K. Kimpun, We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Good hotel

TripAdvisor rating 5.0/5

GoPlaces32398955418 TripAdvisor review

The check-in process was quick and easy, which I appreciated to Mei Housekeeping The room was clean and tidy. Good hotel. I will stay again 🙌🙌

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Mercure Jakarta Pantai Indah Kapuk

Customer review rating 5.0/5

Ignatius M. I. Couples - Confirmed reviews ALL

nice service, good stay, excellent location

Dear Ignatius M. I., We very much appreciate your comments regarding your stay at Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

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Other web-users rate our hotel

  • 569 reviews 9.7/10 Location
  • 815 reviews 7.4/10 Room
  • 957 reviews 9.2/10 Service
  • 16 reviews 7.8/10 WiFi
  • 390 reviews 8/10 Cleanliness
  • 364 reviews 9.1/10 Food
  • 278 reviews 8.5/10 Amenities
  • 242 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.