Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,278 reviews

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Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,278 reviews

TripAdvisor Rating  3.5/5  1,354 reviews

Location a. value

Customer review rating 4.0/5

Steve A. F. Families - Confirmed reviews ALL

Great value a. thanks for the upgrade it’s made our stay much more comfortable.

Dear Stephen Russell C., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, a. we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

Great location, lovely front desk staff, very clean rooms.

Customer review rating 4.0/5

Elisabeth P. Business - Confirmed reviews ALL

The Novotel is very conveniently situated and close to various amenities and restaurants. The room was very clean and tidy, and the bed comfortable. Bathroom needs a refurb due to step up and into the bath/shower, but aside from this I was happy with my stay. Breakfast was stock standard but nothing outstanding in terms of choice. Food was fresh. Thank you.

Dear Elisabeth P., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

Pleasant surroundings in a good Location

Customer review rating 4.0/5

Phil R. Business - Confirmed reviews ALL

Good hotel

Dear Philip Alan R., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The sofa bed was uncomfortable. We had requested a high floor room in our preferences, and were given a room on 2nd floor with a view of the laneway. We also requested a non-smoking room - on arrival we noted that all rooms are non-smoking. I’m not sure why this is offered as an option??

Disappointed stay

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

We were given room on level 10. Appeared to be an attic room with limited height. Tv was positioned low, if you stood from the seat, you would hit your head. no table or chair for work which was the reason for staying there. Dark room with very limited natural light. Got moved the next day to a better room. The check-in staff was ok but no explanation given re breakfast being included for Platinum members. There was no body wash dispensing to had to ask for that to be filled. Staff grunted when I told him to install it. I have stayed there many times before but the first night was really bad. The shower was in a high tub which was difficult for my wife to climb into. NO grip mats either.

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Other web-users rate our hotel

  • 831 reviews 9.2/10 Location
  • 1,500 reviews 5.3/10 Room
  • 1,116 reviews 7.9/10 Service
  • 20 reviews 5.6/10 WiFi
  • 673 reviews 4.4/10 Comfort
  • 578 reviews 5.6/10 Cleanliness
  • 311 reviews 5.4/10 Breakfast
  • 289 reviews 3.8/10 Amenities

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