Pullman Melbourne Albert Park 5 stars

Customer review rating (ALL Rating) 3.9/5 2,081 reviews

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Description

Hotel extras

  • A picturesque lakeside location overlooking Albert Park

  • The closest hotel to the Australian Grand Prix Formula 1 which occurs in March every year

  • Conference facilities for up to 1600 people

  • 169 Pullman Guest rooms and 209 rooms at the adjoining Mercure Melbourne Albert Park

  • Feel reassured with access to AXA medical teleconsultation free of charge

Our accommodation(s)

Hotel location

Pullman Melbourne Albert Park

65 Queens Road, ALBERT PARK
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,081 reviews

TripAdvisor Rating  4.0/5  1,757 reviews

Excellent Service

Customer review rating 4.0/5

Mc Business - Confirmed reviews ALL

I found the staff especially concierge to be very helpful and prompt even on issues that were not traditionally there job like checking out. The hotel was very comfortable and the room I had was spacious and well setup. In room entertainment is always a let down just put a normal TV in there and this would improve.

Dear Michael, We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services

Good stay, perfect spot for grand prix

Customer review rating 4.0/5

Mg Couples - Confirmed reviews ALL

The room was clean and the food was perfect

Dear Michael, We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services

Fabulous value

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Amazing room for the price, large bathroom, comfortable beds, good location. Check in took a minute, everything went incredibly smoothly. Room was a bit dusty, but for the price I paid the value was exceptional

Mixed Feelings

Customer review rating 3.0/5

Matt Business - Confirmed reviews ALL

Mixed feelings with the stay. Room was very nice and spacious, clean and relatively modern. However the service was slow and at often times comical. All staff were pleasant, however the speed of service was very average. The check-in process was painfully slow, the cafe in reception was worse and at the restaurant they forgot my entree and the main was served 15 minutes after the other guests at my table.

Dear, Thank you for taking the time to provide this feedback. Thank you for bringing the above to our attention and hope we might be able to welcome you back to the Pullman and provide you with a more seamless experience. Kind regards Guest Services

Holiday to meet up with our Family.

Customer review rating 5.0/5

Margaret A. N. Couples - Confirmed reviews ALL

From the moment we checked into the Pullman our experience was amazing. We checked in quite late as our flight into Melbourne was a late one. The Front Office Manager was so kind and helpful to us as we checked in. Nothing was too much to ask of her. She went out of her way to make us so welcome. All the staff we meet during our stay were so nice. The housemaids did a wonderful job cleaning our room. Sometimes the forgotten staff as one does not always see them. But I know they have such an important job. We will definitely stay at the Pullman again soon.

Dear Anne, We very much appreciate your comments regarding your stay at the Pullman Melbourne Albert Park. It is always a pleasure to receive this positive feedback and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darrien Warren

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Other web-users rate our hotel

  • 531 reviews 8.1/10 Location
  • 1,303 reviews 6/10 Room
  • 1,168 reviews 6.7/10 Service
  • 13 reviews 4.2/10 WiFi
  • 453 reviews 4.7/10 Cleanliness
  • 386 reviews 4.7/10 Food
  • 319 reviews 6.3/10 Breakfast
  • 272 reviews 5.3/10 Value

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