Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,249 reviews

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Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,249 reviews

TripAdvisor Rating  3.5/5  1,361 reviews

Good location

Customer review rating 3.5/5

Kristen Couples - Confirmed reviews ALL

2 night stay. Had two separate bookings but welcome drink only loaded onto one. Had an accessible room. Had a shower chair but no rails for support. No place to hang towels. Breakfast always good. No wine as welcome gift.

No Room Service After 9pm!

Customer review rating 2.0/5

Tony Business - Confirmed reviews ALL

Room service 24hrs, even with a reduced choice, seems like the norm in a major hotel chain in the largest city in the country. Not with these guys though.

Well local, but tired and needs a refresh.

Customer review rating 1.5/5

Andrew Business - Confirmed reviews ALL

The hotel is well located, near public transport and restaurants in the heart of Parramatta. However, the hotel itself leaves a lot to be desired, particularly with what you should be able or expect from a Novotel brand. The room was ok, albeit with a significant lack of lighting. The bathrooms were very disappointing and don’t appear to have been refreshed since the 80s. The gym/fitness facility and pool were also very substandard compared to what should be expected by the brand.

Good access to dining and shopping

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had a comfortable stay. There was only one problem. The reservation confirmation on agoda said that breakfast was included as a perk, but when I checked with your staff at the time of check-in, she replied that breakfast was not included. I was very disappointed that she did not check with agoda.

Not as nice as I thought.

TripAdvisor rating 3.0/5

Tony D Couples - TripAdvisor review

Booked through the All Accor app thinking it would be safe to do. I wish I had read reviews first. Photos are not up to date and it's old and needs a renovation. Staff were pleasant, but we left an item in the room and rang them as soon as we realised. Two phone calls and no reply. Disappointed.

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Other web-users rate our hotel

  • 834 reviews 8.9/10 Location
  • 1,501 reviews 5.2/10 Room
  • 1,110 reviews 7.8/10 Service
  • 19 reviews 5.4/10 WiFi
  • 690 reviews 4.7/10 Comfort
  • 577 reviews 5.5/10 Cleanliness
  • 296 reviews 5.6/10 Breakfast
  • 294 reviews 3.5/10 Amenities

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